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Get an overview of this hotelFamily-friendly Huatulco hotel in Bahia de Santa Cruz with 2 outdoor swimming pools


This family-friendly Huatulco hotel is located near the airport, within 1 mi (2 km) of Chahue Beach and Marina Chahue. El Organo Bay and Violin Beach are also within 3 mi (5 km).

Hotel Features

Along with 2 outdoor pools, this hotel has a bar/lounge and a rooftop terrace. Free WiFi in public areas is provided, as well as free self parking, a free beach shuttle, and a free manager's reception. Other amenities include a 24-hour business center, a conference center, and a meeting room.

Room Amenities

All 112 rooms offer free WiFi, balconies, and LED TVs with cable channels. Other amenities available to guests include room service, free bottled water, and hair dryers.

Hotel Amenities

Hotel Amenities

Hotel Castillo Huatulco features 2 outdoor swimming pools and a children's pool. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary manager's reception on select days. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and a meeting room. This family-friendly hotel also offers a rooftop terrace, a library, and a terrace. Guests can use the health club at a partner hotel. Onsite self parking is complimentary. A total renovation of this property was completed in December 2012.

Hotel Castillo Huatulco has designated areas for smoking.

  • Beach umbrellas 
  • Beach sun loungers 
  • Beach towels 
  • Babysitting or childcare (surcharge) 
  • Number of floors - 4 
  • 24-hour front desk 
  • Bar/lounge 
  • Dry cleaning/laundry service 
  • Free beach shuttle 
  • Computer station 
  • Free wired high-speed Internet 
  • Rooftop terrace 
  • One meeting room 
  • Library 
  • Concierge services 
  • Total number of rooms - 112 
  • Laundry facilities 
  • Multilingual staff 
  • Terrace 
  • Conference center 
  • Free self parking 
  • Breakfast available (surcharge) 
  • Elevator/lift 
  • Designated smoking areas 
  • Pool umbrellas 
  • Billiards or pool table 
  • Tours/ticket assistance 
  • Free WiFi 
  • Number of outdoor pools - 2 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Year Built 1989 
  • 24-hour business center 
  • Free reception 
  • Number of buildings/towers - 2 
  • Garden 
  • Children's pool 
  • Television in lobby 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Playground on site  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired high-speed Internet


Free self parking

Room Amenities

  • Connecting/adjoining rooms available 
  • Balcony 
  • Air conditioning 
  • Phone 
  • In-room safe 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • LED TV 
  • In-room childcare (surcharge) 
  • Cribs/infant beds available 
  • Cable TV service 
  • Free WiFi 
  • Dial-up Internet access (surcharge) 
  • Blackout drapes/curtains 
  • Room service (limited hours) 

Where to Eat

The hotel offers a complimentary manager's reception on select days.

La Capilla - This buffet restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Things to Do

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling nearby 
  • Scuba diving nearby 
  • Kayaking nearby 
  • Golfing nearby 
  • Rafting nearby 
  • Sailing nearby 
  • Scooter/moped rentals nearby 
  • Mountain biking nearby 
  • Parasailing nearby 
  • Playground on site 
  • Beach volleyball on site 
  • Boat tours nearby 
  • Ecotours nearby 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 4 PM

Check-in time ends at midnight

Minimum check-in age is 18


Check-out time is 1 PM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Minimum Spring Break check-in age is 18 years old.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Minimum guest age is 18

No rollaway/extra beds available


The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Early check-in fee: MXN 300
  • Late check-out fee: MXN 400
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

A resort fee is included in the total price displayed. Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

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