Best Western Plus Muskoka Inn

It was a little expensive, and there was a huge amount of kids running the halls and getting into everything. However the staff was great and trying their best to contain the behaviour. The hot tub was not warm and the bathroom door handle was not working properly.

It was a fun hotel to stay at! My boyfriend and I had a king bed and jaccuzi. It was clean. The front foyer did smell like chlorine when you walk in, as most people have mentioned, but that is because there is a pool and hot tub a few steps past the elevator. They have boardgames to play if you get bored, free breakfast (we really enjoyed their waffle maker), and they put on movies to watch. The staff were friendly and helpful, often lending a hand before you even ask. The rooms were super clean and they offer plenty of towels so we didn't need to ask for more. The only thing I thought was stupid was one of their promotions. When you walk through the hotel they have tons of flyers promoting "stay two days get one day free" on your next stay. When we were checking out, we asked the staff about how to get our free night since we stayed two nights. Apparantly this promotion is stay two seperate nights 24 hours apart, get one night free. Which it doesn't say on the flyer (although apparantly it was in the fine print, which is super tiny and rambles about other stuff - I honestly never got to any part that said the 24 hours thing). Anyhoo, I don't know who this promotion is targetting, but this hotel has no inclination to offer it to people at all. It's just to piss people off as they're leaving, it seems like. I understand this is most likely coming from their marketing team, not from the staff, but it frankly makes the staff look bad when they have to break the news.

Loved everything. It was clean and the room had a fridge and microwave and coffee maker. It was decorated nicely and the bed was very comfortable! The staff were great. Very friendly and helpful. Breakfast was very yummy. We can't wait to come back soon!!