Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, sun loungers

Reviews of The Westin Hyderabad Mindspace

5 out of 5
The Westin Hyderabad Mindspace
Mindspace IT Park, Hitech City, Hyderabad, Telangana

Reviews

8.8

Excellent

Rating 10 - Excellent. 121 out of 186 reviews" "
Rating 8 - Good. 38 out of 186 reviews" "
Rating 6 - Okay. 15 out of 186 reviews" "
Rating 4 - Poor. 4 out of 186 reviews" "
Rating 2 - Terrible. 8 out of 186 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amarnath

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Mar 2024

8/10 Good

Susan

Travelled with family
Lovely. Everything was great. Spa was amazing!
Stayed 4 nights in Mar 2024

10/10 Excellent

Henry Fernando

Stayed 5 nights in Feb 2024

10/10 Excellent

Ninad

Stayed 1 night in Jan 2024

10/10 Excellent

BALAGOPALAN JAYAGOPAL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

shilpa

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Quality standards have dropped… room facilities were not working properly… kettle, bath tub drainage, curtains were not cleaned. It was showing off that property is not maintained properly. Room services were delayed by 45 mins and towels were not replaced even post mentioning.
Stayed 2 nights in Dec 2023

10/10 Excellent

Nikolay, Thousand Oaks

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nicely located in a convenient area close to many technology companies in the area.
Stayed 4 nights in Nov 2023

6/10 Okay

VIKRAM

Business traveller
Liked: Staff & service, amenities
Old beaten up building. $250 a night, have had much better experience and options.
Stayed 1 night in Oct 2023

10/10 Excellent

Leighton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2023

6/10 Okay

Nekpal

Liked: Cleanliness, staff & service, property conditions & facilities
So we have been traveling for almost one month and stayed repeatedly in marriot properties. Tried the westin gurgaon, amazing stay and service thereafter stayed in JW marriot Chandigarh amazing stay and service again. And then lastly Westin Hyderabad mindspace, service here was okay ONE THING I WANT TO HIGHLIGHT OVER HERE IS we are from US and have tried the wine BAD BOY a bunch of times and it costs around $30-40 at the max. The property at hyderabad charged us 20k per bottle which comes to $245 per bottle. I understand as a property you have taxes and stuff but charging like 6.5times more than the original cost and not having the price of bottle listed anywhere was huge disappointment. I have spent almost 20lakhs in last month on marriot properties but because of this experience might not come again. Thanks
Stayed 2 nights in Sep 2023

8/10 Good

Navdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Aug 2023

8/10 Good

Vani

Stayed 3 nights in Aug 2023

10/10 Excellent

Bagavathy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel held my room from the night before when I arrived at 5:30am. The staff were professional and always helpful, from check-in to concierge, to chauffeurs, to restaurant wait staff. They gave me a 3pm check-out at no charge. Room was immaculate, spacious, and felt new.
Stayed 5 nights in Apr 2023

10/10 Excellent

Benjamin Garcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 3 nights in Apr 2023

10/10 Excellent

Samuel, Tigard

Stayed 1 night in Feb 2023

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was absolutely overwhelmed by the quality of service at Westin. Nothing was too much trouble for the front desk and concierges who were attentive and proactive. Coupled with a great room and breakfast you couldn't ask for anything more. 5 stars*****

10/10 Excellent

Ramana, Kingston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, service was excellent, friendly staff, excellent breakfast with different options.
Response from Faisal Dalvi on Dec 26, 2022
Dear Mr. Ramana,Thank you very much for sharing your feedback about the stay.I am delighted to learn that your stay was excellent and staff service over all in the hotel is friendly.Looking forward to well come you back.Thank you

10/10 Excellent

Sumanth

Stayed 1 night in Oct 2022

10/10 Excellent

Akshit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2022

10/10 Excellent

Robert J

Stayed 2 nights in Apr 2022

10/10 Excellent

Jeramyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2022
Response from Team Westin Hyderabad on Jun 28, 2022
Thank you and hoping to welcome you back

10/10 Excellent

Rajandrav

Stayed 1 night in Jun 2022
Response from Management on Jun 23, 2022
Thank you and glad that you enjoyed your stay with us. Look forward to welcome you back soon.

8/10 Good

Rajesh Kumar

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Compared to the other hotels of same level, the vanity and toiletries are not provided as expected.
Stayed 1 night in May 2022
Response from Biswadeep on Jun 12, 2022
Dear Guest, Thank you for choosing Westin Hyderabad and we do acknowledge your feedback. Profile has been updated and you will have all toiletries, however if you wish any extra or additional amenities / toiletries we would be happy to provide you. Regards, Team Westin

10/10 Excellent

Sumanth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2022

2/10 Terrible

Dheeraj

Disliked: Staff & service
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Shower did not drain well
Stayed 2 nights in Jan 2022
Response from Best Wishes, Deepyayan Ghosh Rooms Division Manag on Jan 31, 2022
Dear Guest, Thank you for taking the time out to share with us your valuable feedback. We would like to offer our sincerest apologies for the problems you encountered during your stay at the hotel. We have clearly not been able to live up to your expectations. We are deeply disappointed that we were not able to give you the best experience. We have made a note of every single concern highlighted by you and ensure you that corrective measures are being taken. We put guest experience and satisfaction as our top priority and it is really unfortunate that we have fallen short in your case. Please accept our sincere apologies. We reassure you of our co-operation and look forward to a more positive association with you in the future as well. Your patronage is valuable to us and we look forward to serving you again in the future.

6/10 Okay

Jalaja

Travelled with family
Liked: Staff & service
I liked the breakfast spread but the service for the rooms is not up to the expectations
Stayed 12 nights in Dec 2021
Response from Deepak Verma, Director of Sales & Marketing on Jan 21, 2022
Dear Jalaja, Warm Greetings from The Westin Hyderabad Mindspace!! We want to thank you for sharing your experiences with us and it is always a pleasure to meet and interact with you. We would like to offer our sincere apologies for the disappointment you have experienced. It is certainly not reflective of our usual standards. Thank you once again for your valuable feedback. We hope to see you again very soon and we assure you'd have a wonderful stay! Your patronage is valuable to us and we look forward to serving you again in the future. Kind Regards, Deepak Verma Director of Sales & Marketing

8/10 Good

Sarat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Clean Prompt room service I didn’t like the idea of ordering food to room by an app.it didn’t work and too complicated
Stayed 1 night in Jan 2022
Response from Deepyayan Ghosh (Rooms Division Manager) on Jan 31, 2022
Dear Guest, Greetings from The Westin Hyderabad Mindspace! We want to thank you for sharing your experiences with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. We have made a note of your feedback on areas of improvement. We put guest experience and satisfaction as our top priority. Please note your feedback will be shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

8/10 Good

Som

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, excellent staff! Great breakfast buffet!! - Their Italian food is edible, but nothing to write home about. - Their "loaded Nachos" was a miserable joke! - A multitude of options for Indian food, both North and South Indian, plus good food!! - Their bar is open till 3 AM, with a 24-hour room service - a major plus!
Stayed 3 nights in Dec 2021
Response from Deepak Verma, Director of Sales & Marketing on Jan 21, 2022
Dear Warm Greetings from The Westin Hyderabad Mindspace!! Thank you for uplifting our spirits by writing such a beautiful review. It is a joy to know that we were able to cater to your requirements and provide you with a seamless experience with safety and hygienic standards. Thank you for taking the time out to share with us your valuable feedback. It is a pleasure to note you had a wonderful experience at the Westin Hyderabad Mindspace and we would like to take this opportunity to thank you for your continued support. We hope you have the time to drop by at The Heavenly Spa for the ultimate rejuvenation package we offer that will leave you with a sense of well being long after your check out. Your patronage is valuable to us and we look forward to serving you again in the future. Kind Regards, Deepak Verma Director of Sales & Marketing

10/10 Excellent

Kei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent business hotel in the IT dominated Hitech City part of Hyderabad. Fantastic staff at front desk especially Arpit and Narinder. Fantastic waiters like Gaurav and Poona. Awesome house keeping and room service person (forgot their names)), and definitely get a massage from Dinh (spelling?). It’s awesome. Location Is excellent to get to the nice, cool parts of town. Excellent breakfast. Many restaurants to choose from for other meals. Beautiful surroundings. But really, excellent staff very, very eager to provide top notch service. Use their car service to go sight seeing. Definitely worth it. Beautiful modern rooms. Did I remember to say “excellent service”?
Stayed 3 nights in Nov 2021
Response from Deepak Verma, Director of Sales & Marketing on Nov 30, 2021
Dear Guest, Warm Greetings from The Westin Hyderabad Mindspace! I am happy to read your positive feedback and I would like to thank you for taking the time to review your experience at The Westin Hyderabad Mindspace. It gives me a great pleasure that the service by our team of associates has been acknowledged by you and they certainly go to the extra mile to ensure guest delight and I am glad that their efforts have paid off. I will certainly convey your kind words to the whole team especially Arpit, Narinder, Gaurav and Poona. We are extremely proud to have them on our team. I await your next visit to the property and assure you of yet another memorable experience! Best Regards, Deepak Verma Director of Sales & Marketing

10/10 Excellent

Muralk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Himanshu

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Marriot hotels are struggling, especially /w Food
Check-in was smooth and fast. Rooms are clean and comfortable. And that’s it. Food ordered via in room dinning was very disappointing. Also had dinner at Casbah restaurant, horrible food. Large non veg platter … all items were bad and the humus + pita was unbelievably bad! At the check out no one bothered to even ask how the stay was. Just collected the money and moved on. When I did provide feedback I was sheepishly offered a packed breakfast as compensation for ₹10k charger for the bad food they served. I chose to just walk away and will take my business else where. I feel Marriot is struggling as a brand… this is twice in a row on marriot properties in Hyderabad. My earlier stay at Sheraton Hyderbad was worse than this… so maybe it’s improving but still not good enough.
Stayed 4 nights in Sep 2021

6/10 Okay

Vishesh

Liked: Room comfort
Stayed 2 nights in May 2021
Response from Team Westin Hyderabad Mindspace on Jun 28, 2021
Dear Vishesh, Warm Greetings from The Westin Hyderabad Mindspace! Thank you for choosing to stay with us during these unusual times. We regret the inconvenience if any caused to you. We look forward to welcoming you back to your home. Best Wishes, Team The Westin Hyderabad Mindspace

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
It was good couple years back but surely not close to 5 star hotel anymore with dirty pillows, linen, bed and the room itself seems so old with creaking wood floor. Chefs and waiters touch food with bare hands .. omg..Will not recommend or stay there again.
Stayed 4 nights in Apr 2021
Response from Team Westin Hyderabad Mindspace on Jun 28, 2021
Dear Guest, Warm Greetings from The Westin Hyderabad Mindspace! Thank you for choosing to stay with us during these unusual times. We regret the inconvenience caused to you and we assure you that we have taken all necessary measures to take corrective action about the same. We look forward to welcoming you back to your home. Best Wishes, Team The Westin Hyderabad Mindspace

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2021

10/10 Excellent

Ramakrishna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Marketing Manager on Mar 31, 2021
Thank you for the rating. We look forward to welcoming you soon.

10/10 Excellent

Sudhir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel in a great Location
It's a fabulous place to stay. The food is delicious with luxurious rooms and the property is incomparable. Good hospitality, we were warmly welcomed by Priya she is very friendly, cooperative and courteous. Will surely come back again.
Stayed 2 nights in Feb 2021
Response from Marketing Manager on Mar 31, 2021
Thank you for the amazing feedback. We look forward to welcoming you soon.

10/10 Excellent

KEERTHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Hyderabad
Have been to this place they are really good
Stayed 1 night in Dec 2020

10/10 Excellent

Prashant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Prakash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel Ever
Abusolutely loved it
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2020

10/10 Excellent

Sk, Gulbarga

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WESTIN.....!!!! Loved it.. planning for the next weekend again
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Souvik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
I have been with Westin in the past for business. For the first time with family. This is an incredible hotel. Amazing services and hospitality. The rooms are perfect and the food choices are mind blowing
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020