Title: FR Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # FR Hotel Hotel with a full-service spa, near Jardin Botanico San Jorge ![Standard Double Room](https://images.trvl-media.com/lodging/47000000/46230000/46225600/46225583/22083cc3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/47000000/46230000/46225600/46225583/503c05fb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/47000000/46230000/46225600/46225583/728bbcbc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Apartment, 2 Bedrooms | Living area](https://images.trvl-media.com/lodging/47000000/46230000/46225600/46225583/6b9efaf9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/47000000/46230000/46225600/46225583/9af10780.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the business district, FR Hotel offers a peaceful retreat from city life. Guests can book IKIGAI spa treatments, explore the tranquil garden, or shop for local goods on-site. Enjoy complimentary WiFi and breakfast with regional cuisine. 8.8 Excellent ## Popular amenities - Bar - Kitchen - Spa - Pet-friendly - Breakfast included - Laundry ## Room options ### Check availability for these dates Tonight [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=46225583&PinnedHotelID=46225583&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=46225583&PinnedHotelID=46225583&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=46225583&PinnedHotelID=46225583&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=46225583&PinnedHotelID=46225583&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=46225583&PinnedHotelID=46225583&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=46225583&PinnedHotelID=46225583&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=46225583&PinnedHotelID=46225583&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=46225583&PinnedHotelID=46225583&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Twin Room](https://images.trvl-media.com/lodging/47000000/46230000/46225600/46225583/208bd364.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room 9.0 Wonderful 6 reviews ### Highlights Balcony or patio Separate dining area Soundproofed Air conditioning Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dining table - 398 sq ft - Mountain view - Sleeps 2 - 2 Large Twin Beds ![Standard Double Room](https://images.trvl-media.com/lodging/47000000/46230000/46225600/46225583/22083cc3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 10.0 Exceptional 11 reviews ### Highlights Balcony or patio Separate dining area Soundproofed Air conditioning Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dining table - 391 sq ft - City view - Sleeps 2 - 1 Double Bed ![Suite](https://images.trvl-media.com/lodging/47000000/46230000/46225600/46225583/8ac09fe1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 8.0 Very good 2 reviews ### Highlights Balcony or patio Separate dining area Soundproofed Air conditioning Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dining table - 538 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ![Family Apartment, 2 Bedrooms](https://images.trvl-media.com/lodging/47000000/46230000/46225600/46225583/313b1ba8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment, 2 Bedrooms 10.0 Exceptional 2 reviews ### Highlights Balcony or patio Separate dining area Soundproofed Air conditioning Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dining table - 829 sq ft - 2 bedrooms - City view - Sleeps 3 - 1 King Bed and 1 Queen Bed ![Premium Suite](https://images.trvl-media.com/lodging/47000000/46230000/46225600/46225583/121625f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite 9.4 Exceptional 3 reviews ### Highlights Balcony or patio Separate dining area Soundproofed Air conditioning Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dining table - 646 sq ft - 1 bedroom - Mountain view - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIbague-Hotels-FR-HOTEL.h46225583.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIbague-Hotels-FR-HOTEL.h46225583.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C4.43984%2C-75.22306&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=OyNfaw2yIHn1Tg9xw3UtEDuFHeM=) Carrera 5 #29-41, Edificio M-30, Ibagué, Tolima, 730006 #### What's nearby - Manuel Murillo Toro Stadium - 20 min walk - 1.7 km - Jardin Botanico San Jorge - 2 min drive - 1.9 km - Tolima Theater - 3 min drive - 2.2 km - University of Tolima - 3 min drive - 2.6 km - Plaza de Bolivar - 3 min drive - 2.9 km #### Getting around - Ibague (IBE-Perales) - 20 min drive #### Restaurants - ‪El Fogon Antioqueño - ‬6 min walk - ‪Pan & Pasta - ‬9 min walk - ‪Asadero Coma Carne - ‬7 min walk - ‪Tamales De Saldaña Don Floro - ‬10 min walk - ‪Café Morena - ‬8 min walk ## About this property ### FR Hotel Hotel near Jardin Botanico San Jorge Located close to University of Tolima and Museo Panóptico de Ibagué, FR Hotel provides free breakfast (local cuisine), a terrace, and a shopping mall on site. Indulge in a body treatment, a hot stone massage, and a body scrub at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a hair salon. You'll also find perks like: - Free self parking - A banquet hall, 2 meeting rooms, and a nature reserve - An elevator, a 24-hour front desk, and coworking spaces Room features All guestrooms at FR Hotel have comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Other amenities include: - Free infant beds and travel cribs - Kitchens with full-sized refrigerators/freezers and cookware/dishes/utensils - 42-inch flat-screen TVs with satellite channels - Balconies or patios, wardrobes/closets, and separate dining areas ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/24000000/23060000/23056200/23056126/be199aeb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sonesta Hotel Ibague Ibagué - Pool - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 541 reviews CA $124 CA $124 total Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=23056126&PinnedHotelID=23056126&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/1000000/800000/799800/799750/6c322371.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Estelar Altamira Ibagué - Pool - Hot tub - Spa - Pet-friendly 8.8 Excellent 685 reviews CA $119 CA $119 total Nov 24 - 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Free WiFi - Air conditioning - Breakfast available - Business services 8.2 Very good 138 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=5928243&PinnedHotelID=5928243&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Apartment | Living area](https://images.trvl-media.com/lodging/100000000/99040000/99039200/99039163/ced9d26e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### WAIKI Apartaestudio Amoblados Ibagué - Kitchen - Pet-friendly - Free WiFi - Outdoor space 6.4 5 reviews CA $70 CA $77 total Nov 28 - Nov 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=99039163&PinnedHotelID=99039163&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/88000000/87690000/87687500/87687470/9b908b29.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ayenda Flora Jaguar Ibagué - Breakfast included - Pet-friendly - Parking included - Free WiFi 8.6 Excellent 4 reviews CA $59 CA $59 total Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=87687470&PinnedHotelID=87687470&HadPinnedHotel=true®ionId=-1&adults=2) ![Twin Room | Living room](https://images.trvl-media.com/lodging/74000000/73040000/73030900/73030836/3587d0ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ayenda Ambeima Ibagué - Free WiFi - Housekeeping - 24/7 front desk 8.8 Excellent 6 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=73030836&PinnedHotelID=73030836&HadPinnedHotel=true®ionId=-1&adults=2) ![Business centre](https://images.trvl-media.com/lodging/104000000/103800000/103791700/103791697/bce8e096.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bahareque Hostal Ibagué - Pool - Breakfast included - Parking included - Free WiFi CA $54 CA $54 total Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=103791697&PinnedHotelID=103791697&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/39000000/38880000/38875400/38875382/e7e8095b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ayenda 1132 Copiclub Ibagué - Pool - Kids pool - Parking included - Free WiFi 7.4 Good 28 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=38875382&PinnedHotelID=38875382&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Onsite parking available only on request - Free secured, covered self parking on site ### Food and drink - Free local cuisine breakfast available daily 7:00 AM to 10:00 AM - A bar/lounge - A restaurant - Couples/private dining - Private picnics - Snack bar/deli ### Things to do - Full-service spa - Gym - Shopping mall ### Family friendly - Dining table - In-room crib - In-room full-sized refrigerator/freezer - In-room kitchen - Laundry facilities - Separate in-room dining area - Snack bar/deli - Soundproofed rooms - Travel crib ### Conveniences - 24-hour front desk - Guidebooks - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Business services - 2 meeting rooms - 431 square feet of conference space - Coworking space ### Outdoors - Garden - In a nature reserve - Picnic area - Terrace ### Full-service spa - Body scrubs - Hot stone massages - Hot tub - Sauna - Spa open daily - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Tile flooring in room - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free crib - Premium bedding ### Bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch flat-screen TV with satellite channels ### Food and drink - Champagne service - Cleaning supplies - Coffee/tea maker - Cookware, dishware, and utensils - Dining table - Full-sized refrigerator/freezer - Kitchen - Paper towels - Separate dining area ### More - Air conditioning - Ceiling fan - Desk - Iron/ironing board on request - Laptop workspace - Laptop-compatible safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in fee: 50 percent of room rate Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of COP 64999 per pet, per night Welcoming dogs and cats only 1 total (up to 26 lbs per pet) Food and water bowls are available ### Children and extra beds Children are welcome Children may not be eligible for complimentary breakfast Rollaway/extra beds are available for COP 80000.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service). We have included all charges provided to us by the property. ### Optional extras - Pet fee: COP 64999 per pet, per night - Early check-in fee: 50 percent of room rate (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: COP 80000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number 153050 ### We should mention If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Parking height restrictions apply ### Property is also known as FR Hotel Hotel FR Hotel Ibagué FR Hotel Hotel Ibagué ## Frequently asked questions ### Is FR Hotel pet-friendly? > Yes, FR Hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 26 lbs per pet. There's a fee of COP 64999 per pet, per night. ### How much is parking at FR Hotel? > Self parking is free at this property. ### What time is check-in at FR Hotel? > Check-in start time: 3:00 PM; Check-in end time: anytime. A 50% fee applies for early check-in (subject to availability). ### What time is check-out at FR Hotel? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Where is FR Hotel located? > Situated near the airport, this spa hotel is within 2 mi (3 km) of Jardin Botanico San Jorge, Museo Panóptico de Ibagué, and Centenario Park. Tolima Conservatory and La Estación Shopping Center Ibagué are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## FR Hotel Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 73 8 - Good 9 6 - Okay 9 4 - Poor 9 2 - Terrible 4 ### 9.0/10 Cleanliness ### 8.8/10 Staff & service ### 9.0/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 8/10 Good #### Michael Oct 24, 2025 Liked: Staff & service, property conditions & facilities Property was perfectly adequate for our needs; staff was good; however room was not fully clean including stained pillows in the room. ##### Michael Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Maria Sep 24, 2025 Liked: Staff & service, amenities Disliked: Cleanliness Although the hotel is very nice, they do not maintain good cleanliness, nor do they take care of the guests who are already staying there. The restaurant has very good service and good food, and it looks clean and pleasant. They have security in the parking lot, and overall, the employees are kind. ##### Maria Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Alexis Mar 12, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best place to stay in Ibague ##### Alexis Stayed 1 night in Mar 2023 ### 10/10 Excellent #### michael Oct 15, 2024 Liked: Cleanliness, amenities, property conditions & facilities Nice room very clean with nice view ##### michael Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Carlos Jun 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente opción un Ibagué. The staff Is excelente, the food in the restaurant Is delicious. ##### Carlos Stayed 6 nights in Jun 2024 ### 10/10 Excellent #### michael Sep 25, 2024 Liked: Cleanliness, amenities, property conditions & facilities Very nice, clean and stuff very nice ##### michael Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Carlos Apr 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is very good, but the staff is excellent. For business I have to come back to the city of Ibagué and I will book this hotel without doubts. ##### Carlos Stayed 5 nights in Apr 2024 ### 10/10 Excellent #### Hector Jul 4, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very kind costumer service rooms are clean and very nice ##### Hector Stayed 1 night in Jul 2023 ### 4/10 Poor #### Judith Jul 18, 2025 Disliked: Staff & service Customer service was very deficient. It’s as if they don’t know how to respond to customer complaints. Atención al cliente es muy deficiente en este hotel. ##### Judith Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Andrés F. Apr 18, 2025 Disliked: Cleanliness, property conditions & facilities #### Disaster They didn’t clean my room and I was there for two nights/three days. ##### Andrés F. Stayed 2 nights in Apr 2025 ### 6/10 Okay #### NELSON Oct 10, 2025 Liked: Cleanliness, property conditions & facilities No hay servicio de restaurante en la noche, tardanza en el aseo de la habitación. ##### NELSON Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### John Sep 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Super friendly staff. Gym next door. Restaurant in the hotel (not expensive given the quality of the food and variety of the menu). Despite being right off a major street, the room was quiet. Very spacious and inviting. Will likely book again if visiting the area. Located across the street from a small business vendor mall. ##### John Stayed 3 nights in Sep 2025 ### 8/10 Good #### Hernando Jul 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lo mejor, el desayuno excelente, mejor la atención de su personal, en especial Andrea del restaurante. Muy gentiles ! ##### Hernando Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Raul Jul 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Una excelente opción para descansar, una excelente atención, muy limpio, excelente decoración, las habitaciones son muy cómodas, únicamente para tener en cuenta, el sonido de la demás habitaciones se filtran. ##### Raul Stayed 1 night in Jul 2025 ### 10/10 Excellent #### martha l Jun 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort excelente ##### martha l Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Amparo Jun 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente!! El hotel fue excelente, la habitación maravillosa, la atención de cinco estrellas y el desayuno exquisito. ¡Sin duda volveremos! ✨ ##### Amparo Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Fernando Apr 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muy buena propiedad ##### Fernando Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Bryan Apr 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities FR Hotel is a solid choice if you go to Ibague. We were on the third floor, same as the spa and the restaurant, and it had a unique charm to it as i walked around. The room was as shown in Expedia's listing as "Premium Suite". High ceilings, tall doors to the patio which had a nice view of the mountains. The staff wore smiles from the front desk to the restaurant. There was an issue getting hot water into the hot tub, but someone came up quickly to help and after some tinkering we had hot water. The restaurant is covered but open to the outside. For breakfast, there were 3 main options and several other things to self serve. We were satisfied. We didn't get to use the spa. Overall, FR Hotel gets a thumbs up from me. ##### Bryan Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Anibal Mauricio Jan 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy bueno Un hotel con todos los servicios de primera calidad ##### Anibal Mauricio Stayed 3 nights in Dec 2024 ### 4/10 Poor #### Rodolfo Jan 1, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service Personal le falta capacitación El proceso de check in y check out terriblemente demorado. Hotel cómodo y limpio pero falta capacitación en personal. ##### Rodolfo Stayed 2 nights in Dec 2024 ### 4/10 Poor #### Arturo Dec 30, 2024 It was a very hyped location but nothing was up to par. Spa is very unattended, breakfast buffet (included) is very mediocre in terms of quality of food and attitude of the staff. Drinks are watery and my mom got food poisoned on christmas. Doggy treatment was good and that's always a plus. ##### Arturo Stayed 5 nights in Dec 2024 ### 4/10 Poor #### michael Dec 27, 2024 Liked: Amenities, property conditions & facilities La manager o duena del hotel necesita hacer un curso de modales como tratar al cliente. Por error del personal tube q cambiar de habitacion la cual fue pagada. Pero esto pasa x no saber darle un entrenamiento apropiado y dejar sola una persona q es nueva atendet la reception. Y mucho mas cliente q me hospedado otras oportunidades en este hotel ##### michael Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### ANYELA Oct 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente estadia Excelente hotel, muy comoda la suite es mi segunda vez aqui, muy recomendado restaurante y el spa ##### ANYELA Stayed 1 night in Oct 2024 ### 4/10 Poor #### Hernán Darío Oct 9, 2024 Disliked: Staff & service Mala la atención del personal, desinteresado y demorado en su respuesta ##### Hernán Darío Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Ruben Sep 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El único inconveniente fue q no nos hicieran el check in más temprano, creo q un viaje de 4 noches, podrían ser más flexibles ##### Ruben Stayed 4 nights in Sep 2024