Terrasse au soleil

Thanh Lich Royal Boutique Hotel – Avis

4 out of 5
Thanh Lich Royal Boutique Hotel
33 Hai Ba Trung Street, Hue, Thua Thien-Hue

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 83 avis sur 160." "
Note de 8 – Bien, d’après 51 avis sur 160." "
Note de 6 – Acceptable, d’après 20 avis sur 160." "
Note de 4 – Médiocre, d’après 4 avis sur 160." "
Note de 2 – Terrible, d’après 2 avis sur 160." "

9,2/10

Propreté

9,2/10

Service et personnel

9,2/10

Commodités

8,6/10

État et installations de l’hébergement

9,0/10

Écoresponsabilité

Avis

6/10 – Acceptable

Lionel

Points forts : Propreté
Points faibles : Service et personnel
nice looking hotel however the breakfast despite it looks impressive is very low quality, coffee is definitively very bad, same as the juices and pastries the swimming pool was too cold to be used and the sauna is only on request!!! so cold also do not expect any good service as well, the staff is more busy to sell you something to get a commission than helping you, better to arrange everything by yourself including changing money if you do not want to get screwed! on top of all the hotel is full of groups very noisy and respect less better to find another location for your stay which should not be difficult
Séjour de 4 nuits en décembre 2023
Phùng Khánh Yên Chi a répondu le 14 janv. 2024
We appreciate your feedback on the hotel's appearance. We apologize for the shortcomings in the breakfast quality, coffee, and services. It's disappointing to hear about the swimming pool temperature and the sauna being available only on request. We'll address these issues to improve the overall experience. We regret any inconvenience caused by the staff's focus on sales, and we'll work to enhance customer service. Your input is valuable, and we'll strive to provide a better stay in the future. Thank you for sharing your concerns.

10/10 – Excellent

yann

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour a hué
Grande chambre confortable et personnel très attentionné. Le quartier est très agréable avec de nombreux restaurants autour et une rue qui devient piétonne le week end avec beaucoup d’animation.
Séjour de 3 nuits en août 2023
Yen Chi (Ms.) / Ecommerce Executive a répondu le 8 sept. 2023
Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us

10/10 – Excellent

sylvain

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en août 2019
Yen Chi (Ms.) a répondu le 23 août 2019
Thank you for your stay at Thanh Lich Royal Boutique Hotel and taking time to tell us your impression during your visit. We truly appreciate your precious time sharing your feelings about your stay with us how you enjoyed the room, the service and location. Once again, thank you very much for your comments and we all look forward to having chance of welcoming you back in the future.

8/10 – Bien

patricia

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en avril 2019
Yen Chi (Ms) a répondu le 3 mai 2019
Thank you for your stay at Thanh Lich Royal Boutique Hotel and taking time to tell us your impression during your visit. We truly appreciate your precious time sharing your feelings about your stay with us how you enjoyed the room, the service and location. Once again, thank you very much for your comments and we all look forward to having chance of welcoming you back in the future.

6/10 – Acceptable

VINCENT

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en avril 2019
Yen Chi (Ms.) a répondu le 13 avr. 2019
Thank you for your staying. We absolutely love your stay!

10/10 – Excellent

Thierry

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2019
Yen Chi (Ms.) a répondu le 12 févr. 2019
Thank you for your stay at Thanh Lich Hue Hotel and taking time to tell us your impression during your visit. We truly appreciate your precious time sharing your feelings about your stay with us how you enjoyed the room, the service and location. Once again, thank you very much for your comments and we all look forward to having chance of welcoming you back in the future.

4/10 – Médiocre

GREGOIRE

Points forts : Service et personnel
Points faibles : Propreté
Passez votre chemin !
Je ne recommande pas cet hôtel pour les raisons suivantes : Cafard : nous avons eu la désagréable surprise de découvrir un cafard mort sous l’un de nos oreillers. Eau chaude : nous avons eu que rarement de l’eau chaude même après le passage du technicien de l’hôtel. Bruit : attendez vous à être réveillé à partir de 5:30 du matin par les clients de l’hôtel qui ont sans doute cru que le couloir était un marché ou pire le personnel de ménage qui n’hésite pas à crier dès l’aube devant votre porte sans interruption. Aucune isolation phonique. Location de scooter : nous avons loué auprès de l’hôtel un scooter, en mauvais état, mais cela ne les a pas empêché de nous le proposer au prix fort. Finalement nous sommes tombés en panne à l’extérieur de la ville ce qui a engendré des frais supplémentaires, du stress et une perte de temps. Une compensation pour tout ça ? Un remboursement d’une partie de la location du scooter et deux bouteilles d’eau... En résumé, c’était de loin la pire expérience lors de notre séjour vietnamien. Passez votre chemin !
Séjour de 2 nuits en février 2019
Yen Chi (Ms.) a répondu le 18 févr. 2019
Nous vous remercions d'avoir pris le temps de partager votre expérience du Thanh Lich Hue Hotel Nous nous efforçons toujours de fournir le meilleur service à nos clients, comme à nous-mêmes. À cette occasion, je vous prie de m'excuser pour votre expérience négative. Nous espérons avoir l'opportunité de vous accueillir de nouveau afin de vous délivrer une qualité de service irréprochable

10/10 – Excellent

Patrick

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Notre passage à Hué.
Personnel accueillant, sympathique et apportant une réponse à chacune de nos demande. Chambre spacieuse, propre idem pour la salle de bain. Buffet petit déjeuner copieux, produits frais et de bonne qualité.
Séjour de 3 nuits en janvier 2019
Yen Chi (Ms.) a répondu le 25 janv. 2019
Quel plaisir de lire votre critique si élogieuse de notre hotel. Effectivement, nous avons passé considérablement de temps et de plaisir à former une équipe très impliquée et dévouée à nos invités. De toute évidence, ce fut mission réussie dans votre cas. Je tacherai sans faute de laisser savoir à toute l’équipe vos compliments, c’est toujours très apprécié. Au plaisir de vous accueillir à nouveau à Thanh Lich Royal Boutique Hotel

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
idéalement situé entre la gare et le centre historique. Chambre propre, spacieuse, calme, parfaitement équipée avec douche et baignoire séparées.... Petit-déjeuner varié et copieux.
Séjour de 1 nuit en novembre 2018
Yen Chi (Ms.) a répondu le 5 déc. 2018
Nous tenons à vous remercier d’avoir partagé votre récente expérience au Thanh Lich Hue Hotel Nous sommes ravis de vous avoir accueilli dans notre établissement pour une telle occasion et heureux de voir que vous y avez passé un excellent moment grâce notamment à notre emplacement ainsi qu’à la qualité de notre service. Nous avons hâte de vous accueillir de nouveau très prochainement pour une nouvelle expérience avec autant de magie!

10/10 – Excellent

dave

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Il nous on surclassé dans une suite et elle était formidable donc un peu dur de vraiment évalué mais notre séjour a été très apprécié le personnel parlais anglais et français et très serviable
Séjour de 1 nuit en janvier 2018
Yen Chi (Ms.) a répondu le 14 sept. 2018
Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai de partager cela avec nos équipes. Nous espérons vous accueillir à nouveau très bientôt, et vous souhaitons d'excellents voyages à venir.

10/10 – Excellent

Thierry

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2017
Nhat Khanh a répondu le 8 nov. 2017
Dear Our Valued Guest, Thank you very much for staying with us and for taking the time and effort to share your review about Thanh Lich hotel on Hotels.com. We are very delighted to note that you enjoyed your stay with us. Meeting the expectations of our Guests will always be our uppermost priority, and your feedback has certainly been most helpful in ensuring our future improvements. Besides, we are always willing to try to create a memorable occasion for our customers, so it is very rewarding to hear that our efforts have paid off. Your kind words will certainly motivate and encourage our team as we continue on our quest for service excellence. It has been a great pleasure serving you and we really look forward to your much valued patronage again in the very near future. Best regards Nhat Khanh (Mr.) Sales Manager

8/10 – Bien

petit, Brignais

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hotel de passage plutôt que de long séjour
Très bon acceuil .thuong qui parle français est formidable et se met en quatre pour vous satisfaire .le seul bémol est le bruit dans les couloirs tôt le matin .a réserver si vous êtes des lève tôt .autrement très bien situé pour les visites et sortir le soir
Nhat Khanh/ Sales Manager a répondu le 17 janv. 2018
On behalf of the entire team here at our place, I would like to thank you for sharing your feedback with us and the Hotels.com. Your informative comments can be useful for our future guests and I would like to thank you for sharing your experiences with them. Our hotel is indeed located in the city center of Hue, close to various attractions and transportation hubs. We have the pleasure welcoming guests who visit Hue city as a tourist or are here for business- everyone likes our central location in town. Please be certain that I will share your other positive comments about our friendly staff and the comfortable rooms with our team to show everyone your 100% satisfaction. Please do not hesitate contacting me directly by email if you require any further information or assistance from me. We all look forward welcoming you here again if you ever visit Hue City in the future. Once again, thank you very much for your review and we wish you safe upcoming travels.

8/10 – Bien

BRIGITTE, Montpellier

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
devouement et efficacite
Le personnel de la réception est vraiment au top notamment la jeune Huong qui parle un français parfait. Elle est exceptionnellement dévouée et nous a beaucoup aider Elle est très courageuse et efficace. Nous la remercions encore
Nhat Khanh/ Sales Manager a répondu le 17 janv. 2018
Bonjour, Nous vous remercions d'avoir pris le temps de partager votre expérience auprès de la communauté Hotels.com. Notre tâche est accomplie avec succès, quel bonheur !! Nous sommes heureux de lire que votre séjour a été pleinement satisfaisant! Nous vous remercions d'avoir partagé votre expérience et votre ressentie sur notre hôtel. Nous le partagerons qu'à l'ensemble de notre équipe qui travaille dure pour vous offrir ce service de qualité. Au plaisir de vous accueillir très prochainement. Bien cordialement,

10/10 – Excellent

Carl

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

6/10 – Acceptable

Jacques, Trebeurden

Points forts : Propreté, service et personnel et confort de la chambre.
Bon hôtel, mais un peu excentré !
Beaucoup de bons points pour cet hôtel : confort, propreté, breakfast, service efficace et souriant (on parle même français à l'accueil). Avec même une bien sympathique piscine ! Par contre un peu excentré : donc loin de la vie, mais aussi loin du bruit ;-)

8/10 – Bien

Pascale, Marseille

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Chambres et personnel parfaits
Très bon hôtel, peut-être un peu loin du centre et des restaurants... Très bon accueil par 1 personnel charmant et serviable: nous avons pu prendre nos chambres à 11h du matin après 1 nuit en train, changer de l'argent et acheter des billets de bus. Chambres très spacieuses et au calme, salle de bains malheureusement équipée de baignoire, dommage! La piscine est très agréable en fin de journée, tout comme la terrasse. Par contre le petit-déjeuner est très décevant: il se veut très prétentieux, avec décor et faste vraiment déplacés, mais rien n'est bon ni même "mangeable" à part les oeufs au plat et les fruits, comme partout... Jus de fruits infecte! A revoir, en simplicité et en qualité!

8/10 – Bien

ALAIN

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bon hôtel
Bien placé par rapport à la Citadelle mais à 20min du quartier animé avec bars et restaurants avec une chambre spacieuse. Bon petit déjeuner sous forme de buffet. Piscine petite mais agréable en fin de journée.

8/10 – Bien

Alexandre

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nhat Khanh a répondu le 12 déc. 2015
Thank you for your posting on hotels.com. Once again, we are looking forward to welcoming you back to the warmth and hospitality of Thanh Lich Hotel in the near future.

6/10 – Acceptable

Marlene

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
Points faibles : État et installations de l’hébergement
Essen war ok, Personal sehr freundlich, im Bad zum Schlafzimmer keine Wand sondern nur Rollos
Séjour de 2 nuits en mars 2024
Yen Chi (Ms.) / Ecommerce Executive a répondu le 13 mars 2024
Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our food satisfactory and that our staff provided friendly service throughout your stay. We strive to ensure that all aspects of our guests' experiences meet their expectations. Regarding the bathroom layout, we apologize for any inconvenience it may have caused. Your feedback is valuable to us, and we will certainly take it into consideration for future improvements. We sincerely appreciate your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay in the future

10/10 – Excellent

Tam

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice places to stay clean staff service it was nice and all way smiles food was good
Séjour de 3 nuits en mars 2024
Yen Chi (Ms.) / Ecommerce Executive a répondu le 13 mars 2024
Thank you very much for your kind review and for choosing to stay at Thanh Lịch Royal Boutique. We are thrilled to hear that you had a pleasant experience with us and that you enjoyed our clean facilities, friendly staff, and delicious food. It's always our goal to provide a comfortable and enjoyable stay for our guests, and we're delighted that we succeeded during your visit. We hope to have the pleasure of welcoming you back for another great stay in the future

10/10 – Excellent

Eiji, Palisades Park

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff are kind and courteous!
Séjour de 1 nuit en mars 2024
Yen Chi (Ms.) / Ecommerce Executive a répondu le 13 mars 2024
Thank you for your wonderful feedback and for choosing to stay at Thanh Lịch Royal Boutique. We truly appreciate your kind words about our staff's kindness and courtesy. It's always our aim to provide exceptional service, and we're delighted that our team's efforts have made a positive impression on you. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future

10/10 – Excellent

Ragnar

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wish they had told me that the "night walking street" is right outside on the weekends. Lucky i got to see it, but i almost missed it
Séjour de 2 nuits en février 2024
Yen Chi (Ms.) / Ecommerce Executive a répondu le 24 févr. 2024
Thank you for your valuable feedback! We truly appreciate you choosing Thanh Lich Royal Boutique Hotel for your stay in Huế.We apologize for any inconvenience regarding the information about the "night walking street" outside the hotel on weekends. We always strive to provide our guests with the best possible experience, and your feedback helps us improve.We're glad to hear that you were able to experience the "night walking street" despite the oversight. Your satisfaction is important to us, and we will take your feedback into consideration to ensure that future guests are better informed about nearby attractions.Once again, we appreciate your feedback and your decision to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.

10/10 – Excellent

Jyothi

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We stayed for 2 nights with 2 young children and this was great! Convenient location, family friendly connecting rooms & very good service
Séjour de 2 nuits en février 2024
Yen Chi (Ms.) / Ecommerce Executive a répondu le 15 févr. 2024
Thank you for choosing to stay at Thanh Lich Royal Boutique Hotel and for taking the time to leave us your feedback. We are delighted to hear that you had a great stay with your family and that you found our location convenient, our connecting rooms family-friendly, and our service very good. It was our pleasure to host you and your children, and we hope to welcome you back again in the future for another enjoyable stay.

10/10 – Excellent

Ly

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lovely hotel and excellent service
Séjour de 1 nuit en janvier 2024
Yen Chi (Ms.) / Ecommerce Executive a répondu le 26 janv. 2024
Thank you for your kind words! We are delighted to hear that you found our hotel lovely and experienced excellent service during your stay. Your satisfaction is our priority, and we appreciate your feedback.If there is anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We look forward to the opportunity of welcoming you back for another enjoyable experience in the future.

10/10 – Excellent

Ramon

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Hā was wonderful serving us at the Sky Bar. The reception and manager were very helpful in providing information on our night train to Hanoiand a driver to help orient us at the train station. I'm an American War veteran and the Vietnamese people captured my heart. Even under extreme conditions they are sensitive and caring. It's why I say: Vietnam mai mai!
Séjour de 2 nuits en janvier 2024
Yen Chi (Ms.) / Ecommerce Executive a répondu le 26 janv. 2024
We sincerely appreciate your heartfelt review! It warms our hearts to learn that Hà at the Sky Bar, as well as our reception and manager, provided you with wonderful service and assistance during your stay. We are honored to have had the opportunity to contribute to your positive experience.Your words about being an American War veteran and the deep connection you feel with the Vietnamese people are truly touching. We are grateful for your kind sentiments, and we are glad that even under extreme conditions, you found the people here to be sensitive and caring.Thank you for choosing to stay with us and for sharing your meaningful experience. We salute your service, and we look forward to the chance to welcome you back in the future.

10/10 – Excellent

Kit

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en janvier 2024
Yen Chi (Ms.) / Ecommerce Executive a répondu le 26 janv. 2024
Thank you for choosing Thanh Lich Royal Boutique Hotel for your stay. We appreciate your trust in us, and we hope you had a pleasant experience during your time with us. If there is anything specific you enjoyed or if you have any feedback to share, please feel free to let us know.We look forward to the opportunity of welcoming you back in the future. Thank you for being our valued guest.

10/10 – Excellent

Tony

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
We were only here for 1 night but wished we had stayed a few more. Great location, friendly professional staff. The breakfast was great with lots to choose from
Séjour de 1 nuit en janvier 2024
Phung Khanh Yen Chi a répondu le 26 janv. 2024
Thank you for your positive feedback! We're delighted to hear that you enjoyed your brief stay with us and that you found our location great with friendly and professional staff. It's wonderful that you also enjoyed our breakfast offerings.Should your travels bring you back to the area, we would be thrilled to welcome you for a longer stay. Thank you for choosing our hotel, and we look forward to the opportunity of hosting you again.

10/10 – Excellent

Kit

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 5 nuits en janvier 2024
Yen Chi (Ms.) / Ecommerce Executive a répondu le 26 janv. 2024
Thank you for choosing Thanh Lich Royal Boutique Hotel for your stay. We appreciate your trust in us, and we hope you had a pleasant experience during your time with us. If there is anything specific you enjoyed or if you have any feedback to share, please feel free to let us know.We look forward to the opportunity of welcoming you back in the future. Thank you for being our valued guest.

10/10 – Excellent

Ly

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
All the staffs there were nice and helpful. The property was very clean. The breakfast buffet was awesome. We’ll definitely stay there again next time we visit Hue
Séjour de 1 nuit en janvier 2024
Phùng Khánh Yên Chi a répondu le 14 janv. 2024
We're thrilled to hear that you had a positive experience at the hotel! It's great that the staff were nice and helpful, the property was clean, and you enjoyed the awesome breakfast buffet. We look forward to welcoming you back on your next visit to Hue. Thank you for choosing our hotel!

10/10 – Excellent

Weihong

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good little hotel.
We are happy with Thanh Lich Royal Boutique Hotel. The street it is on becomes pedestrianised on Sat and Sun till 10pm. Its location is 15 minute walk to the Citadel. We enjoyed our stay. Buffet breakfast catered for most preferences.
Séjour de 3 nuits en janvier 2024
Phùng Khánh Yên Chi a répondu le 14 janv. 2024
We're delighted to hear that you enjoyed your stay at Thanh Lich Royal Boutique Hotel. The pedestrianized street on weekends and its convenient location to the Citadel added to your positive experience. It's great that the buffet breakfast catered to various preferences. Thank you for sharing your feedback, and we hope to welcome you back for another enjoyable stay!

2/10 – Terrible

Tu that

Voyage en famille
Points faibles : Commodités, état et installations de l’hébergement
Smelly
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Peter

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Perfect Place to Stay in Hue
We had a wonderful time staying at the Thanh Lich Royal Boutique Hotel in Hue. It was walking distance of lots of restaurants and we liked that the street in front of the hotel closed down to a walking street on weekends. The breakfast was delicious and all of the hotel staff was attentive and very helpful. We would highly recommend staying here again!
Séjour de 3 nuits en janvier 2024
Phùng Khánh Yên Chi a répondu le 14 janv. 2024
We're delighted to hear you had a wonderful time at Thanh Lich Royal Boutique Hotel in Hue. The convenient location, walking distance to restaurants, and the charming weekend walking street added to your experience. It's great to know you enjoyed the delicious breakfast and found the hotel staff attentive and helpful. Thank you for recommending Thanh Lich, and we look forward to hosting you again for another enjoyable stay!

10/10 – Excellent

Natalie

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The service at Thanh Lich was amazing - we arrived hot, hungry and exhausted from our trip from the US. The staff opened the kitchen for us and provided us with a full meal even though meal time had passed. Everyone was incredibly gracious and personable and took care of all of our needs, especially Hoai, Tuyen and Huong. My family and I absolutely recommend staying at Thanh Lich - it was a wonderful experience.
Séjour de 2 nuits en octobre 2023
Phùng Khánh Yên Chi a répondu le 14 janv. 2024
We are thrilled to hear about your amazing experience at Thanh Lich! It's wonderful that the staff went above and beyond to accommodate your needs, especially Hoai, Tuyen, and Huong. Your recommendation is greatly appreciated, and we look forward to welcoming you and your family back for another wonderful stay in the future. Thank you for choosing Thanh Lich Hotel!

10/10 – Excellent

Jian

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
great service and very helpful staff. The room is clean and nice.. the food is great too
Séjour de 1 nuit en janvier 2024
Phùng Khánh Yên Chi a répondu le 14 janv. 2024
We're delighted to hear you had a positive experience with great service, helpful staff, clean and nice rooms, and excellent food. Your feedback is appreciated, and we look forward to providing you with more enjoyable stays in the future.

10/10 – Excellent

Alex

Voyage en famille avec de jeunes enfants
Points forts : Commodités
Séjour de 2 nuits en décembre 2023
Phùng Khánh Yên Chi a répondu le 14 janv. 2024
Thank you to all our valued guests for choosing to stay at Thanh Lich Royal Boutique Hotel. We appreciate your patronage and hope you enjoyed your time with us. We look forward to welcoming you again in the future.

8/10 – Bien

Avner

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Overall a great place, really beautiful, good location, good staff. But a few things that were annoying. Very hard to figure out the water temperature in the bathtub, either burning or freezing. And it wasn't just us. They had to send up 3 different people to finally figure out how to operate it and show us. Also there was a karaoke event that went until 930 at night, which was extremely noisy and hard for our baby to fall asleep. Breakfast was fine. We had read in other reviews that it was excellent, but we found it to be very mediocre. Staff was nice and helpful!
Séjour de 2 nuits en décembre 2023
Phùng Khánh Yên Chi a répondu le 14 janv. 2024
We appreciate your positive feedback on the overall experience, including the beautiful setting, good location, and helpful staff. We apologize for the inconvenience with the water temperature and the disturbance caused by the karaoke event. Your feedback is valuable, and we'll work to improve these aspects. We're glad the staff was nice and helpful, and we'll strive to enhance the breakfast quality based on your input. Thank you for sharing your thoughts.

6/10 – Acceptable

Poppy

Séjour de 3 nuits en décembre 2023
Phùng Khánh Yên Chi a répondu le 14 janv. 2024
Thank you to all our valued guests for choosing to stay at Thanh Lich Royal Boutique Hotel. We appreciate your patronage and hope you enjoyed your time with us. We look forward to welcoming you again in the future.

6/10 – Acceptable

Rebecca

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel was excellent, in particular the buffet breakfast and pool, however our room was located near the stairwell and over the foyer so we could hear people walking up the stairs at all hours and then was woken early in the morning to the music in the lobby.
Séjour de 2 nuits en décembre 2023

10/10 – Excellent

Luu

Yen Chi (Ms.) / Ecommerce Executive a répondu le 15 févr. 2024
Thank you for choosing to stay at Thanh Lich Royal Boutique Hotel. We appreciate your feedback and are glad to hear that you had a pleasant experience during your stay with us. We hope to have the opportunity to welcome you back in the future.

10/10 – Excellent

Davide

Séjour de 1 nuit en novembre 2023
Nhat Khanh/ Director of Sales a répondu le 18 déc. 2023
thank you for your positive review. See you next time.

10/10 – Excellent

Therese

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
I loved it! Clean room, large bed, bathroom was fresh, breakfast was great, staff were really sweet. We only stayed two nights but I would have loved to stay longer.
Séjour de 2 nuits en novembre 2023
Yen Chi (Ms.) / Ecommerce Executive a répondu le 17 nov. 2023
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our staffs. We hope to have the opportunity to welcome you back very soon. With our kindest regards from beautiful Thanh Lich Royal Boutique.Kind regards,Yen Chi (Ms.) / Ecommerce ExecutiveFor Nhat Khanh (Mr.) / Director of Sales & Marketing

10/10 – Excellent

Aletha

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Fabulous location and staff were just so wonderful and accommodating! This hotel was incredibly comfortable, breakfast was delicious, with many choices! This hotel is absolutely amazing!
Yen Chi (Ms.) / Ecommerce Executive a répondu le 17 nov. 2023
Dear Valued Guest,Thank you for your evaluation and your kind comments. We are glad that our colleagues were able to exceed your expectations and you enjoyed your stay with usWe are looking forward to welcoming you again.Kind regards,Yen Chi (Ms.) / Ecommerce ExecutiveFor Nhat Khanh (Mr.) / Director of Sales & Marketing

8/10 – Bien

Jane

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en novembre 2023
Yen Chi (Ms.) / Ecommerce Executive a répondu le 6 nov. 2023
Thank you for taking the time to write this wonderful review

2/10 – Terrible

Steve

Points faibles : Confort de la chambre
Séjour de 1 nuit en septembre 2023
Yen Chi (Ms.) / Ecommerce Executive a répondu le 11 nov. 2023
Thank you for choosing to stay at Thanh Lich Royal Boutique

10/10 – Excellent

eugene

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It’s a great hotel. Staff is friendly and helpful. Easy walk to everything. Only one issue I wished the pool was outside.
Séjour de 2 nuits en septembre 2023
Yen Chi (Ms.) / Ecommerce Executive a répondu le 23 sept. 2023
Dear Valued Guest,Thank you for your evaluation and your kind comments. We are glad that our colleagues were able to exceed your expectations and you enjoyed your stay with usWe are looking forward to welcoming you again.

10/10 – Excellent

SHINDO

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en septembre 2023
Yen Chi (Ms.) / Ecommerce Executive a répondu le 8 sept. 2023
Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us

6/10 – Acceptable

Michele

Voyage de couple
Points forts : Service et personnel, commodités
Albergo nella media, stanze spaziose, ottimo servizio lavanderia, colazione prevalentemente asiatica (scarsa selezione di alimenti dolci). Average hotel, large rooms, excellent laundry service, mainly Asian breakfast (poor selection of sweet foods).
Yen Chi (Ms.) / Ecommerce Executive a répondu le 2 sept. 2023
We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Thanh Lich Royal Boutique.We look forward to welcoming you back to Thanh Lich Royal Boutique soon and creating more memorable experiences with you.

10/10 – Excellent

Anne, Gladstone Central

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
My suite at the Than Lich Royal Boutique Hotel was spacious and comfortable. The furnishings were in great condition and very clean.The sitting area was perfect. The bathroom was luxurious
Séjour de 3 nuits en août 2023
Yen Chi (Ms.) / Ecommerce Executive a répondu le 25 août 2023
Thank you for choosing to stay at Thanh Lich Royal Boutique.We always strive to deliver extraordinary hospitality and it warms my heart to know that we have succeeded in making your holiday one to remember. Thank you for your encouraging and positive compliments about the team and our rooms.It will be our pleasure to welcome you and your family back soon.

10/10 – Excellent

Patrick

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Beautiful hotel and great value for money. Safe quiet and well situated in Hue. Easy to navigate city with inexpensive taxis. Plenty to see around hotel and it's walking distance to imperial palace grounds. Great breakfast provided at hotel and restaurant is great for dinner as well. Pool, sauna, steam room is great if you need them. Highly recommend this hotel.
Séjour de 3 nuits en août 2023
Yen Chi (Ms.) / Ecommerce Executive a répondu le 19 août 2023
Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us.We hope to have the opportunity to welcome you back very soon. With our kindest regards from beautiful Thanh Lich Royal Boutique.

10/10 – Excellent

Fred

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en juillet 2023
Yen Chi (Ms.) / Ecommerce Executive a répondu le 12 août 2023
Thank you for your evaluation and your kind comments. We are glad that our colleagues were able to exceed your expectations and you enjoyed your stay with usWe are looking forward to welcoming you again.