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The Westin Hyderabad Mindspace – Avis

5 out of 5
The Westin Hyderabad Mindspace
Mindspace IT Park, Hitech City, Hyderabad, Telangana

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 125 avis sur 190." "
Note de 8 – Bien, d’après 38 avis sur 190." "
Note de 6 – Acceptable, d’après 15 avis sur 190." "
Note de 4 – Médiocre, d’après 4 avis sur 190." "
Note de 2 – Terrible, d’après 8 avis sur 190." "

9,4/10

Propreté

9,0/10

Service et personnel

8,8/10

Commodités

9,2/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 – Bien

Voyageur vérifié

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Très bien !
Très bon hôtel, je le recommande. Les toilettes n'étaient pas sales, mais elles auraient pu être plus propres. Mais je suppose que c'est satisfaisant vis-à-vis des standards locaux.
Séjour de 5 nuits en janvier 2018
The Westin Hyderabad Mindspace a répondu le 22 janv. 2018
Dear Christophe, Thank you for taking the time out to share with us your valuable feedback. We are very pleased to note how much you enjoyed your stay with us at The Westin Hyderabad Mindspace and we would like to thank you for letting us know how impressed you were with the services you received. We at The Westin Hyderabad Mindspace take immense pride in elevating one's senses providing everlasting memories. Delighted to read you found the staff warm and courteous they work relentlessly to make your stay a memorable one. They are immensely hard working and are true assets of The Westin Hyderabad Mindspace! The Heavenly Bed is our USP, being designed just to offer you the right support to enjoy every minute of bliss sleep! We hope you had a chance to drop by at The Heavenly Spa for the ultimate rejuvenation package we offer that will leave you with a sense of well being long after your check out. We look forward to welcoming you once again at The Westin Hyderabad Mindspace for another memorable experience. Regards, Rohit Dar, General Manager, The Westin Hyderabad Mindspace.

10/10 – Excellent

Pascal, Paris, France

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Parfait
Petit déjeuner est excellent, chambre très confortable. 5 étoiles !!!

10/10 – Excellent

ASHOK

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Kalyan Chakravarthy

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything is good. Good overall experience.
Séjour de 2 nuits en mars 2024

10/10 – Excellent

Amarnath

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Ok
Séjour de 2 nuits en mars 2024

8/10 – Bien

Susan

Voyage en famille
Lovely. Everything was great. Spa was amazing!
Séjour de 4 nuits en mars 2024

10/10 – Excellent

Henry Fernando

Séjour de 5 nuits en février 2024

10/10 – Excellent

Ninad

Séjour de 1 nuit en janvier 2024

10/10 – Excellent

BALAGOPALAN JAYAGOPAL

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en décembre 2023

8/10 – Bien

Mohamed

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 5 nuits en décembre 2023

8/10 – Bien

shilpa

Voyage en famille
Points forts : État et installations de l’hébergement, confort de la chambre
Points faibles : Propreté
Quality standards have dropped… room facilities were not working properly… kettle, bath tub drainage, curtains were not cleaned. It was showing off that property is not maintained properly. Room services were delayed by 45 mins and towels were not replaced even post mentioning.
Séjour de 2 nuits en décembre 2023

10/10 – Excellent

Nikolay, Thousand Oaks

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Property is nicely located in a convenient area close to many technology companies in the area.
Séjour de 4 nuits en novembre 2023

6/10 – Acceptable

VIKRAM

Voyage d’affaires
Points forts : Service et personnel, commodités
Old beaten up building. $250 a night, have had much better experience and options.
Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Leighton

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 8 nuits en septembre 2023

6/10 – Acceptable

Nekpal

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
So we have been traveling for almost one month and stayed repeatedly in marriot properties. Tried the westin gurgaon, amazing stay and service thereafter stayed in JW marriot Chandigarh amazing stay and service again. And then lastly Westin Hyderabad mindspace, service here was okay ONE THING I WANT TO HIGHLIGHT OVER HERE IS we are from US and have tried the wine BAD BOY a bunch of times and it costs around $30-40 at the max. The property at hyderabad charged us 20k per bottle which comes to $245 per bottle. I understand as a property you have taxes and stuff but charging like 6.5times more than the original cost and not having the price of bottle listed anywhere was huge disappointment. I have spent almost 20lakhs in last month on marriot properties but because of this experience might not come again. Thanks
Séjour de 2 nuits en septembre 2023

8/10 – Bien

Navdeep

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en août 2023

8/10 – Bien

Kevin

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 12 nuits en août 2023

8/10 – Bien

Vani

Séjour de 3 nuits en août 2023

10/10 – Excellent

Bagavathy

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great hotel
Séjour de 3 nuits en août 2023

10/10 – Excellent

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en juin 2023

10/10 – Excellent

Paul

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel held my room from the night before when I arrived at 5:30am. The staff were professional and always helpful, from check-in to concierge, to chauffeurs, to restaurant wait staff. They gave me a 3pm check-out at no charge. Room was immaculate, spacious, and felt new.
Séjour de 5 nuits en avril 2023

10/10 – Excellent

Benjamin Garcia

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice and clean
Séjour de 3 nuits en avril 2023

10/10 – Excellent

Samuel, Tigard

Séjour de 1 nuit en février 2023

10/10 – Excellent

Noah

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I was absolutely overwhelmed by the quality of service at Westin. Nothing was too much trouble for the front desk and concierges who were attentive and proactive. Coupled with a great room and breakfast you couldn't ask for anything more. 5 stars*****

10/10 – Excellent

Ramana, Kingston

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Well maintained, service was excellent, friendly staff, excellent breakfast with different options.
Faisal Dalvi a répondu le 26 déc. 2022
Dear Mr. Ramana,Thank you very much for sharing your feedback about the stay.I am delighted to learn that your stay was excellent and staff service over all in the hotel is friendly.Looking forward to well come you back.Thank you

10/10 – Excellent

Sumanth

Séjour de 1 nuit en octobre 2022

10/10 – Excellent

Akshit

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
.
Séjour de 2 nuits en octobre 2022

10/10 – Excellent

Robert J

Séjour de 2 nuits en avril 2022

10/10 – Excellent

Jeramyn

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 6 nuits en juin 2022
Team Westin Hyderabad a répondu le 28 juin 2022
Thank you and hoping to welcome you back

10/10 – Excellent

Rajandrav

Séjour de 1 nuit en juin 2022
Management a répondu le 23 juin 2022
Thank you and glad that you enjoyed your stay with us. Look forward to welcome you back soon.

8/10 – Bien

Rajesh Kumar

Voyage en famille
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Compared to the other hotels of same level, the vanity and toiletries are not provided as expected.
Séjour de 1 nuit en mai 2022
Biswadeep a répondu le 12 juin 2022
Dear Guest, Thank you for choosing Westin Hyderabad and we do acknowledge your feedback. Profile has been updated and you will have all toiletries, however if you wish any extra or additional amenities / toiletries we would be happy to provide you. Regards, Team Westin

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en avril 2022
Amitabh Rai, General Manager a répondu le 28 avr. 2022
Dear Guest, Thank you for taking your valuable time out to review us on Expedia. Our Ladies and Gentlemen take great pride and effort in delivering outstanding experiences for our guests and I am delighted to know that we left an indelible impression on you! We certainly enjoyed looking after you and look forward to the pleasure of welcoming you back soon. Warm regards, Amitabh Rai General Manager

10/10 – Excellent

Sumanth

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2022

2/10 – Terrible

Dheeraj

Points faibles : Service et personnel
Séjour de 1 nuit en janvier 2022

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Shower did not drain well
Séjour de 2 nuits en janvier 2022
Best Wishes, Deepyayan Ghosh Rooms Division Manag a répondu le 31 janv. 2022
Dear Guest, Thank you for taking the time out to share with us your valuable feedback. We would like to offer our sincerest apologies for the problems you encountered during your stay at the hotel. We have clearly not been able to live up to your expectations. We are deeply disappointed that we were not able to give you the best experience. We have made a note of every single concern highlighted by you and ensure you that corrective measures are being taken. We put guest experience and satisfaction as our top priority and it is really unfortunate that we have fallen short in your case. Please accept our sincere apologies. We reassure you of our co-operation and look forward to a more positive association with you in the future as well. Your patronage is valuable to us and we look forward to serving you again in the future.

6/10 – Acceptable

Jalaja

Voyage en famille
Points forts : Service et personnel
I liked the breakfast spread but the service for the rooms is not up to the expectations
Séjour de 12 nuits en décembre 2021
Deepak Verma, Director of Sales & Marketing a répondu le 21 janv. 2022
Dear Jalaja, Warm Greetings from The Westin Hyderabad Mindspace!! We want to thank you for sharing your experiences with us and it is always a pleasure to meet and interact with you. We would like to offer our sincere apologies for the disappointment you have experienced. It is certainly not reflective of our usual standards. Thank you once again for your valuable feedback. We hope to see you again very soon and we assure you'd have a wonderful stay! Your patronage is valuable to us and we look forward to serving you again in the future. Kind Regards, Deepak Verma Director of Sales & Marketing

8/10 – Bien

Sarat

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly staff Clean Prompt room service I didn’t like the idea of ordering food to room by an app.it didn’t work and too complicated
Séjour de 1 nuit en janvier 2022
Deepyayan Ghosh (Rooms Division Manager) a répondu le 31 janv. 2022
Dear Guest, Greetings from The Westin Hyderabad Mindspace! We want to thank you for sharing your experiences with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. We have made a note of your feedback on areas of improvement. We put guest experience and satisfaction as our top priority. Please note your feedback will be shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

8/10 – Bien

Som

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great rooms, excellent staff! Great breakfast buffet!! - Their Italian food is edible, but nothing to write home about. - Their "loaded Nachos" was a miserable joke! - A multitude of options for Indian food, both North and South Indian, plus good food!! - Their bar is open till 3 AM, with a 24-hour room service - a major plus!
Séjour de 3 nuits en décembre 2021
Deepak Verma, Director of Sales & Marketing a répondu le 21 janv. 2022
Dear Warm Greetings from The Westin Hyderabad Mindspace!! Thank you for uplifting our spirits by writing such a beautiful review. It is a joy to know that we were able to cater to your requirements and provide you with a seamless experience with safety and hygienic standards. Thank you for taking the time out to share with us your valuable feedback. It is a pleasure to note you had a wonderful experience at the Westin Hyderabad Mindspace and we would like to take this opportunity to thank you for your continued support. We hope you have the time to drop by at The Heavenly Spa for the ultimate rejuvenation package we offer that will leave you with a sense of well being long after your check out. Your patronage is valuable to us and we look forward to serving you again in the future. Kind Regards, Deepak Verma Director of Sales & Marketing

10/10 – Excellent

Kei

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent business hotel in the IT dominated Hitech City part of Hyderabad. Fantastic staff at front desk especially Arpit and Narinder. Fantastic waiters like Gaurav and Poona. Awesome house keeping and room service person (forgot their names)), and definitely get a massage from Dinh (spelling?). It’s awesome. Location Is excellent to get to the nice, cool parts of town. Excellent breakfast. Many restaurants to choose from for other meals. Beautiful surroundings. But really, excellent staff very, very eager to provide top notch service. Use their car service to go sight seeing. Definitely worth it. Beautiful modern rooms. Did I remember to say “excellent service”?
Séjour de 3 nuits en novembre 2021
Deepak Verma, Director of Sales & Marketing a répondu le 30 nov. 2021
Dear Guest, Warm Greetings from The Westin Hyderabad Mindspace! I am happy to read your positive feedback and I would like to thank you for taking the time to review your experience at The Westin Hyderabad Mindspace. It gives me a great pleasure that the service by our team of associates has been acknowledged by you and they certainly go to the extra mile to ensure guest delight and I am glad that their efforts have paid off. I will certainly convey your kind words to the whole team especially Arpit, Narinder, Gaurav and Poona. We are extremely proud to have them on our team. I await your next visit to the property and assure you of yet another memorable experience! Best Regards, Deepak Verma Director of Sales & Marketing

10/10 – Excellent

Muralk

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2021

6/10 – Acceptable

Himanshu

Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
Marriot hotels are struggling, especially /w Food
Check-in was smooth and fast. Rooms are clean and comfortable. And that’s it. Food ordered via in room dinning was very disappointing. Also had dinner at Casbah restaurant, horrible food. Large non veg platter … all items were bad and the humus + pita was unbelievably bad! At the check out no one bothered to even ask how the stay was. Just collected the money and moved on. When I did provide feedback I was sheepishly offered a packed breakfast as compensation for ₹10k charger for the bad food they served. I chose to just walk away and will take my business else where. I feel Marriot is struggling as a brand… this is twice in a row on marriot properties in Hyderabad. My earlier stay at Sheraton Hyderbad was worse than this… so maybe it’s improving but still not good enough.
Séjour de 4 nuits en septembre 2021

6/10 – Acceptable

Vishesh

Points forts : Confort de la chambre
Séjour de 2 nuits en mai 2021
Team Westin Hyderabad Mindspace a répondu le 28 juin 2021
Dear Vishesh, Warm Greetings from The Westin Hyderabad Mindspace! Thank you for choosing to stay with us during these unusual times. We regret the inconvenience if any caused to you. We look forward to welcoming you back to your home. Best Wishes, Team The Westin Hyderabad Mindspace

2/10 – Terrible

Voyageur vérifié

Points faibles : Propreté, commodités et état et installations de l’hébergement.
It was good couple years back but surely not close to 5 star hotel anymore with dirty pillows, linen, bed and the room itself seems so old with creaking wood floor. Chefs and waiters touch food with bare hands .. omg..Will not recommend or stay there again.
Séjour de 4 nuits en avril 2021
Team Westin Hyderabad Mindspace a répondu le 28 juin 2021
Dear Guest, Warm Greetings from The Westin Hyderabad Mindspace! Thank you for choosing to stay with us during these unusual times. We regret the inconvenience caused to you and we assure you that we have taken all necessary measures to take corrective action about the same. We look forward to welcoming you back to your home. Best Wishes, Team The Westin Hyderabad Mindspace

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 4 nuits en mars 2021

10/10 – Excellent

Ramakrishna

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2021
Marketing Manager a répondu le 31 mars 2021
Thank you for the rating. We look forward to welcoming you soon.

10/10 – Excellent

Sudhir

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A beautiful hotel in a great Location
It's a fabulous place to stay. The food is delicious with luxurious rooms and the property is incomparable. Good hospitality, we were warmly welcomed by Priya she is very friendly, cooperative and courteous. Will surely come back again.
Séjour de 2 nuits en février 2021
Marketing Manager a répondu le 31 mars 2021
Thank you for the amazing feedback. We look forward to welcoming you soon.

10/10 – Excellent

KEERTHI

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Best in Hyderabad
Have been to this place they are really good
Séjour de 1 nuit en décembre 2020

10/10 – Excellent

Prashant

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2020

10/10 – Excellent

Prakash

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Best Hotel Ever
Abusolutely loved it
Séjour de 2 nuits en novembre 2020

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 4 nuits en novembre 2020