Search Castles in Idaho Falls from CA $100

"The check-in process was done remotely by a lovely, young lady who was a bit difficult to understand. The process was cumbersome and slow. The hot water did not work in our Room 130. After some more cumbersome conversation, we were moved to another room, 208, which had hot water. Unfortunately, changing rooms was awful. But we were happy that the problem was resolved. With NO staff on property, that, too was handled remotely! Both rooms were clean, the motel was clean. For the price, and now knowing how remote check-in works, I would stay here again. But, bring your patience and your kindness, as it is a process."

"Bathroom had paint flaking off the walls. This is an easy fix. Let’s get this resolved asap."

"Our door wouldn't lock. We got one towel each one , and one wash cloth for us to share. The coffee maker was missing the filter carrier."

"Hotel is neat and clean seemed very nice. Then the room was hot! I turned the air conditioner on and we went to dinner. Two hours later it was still hot and the air conditioner sound like a B52 Bomber taking off! I called the front desk and was told " sorry there is nothing we can do". I asked for another room and was told they didn't have any empty rooms. In the morning I went down to see about getting a different room for that night and the young lady was very sweet and helpful she told me they had several rooms available and was happy to move us. Crappy nights sleep and working 12 hours is not fun. I will say that the young lady taking care of Breakfast was friendly and made sure everyone had what they needed and kept everything Clean and stocked up for everyone even though it was fairly busy. Pool was cold but clean and the hot tub was very nice. Biggest problem obviously was broken air conditioner and dishonest workers at night. Also I received a text from hotel manager asking about our stay and I gave him all the information and never heard back! Guess the Manager needs to be trained by the Young lady working the front desk in the morning!"

"We didn't use any A/C. Parking was ok. The problem we had was the metal support at the center of our bed mattress. They need foam bumpers. We hit our toes a few times."

"Clean, comfortable rooms. Easy off on I 15. Friendly staff. "

"Great staff, nice breakfast, clean room"

"Hotel shuttered, locked with chains, upon arrival. Closed permanently "

"What a nice hotel, the rooms are big, really big, clean and great location"