2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers

Reviews of Anantara Hua Hin Resort

5 out of 5
Anantara Hua Hin Resort
43/1 Phetkasem Beach Road, Hua Hin, Prachuap Khiri Khan

Reviews

9.0

Wonderful

Rating 10 - Excellent. 390 out of 627 reviews" "
Rating 8 - Good. 180 out of 627 reviews" "
Rating 6 - Okay. 34 out of 627 reviews" "
Rating 4 - Poor. 17 out of 627 reviews" "
Rating 2 - Terrible. 6 out of 627 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Louis

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The staff is friendly and engaging, except at breakfast, where they often seem rushed and bit abrupt. The property is not clean to the standard of this brand…pool furniture is dirty, trash is evident, pool towels are tattered.
Stayed 4 nights in Mar 2024
Response from Tak on Mar 16, 2024
Dear Valued guest,We sincerely appreciate your valuable feedback. It's disheartening to hear about your breakfast experience and the cleanliness concerns around the pool area. Please accept our apologies for falling short of our usual standards. Rest assured, we're addressing these issues promptly to ensure a more enjoyable stay for our guests. Your input helps us improve, and we hope to have the opportunity to exceed your expectations on your next visit.Kind regards,The Anantara Hua Hin Team

10/10 Excellent

Hannu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last day- Family holidayay at Anantara Hua Hin.
Had wonderful time as always. Tasty breakfast in the morning, followed by refreshing walk in the garden. In the afternoon subathing and swimming, and few drinks and snacks from Loy Nam poolside bar, served by the amazing, always smiling staff. Finished the evening with beautifully set buffet and traditional Thai dance performance at Rim Nam restaurant, ecery moment perfected by tye friendly care by the staff. I highly recomment for you next holiday destination.
Stayed 3 nights in Dec 2023
Response from Tak on Jan 13, 2024
Dear Valued Guest,Thank you for sharing your wonderful experience with us! We're delighted to hear about your enjoyable time, from the tasty breakfast to the refreshing garden walk, sunbathing, and swimming. It warms our hearts to know you appreciated the service at Loy Nam poolside bar and Rim Nam restaurant, including the traditional Thai dance performance. We truly appreciate your recommendation and look forward to welcoming you back for another memorable holiday.Warm regards,Padcha BoonnoonFront Office Manager

6/10 Okay

Gijs

Liked: Staff & service
I missed the soul in this hotel. To commercial for
I first got a room with a view on a wedding party with a podium for music and sound track. After my complaint a got a smaller bit quite room. No compensation. The positive thing was the bike they had. But they first had to repair it.
Stayed 1 night in Dec 2023
Response from Padcha on Dec 24, 2023
Dear Valued guest,Thank you for bringing your recent experience to our attention. We sincerely apologize for the inconvenience caused by the view of the wedding party and the initial room size. Your feedback is invaluable, and we regret that we couldn't offer suitable compensation at the time. We appreciate your understanding and positive note about the bike, although we acknowledge the need for more prompt repairs. Your satisfaction is our priority, and we hope for the opportunity to provide a more seamless experience on your next visit.I wish you a merry Christmas filled with joy and warmth.Kind regards,Padcha BoonnoonFront Office Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and delicious breakfast buffet
Stayed 2 nights in Nov 2023
Response from Padcha on Nov 12, 2023
Dear valued guest,We sincerely appreciate your visit and the delightful review you shared. It was a pleasure serving you, and we look forward to the opportunity to welcome you back soon.Warm regards,The Anantara Hua Hin Team

10/10 Excellent

chu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Chonthicha Kaewchaluai (Ni) on Oct 26, 2023
Dear chu,Thank you for sharing with us the feedback on your recent stay and we look forward to welcoming back in near future.Have a great day.Best regards,Chonthicha Kaewchaluai (Ni)Executive Secretary to Cluster General Manager

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff
We had a great time at the Anantara Hua Hin. The staff at the Hotel were outstanding. We have not encountered a single employee who missed to great us . All were super attentative and helpful. Kudos to the management for the excellent traing and motivation provided. It really shows. Otherwise the Hotel did as expected. it is a beatiful property, quiet location, excellent Food an Beverage, and nice rooms. Some soft furnishings and bath linen was a bit dated though.
Stayed 1 night in Sep 2023
Response from Chonthicha Kaewchaluai (Ni) on Oct 2, 2023
Dear Stefan,Thank you so much for taking the time to share your fantastic experience at Anantara Hua Hin! We're absolutely delighted to hear that you had a great time during your stay.As part of this ongoing project, we have already made significant progress in upgrading our accommodations to provide a more comfortable and enjoyable experience for our guests. We are investing to ensure they meet the highest standards of functionality and aesthetics. We appreciate your understanding and patience as we work diligently to enhance our facilities and confident that you will notice a positive difference in your overall experience.Have a wonderful day.Warmest regards,Chonthicha Kaewchaluai (Ni)Executive Secretary to Cluster General Manager

10/10 Excellent

Marya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This lodge is top notch. Food superb, staff friendly and knowledgeable, rooms beautiful. Highly recommend!
Stayed 3 nights in Sep 2023
Response from Chonthicha Kaewchaluai (Ni) on Sep 20, 2023
Dear Marya,I'm delighted to hear that you had such a fantastic experience at the resort! Your glowing review is greatly appreciated. We look forward to welcoming you back in the future.Best regards,Chonthicha Kaewchaluai (Ni)Executive Secretary to Cluster General Manager

10/10 Excellent

AMAREX, Saraphi

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Sep 2023
Response from Chonthicha Kaewchaluai (Ni) on Sep 19, 2023
Dear AMAREX,We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Have a great day.Best regards,Chonthicha Kaewchaluai (Ni)Executive Secretary to Cluster General Manager

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2023
Response from Chonthicha Kaewchaluai (Ni) on Sep 7, 2023
Dear john,We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.See you in near future.Kind regards,Chonthicha Kaewchaluai (Ni)Executive Secretary to Cluster General Manager

10/10 Excellent

Terence

Stayed 1 night in Aug 2023
Response from Chonthicha Kaewchaluai (Ni) on Aug 29, 2023
Dear Terence,We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Looking forward to welcoming you back soon.Best regards,Chonthicha Kaewchaluai (Ni)Executive Secretary to Cluster General Manager

8/10 Good

Ragin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star resort
Stayed 2 nights in Jul 2023
Response from Chonthicha Kaewchaluai (Ni) on Jul 31, 2023
Dear Ragin,We're constantly striving to provide the best possible experience for our guests, and your positive feedback encourages us to keep up the good work.We sincerely appreciate your support and hope to welcome you back soon for another memorable visit.Best regards,Chonthicha Kaewchaluai (Ni)Executive Secretary to Cluster General Manager

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from csimoes on Jun 10, 2023
Dear Mohammad,Thank you for staying with us at Anantara Hua Hin Resort.It is nice to see you had an overall good stay and enjoyed your time in the resort.We look forward to welcome you back for a new visit.Kind Regards,Catarina SimoesResort Manager

10/10 Excellent

JON, HONOLULU

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!!
Stayed 1 night in May 2023
Response from csimoes on May 30, 2023
Dear Jon,Thank you for staying with us at Anantara Hua Hin Resort and for the great review.It is nice to read you had a really good time and enjoyed your gateway. We look forward to welcome you back very soon.Kind Regards,Catarina SimoesResort Manager

10/10 Excellent

Gaston

Stayed 2 nights in May 2023
Response from csimoes on Jun 10, 2023
Dear Gaston,Thank you for staying with us at Anantara Hua Hin Resort and for the nice review.We are glad you had a great time and we hope to welcome you back for a new visit in Hua Hin.Kind Regards,Catarina SimoesResort Manager

10/10 Excellent

Andrei

Stayed 1 night in Apr 2023
Response from Chonthicha Kaewchaluai (Ni) on May 8, 2023
We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.

8/10 Good

CHOR YAT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are well trained and friendly.
Stayed 3 nights in Feb 2023
Response from csimoes on Mar 2, 2023
Dear Chor Yat,Thank you for staying with us at Anantara Hua Hin Resort and for the nice review.We are glad the team' friendly service was an highlight of your visit and we appreciate the recommendation. We look forward to welcome you back again.Kind Regards,Catarina SimoesResort Manager

10/10 Excellent

JEAN MARC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful hotel in Hua Hin located on the beach. ...
Stayed 2 nights in Feb 2023
Response from csimoes on Feb 7, 2023
Dear Mr. Jean Marc,Thank you for staying with us at Anantara Hua Hin Resort and for the great review.We are glad you had a wonderful time and look forward to welcome you back for a new visit soon.Kind Regards,Catarina SimoesResort Manager

10/10 Excellent

Ralf

Liked: Staff & service, amenities, property conditions & facilities
Response from Chonthicha Kaewchaluai (Ni) on Nov 7, 2023
Dear Ralf,We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Best regards,Chonthicha Kaewchaluai (Ni)Executive Secretary to Cluster General Manager

10/10 Excellent

WAI HUNG, HONG KONG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
calm and peaceful Thai feel.
Response from csimoes on Dec 29, 2022
Dear Wai Hung,Thank you for staying with us at Anantara Hua Hin Resort and for the nice review.We are glad you had a great time and really enjoyed the resort relaxing feel.We look forward to welcome you back for a new visit soon. Kind Regards,Catarina SimoesResort Manager

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the Anantara Hua Hin and the staff were exceptional
Stayed 3 nights in Sep 2022
Response from Chonthicha Kaewchaluai (Ni) on Sep 28, 2022
Dear Annette,We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.

10/10 Excellent

Lucia

Stayed 2 nights in Jun 2022
Response from Chonthicha Kaewchaluai (Ni) on Jun 23, 2022
Dear Lucia, We appreciate your feedback and are pleased that you enjoyed your stay and that we exceeded your expectations. Your feedback has been shared with the team in order to inspire and motivate them to provide exceptional guest service in the future.

10/10 Excellent

Prommart

Stayed 1 night in May 2022
Response from Chonthicha Kaewchaluai (Ni) on May 25, 2022
Dear Prommart, We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Have a great day.

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022
Response from Chonthicha Kaewchaluai (Ni) on Apr 27, 2022
Dear Darren, We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Stay safe and take care.

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2022
Response from Chonthicha Kaewchaluai (Ni) on Apr 17, 2022
Dear Natasha, We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 Excellent

Allan

Travelled with partner
Liked: Staff & service
Amazing place. The hotel has everything you could possibly need. The grounds and facilities are so lovely. We didn’t leave the whole weekend, just had the most relaxing time. Thank you for your wonderful hospitality.
Stayed 2 nights in Feb 2022
Response from Chonthicha Kaewchaluai (Ni) on Mar 2, 2022
Dear Allan, We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Stay safe and take care.

10/10 Excellent

Natakan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have always enjoyed staying at Anantara. They keep their standards in all properties. Feel like coming home. Staff are amazing, beautiful and well-maintained room and land scape, great breakfast with lots of variety.
Stayed 1 night in Jan 2022
Response from Chonthicha Kaewchaluai (Ni) on Jan 25, 2022
Dear Khun Natakan, Welcome back from home to home here at Anantara Hua Hin Resort, it's always a pleasure and we look forward to seeing you again. Only with feedback from such loyal customers as yourself can we continue to scrutinize our services and successfully expand the hotel portfolio. We will continue our good work.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check in and a fantastic stay Over all a great experience
Stayed 3 nights in Dec 2021
Response from Chonthicha Kaewchaluai (Ni) on Jan 5, 2022
Dear Michael, We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Stay safe and take care.

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Grounds and Facilities
The resort was beautiful, the restaurant great with excellent breakfast and service. Staff was excellent. My only suggestion would be the rooms are in need of a refresh. And also should have a comfortable chair for sitting. But overall...very nice with great location and service.
Stayed 2 nights in Oct 2021
Response from Chonthicha Kaewchaluai (Ni) on Dec 1, 2021
Dear Kenneth, Thank you for choosing and staying with us, much appreciated. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.

10/10 Excellent

Anne Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent get away from Bangkok
Excellent get away from Bangkok for a few days. Room was pleasant and comfortable with first line view over the sea. All staff were super helpful, and service was excellent.
Stayed 4 nights in Sep 2021
Response from Chonthicha Kaewchaluai (Ni) on Oct 5, 2021
We appreciate your feedback and are delighted to learn that we met your expectations. Thank you for your kind praise of our team members, I will ensure to share this feedback with the rest of the team to continue to inspire and motivate to deliver exceptional customer service. Best regards, Chonthicha Kaewchaluai (Ni) Executive Secetary to Cluster General Manager

10/10 Excellent

Bancha

Stayed 2 nights in Sep 2021
Response from Chonthicha Kaewchaluai (Ni) on Sep 22, 2021
Thank you for reviewing us, looking forward to welcoming you back soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious. Very good breakfast.
Stayed 2 nights in Jul 2021
Response from Chonthicha Kaewchaluai (Ni) on Jul 26, 2021
Thank you and looking forward to welcoming you back soon.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
สิ่งที่ชอบ - พนักงาน พนักงานทุกท่านมี Service mind ที่ดีเยี่ยม การวางตัวมีความสมดุลระหว่างความเป็นกันเอง และทางการ พนักงานยิ้มแย้มแจ่มใส และพร้อมที่จะให้ความช่วยเหลือในทุกๆคำร้องขออย่างเต็มที่ - บรรยากาศ บรรยากาศภายในรีสอร์ทมีความร่มรื่นด้วยต้นไม้นานาชนิด การตกแต่งที่ชวนให้นึกถึงการเดินเข้าไปในสวนที่มีบ้านพัก ทำให้รู้สึกได้ถึงความเป็นธรรมชาติตลอดการเข้าพัก - ห้องพัก ห้องพัก มีการตกแต่งที่ลงตัว ให้ความรู้สึกผ่อนคลาย เหมาะกับการพักผ่อนมากๆ - อาหารเช้า อาหารเช้ามีความหลากหลายในระดับนึง รสชาติค่อนข้างถูกปาก หลายอย่างทำได้ดี โดยเฉพาะเมนูที่เป็นอลาคาร์ท สิ่งที่ไม่ชอบ - ที่จอดรถ ที่จอดรถอยู่ห่างจากตัวอาคารหลักของโรงแรม ทำให้ต้องเดินนิดนึง ในวันที่อากาศดีก็ไม่เป็นปัญหา แต่ถ้าวันนั้นฝนตกหนัก หรือแดดร้อนจัดๆ อยากให้โรงแรมคิดถึงในส่วนนี้ด้วยว่า อาจจะสร้างความไม่สะดวกใจให้แก่ผู้เข้าพัก - หมอนในห้องพัก ส่วนตัวชอบหมอนที่ค่อนข้าง Firm แต่หมอนที่รีสอร์ทเลือกใช้เป็นหมอนที่มีลักษณะนุ่มมากจนยวบไปเลย ทำให้นอนแล้วปวดคอพอสมควร สรุป เป็นโรงแรมในเครือ Minor ที่ค่อนข้างประทับใจ โดยเฉพาะการคัดเลือกและอบรมพนักงาน ให้มี Service mind รวมถึงความพอดีระหว่าง Formal และ Friendly ที่ทำมาได้ดี บรรยากาศภาในรีสอร์ทเหมาะสำหรับคนที่ชอบความเป็นธรรมชาติ การได้ไปนอนเล่นริมหาด รับสายลม แสงแดด ฟังเสียงคลื่น และดูเครื่องบินเล็กฝึกบิน ถือเป็นการเติมพลังงานที่ดีเลยทีเดียว
Stayed 2 nights in Jun 2021
Response from Chonthicha Kaewchaluai (Ni) on Jul 2, 2021
ขอบพระคุณรีวิวทุกๆช่องทางที่มีให้ทางโรงแรมนะคะ พนักงานทุกท่านต่างปราบปลื้มใจเป็นอย่างยิ่งหลังจากที่อ่านรีวิวนี้ หวังว่าโอกาสหน้าจะได้รับใช้ทั้งครอบครัวในทุกๆครั้งที่มาเที่ยวหัวหินนะคะ

6/10 Okay

Thassanee

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2021
Response from Chonthicha Kaewchaluai (Ni) on Jun 23, 2021
เรียนคุณ Thassanee, ทางเราขอรายละอียดเพิ่มเติมหากต้องการให้เราปรับปรุงแก้ไขการบริการไปในแนวทางที่ดีขึ้น รบกวนด้วยนะคะ

10/10 Excellent

Hans Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Went with my wife and 9 months old son and the staff was super friendly and took such good care of us and the property is 10/10 as well. Book it and enjoy it if you have a chance!
Stayed 2 nights in Mar 2021
Response from Chonthicha Kaewchaluai (Ni) on Mar 30, 2021
Thank you so much for reviewing our resort, on behalf of entire team member much appreciated. Looking forward to welcoming you and family back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2021
Response from Chonthicha Kaewchaluai (Ni) on Feb 6, 2021
ขอบพระคุณสำหรับรีวิวค่ะ หวังว่าครั้งหน้าจะมีโอกาสได้รับอีกนะคะ

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary during the pandemic
Was our 35th anniversary during the pandemic in Thailand and decided to stay in Hua Hin to celebrate. Despite the conditions and the lack of guests at the hotel we were extremely happy with the service, the staff and their willingness to make our stay as comfortable as possible.
Stayed 2 nights in Dec 2020
Response from Chonthicha Kaewchaluai (Ni) on Dec 28, 2020
Happy Anniversary once again and welcome to the Anantara's first ever property. We will keep it up and ensure to deliver guest exceptional service. Looking forward to seeing you again in near future.

8/10 Good

watcharapond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Chonthicha Kaewchaluai (Ni) on Jul 10, 2020
Thank you for sharing with us the lovely photos, please let us to be a part of your enjoyable holiday trip again in Hua Hin. Looking forward to welcoming you back in near future. Best regards, Executive Secretary to General Manager

10/10 Excellent

prommart

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Chonthicha Kaewchaluai (Ni) on Jul 5, 2020
Thank you for reviewing our resort, do let us to be a part of your next memorable holiday in Hua Hin. Best regards, Executive Secretary to General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice service hotel with a great location at Huahin beach
Stayed 1 night in Jun 2020
Response from Chonthicha Kaewchaluai (Ni) on Jul 3, 2020
Thank you for sharing with us the feedback on your recent stay, we will keep pushing and lifting up our service to deliver guest expectation. Stay safe and take care.

10/10 Excellent

Shu Ki

Stayed 5 nights in Mar 2020
Response from Chonthicha Kaewchaluai (Ni) on May 1, 2020
Thank you for rating us and we are looking forward to welcoming you and the family back in near future.

8/10 Good

Montri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Chonthicha Kaewchaluai (Ni) on Mar 6, 2020
Thank you for sharing and rating us on the recent stay, we are looking forward to welcoming you and family back once again. Best regards, Executive Secretary to General Manager

10/10 Excellent

Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We had a great time there! Staff are so friendly and everything is wonderful! We’ll definitely stay with Anantara in the future!
Stayed 6 nights in Feb 2020
Response from Chonthicha Kaewchaluai (Ni) on Feb 16, 2020
Welcome to the Anantara's first ever property and thank you for sharing with us the excellent review. I will share with the team member and let them continue to deliver the exceptional guest service. Looking forward to serving you again, Executive Secretary to General Manager

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020
Response from Chonthicha Kaewchaluai (Ni) on Feb 13, 2020
Thank you for rating us and wising to welcoming you back soon. Best regards, Executive Secretary to General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jan 2020
Response from Chonthicha Kaewchaluai (Ni) on Feb 7, 2020
Thank you for your feedback and looking forward to welcoming you back to the resort shortly. Have a safe trip, Executive Secretary to General Manager

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Chonthicha Kaewchaluai (Ni) on Jan 20, 2020
Thank you for letting us know the feedback on the recent stay, please feel free to contact me or my team back if you need any assistance. Best regards, Executive Secretary to General Manager

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazingly attentive staff!
Stayed 4 nights in Jan 2020
Response from Chonthicha Kaewchaluai (Ni) on Jan 15, 2020
We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our team members. Please recommend us to your friends & family who are looking forward to staying in royal city of Thailand. Best regards, Executive Secretary to General Manager

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The Staff were very courteous and helpful, and the Spa was excellent.
Stayed 3 nights in Jan 2020
Response from Chonthicha Kaewchaluai (Ni) on Jan 13, 2020
The team and I will continue to deliver exceptional guest service and hope to serving you again in near future. Have a good day, Executive Secretary to General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Resort is fantastic, further from centre.
Overall the facilities offered were good (3 restaurants, range of sports activities) besides this, when we booked a private bathtub was mentioned. This was another reason we chose the Grand Deluxe room for a anniversary. However, when we arrived we found we didn’t have a bathtub and we told the staff, who simply told us Hotels.com were wrong instead of offering a different room with a bathtub with no charge.
Stayed 3 nights in Dec 2019
Response from Chonthicha Kaewchaluai (Ni) on Dec 29, 2019
Firstly please let us clarify that the Deluxe Garden View Room is only one room type that didn't have the bathtub in the resort. However hope you are enjoying the stay and have a wonderful holiday with us. Please come back and stay with us again next year. Regards, Executive Secretary to General Manager

6/10 Okay

khunbaa1

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
the main issue is that the pictures in Expedia do not correspond with reality. for example there is no beach ! this needs to be clearly pointed out in every online medium. this is just not fair.
Stayed 3 nights in Dec 2019
Response from Chonthicha Kaewchaluai (Ni) on Dec 26, 2019
At the moment we have limited beach access being hide high during day time, however this can be changed in couple days basis which is out of our control. But we do share this information on the board at breakfast entrance and main pool to help our guests to be prepared and scheduled themselves. The team and I are looking forward to welcoming you back. Regards, Executive Secretary to General Manager

10/10 Excellent

Helene

Stayed 6 nights in Nov 2019