Breakfast and dinner served, American cuisine
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Reviews of Delta Hotels by Marriott Huntington Downtown

3 out of 5
Delta Hotels by Marriott Huntington Downtown
800 3rd Ave, Huntington, WV

Reviews

8.4

Very good

Rating 10 - Excellent. 485 out of 905 reviews" "
Rating 8 - Good. 241 out of 905 reviews" "
Rating 6 - Okay. 96 out of 905 reviews" "
Rating 4 - Poor. 40 out of 905 reviews" "
Rating 2 - Terrible. 43 out of 905 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with lots of walkable restaurants
Stayed 3 nights in Apr 2024
Response from Sherma on Apr 22, 2024
Dear Deborah,Thank you for the feedback, it will be shared with the entire staff. We hope to see you in the future.

10/10 Excellent

Roxanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came into town for a concert and was pretty impressed with this hotel. I really wasn't expecting it to be as nice as it was. I like positive surprises! We travel a lot and have seen the best and the worst but this place was solid. It was clean, had a full friendly staff, everything was in good shape and functional (a KEURIG coffeemaker as I HATE those little useless ones we often encounter.) They even had a decent buffet breakfast that stays open later than typical. Parking was on site and free. To best illustrate their customer service; we were given a room where the toilet was running (loudly) and we jiggled the handle to make sure it was actually an issue, and it was. So I was like "nope!" I went to the front desk, explained the situation and they immediately reassigned us to another room. In addition, they had already dispatched maintenance to resolve the issue. In contrast,one of the last places we stayed was not so accomodating where there was no shower curtain in an ADA curbless shower room. We did not require ADA facilities but were not opposed to staying in an ADA room. However, the lack of a shower curtain in a curbless drain setting is not condusive for anyone's shower. However, when we inquired about the situation, they told us to "go ahead and shower" and promised housekeeping would clean up after us! Needless to say, we didn't do that. This was at an Intercontinental in Spain v. a well run Marriott/Delta property in a small town in WVA.
Stayed 3 nights in Apr 2024
Response from Sherma on Apr 22, 2024
Dear Roxanne,Thank you for the feedback, it will be shared with the entire staff. We hope to see you in the future.

10/10 Excellent

Ruby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful and kind
Stayed 1 night in Apr 2024
Response from Sherma on Apr 17, 2024
Dear Ruby,Thank you for the feedback, it will be shared with the entire staff. We hope to see you in the future.

10/10 Excellent

CHARLES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concert
Stayed 1 night in Apr 2024
Response from Sherma on Apr 8, 2024
Dear Charles,Thank you for the feedback, it will be shared with the entire staff. We hope to see you in the future.

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one of the nicest I’ve stayed in. Everything was clean, the staff was great, and the rooms were spacious. The black out blinds worked out great for us, we needed to sleep in and the room stayed dark and quiet. We couldn’t hear anything going on outside of our room. It is directly across the street from Mountain Health Arena. The hotel has its own parking lot so if you’re going to an event there, this is the perfect location. It is within walking distance to several restaurants and bars. We would definitely stay here again.
Stayed 2 nights in Mar 2024
Response from Sherma on Mar 25, 2024
Dear Kelli,Thank you for the feedback, it will be shared with the entire staff. We hope to see you in the future.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the location and the staff was amazing!
Stayed 3 nights in Mar 2024
Response from Sherma on Mar 25, 2024
Dear Anne,Thank you for the feedback, it will be shared with the entire staff. We hope to see you in the future.

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2024
Response from Sherma on Mar 18, 2024
Dear Margaret,Thank you for the feedback, it will be shared with the entire staff. We hope to see you in the future.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Sherma on Mar 18, 2024
Dear Patricia,Thank you for the feedback, it will be shared with the entire staff. We hope to see you in the future.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Breakfast was an issue. It was not included with expedia price.
Stayed 2 nights in Mar 2024
Response from Sherma on Mar 11, 2024
Dear Michael,Thank you for the feedback, it will be shared with the F&B management team. We hope to see you in the future.

10/10 Excellent

Charlene

Stayed 2 nights in Mar 2024
Response from Sherma on Apr 1, 2024
Dear Charlene,Thank you for the feedback it will be shared with the entire staff. We hope to see you in the future.

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sherma on Mar 13, 2024
Dear Lynne,Thank you for the feedback, it will be shared with the entire staff. We hope to see you in the future.

10/10 Excellent

LaTessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at this property. I was in town for the state wrestling event and I loved the hotel’s convenient location. It’s right in the middle of everything. Also the hotel was very clean, the staff were helpful and courteous and the food was delicious. I would definitely stay here again.
Stayed 1 night in Mar 2024
Response from Sherma on Mar 5, 2024
Dear LaTessa,Thank you for the feedback, it will be shared with the entire staff. We hope to see you in the future.

10/10 Excellent

Julie, Nesconset

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and accommodating. Apparently, there was a staff meeting during check in time, so there was only one worker behind the counter. We were given breakfast couchers fornour i conveniebce.
Stayed 1 night in Feb 2024
Response from Sherma on Feb 29, 2024
Dear Julie, Thank you for the feedback, it will be shared with entire staff. We hope to see you in the future.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Feb 2024
Response from Sherma on Feb 27, 2024
Dear Eric,Thank you for the feedback, it will be shared with the entire staff. We hope to see you in the future.

2/10 Terrible

Kelsey

Stayed 1 night in Feb 2024
Response from Sherma on Mar 21, 2024
Dear Kelsey,Thank you for the feedback it will be shared with the entire staff. We hope to see you in the future.

10/10 Excellent

Constantinou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean the room
Stayed 2 nights in Feb 2024
Response from Sherma on Feb 12, 2024
Dear Constantinou,Thank you for the feedback, it will be shared with the entire staff. We hope to see you in the future.

10/10 Excellent

lavelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sherma on Feb 5, 2024
Dear Lavelle,Thank you for the feedback, it will be shared with the entire staff. We hope to see you in the future.

2/10 Terrible

DOUGLAS

Stayed 4 nights in Jan 2024
Response from Sherma on Feb 5, 2024
Dear Douglas,Thank you for the feedback it will be shared with the entire staff.

10/10 Excellent

Brock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Sherma on Jan 15, 2024
Dear Brock,Thank you for the feedback, it will be shared with the entire staff. We hope to see you in the future.

10/10 Excellent

Racheal

Stayed 2 nights in Jan 2024
Response from Sherma on Jan 16, 2024
Dear Racheal, Thank you for the feedback, it will be shared with the entire staff. We hope to see you in the future.

2/10 Terrible

Tabatha

horrible
I cancelled my trip before the 24hours - was told I would be refunded. I received an email that states I will not be refunded and obviously they did not cancel my reservation. This is the 2nd time we have tried hotels.com and we're scammed out of our money. Customer service and Hotels.com lie to you and then take your money.
Stayed 1 night in Jan 2024
Response from Sherma on Jan 10, 2024
Dear Tabatha,Thank you for the feedback it will shared with the front desk leadership team as a teaching tool.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. The only negative was the pool area has a funky smell, and the hot tub wasn't very clean.
Stayed 2 nights in Jan 2024
Response from Sherma on Jan 10, 2024
Dear Michael,Thank you for the feedback, it will be shared with entire staff. We hope to see you in the future.

10/10 Excellent

james

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Sherma on Jan 8, 2024
Dear James,Thank you for the feedback, it will be shared with the entire staff. We hope to see you in the future.

10/10 Excellent

Geria

Liked: Cleanliness, staff & service, property conditions & facilities
it was very clean
Stayed 1 night in Dec 2023
Response from Sherma on Jan 2, 2024
Dear Geria, Thank you for the feedback, it will be shared with the entire staff. We hope to see you in the future.

10/10 Excellent

Teresa

Stayed 3 nights in Aug 2023
Response from Sherma on Dec 22, 2023
Dear Teresa,Thank you for the feedback, it will be shared with the entire staff. We hope to see you in the future.

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very good except the alarm clock. It went off at 6 AM and I tried to turn it off, but 10 minutes later, it went off again, I turned it off and 10 minutes later, it went off again. We couldn’t find anywhere on the clock that you could turn off The alarm. None of us needed to get up at 6 o’clock, but the alarm changed all that. I did report it to the front desk, so hopefully they change the clock.
Stayed 1 night in Dec 2023
Response from Sherma on Dec 21, 2023
Dear Carol,Thank you for the feedback, it has been shared with the housekeeping leadership team. We hope to see you in the future.

10/10 Excellent

Brandon

Stayed 2 nights in Dec 2023
Response from Sherma on Jan 7, 2024
Dear Brandon,Thank you for the feedback, it will be shared with the entire staff. We hope to see you in the future.

6/10 Okay

DOUGLAS

Stayed 5 nights in Dec 2023
Response from Sherma on Dec 18, 2023
Dear Douglas,Thank you for the feedback, it will be shared with the entire staff.

2/10 Terrible

Elizabeth

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sherma on Dec 13, 2023
Dear Elizabeth,Thank you for the feedback, it will be shared with the entire staff.

4/10 Poor

Shanniah

Stayed 1 night in Dec 2023
Response from Sherma on Jan 2, 2024
Dear Shanniah,Thank you for the feedback, it will be shared with the entire staff. We hope to see you in the future.

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Sherma on Dec 12, 2023
Dear Andrea,Thank you for the feedback, it will be shared with the entire staff. We hope to see you in the future.

10/10 Excellent

timothy

Liked: Property conditions & facilities
Very nice hotel, conveniently located to the theater I was attending. Great breakfast.
Stayed 1 night in Nov 2023
Response from Sherma on Dec 7, 2023
Dear Timothy,Thank you for the feedback, it will be shared with the entire staff. We hope to see you in the future.

10/10 Excellent

Dione

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in great location
Stayed 1 night in Nov 2023
Response from Sherma on Nov 28, 2023
Dear Dione,Thank you for the feedback, it will be shared with the entire staff. We hope to see you in the future.

4/10 Poor

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities
Knocked on our door at midnight to wake us up and move us to another room and then we had to move to another room again.
Stayed 3 nights in Nov 2023
Response from Sherma on Nov 28, 2023
Dear Edward,Thank you for the feedback, it will be shared with the entire team.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Very clean and friendly staff
Stayed 1 night in Nov 2023
Response from Sherma on Nov 28, 2023
Dear Tracy,Thank you for the feedback, it will be shared with the entire staff. We hope to see you in the future.

6/10 Okay

Tim

Travelled with family
Liked: Staff & service, property conditions & facilities
The stay would have been at least a 4 but for the 2nd stay in a row check out is at noon not 10. Why are you knocking on my door waking me up at 10 when checkout is at NOON. Beds are nice showers are nice pretty clean all around but stop waking me up every time I stay there. May have to look around for another place if this doesn’t stop.
Stayed 1 night in Nov 2023
Response from Sherma on Nov 27, 2023
Dear Tim,Thank you for the feedback, it will be shared with the entire staff. We hope to see you in the future.

10/10 Excellent

Alex

Stayed 2 nights in Aug 2023
Response from Sherma on Nov 24, 2023
Dear Alex,Thank you for the feedback, it will be shared with the entire staff. We hope to see you in the future.

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for the Marshall marathon over the weekend. Very easy check in. Clean comfortable room. The price was good. Had a great time there. Backyard pub and Black Sheep bistro were right across the street and next door. The party kept rolling. If you are in Huntington, this is the place.
Stayed 3 nights in Nov 2023
Response from Sherma on Nov 7, 2023
Dear Peter,Thank you for the feedback, it will be shared with the entire staff. We hope to see you in the future.

2/10 Terrible

Rachel

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Oct 2023
Response from Sherma on Oct 31, 2023
Dear Rachel,Thank you for the feedback, it will be shared with the leadership team. We hope to see you in the future.

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: Quiet, breakfast buffet, bar Not like: The room I had on the ground floor had a wall about 2 feet away from the window, no sunlight. I suppose I could have asked for a change, but lived with it.
Stayed 2 nights in Oct 2023
Response from Sherma on Oct 31, 2023
Dear Gary,Thank you for the feedback, it will be shared with the entire staff. We hope to see you in the future.

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and location
Stayed 1 night in Oct 2023
Response from Sherma on Oct 31, 2023
Dear Margaret,Thank you for the feedback, it will be shared with the entire staff. We hope to see you in the future.

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Sherma on Oct 31, 2023
Dear Emily, Thank you for the feedback, it will be shared with the entire staff. We hope to see you in the future.

8/10 Good

Daniel A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Sherma on Oct 26, 2023
Dear Daniel A,Thank you for the feed back, it will be shared with the entire staff. We hope to see you in the future.

8/10 Good

Lovette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrive around 9pm. The bar was open, but no food was available. We ordered DoorDash from a local restaurant. Breakfast is not included in the basic room reservation. We ordered AM room service because we had to get up early. It was very expensive and terrible. They did not have fresh eggs to order them over easy. Everything was very salty On-site parking is limited and not guaranteed. Paid public parking is behind the building. The staff was friendly.
Stayed 1 night in Oct 2023
Response from Sherma on Oct 23, 2023
Dear Lovette,Thank you for the feed back, it will be shared with the entire staff. We hope to see you in the future.

10/10 Excellent

Laura, Belpre

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Oct 2023
Response from Sherma on Oct 23, 2023
Dear Laura,Thank you for the feed back, it will be shared with the entire staff. We hope to see you in the future.

10/10 Excellent

Warren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service at front desk and breakfast area
Stayed 1 night in Oct 2023
Response from Sherma on Oct 23, 2023
Dear Warren,Thank you for the feed back, it will be shared with the entire staff. We hope to see you in the future.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Sherma on Oct 23, 2023
Dear Linda, Thank you for the feed back, it will be shared with the entire staff. We hope to see you in the future.

10/10 Excellent

joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Sherma on Oct 23, 2023
Dear Joshua,Thank you for the feed back, it will be shared with the entire staff. We hope to see you in the future.

10/10 Excellent

Mitchell J.

Stayed 1 night in Oct 2023
Response from Sherma on Oct 31, 2023
Dear Mitchell J.Tank you for the feedback, it will be shared with the entire staff. We hope to see you in the future.

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friend Staff at the Bar/Restaurant
Stayed 1 night in Sep 2023
Response from Sherma on Oct 4, 2023
Dear Brian,Thank you for the feedback, it will be shared with the entire staff. We hope to see you in the future.