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Reviews of Garden Playanatural Hotel & Spa - Adults Only

4 out of 5
Garden Playanatural Hotel & Spa - Adults Only
Paraje de San Miguel, s/n, El Rompido, Cartaya, Huelva

Reviews

8.0

Very good

Rating 10 - Excellent. 50 out of 161 reviews" "
Rating 8 - Good. 77 out of 161 reviews" "
Rating 6 - Okay. 17 out of 161 reviews" "
Rating 4 - Poor. 14 out of 161 reviews" "
Rating 2 - Terrible. 3 out of 161 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Garden Playanatural Hotel & Spa on Sep 15, 2023
Estimado Miguel,Gracias por elegir el Garden Playanatural para sus vacaciones. ¡Estamos absolutamente encantados de saber que su estancia con nosotros superó sus expectativas en todos los sentidos!Esperamos tener el placer de darle la bienvenida nuevamente en el futuro para otra estadía excepcional.Un saludo, Manuel Valencia y todo el equipo de Garden Playanatural Hotel & Spa.

8/10 Good

José Jorge

Stayed 1 night in Aug 2023
Response from Garden Playanatural Hotel & Spa on Sep 4, 2023
Estimado José,El hecho de que hayamos podido ofrecerte una gran experiencia vacacional es extremadamente gratificante para nosotros. Tenemos un gran equipo de profesionales que trabaja muy duro todos los días para que disfrutéis de la mejor experiencia posible en nuestro hotel.Gracias por compartir tu experiencia.Atentamente, Manuel Valencia y todo el equipo de Garden Playanatural Hotel & Spa.

6/10 Okay

Armando

Stayed 3 nights in Aug 2023
Response from Garden Playanatural Hotel & Spa on Aug 28, 2023
Estimado Armando,Apreciamos que se haya tomado el tiempo de publicar una reseña online. El hecho de que hayamos podido ofrecerle una gran experiencia vacacional es extremadamente gratificante para nosotros. Trabajamos muy duro todos los días para que disfrute de la mejor experiencia posible en nuestro hotel.Esperamos poder recibirle próximamente.Un saludo,

10/10 Excellent

Valeriya

Stayed 1 night in Jul 2023
Response from Garden Playanatural Hotel & Spa on Jul 25, 2023
Estimada Valeriya,En primer lugar, nos gustaría agradecerte que hayas elegido nuestro hotel para tus vacaciones en Huelva y el tiempo que has dedicado a compartir una reseña sobre tu estancia.Nos sentimos realmente honrados de que hayas elegido alojarte con nosotros y esperamos volver a darte la bienvenida pronto.Atentamente, Manuel Valencia y todo el equipo de Garden Playanatural Hotel & Spa.

8/10 Good

Vladimiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um 4 com serviço 5 estrelas
Hotel muito agradável, bem localizado destacando-se a simpatia e eficiência de todo o staff. Recomendo vivamente este hotel.
Stayed 2 nights in Jun 2023
Response from Garden Playanatural Hotel & Spa on Jul 13, 2023
Dear Vladimiro,Thank you for taking the time to write this kind review, we really appreciate it.We are very happy that your stay was so satisfactory and we will let our staff know that you feel well attended. Our team works hard to make all our guests feel at home.On the other hand, it is really lovely to see that you enjoyed the beauty of our hotel and its surroundings. We hope you enjoyed the great beauty of La Flecha beach, it is one of the most beautiful beaches in Cataya.We look forward to welcoming you again in the near future. Sincerely, Manuel Valencia and the whole team of Garden Playanatural Hotel & Spa.

8/10 Good

Susana

Liked: Staff & service, property conditions & facilities
Limpeza não muito boa
Pessoal simpático. Comida muito boa. Serviço rápido. Limpeza diária dos quartos muito deficiente. Almofadas decorativas a cheirar a suor. Chão a meu pedido para ser limpo de melhor forma resultou nas fotos que anexo. Sentido de Limpeza muito baixo. Banheiras sempre com cabelos dado a falta de rigor na limpeza.
Stayed 5 nights in May 2023
Response from Garden Playanatural Hotel & Spa on Jul 13, 2023
Dear Susana,On behalf of the Hotel Management, as well as the entire team, we thank you very much for your confidence in our establishment. We would like to thank you for taking the time to post your kind comment about your recent stay at our hotel.It is great to know that the food we offer at our buffet has exceeded your expectations. Our kitchen staff works very hard to offer a range of tasty local and international dishes for everyone to enjoy.It is a pleasure to hear those words about our team, they motivate us to keep improving every day .We regret that the housekeeping service was not up to your expectations, rest assured that this is not in line with our standards of hygiene for which we would like to apologize.We look forward to welcoming you again soon.Sincerely, Manuel Valencia and the whole team of Garden Playanatural Hotel & Spa.

10/10 Excellent

Lies

Stayed 1 night in May 2023
Response from Garden Playanatural Hotel & Spa on Jul 13, 2023
Estimado Lies,Gracias por haber elegido nuestro hotel para sus recientes vacaciones y por tomarse el tiempo de compartir su opinión sobre su estancia con nosotrosEsperamos volver a darle la bienvenida en un futuro no muy lejano.Atentamente, Manuel Valencia y todo el equipo de Garden Playanatural Hotel & Spa.

10/10 Excellent

Lies

Stayed 1 night in May 2023
Response from Garden Playanatural Hotel & Spa on Jul 13, 2023
Estimado Lies,Gracias por haber elegido nuestro hotel para sus recientes vacaciones y por tomarse el tiempo de compartir su opinión sobre su estancia con nosotrosEsperamos volver a darle la bienvenida en un futuro no muy lejano.Atentamente, Manuel Valencia y todo el equipo de Garden Playanatural Hotel & Spa.

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente.
Mim surpreendeu para o melhor , as condições e a vista panorâmica do hotel , o jardim tudo muito bem cuidado e lindo !!!
Stayed 2 nights in May 2023
Response from Garden Playanatural Hotel & Spa on Jul 13, 2023
Dear Jose,Thank you so much for sharing what a good time you had at our Garden Playanatural.Your positive review has confirmed that our attention to detail continues to ensure fantastic holiday experiences for all our guests and for that we are really grateful.Sending our very best regards from the whole team,Best wishes, Manuel Valencia and all the team at Garden Playanatural Hotel & Spa.

10/10 Excellent

Eva

Stayed 2 nights in May 2023
Response from Garden Playanatural Hotel & Spa on Jul 13, 2023
Estimada Eva,Le agradecemos que se haya tomado la molestia de escribir su opinión sobre la estancia. El hecho de que hayamos podido ofrecerle una buena experiencia vacacional es extremadamente gratificante para nosotros.De nuevo, ¡Muchas gracias! Deseamos volver a verle.Atentamente, Manuel Valencia y todo el equipo de Garden Playanatural Hotel & Spa.

10/10 Excellent

JOSE MANUEL

Stayed 1 night in May 2023
Response from Garden Playanatural Hotel & Spa on Jul 13, 2023
Estimado Jose Manuel,Gracias por elegir alojarse con nosotros en nuestro Garden Playanatural y por compartir tu experiencia con el resto de viajeros.Nuestro principal objetivo es garantizar que cada uno de nuestros huéspedes reciba el más alto nivel de atención mientras reside con nosotros. Pretendemos ofrecer la mejor experiencia vacacional posible. Esperamos volver a darle la bienvenida en un futuro próximo.Atentamente, Manuel Valencia y todo el equipo de Garden Playanatural Hotel & Spa.

8/10 Good

Isabel

Stayed 1 night in May 2023
Response from Garden Playanatural Hotel & Spa on Jul 13, 2023
Estimada Isabel,Es un placer saber que has tenido una buena experiencia con nosotros. Nos esforzamos para que nuestros huéspedes tengan una estancia placentera y es muy gratificante saber que lo hemos conseguido.Gracias por tomarte el tiempo de valorarnos.Estamos deseando volver a verle.Atentamente, Manuel Valencia y todo el equipo de Garden Playanatural Hotel & Spa.

10/10 Excellent

Yamelit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
El complejo es excelente, la comida genial, el servicio espectacular, las instalaciones un 10. Las habitaciones muy amplias cn balcón, mucho sitio para aparcar. Solo tiene de pega que está un poco lejos de la playa y apartado de todo, no hay tiendas, restaurantes, etc. Esta perfecto para desconectar de todo y tener una estancia de relax
Stayed 1 night in Apr 2023
Response from Garden Playanatural Hotel & Spa on Jul 13, 2023
Estimado huésped,Gracias por elegir alojarte con nosotros en nuestro Garden Playanatural y por compartir tu experiencia con el resto de viajeros.Nuestro principal objetivo es garantizar que cada uno de nuestros huéspedes reciba el más alto nivel de atención mientras reside con nosotros. Pretendemos ofrecer la mejor experiencia vacacional posible. Estamos encantados de leer que lo hemos conseguido y que has podido descansar y desconectar.Esperamos volver a darte la bienvenida en un futuro próximo.Atentamente, Manuel Valencia y todo el equipo de Garden Playanatural Hotel & Spa.

10/10 Excellent

Daniely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Cris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The only problem we encountered was during the check in. They said I should had called them informing I was coming with a pet, I told them it was not explained on the web page, they seemed annoyed with me bringing a pet, I had to show them the HOTELS.COM page were they say pets allowed* They also wanted too much information from me, I told them I have stayed in hotels throughout the world and all of this info wasn't necessary. After that the hotel is really clean, personnel very friendly, great location, excellent swimming pools and excellent buffet breaksfast! I would go back!
Stayed 2 nights in Oct 2020

6/10 Okay

Julie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great rooms and location, staff need training
Room was of an excellent standard with wonderful sea and river views, out side areas and the two pools are large, clean and plenty of sun loungers for all guests, Reception services were poor, lacking in customer care, had a taxi booked that was one and a half hours late to the airport,then headed to wrong airport, not drivers fault, he was misinformed by the reception staff , no towels in room for two days despite complaining to reception on first day and half way through check in, the receptionist stopped serving us to deal with another dissatisfied customer. Food in dining room was warm not hot at breakfast and lunch and staff desperately need customer care training. Plenty of food choices and it can easily be rectified with staff training. The only exception was Maria at the poolside bar, she was polite, friendly, customer focused and bi-lingual and a credit to the establishment.. Tips on area Walk to town of El Rompido, 15 mins, turn right at the bottom of the hill and carry on straight , great bars and restaurants, don`t use bank machine in square, charged 12 euro for a 250 euro withdrawal
Stayed 8 nights in Sep 2019

6/10 Okay

Jaime

Liked: Staff & service
Needs some renovations
The exterior of the hotel is good but the room had some damages. Bathroom with Broken stone, with bad smells, mini bar not working. For a 4 stars hotel in my opinion this is not acceptable. The breakfast was good and I had a meal in the poll and it was good. The playa natural is very cool, but is not property of the hotel. You need to walk 15min in order to access the beach, and take a ferry boat to go there.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Transport to other areas could be better but otherwise great
Stayed 5 nights in Jul 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Missing Fine-Dining Restaurant
The place is very luxury.Missing Fine-Dining Restaurant . They have only buffet style.
Stayed 1 night in Oct 2018

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Jefe de Recepción on Jul 13, 2018
Queremos agradecer la confianza depositada, así como sus valoraciones y opiniones, de las que tomamos atenta nota. Esperamos recibirles nuevamente y entretanto les enviamos un afectuoso saludo.

8/10 Good

Norbert

Liked: Staff & service, property conditions & facilities, room comfort
Location and food services were excellent. Area around the pool could use some improvement. Front desk staff were also very helpful and very friendly.
Stayed 3 nights in May 2018
Response from JEFE DE RECEPCION on May 23, 2018
Good afternoon, thank you very much for your score and comment about our hotel. We will be happy to welcome you back in the next few seasons. Best regards.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place off the beaten path.
The hotel was fabulous. You had to drive to get to a restaurant other than the hotel restaurant but we wanted to see the town anyway. The room was terrific with a beautiful view of the ocean. The swimming pool was great. This was our first time in an adult only hotel and we loved it. We would highly recommended this hotel. It is off the beaten path but worth the trip.
Response from Jefe de Recepción on May 15, 2018
Good morning, we are very glad that your stay at our hotel has been good. We will be happy to have you again in our hotel. Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018
Response from Jefe de Recepción on May 15, 2018
Good morning, thank you very much for valuing our hotel.

8/10 Good

pamela

Liked: Cleanliness, property conditions & facilities, room comfort
Treat
Lovely hotel but bit far from local bars and restaurants. Also wine was horrible think they was giving cheap wine to all inclusive but we was paying for it and was horrible
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, we'll located. Staff are lovely. Unfortunately we noticed some of the alcoholic drinks are watered down.
Stayed 7 nights in Jul 2017

8/10 Good

Paul pritchard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large rooms and great pools
Enjoyable stay in a large room Outside pools are great and the room was large and functional -no great frills with the hotel
Stayed 1 night in Jul 2017

6/10 Okay

octavio , london

Liked: Cleanliness, room comfort
nice area
all the rooms with sea/pool view are very noisy. they have shows in front of them every night till midnight and it feels like you are in the middle of the stage. we asked to be moved to a room furthest from the action and it was ok but we could still hear the music the only hotel that I have ever used that for a week stay did not change the bed linen nor towels not even once
Stayed 7 nights in May 2017

6/10 Okay

Nigel

Liked: Cleanliness, property conditions & facilities, room comfort
We were on bed and breakfast and the breakfast was very poor eg. most of the "hot food" was cold and the fruit juices were not nice. I would stay at the hotel again but would not take any food options. Disappointing that no coffee/tea/water was provided in the rooms.
Stayed 2 nights in Jun 2017

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, good pool area. Nice room.

4/10 Poor

Agnes, London

Liked: Cleanliness, room comfort
Disliked: Staff & service
For over 65's only!
Poor food and drinks, no all-inclusive menu anywhere until we asked! No music, poor entertainments (the best one was bingo!), no fun, no beach access. Spa and hot tube available on extra charge, useless! No packed lunch/picnic available if you going out early morning. Good for over 65 years old, who wants to burn the skin by the pool sipping mojito from a machine (no-alc). Staff all grumpy and looking like they are forced to work. Reception manager rather unhelpful and unaware of all problems. Felt like we are in spa for disabled and pensioners.

10/10 Excellent

Alexander, Wirral

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth a go!
Stayed here for 10 nights with my partner and we were both pleasantly surprised! We plan to return next year and have reccomended it to friends!

6/10 Okay

Verified traveller

Liked: Cleanliness
Could do better
Lovely hotel. Room a bit tired. Rubbish tv. Restaurant service and food poor. Lovely location and grounds. Friendly helpful staff.

10/10 Excellent

Trevor, Manningtree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a a natural environment
Wonderful holiday. The room was spacious, well maintained and clean. The hotel, grounds and pool are lovely. The staff are friendly and helpful. The surrounding area is a natural environment, free of high rise and shopping malls. Interesting wild life and nice walks in the woods and on the beaches. They allow pets and have special rooms. The food is plentiful, well presented and prepared and varied. It is Spanish cuisine in the main which we enjoyed. Overall a fabulous stay, we were sad to leave.

8/10 Good

Rocio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

MARTA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerca de la playa a la que se puede acceder andando. El pueblo el Rompido a muy pocos km. (5 min en coche). Cerca también de el Portil. Buenas instalaciones de zonas comunes. Buen desayuno buffet. Buen servicio de animación nocturno y actividades diurnas. Recomendable. Habitaciones con poquísimo aislamiento acústico. Se oyen las conversaciones de los vecinos. La nuestra, precisaba algo de mantenimiento. Salvo eso, todo correcto.
Stayed 7 nights in Sep 2023
Response from Garden Playanatural Hotel & Spa on Sep 11, 2023
Estimada Marta,En primer lugar, muchas gracias por habernos escogido para tu estancia en Huelva.Nos alegra mucho saber que tanto la ubicación, como nuestras instalaciones han sido de tu agrado.Por otro lado, es un placer saber que nuestro personal ha cumplido tus expectativas respecto a las actividades y la comida, pasaremos sus comentarios a nuestros compañeros.En cuanto a su habitación, lamentamos mucho saber que no ha tenido un descanso satisfactorio. Tendremos en cuanta sus comentarios para próximas reformas.Esperamos darle la bienvenida próximamente, hasta entonces, reciba nuestros mejores saludos.Atentamente, Manuel Valencia y todo el equipo de Garden Playanatural Hotel & Spa

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from Garden Playanatural Hotel & Spa on Sep 2, 2023
Estimada huésped,Es un placer tener la oportunidad de haberte tenido en el Garden Playanatural. Queremos agradecerte que compartas tu experiencia con los demás usuarios así como con todo el equipoEsperamos volver a contar contigo en tu próxima estancia.Atentamente, Manuel Valencia y todo el equipo de Garden Playanatural Hotel & Spa.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bon séjour dans l'hôtel
un séjour incroyable dans cet hôtel, nous avons séjourné dans la chambre avec la baignoire à jets je vous la conseille. Le personnel est très gentil surtout la cuisinière de bar piscine qui parle français. Un petit bémol sur les portes des chambres qui doivent être claqué pour être fermé et le manque d'isolation qui fait que dans la chambre nous entendons tout.
Stayed 2 nights in Aug 2023
Response from L'équipe du Garden Playanatural on Aug 24, 2023
Chère cliente, cher client,Tout en premier lieu, nous vous remercions de nous avoir choisis pour votre séjour à Huelva.Vos impressions sont très importantes pour notre équipe. Nous communiquerons vos commentaires à notre collègue Gaelle, du bar de la piscine.Nous en tiendrons compte à l'avenir.Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,

8/10 Good

Sónia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Garden Playanatural Hotel & Spa on Aug 19, 2023
Estimada Sonia,Muchas gracias por su valoración. La opinión de nuestros huéspedes es muy importante para nosotros.Un saludo,

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel espectacular.
Un hotel fantástico, las instalaciones, el servicio, el personal muy atento, simpático y muy profesional.
Stayed 3 nights in Jul 2023
Response from Garden Playanatural Hotel & Spa on Jul 21, 2023
Estimado Alejandro,Es un placer leer tu comentario tras tu reciente estancia con nosotros.Nuestro principal objetivo es garantizar que cada uno de nuestros huéspedes reciba el más alto nivel de atención mientras reside con nosotros. Pretendemos ofrecer la mejor experiencia vacacional posible. Estamos encantados de leer que lo hemos conseguido y que tu opinión general sobre tus vacaciones es positiva.Esperamos volver a darte la bienvenida en un futuro no muy lejano.Atentamente, Manuel Valencia y todo el equipo de Garden Playanatural Hotel & Spa.

8/10 Good

Antonio Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carregar baterias
Experiência agradável para um merecido descanso. A única nota menos positiva tem a ver com a qualidade das refeições!!
Stayed 3 nights in Jul 2023
Response from Garden Playanatural Hotel & Spa on Jul 14, 2023
Dear Antonio,Thank you for staying with us and for sharing your review.We are pleased to know that you enjoyed your experience and that you appreciated the excellent location of the hotel and the warm service provided by our team. The complete satisfaction of our visitors is our only goal and it is always a pleasure to know that the efforts of our staff have a successful outcome.We are disappointed to read that our food wasn't always what you wanted. We are truly pleased that your stay was so satisfactory, and we hope to be able to welcome you back soon.Best wishes, Manuel Valencia and all the team at Garden Playanatural Hotel & Spa

10/10 Excellent

Björn

Stayed 2 nights in May 2023
Response from Garden Playanatural Hotel & Spa on Jul 13, 2023
Dear Björn ,Thank you for sharing your impressions about your stay with us. It has been a pleasure to have had the opportunity to have had you at Garden Playanatural.We hope to welcome you back in the near future.Sincerely, Manuel Valencia and the whole team of Garden Playanatural Hotel & Spa.

10/10 Excellent

Maria Jose

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Buenas instalaciones, personal muy atento y bufet con bastante variedad
Stayed 2 nights in May 2023
Response from Garden Playanatural Hotel & Spa on May 19, 2023
Estimada María Jose,Apreciamos sinceramente las cálidas palabras sobre nuestras instalaciones. Todo ello hace que nuestro complejo sea el lugar ideal para relajarse y disfrutar plenamente de unas vacaciones inolvidables.Es estupendo saber que la comida que ofrecemos en nuestro buffet ha superado sus expectativas. Nuestro personal de cocina trabaja muy duro para ofrecer una gama de sabrosos platos para que todo el mundo los disfrute.Sus amables comentarios son muy apreciados, por favor, tenga la seguridad de que hemos compartido sus palabras con el equipo que le hizo sentir tan bienvenida. Atentamente, Manuel Valencia y todo el equipo de Garden Playanatural Hotel & Spa.

8/10 Good

Maria

Stayed 2 nights in May 2023
Response from Garden Playanatural Hotel & Spa on Jul 13, 2023
Estimada Maria,Te agradecemos que hayas dedicado tu tiempo a compartir tu experiencia con nosotros y el resto de usuarios.Estamos encantados de que hayas tenido una buena estancia con nosotros.Esperamos volver a verte pronto.Atentamente, Manuel Valencia y todo el equipo de Garden Playanatural Hotel & Spa

8/10 Good

Jose Antonio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Especialmente me gusto la comida en restaurante y sobre todo la atención mostrada y resolución de algunos inconvenientes de la relaciones pública del hotel ,llamada Paula la verdad ha sido muy resolutiva y muy amable un 10 para ella
Stayed 3 nights in Sep 2022
Response from Manuel Valencia on Sep 18, 2022
Estimado Jose,Nos alegra saber que su estancia ha sido excelente. Muchas gracias por su amable comentario sobre nuestros servicios.Es estupendo leer que disfrutó de nuestra comida y que sintió que había muchas opciones. Nos enorgullecemos de ofrecer una fantástica variedad de cocinas de todo el mundo, y estamos muy contentos de que nuestra comida estuviera a la altura de sus expectativas.Definitivamente, haremos llegar sus elogios a nuestros dedicados compañeros, ya que tenemos un equipo extraordinario aquí y apreciamos que lo señale en su reseña. Gracias por su especial mención de Paula.Nos gustaría agradecerle este comentario tan útil y esperamos volver a darle la bienvenida a nuestro hotel en el futuro.Atentamente, Manuel Valencia y todo el equipo de Garden Playanatural Hotel & Spa.

4/10 Poor

JOSEBA

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Las cenas estuvieron buenas
Stayed 4 nights in Aug 2022
Response from Manuel Valencia on Aug 31, 2022
Estimado Joseba,Gracias por su comentario y el tiempo que le ha dedicado al mismo.Nos alegra leer que ha disfrutado de nuestras deliciosas cenas. Nuestro personal de cocina trabaja muy duro para ofrecer una gama de sabrosos platos locales e internacionales para que todo el mundo los disfrute.Esperamos tener el placer de volver a darle la bienvenida al hotel en un futuro próximo.Atentamente, Manuel Valencia y todo el equipo de Garden Playanatural Hotel & Spa.

8/10 Good

Alfonso

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Marika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay!
Perfect little vacation, nothing to complain about! The hotel was clean and the room was just as in the pictures. Service was good, some of the staff spoke good english some not so much. The pool area was nice and there were plenty of sunbeds to choose from. Our package included breakfast and dinner, and the food was actually really tasty ( beeing a buffet). The drinks werr not included, but they were not that expensive.
Stayed 2 nights in Jun 2022
Response from Manuel Valencia on Jun 17, 2022
Dear Marika, Thank you for choosing to spend your holidays abroad at our Garden Playanatural. We are so happy to hear you enjoyed your stay with us. We are pleased you enjoyed our spacious, clean hotel rooms. Hygiene is very important to us because we want our guests to have the most relaxing holidays. Thank you for your wonderful words about our caring staff. It means a lot to us to read comments like yours. We will definitely share your feedback with our team! We hope you were able to take a swim in our nice, clean pool as well as relax on some of our many sunbeds. Our maintenance team work hard to make sure the pool is in great working condition. It is great to know that the food we offer in our buffet has exceeded your expectations. Our kitchen staff work really hard to offer a range of tasty local and international dishes for everyone to enjoy. Please come back soon! Best wishes, Manuel Valencia and all the team at Garden Playanatural Hotel & Spa.

8/10 Good

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2022