2 outdoor pools, cabanas (surcharge), pool umbrellas

Reviews of ME Ibiza

5 out of 5
ME Ibiza
Urbanizacion S'Argamassa s/n, Santa Eulalia del Rio, Ibiza

Reviews

8.8

Excellent

Rating 10 - Excellent. 136 out of 226 reviews" "
Rating 8 - Good. 54 out of 226 reviews" "
Rating 6 - Okay. 21 out of 226 reviews" "
Rating 4 - Poor. 10 out of 226 reviews" "
Rating 2 - Terrible. 5 out of 226 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Juan

Staff was amazing, incredibly friendly super clean property …just wish the rooms had AC during the time we stayed and jacuzzis heated in the evening for Relaxing
Stayed 3 nights in Apr 2024
Response from Guest Service Department on Apr 5, 2024
Dear Juan, Gretings from ME Ibiza! Thank you for your time writing the review and the comments about your recent ME Ibiza experience. For us, it is very important to know the details involved in your stay with us in order to improve in the aspects mentioned and provide the best service for our outstanding customers.We look forward to welcoming you on your next visit to our beloved island.Best regards,

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Antonio Martínez. Reservations Manager on Oct 12, 2023
Many thanks for your visit and your feedback. Hope to see you soon!

2/10 Terrible

Frazer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023
Response from Guest Service Department on Sep 4, 2023
Dear Mr. Frazer, We are truly sorry you did not have the expected ME Ibiza experience we like to offer our guests. We will report your comment to review the staff's attention and services with the head of the departments in order to provide the service of excellence our guests deserve when choosing ME Ibiza as a holiday destination.Looking forward to welcoming you back on your next visit to upgrade your experience with us. Kind regards,

6/10 Okay

Oksana

Stayed 4 nights in Aug 2023
Response from Guest Service Department on Oct 12, 2023
Dear Mr. Oksana,Greetings from ME Ibiza!Thank you for taking some of your valuable time to write us your feedback regarding your last stay with us.In any case, we will try to improve in those aspects you have pointed out in order to be a 100% recommendable hotel according to your criteria.We look forward to seeing you again soon to make you feel like at home while you enjoy your holiday at ME Ibiza.Please do not hesitate to contact us should you require any further information.Best regards,

4/10 Poor

Laura

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The only thing we could honestly say that we did like was the bed and bed linen. The bed was extremely comfortable. Unfortunately, we didn't like anything else about this hotel. We really don't understand why people have given it such great reviews.
Stayed 9 nights in Jul 2023
Response from Guest Service Department on Jul 27, 2023
Dear Mrs. Laura, First of all, thank you for taking some of your valuable time sharing these comments about your recent ME Ibiza experience. For us, it is very important to know every detail involved in our guests's experience at ME Ibiza and we are truly sorry our staff's attention and services did not meet your expectations.We are going to review it with the head of the departments to make sure our team is properly qualified for a high end venue such as ME Ibiza.On behalf of the entire team, we will remain at your disposal for any further questions and hope our apology provides you with a better approach of your overall experience with us.Regards,

10/10 Excellent

Kimberley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed walking the endless paths along the waterfront from the hotel in both directions. Roof top was wonderful with great views. The concierges were very helpful and knowledgeable. We especially liked our lovely "meet and greet" person! We forget her name in Spanish but I believe she said it was Claire in English (but much more beautiful in Spanish...Kierra?) and she's from the Canary Islands. Just a truly genuine and kind person.
Stayed 4 nights in Apr 2023
Response from Guest Experience Department on May 11, 2023
Dear Mrs Kimberley,Thanks a lot for taking the time sharing your experience at ME Ibiza.We are really glad to read you had a nice stay enjoying the surroundings, the rooftop and the views.Also we are very happy because you had a great assistance, specially from Chiara.All team appreciate your kind words and we wish to welcome you again soon.

10/10 Excellent

Lambert

Stayed 1 night in Apr 2023
Response from Guest Service Department on May 3, 2023
Dear Mr Lambert,Thank you for taking the time sharing your opinion regarding the last experience you had at ME Ibiza.All team are glad to know you had a great stay in this magic place of the island.Looking forward to welcoming you again very soon.Best regards,

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ME IBIZA (you’re amazing)
We stayed at ME Ibiza for 5 nights and were most impressed by the people that worked there. I know it’s a five star hotel but you can never take this for granted. Everyone was super attentive and helpful, no matter what our requests or needs. I won’t mention names for fear of missing someone out but every single person working at the hotel was amazing. We visited end of season and so it was probably less busy but even so, the people there made our stay so special. Super high fives to all of you. The hotel was very clean and comfortable, as you would expect and has a small private beach area which, when we went was never crowded, (end of season) and our five year old daughter swam in the sea happily every day. The hotel is never more than about 40 minutes from anywhere by car and they organised a hire car for us at very short notice. Breakfast choice was huge and if I was to make any constructive criticism it would be that the post 7:30pm dinner menu is a bit limited. That said, we tried most of it and all was perfectly cooked and I would recommend everything. We ate in most nights because of our young daughter and she loved their pasta, pizza and burgers. I tried the pasta and it was very good. All in all, we would definitely return and again, thank you to all of the people working there, you are amazing.
Stayed 5 nights in Oct 2022

10/10 Excellent

AZEB

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The service was exceptional, the hotel is beautiful, great location. Everyone was welcoming friendly and very nice. Daniel was very helpful he went above and beyond and so did the ladies at the reception. I will recommend Me Ibiza to everyone I know.
Stayed 5 nights in May 2022
Response from Guest experience department on Jun 12, 2022
Dear Azeb, Thank you so much for such a lovely review! We are delighted to read that you had an excellent stay. Particulary, we are glad to hear that you found our ME people staff to impress you the most. Looking forwad to seeing you soon. Best regards.

10/10 Excellent

Dylan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great from start to end!
Stayed 7 nights in Aug 2021

10/10 Excellent

Serena, England

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just fabulous. Wonderful attentive service. Very safe. Great rooftop adults only pool and bar Wonderful setting on the coast
Stayed 3 nights in Sep 2020

10/10 Excellent

Bruce, Cardiff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and chilled out sexy vibe around the pool and bars. Fantastic breakfast
Stayed 3 nights in Jul 2020

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
Absolutely beautiful hotel by the sea in Ibiza. Santa Eularia is away from the party areas of he island so if you’re looking for a relaxing break in Ibiza, this is the place for you. The pool area is lovely and the sea is a few steps away. Good dining options with the rooftop restaurant and the poolside one also. Staff very helpful as well. Would visit again
Stayed 5 nights in Jul 2019
Response from Aura Manager ME Ibiza on Nov 13, 2019
Dear John, Thank you soooo much for such a great and detailed review!! We are very happy to know that you really much enjoyed your experience with us. Comments like yours mean the world to us, I'll make sure to pass it to all the members of the team who I am sure they will very much enjoy your nice words. Your feedback means everything to us as it motivate us to keep working hard to exceed our guests' expectations. It would be an absolut pleasure to welcome you back should you think of visiting us again in the future. Kindest regards,

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from AURA Manager on Nov 14, 2019
Dear Anonymous, What a wonderful review! Thank you very much for your nice feedback, we have shared it with the whole team since this is very motivating for us to keep improving our services and overall quality. Kind Regards

4/10 Poor

Luis, NY

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
el hotel está correcto pero con un precio elevado para lo que ofrece. Un gimnasio muy pequeño para el tamaño del hotel al igual que la piscina, demasiado pequeña para demasiada gente.
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Second time at this hotel and both times we had a Nightmare checkin. Really really slow. This time our room ended up having maintenance work being done so they said they’d get us another room. 2 hours later we got another room. We were only away for 2 nights and were looking forward to a chill before dinner but that didn’t happen. They’d offered us a suite for €450 a night extra which we declined - but why not offer us that? We’d have been very happy campers but in the end we were very disgruntled and disappointed. Anyway, after that all went well. The staff everywhere are lovely, helpful and friendly. Beds are really comfy. Rooms great. Roof top Bali beds (which they did give us as a “sorry”) are fabulous! Would still go again despite a rubbish start!
Stayed 2 nights in Aug 2019
Response from AURA Manager ME Ibiza on Nov 14, 2019
Dear Anonymous, Thank you, we are so happy to receive positive feedback and to know that our guests have had a great experience with us! Our main priority is you and we work hard to keep up to standards! This is our reward!! Hopefully you will return to ME Ibiza and of course we will be waiting for you to create more memories! Kind Regards,

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2019
Response from Aura Manager ME Ibiza on Nov 14, 2019
Dear Anonymous, Thanks for your score and for choose ME Ibiza during your visit at ME Ibiza. Hope have the opportunity to welcome you back at the white island. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
The hotel is lovely and some staff are extremely helpful but..... You can’t use rooftop pool unless you pay for Bali bed. Trying to get a drink or food by pool is almost impossible and that’s if you’ve managed to get a bed 1hr1/2 wait if you manage to order Absolutely no help with sun umbrellas Impossible to book yoga No room/hotel information at all Housekeeping very hit and miss And all these things are the generic problems not those specific to my booking!! Such a shame...with better service, management and commitment to ALL CLIENTS this hotel could be amazing
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice with Nikki beach next door. Hotel is very clean and good for couples. This hotel is NOT ideal for families with active children as the two main pools and Nikki Beach do not allow children to enter. The kids club is nice but no daily programme to motivate children and the kids pool although sizable is boring, in the car park area, not attended by staff for drinks and at certain times is unmanned by lifeguards. We ended up going out of the hotel to beach clubs everyday.
Stayed 4 nights in Jul 2019
Response from AURA Manager ME Ibiza on Nov 14, 2019
Dear Anonymous, First of all, I would like to thank you very much for having chosen ME Ibiza for your holidays in Ibiza and for taking time to send us your feedback about your experience. I would like to personally apologize for the inconveniences caused during your experience with us. Your feedback is very important to us and helps us improve our service every day. We have taken very good note of your detailed comments about the service and the noise you experienced during your time with us, I have also passed them to our managers. I want you to know that the whole team is aware of the situation and we will do everything we can so mentioned issues shall not happen again. We deeply regret that we couldn’t meet your expectations. As a member of The Leading Hotels of the World we strive to give a personalized and unique service to each one of our guests. We do hope that we will be able to count on your trust in our hotel should you think of visiting us again in the future. Kind regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I weren't in Ibiza for the party scene. The hotel played soft house music at the pool and it was fantastic. The hotel isn't on either the sunrise or sunset side. Rises behind the hotel and sets behind the mountains. I usually like one of them when at a beach hotel. Only the suites have balconies and it was painful not to have one.Breakfast was absolutely amazing although doesn’t start until 8am so if you have an early activity or flight you can’t take advantage of this. Pool side service wasn't great, took a long time to order drinks. We took the Range Rover to dinner. They made our reservation at a place they recommended. Small pools without the party scene. Pretty far drive from everything. Overall beautiful hotel.
Stayed 4 nights in Aug 2018
Response from AURA Manager ME Ibiza on Nov 18, 2019
Dear Anonymous, First of all I would like thank you very much for having chosen ME Ibiza for your holidays in Ibiza and for taking the time to send us you valuable feedback. I would like to apologize personally for the inconveniences caused during your experience at ME Ibiza. Your feedback is very important to us and helps us to improve our service every day. We have taken very good note of your detailed comments about the service and I can guarantee that all necessary actions have already been taken to assure that the mentioned issues shall not happen again. Our main goal is to gain you back as a repeating customer and I would be proud to welcome you soon again at your home in Ibiza, the ME Ibiza. I would be happy to receive your detailed feedback personally, therefore please feel free to contact me at my email aura.meibiza@melia.com at any time. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2019
Response from AURA Manager ME Ibiza on Nov 18, 2019
Dear Anonymous, Thank you very, very much for such a wonderful feedback! Our aim at ME is to exceed the expectations of our guests and we are extremely happy we have achieved it in your case. Again, thank you and we are already waiting for you at your home here in Ibiza, we hope your next ME experience will be real soon! Kind Regards

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service
The restrooms were dirty when we arrived and the duvet had specks of blood
Stayed 2 nights in Jul 2019
Response from AURA Manager ME Ibiza on Nov 18, 2019
Dear Anonymous, First of all I would like to thanks you for choose ME Ibiza during your visit to the island. On the other hand I would like to apologize for all the inconveniences you mention in your coment, trust me that is not the normal situation at ME Ibiza. I give you my contact in order you can contact me directly in the future in order to take care of your reservation. My contact is aura.meibiza@melia.com Thanks for your time and once again, apologize for all the inconveniences. kind regards

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jun 2019
Response from AURA Manager ME Ibzia on Nov 18, 2019
Dear Anonymous, Thanks for choose ME Ibiz aduring your visit to the White Island, and for share with the rest of the world your opinión about your experinece. If you want to send us a full description of your Experience, please do not hesitate contact with us. Kind regards

6/10 Okay

Verified traveller

Stayed 2 nights in Jun 2019
Response from AURA Manager ME Ibiza on Nov 18, 2019
Dear Anonymous, Thansk for your score about your Experience at ME Ibiza. In your scose I can see that wasn't a perfect Experience, so if you can contact us for give us the full information would be perfect. Thanks in advance for your time

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic vibe, gorgeous setting. Great location for a relaxing break while still being able to access other areas nearby.
Stayed 3 nights in May 2019
Response from AURA Manager ME Ibiza on Nov 18, 2019
Dear Anonymous, Thank you so much for choosing us to spend your holidays, and for taking the time to provide us a few details about your experience at ME Ibiza. Hopefully you will return to ME Ibiza and ouf course we will be waiting for you to create more memories. Kind regards,

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Would have liked if children’s pool was in the hotel though And also if there was drink service at the kids pool it would have made trip better.
Stayed 2 nights in May 2019
Response from AURA Manager ME Ibiza on Nov 18, 2019
Dear Sarah, Thank you for your nice words! We appreciate your comments regarding your experience at ME Ibiza. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hote continuously strives to meet your needs and expectation. Kindest regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente service, especially the concierge staff. Great cocktails and food. The rooms are very clean and amazing DJs!
Stayed 6 nights in May 2019
Response from AURA Manager ME Ibzia on Nov 18, 2019
Dear Anonymous, Thank you for your nice words! We appreciate your comments regarding your experience at ME Ibiza. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hote continuously strives to meet your needs and expectation. Thank you again for sharing your experience and we are looking forward to welcoming you again at ME Ibiza. Kindest regards,

8/10 Good

Nettie, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location and the style of the property and the facilities of the pool etc were lovely - although charging to use certain sunbeds seemed elitist - even in a 5* star hotel!! Also, for a "Leading Hotel of the World" to advise there was no yogurt available one morning for breakfast was, in my opinion, unacceptable. In addition, they did not automatically replace the tea/coffee in the room - that had to be requested from room service. In my opinion again that should be automatic. Also, 11 Euros for a bottle of water at dinner is excessive!!! That aside - we thought it was a beautiful hotel and if you stay in a 5* hotel you expect to pay 5* prices for food and wine.
Stayed 5 nights in May 2019
Response from AURA Manager ME Ibiza on Nov 14, 2019
Dear Nettie, First of all I would like to thank you very much for your kind feedback, which helps us to improve our service every day. All comments are taken very seriously and I can assutre that we have already taken the necessary steps to improve the mentioned points. I regret that our service did not meet your expectations and would like to apologize personally for the inconveniences caused. We really hope to welcome you again at ME Ibiza.

8/10 Good

Verified traveller

Stayed 4 nights in May 2019
Response from AURA Manager ME Ibiza on Nov 14, 2019
Dear Anonymous, Thank you for sharing with us your amazing comments! It is really important for us to create unforgettable experiences for our clients. We really hope to welcome you again at ME Ibiza. We are waiting for you! Please, do not hesitate to contact us for any information you might need, We will stay at your disposal. Regards,

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Aura Team on Oct 16, 2018
Dear Natalie, Thank you for your score! Your feedback is very important for us and we really appreciate it. We can´t wait to have you back at ME Ibiza! Kind regards,

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dream of relaxing.
I have stayed in a lot of hotels over the years and this one is definitely one of my favourites. It all really comes down to service. It was exceptional. From the person who parked our car to the check in, to the staff who facilitated breakfast. Which was superb by the way. We were so taken by the hotel that we spent 2 of our 3 days there in the hotel chilling by the pool and enjoying the music.
Stayed 3 nights in Sep 2018
Response from Aura Team on Sep 23, 2018
Dear Susan, Thank you for your nice feedback! We are glad you enjoyed such a nice time with us and we can´t wait to have you back at ME Ibiza, See you soon on the White Island,

10/10 Excellent

TLSH, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect
There is no doubting this is a 5* hotel for quality and service. We have just returned from 4 nights there and enjoyed our stay from start to finish. Our only criticism would be the spa that got our treatment times wrong twice, offered average massages and then overcharged us! This did not dampen our stay however.
Stayed 4 nights in Sep 2018
Response from Aura Team on Sep 23, 2018
Dear TLSH, Thank you very much for your feedback, this is extemely important for us to keep improving our services and we are really sorry since the SPA services did not meet your expectations; we have shared your comments with them in order to check this and we really hope to see you soon back at ME Ibiza so we can this time offer a complete experience for you, Thank you once again,

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Lovely stay. Beautiful location and gorgeous hotel. The breakfast is brilliant with free flowing champagne
Stayed 3 nights in Sep 2018
Response from Aura Team on Sep 15, 2018
Dear Martha, Thank you very much for your nice comments; we are glad you enjoyed a nice experience with us! We can´t wait to have you back... see you son at ME Ibiza!

10/10 Excellent

k, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with excellent facilities.
3 pools, with comfortable loungers, walking distance to several beaches; including being next door to Nikki beach. Advise car hire as the location is 10min drive from nearest town however there is a small supermarket and a 2/3 restaurants walking distance. This hotel could be the quiet retreat or a party hotel depending what your looking for. I would recommend this hotel.
Stayed 3 nights in Sep 2018
Response from Aura Team on Sep 9, 2018
Thank you very much for your comments! As you know, this is essential for us to keep improving our services and working motivated for the future. We really hope to see you soon! Thank you once again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from Aura Team on Sep 9, 2018
Thank you for your rating! We are glad you enjoyed a nice experience with us and we hope to see you soon back at ME Ibiza, Warm regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very good experience, staff are amazing. Down fall not too related to hotel but very difficult to get a taxi. They cannot guarantee taxi service which is a shame.
Stayed 3 nights in Aug 2018
Response from Aura Team on Sep 9, 2018
Thank you very much for your comments. We are glad you enjoyed a nice experience with us and we are grateful about your opinión, which is essential for us! We really hope to see you soon, Warm regards,

10/10 Excellent

elie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me Ibiza
Great hotel to stay at. Nice and calm. Ideal for couples who want to enjoy Ibiza without the extra noise.
Stayed 4 nights in Aug 2018
Response from Aura Team on Aug 26, 2018
Dear elie, Thank you for your comments; as you know, your feedback is very important for us as an exercise to keep improving, so we truly appreciate your time. We really hope to see you soon back at ME Ibiza, Kind regards,

10/10 Excellent

Jenny, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grest place to totally relax with Ibiza viibe
Totally relaxing,excellent staff, with the Feel of Ibiza without the real partying. Mixture of age groups felt at ease the moment you arrived
Stayed 3 nights in Jul 2018
Response from Aura Team on Aug 26, 2018
Dear Jenny, We would like to thank you for having shared such a nice feedback regarding your last experience at ME Ibiza. We are glad we could meet your expectations this time and... we can't wait to have you back! See you soon on the White Island,

10/10 Excellent

Zahra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Aura Team on Jul 29, 2018
Thank you very much for your rate! This is very important for us to keep improving our services and working with motivation in the future. We can´t wait to have you back!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Aura Team on Jul 29, 2018
Thank you for your rate! This is very important for us to keep improving and working with motivation in the future. We can´t wait to have you back at ME Ibiza

10/10 Excellent

k, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location close to Nikki beach
Good hotel and very good location. Very clean and close to Nikki beach and another resort.
Stayed 2 nights in Jul 2018
Response from Aura Team on Jul 29, 2018
Thank you very much for your nice comments; this is very important for us to keep improving and working with motivation in the future. We can´t wait to have you back at ME Ibiza!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Spacious rooms, friendly staff, amazing pool area. Very chilled atmosphere
Stayed 2 nights in Jun 2018
Response from Aura Team on Jul 29, 2018
Thank you very much for such a nice comment! We are very glad we could achieve our main goal with you: exceeding your expectations. We can´t wait to have you back! See you soon at ME Ibiza,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Disappointing beach
Amazing employees, everyone was so helpful. The kids club is open to all ages. The kids pool is set back from the sea which was disappointing and the beach was not great.
Stayed 4 nights in Jun 2018
Response from Aura Team on Jul 29, 2018
Thank you very much for your comments; this is very helpful for us so we can keep improving our services for future experiences. We are really sorry we could not achieve our main goal in your case, which is exceeding your expectations, and we have noted your comments regarding the kids area. Unfortunately the beach is public and we do not have legal access to fix it. We really hope to see you soon at ME Ibiza, we will do our best to offer you a complete experience this time, Thank you once again,

2/10 Terrible

Rachel, Los Angeles

Disliked: Staff & service, property conditions & facilities, room comfort
Too FAR
25 minutes from center of town- It will cost you $40 Euros one way to do anything— TOO FAR from real Ibiza
Stayed 3 nights in Jun 2018
Response from Aura Team on Jul 29, 2018
Dear Rachel, Thank you very much for your comments, as you know, this is very important for us to keep improving our services, so we truly appreciate it. We are really sorry we could not meet your expectations this time and we hope to see you soon so we can try our best to change this, We rest at your entire disposal, Kind regards,

10/10 Excellent

ian, colchester. uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful chilled hotel in the perfect location
From the second we arrived until we left we were spoilt rotten by lovely staff who just could not do enough. Already planning our return visit later in the year.
Stayed 5 nights in Jun 2018
Response from Aura Team on Jul 29, 2018
Dear Ian, Thank you very much for such a wonderful review! We are very glad we could achieve our main goal with you: creating unforgettable experiences for our guests. We really hope to see you soon back at ME Ibiza, Kind regards,

4/10 Poor

Mr Christopher W

Liked: Room comfort
Disliked: Cleanliness, staff & service
Not a Leading Hotel of The World
A beautiful hotel in a pretty, more-tranquil part of the island. I've visited Ibiza 6 times previously and whilst initially very impressed with Me, there were some aspects which we were not at all happy with. - both my partner and I got food poisoning on the last day, were vomiting for 12 hours solid, room-bound and had to cancel a dinner we had planned (there were neighbours we heard being sick and complaining of illness at the same time as us) - phone in room did not work - shower fluctuated from boiling to cold - requests for an iron and for the phone to be fixed were not carried out, which meant lots of trips to and from reception (we were eventually moved on the second to last night) - some rude and disinterested staff members (although some were more than attentive) - we had to get up and leave dinner one evening after being completely ignored
Stayed 4 nights in Jun 2018
Response from Aura Team on Jul 3, 2018
Dear Christopher, We would like to thank you for sharing your experience with us; as you know, this is essential so we can keep improving and following up on the incidents mentioned. We do apologize about it and we have shared your comments with the specific teams in order to improve on these services and to not repeat them in future occasions. We remain at your entire disposal in case you would like to share more information with us; also, if you would like to give us a new opportunity, we will be more than happy to create an unforgettable experience with you. Warm regards,

6/10 Okay

Yuri, Orlando florida

Liked: Cleanliness, staff & service, room comfort
My wife and I stayed for our anniversary the hotel is beautiful. Food was very good. Beach is no good since is all rocks so you really stay at the pool, we had an incident where the room below us had a leak from our room and they movers us to another Kim however they didn’t let us know plumbing personnel where going to be inside our room so when we came back from the beach people where in our room and the whole plumbing of the shower was a big mess and we had to move in a hurry. That was not handled correctly and was a big inconvenience
Stayed 5 nights in Jun 2018
Response from Aura Team on Jul 29, 2018
Dear Yuri, We would like to thank you for having shared your comments with us, as this is essential for us to keep improving our services. We are truly sorry you could not enjoy the experience we wished due to the incident with your room and we do apologize if we did not handle it in the correct way, we have noted it and we are following up with the specific teams. We hope to see you back at ME Ibiza so we can offer this time a great experience, Thank you once again,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018
Response from Aura Team on Jul 1, 2018
Thank you very much for your rating. We can´t wait to have you back at ME Ibiza!

4/10 Poor

Mark, Alicante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff were excellent but there are issues with the hotel. We stayed 2 nights and on the first night we could only sit in the restaurant in a small area by the smokers standing in the bar because there was a private function taking most of the restaurant up. The second night we could not sleep as there was another private function on the rooftop with loud music. We thought this was supposed to be a 'Cool chillout' hotel but it left my wife and I itching to get home....love Ibiza and think the hotel is confused about what it is trying to be ....are you a cool chillout or a party hotel...
Stayed 2 nights in May 2018
Response from Aura Team on Jul 3, 2018
Dear Mark, Thank you very much for your feedback, which is essential for us to keep improving our services and following up on the different issues occured. We would like to take this opportunity to apologize about your feelings regarding your last stay with us; we can understand your opinion and we are sorry since there was a lack of information regarding the events we were having at the time. We have shared it with the different teams in order to improve this, which is why we really appreciate your time while sharing your experience. Please do not hesitate to contact us in case you would like to give us another opportunity and we will do our best to make it unforgettable this time. Kind regards,