Outdoor pool, pool umbrellas, sun loungers
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Reviews of Apartamentos Vibra Tropical Garden

3 out of 5
Apartamentos Vibra Tropical Garden
Carrer de Ramon Muntaner, 78, Ibiza Town, Ibiza

Reviews

7.4

Good

Rating 10 - Excellent. 77 out of 476 reviews" "
Rating 8 - Good. 210 out of 476 reviews" "
Rating 6 - Okay. 131 out of 476 reviews" "
Rating 4 - Poor. 42 out of 476 reviews" "
Rating 2 - Terrible. 16 out of 476 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

cem galip, istanbul

Travelled with partner
Liked: Property conditions & facilities
walkable, near the center, noisy people sometimes,sea view
Stayed 12 nights in Sep 2023
Response from Francisco González on Oct 9, 2023
Dear Cem Galip,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Francisco Gonzálezmanager

10/10 Excellent

Brittanie

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Happy with our stay. Would use this facility again
Stayed 4 nights in Aug 2023
Response from Francisco González on Aug 14, 2023
Dear Brittanie, We greatly appreciate the time you spent to share your recent holiday experience at our Vibra Tropical Garden hotel and we thank you for your kind recommendation to oher travelers. It is very rewarding to read that our hotel and staff were able to meet all your needs during your stay and we look forward to welcoming you back.Kindest Regards from Ibiza Francisco GonzálezManager

6/10 Okay

NICOLAE

the property can not provide double beds for couples.For a 3 star hotel they should be able to provide if is requested
Stayed 6 nights in Jul 2023
Response from Francisco González on Aug 5, 2023
Dear Nicolae, We greatly appreciate the time you spent sharing your recent holiday experience at our Vibra Tropical Garden hotel with all Expedia users. We apologize if of the beds format was not exactly to your needs, but in our hotel we do not have any rooms with double beds for couples. We will inform our quality department about all your suggestions. We look forward to welcome you again at our Hotel in Ibiza.Kindest Regards,Francisco GonzalezManager

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Probably wouldn’t stay again, unless rooms redone
Overall I probably wouldn’t stay here again. The bathrooms were visibly mouldy which could be smelt through the entire room. Tried to open balcony door to air room but due to heat needed to close it. Also had staff enter room in the mornings before specified “cleaning time”, as well as on the morning we were due to check out. I was in the shower, my husband still in bed. Vibe around pool was fun and good area to stay in (a little quieter then the main part of Ibiza)
Stayed 2 nights in Jul 2023
Response from Francisco González on Jul 10, 2023
Dear GuestThank you for taking the time to write a review, and I'm so sorry that your experience with us was disappointing. We take all guest feedback very seriously, and we're constantly improving all aspects of our service and facilities. We even use online feedback to train employees. I'm very sorry about the incident with the cleaning staff, but they only do their job. If she doesn't see the "don't disturb" display, after knocking on the door, She has to go in to clean the room. Our room cleaning hours are from nine in the morning to four in the afternoon and check out at eleven in the morning. This is because the chambermaid have to have time to clean the rooms for the guests staying that day.I hope you will consider staying with us again so that we can demonstrate the level of service that we are known for. Best regardsFrancisco González, Manager

8/10 Good

Victoria

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2023
Response from Francisco González on May 24, 2023
Estimada VictoriaMuchas gracias por tomarse unos minutos para compartir su puntuación con el resto de usuarios de Hoteles.com.Saludos cordiales

8/10 Good

Wendy, Sacramento

Liked: Cleanliness, property conditions & facilities
Check-in went smoothly. It is one reception area for several hotels/apartments having the same brand name. The room was very basic, very plain, and was clean.
Stayed 4 nights in Sep 2022
Response from Francisco González on Sep 20, 2022
Dear Wendy,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Francisco GonzálezManeger

2/10 Terrible

jinah

Stayed 1 night in Sep 2022
Response from Francisco González on Sep 20, 2022
Dear Jinah,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Francisco GonzálezManager

8/10 Good

D

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2022
Response from Francisco González on Sep 20, 2022
Dear D,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Francisco GonzálezManager

8/10 Good

Lakeeta

Stayed 3 nights in Jul 2022
Response from Francisco González on Aug 9, 2022
Estimado Lakeeta Gracias por puntuar nuestro hotel en hoteles.com. Esperamos que haya tenido una buena estancia y esperamos verle pronto de nuevo. Saludos cordiales Francisco González Director

10/10 Excellent

Ana

Liked: Cleanliness, room comfort
Stayed 4 nights in May 2022
Response from Francisco González on May 12, 2022
Dear Ana, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Francisco González Manager

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful and friendly staff. The hotel was clean, bright and airey, and the rooms had everything needed for our stay. We had an issue with a broken bed leg which was dealt with immediately. The location of the property was great, just a short walk to the beach, bars and restaurants.
Stayed 1 night in Apr 2022
Response from Francisco González on Apr 28, 2022
Dear Kim, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Francisco González Manager

8/10 Good

Antara

Liked: Cleanliness, room comfort
It was a very nice place :)
Stayed 1 night in Oct 2021

8/10 Good

patrick

Travelled with group
Liked: Cleanliness
Stayed 7 nights in Oct 2021

8/10 Good

Janet

Travelled with group
Liked: Cleanliness, room comfort
As it says on the packet
Everything it said it would be. Friendly staff. Clean room.
Stayed 1 night in Oct 2021

8/10 Good

Heather Alice

Disliked: Cleanliness
The room could have been cleaner
Stayed 1 night in Sep 2021

8/10 Good

Miss T

Liked: Cleanliness, room comfort
Tropical Garden review
My stay was very nice - I've stayed at other apartments in the hotel group over the last few years so knew what to expect. Overall the staff were very helpful and friendly. The pool was excellent, the breakfast was also great with lots of choice. I really enjoyed myn stay and will definitely recommend these apartments to friends and will stay again.
Stayed 3 nights in Jul 2020

4/10 Poor

Verified traveller

Disliked: Room comfort
Not recommended.
Positives to the hotel are location, breakfast offered and cost. We knew we wouldn’t get much for the price, however at the very thought we would get comfortable pillows. Both pillows in our room were of terrible quality and when we asked for them to change it, the receptionist told us it wasn’t possible - very disappointing. That along with a very old and noisy air conditioner meant it was terrible to sleep and would advise to look elsewhere.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Large rooms, friendly staff. The door to our balcony seemed to have a broken handle and the floor in the room could have been swept. But besides that, everything was great!
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Enjoyable stay
Location was nice, right by a nice view of a beach, and various restaurants nearby although I ideally would have wanted to stay in Platja d’en Bossa. I actually stayed in panoramic hotel which is serviced by same staff who were all very accommodating. A+ service. The breakfast was nice although I didn’t eat much of it. There was an issue with the AC, but they did eventuality resolve it. The bathroom tub was appeared to have a little rust but overall my stay there was very enjoyable especially due to the niceness and friendliness of staff. My room had a kitchen and microwave although I didn’t cook and there was a grocery store very close by.
Stayed 3 nights in Sep 2019

2/10 Terrible

John

Travelled with group
Disliked: Staff & service
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, very polite and provided excellent hospitality.
Stayed 3 nights in Aug 2019

6/10 Okay

Steve

Disliked: Property conditions & facilities
Basic place... easy access to townify u are willing to climb over the hill on gravel paths.
Stayed 3 nights in Jun 2019

8/10 Good

Kurt

Travelled with group
Liked: Staff & service, property conditions & facilities
The bed was ok. Had a children’s protective pee cover which was uncomfortable and keep coming off the bed. The phone is the room didn’t work, the balcony was very small, corner room with no privacy. The location was fantastic with a great pool, quiet spot without too many other hotels around.
Stayed 5 nights in Jun 2019

8/10 Good

edward

Liked: Cleanliness, staff & service, property conditions & facilities
Very expensive for what it is
3rd bed was a fold up bed and very uncomfortable. For the price paid I'd have expected 3 single beds as described. Pool and pool area very nice. Great there's no kids. Good selection for breakfast but cooked food gone cold. Reception staff very friendly and location is great for beach area.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Ok just wireless was unsecured some of the time and would not accept room number and document number not really complaining because if we had gone to the reception they would probably have fixed it so it’s ok really
Stayed 10 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the sea if you are lucky enough to get a sea view room also a lot of rooms also over look the pool. The pool was open to use but there was no one in it as it wasn't hot enough but nice to have the option. The hotel has the usual pool table to enjoy a game if you wish. The WiFi is terrible as it would never connect the whole time there... Didn't want to sit on the internet all day but would have been nice to be connected to the outside world for peace of mind as my mobile service was also non existent.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Nice location. Good value of money. All you need for short stay.
Stayed 1 night in Oct 2018

8/10 Good

Jose Ricardo

Liked: Cleanliness, staff & service, room comfort
Good service
Good service but somethings needs to be renewed. In the night you have to go searching the switch lights through the halls. Breakfast was good, wifi works well.
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Had everything you would need, basic but clean , good location for walking into town. Parking very limited
Stayed 3 nights in Oct 2018

10/10 Excellent

Elena, Charlotte nc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place with helpful staff. Love the pool and a short walk to the beach.
Stayed 1 night in Oct 2018

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Nice hotel in an excellent location, my only criticism was that there wasn’t a couch or comfy chairs in the room, only a bed, table and two dining chairs. Friendly helpful staff, highly recommended.
Stayed 8 nights in Oct 2018

8/10 Good

Gil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel reception staff were very friendly and helpful. The breakfast was good with plenty of choice. The hotel is in a good location, only a short walk from numerous restaurants and easy to walk into Ibiza Old Town. The only criticism of the hotel is that the music played by the pool in the afternoon was excessively loud some days so it was noisy in the room even with the doors closed. Not good for an afternoon nap!
Stayed 4 nights in Sep 2018

6/10 Okay

Verified traveller

Well situated hotel
Enjoyed my stay at tropical gardens,well placed,good friendly staff. Would be nice if the rooms had a facelift but overall fine to rest and get clean.
Stayed 4 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Average
You get what you pay for... great view from our balcony (we were lucky to get top floor), clean but beds/pillow were really uncomfortable. Really noisy, could hear the lift going up and down and noise from everywhere (you’re in Ibiza so expect people coming in at all hours, that’s fine). There was an odd smell coming from the sink at the kitchenette. Don’t believe the reviews that the people on reception can’t speak English, they speak perfect English. And even if they didn’t so what, you’re not in England! But anyway, Antonia (I think that was her name) was great, and whenever we wanted a taxi it was there within minutes. It’s budget so if you don’t wanna pay for luxuries then this place is fine, just don’t expect much sleep ;)
Stayed 5 nights in Sep 2018

8/10 Good

Caroline Ellen

Pretty chilled, clean, quiet location. Friendly staff too.
Stayed 3 nights in Sep 2018

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good hotel and location
Great hotel and facilities, beds could do with new mattresses though. Good location only 5-10 minutes walk to Center of old town.
Stayed 4 nights in Aug 2018

6/10 Okay

Juliano

Stayed 4 nights in Aug 2018

8/10 Good

Daz, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Ibiza Town
stayed 4 times great location to Ibiza town, will need scooters to get around,pool, beach was good room was great had a great view of pool, room cleaners need to clean room not just make bed only it seems that's all they did,
Stayed 7 nights in Jul 2018

10/10 Excellent

diane, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good experience...
the location is great, the staff are polite, the pool is amazing, the room is very spacious, excellent...
Stayed 4 nights in Apr 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2017

8/10 Good

Vicky

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2017

10/10 Excellent

CHRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

2/10 Terrible

shaun, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cancelled my booking with my knowledge
Unfortunately I'm not in a position to give this hotel a review because when I arrived at the hotel late on July 1st I was initially told that there was no record of my booking. I made my reservation no more that 36 hours earlier via Expedia. Card details were entered and the booking was confirmed in a subsequent email from Expedia. At no point over the next 36 hours was I contacted to say there was a problem processing the payment. Indeed if the card had insufficient funds or had I submitted a wrong digit Expedia would not have allowed the booking process to proceed. Upon arrival at the hotel and after discovering there was no booking we asked if we could be allocated a room there and then only to be told the hotel was full. Which leads me to believe that the hotel took my booking, only to later discover there was no availability so they cancelled...without bothering to tell Expedia or me that I was my room for 4 nights didn't exist. Very annoying to say the least. It was 3am when we finally got to bed at another hotel not too far away...then transferred to a 3rd hotel the next morning. All arranged without the help of Expedia I might add who only got in touch again on the 3rd day of our trip......very poor !!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for overnight stay!
Stayed 1 night in Jun 2017

4/10 Poor

Ed

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible
The location was good and reception staff friendly. However the air conditioning didn't work on the last night , mould on the bathroom ceiling, rooms very basic, swimming pool water was horrible. No one seemed to be using it. The supposed hot buffet breakfast was stone cold and I couldn't eat it so ended up with the continental food which was okay. Overall very dissapointing really considering we paid €130 a night for a room. I have stayed in youth hostels that have been better.
Stayed 2 nights in Jun 2017

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort