The Westin Oaks Houston at the Galleria

Photo gallery for The Westin Oaks Houston at the Galleria

Featured Image
Outdoor pool
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Overview of The Westin Oaks Houston at the Galleria

The Westin Oaks Houston at the Galleria

4.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
5011 Westheimer Road, Houston, TX, 77056

Explore the area

  • Popular LocationUptown Plaza6 min walk
  • Popular LocationGerald D. Hines Waterwall Park7 min walk
  • Popular LocationRichmond Avenue10 min walk
  • AirportHouston, TX (HOU-William P. Hobby)21 min drive

Choose dates to view prices

About this area

Houston

Located in The Galleria neighborhood, The Westin Oaks Houston at the Galleria is connected to a shopping center. River Oaks District and Highland Village are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Gerald D. Hines Waterwall Park and Memorial Park. Looking to enjoy an event or a game while in town? See what's going on at Minute Maid Park. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with horse riding and hiking/biking trails.

What's nearby

  • Uptown Plaza - 6 min walk
  • Gerald D. Hines Waterwall Park - 7 min walk
  • Richmond Avenue - 10 min walk
  • River Oaks District - 11 min walk
  • Highland Village - 2 min drive

Getting around

  • Wheeler Station - 7 min drive
  • Houston Station - 10 min drive
  • Houston William Hobby Airport (HOU) - 21 min drive

Restaurants

  • Street Level Lobby Bar — 1 min walk
  • White Oak Kitchen + Drink — 1 min walk
  • Morton's The Steakhouse — 4 min walk
  • Piatto Ristorante — 4 min walk
  • Grand Lux Cafe — 5 min walk

About this property

The Westin Oaks Houston at the Galleria

Pet-friendly hotel connected to a shopping center in The Galleria, walk to Westheimer Rd
This smoke-free hotel features an outdoor pool, a 24-hour health club, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, valet parking, and conference space. All 406 rooms feature comforts like pillowtop beds and Egyptian cotton sheets, while conveniences include refrigerators and coffee makers. WiFi and down comforters are standard, as are Smart TVs with cable channels.
The Westin Oaks Houston at the Galleria offers 406 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

This Houston hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 39.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Free offsite parking

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11:00 AM: USD 30.00 per person
  • 1 bar

Things to do

  • 24-hour fitness center
  • Designer stores
  • Outdoor pool
  • Shopping mall

Family friendly

  • Free cribs/infant beds
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Conference space (25304 square feet)
  • Meeting rooms - 11

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • 55-inch Smart TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 2:30 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Dogs welcome
Up to 50 lbs
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 30.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 39.00 per night (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Houston Galleria Westin
Houston Galleria Westin Oaks
Westin Houston Galleria
Westin Houston Galleria Oaks
Westin Oaks
Westin Oaks Hotel
Westin Oaks Hotel Houston Galleria
Westin Oaks Houston Galleria
Westin Hotel Oaks
Westin Oaks Houston At The Galleria Hotel Houston
Westin Oaks Houston Galleria Hotel
The Westin Oaks Houston at the Galleria Hotel
The Westin Oaks Houston at the Galleria Houston
The Westin Oaks Houston at the Galleria Hotel Houston

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 578 out of 975 reviews
5 - Excellent 59%
Rating 4 - Good. 229 out of 975 reviews
4 - Good 23%
Rating 3 - Okay. 84 out of 975 reviews
3 - Okay 9%
Rating 2 - Poor. 34 out of 975 reviews
2 - Poor 3%
Rating 1 - Terrible. 50 out of 975 reviews
1 - Terrible 5%

4.5/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

3/5 Okay

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There was a huge noisy crowd in the hallway outside our room. We called down to have security check it and it didn’t get any better. Sounded like a fight happening.
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service
Pleasant staff, clean room, not much ambiance, good location
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! It's convenient and the room is spacious and very clean.
Stayed 1 night in Nov 2021

3/5 Okay

Travelled with partner
Disliked: Amenities, property conditions & facilities
This property in the galleria was conveniently located if you want to shop, otherwise I wouldn’t waste my time or money. The rooms were nice but the pillows were trash.. they gave us 4 king size feather pillows that were basically flat. When I requested different pillows, they said okay but were never delivered.. the bed was comfortable but I didn’t sleep well. The traffic was atrocious and the parking was disgusting. The layout of the entire place made it difficult and frustrating to park on your own.. they wanted $45 a night to valet park… and the homeless people were over whelming and aggressive. The staff was nice and helpful though.
Stayed 2 nights in Oct 2021

4/5 Good

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
I paid 500 for a suite i could have got same thing at any motel for 150.00 room was not worth the price.
Stayed 1 night in Oct 2021