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Reviews of Hotel Zaza Houston Museum District

Hotel Zaza Houston Museum District
5701 Main Street, Houston, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 886 out of 1334 reviews" "
Rating 8 - Good. 233 out of 1334 reviews" "
Rating 6 - Okay. 108 out of 1334 reviews" "
Rating 4 - Poor. 58 out of 1334 reviews" "
Rating 2 - Terrible. 49 out of 1334 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

kerstyn

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Received a friendly welcome at the Reception Desk and could check into my room over an hour before check-in time. They make a good Cappuccino with Almond or Oat milk. Service in the restaurant is very attentive. One feels taken care of in this Hotel, yet it has a sophisticated laissez faire. My room had pretty pool view and the maid came at bed time and brought a tea light, a mudpie and a bottle of water. Happiness is a protagonist in this story.
Stayed 1 night in Mar 2024

6/10 Okay

Galen

Stayed 3 nights in Mar 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience! Unique, well appointed boutique hotel with many lovely unexpected touches! We will be back!
Stayed 1 night in Mar 2024

10/10 Excellent

Yoonsun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Zaza is located in front of Museum of fine arts. And there is useful shuttle to stop by. My stay was good!
Stayed 2 nights in Mar 2024

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities
The hotel is well located but overpriced
Stayed 1 night in Mar 2024

4/10 Poor

Matthew

Liked: Property conditions & facilities
Great location but front desk staff were rude and not helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Savannah

Liked: Cleanliness, amenities, property conditions & facilities
Nice concierge. Informative
Stayed 1 night in Mar 2024

10/10 Excellent

Kristie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Mar 2024

8/10 Good

Cameron, Houston

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great area
Stayed 1 night in Feb 2024

10/10 Excellent

annette, fort lauderdale

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and breakfast was great
Stayed 2 nights in Mar 2024

10/10 Excellent

Maurice, Warren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Service was amazing front desk communicated very well. Easy check in and check out.
Stayed 3 nights in Mar 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2024

10/10 Excellent

Chaerish

Stayed 2 nights in Mar 2024

10/10 Excellent

Stephen

Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always clean, has all the extras; robes, makeup light stand, wine, snacks, coffee bar and more. Love the decor and culture. Highly recommend!
Stayed 2 nights in Feb 2024

10/10 Excellent

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
Carmoni at the front desk was amazing. I maybe spelling her name wrong. My wife and I were very pleased with our stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Holden, Winnsboro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
People were so nice. A real cool spot! Very nice overall! Great value
Stayed 1 night in Feb 2024

10/10 Excellent

Sara

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely welcoming folks throughout the hotel and restaurant. Ready to help you with any request.
Stayed 5 nights in Feb 2024

10/10 Excellent

Grant

Stayed 1 night in Feb 2024

10/10 Excellent

Jakira

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Clark

Stayed 2 nights in Feb 2024

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Derrick

Stayed 1 night in Jan 2024

10/10 Excellent

Jorge

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Amazing!
Stayed 1 night in Jan 2024

2/10 Terrible

Pari

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

R

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff.
Stayed 3 nights in Jan 2024

10/10 Excellent

Shari

In addition to the hotel being very cool, the service is terrific. Everyone is kind, helpful, and hospitable. It’s what keeps us coming back.
Stayed 2 nights in Jan 2024

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I will definitely go back.
Stayed 1 night in Dec 2023

8/10 Good

Tiong-Keat

Stayed 3 nights in Dec 2023

4/10 Poor

Paul

Travelled with group
Liked: Cleanliness, property conditions & facilities
Upon checking in the hotel Zaza, the front desk was adamant that the Monarch restaurant and bar closed at 12 am. Returning to the Zaza following our football bowl game at 11:40 pm our group of six and several other groups were told that the last call was served at 11:30 and we would not be served. The bar tender then disappeared and the front desk was rude when we reminded them of what we were all told when we checked in that the bar closed at 12 am.

10/10 Excellent

Katie

Liked: Cleanliness, property conditions & facilities
Beautiful and fun
Stayed 1 night in Dec 2023

10/10 Excellent

Traci

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Paul

Stayed 1 night in Dec 2023

10/10 Excellent

Michael, Liberty Hill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always a great place to stay
Stayed 1 night in Dec 2023

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at Hotel ZaZa in the Museum District in Houston. I love the location - right near the museums and parks. Houston is a sprawling city and this is a truly special location, where one can walk to the parks and museums and is close to great neighborhoods like Montrose and Rice University. The staff were excellent, courteous, and helpful. I arrived early and was able to check in as rooms were available. I love the balcony room with sweeping views. This is a great place to stay with a wonderful location and skilled and attentive staff. I highly recommend Hotel ZaZa in the Houston Museum District!
Stayed 2 nights in Dec 2023

8/10 Good

Dana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel in museum district!!!
Stayed 1 night in Dec 2023

8/10 Good

Diana

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

fred

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice as usual
Stayed 1 night in Dec 2023

10/10 Excellent

jessica

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

John, Slidell

Stayed 1 night in Nov 2023

10/10 Excellent

Catharina

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

steven

Disliked: Cleanliness, property conditions & facilities
Very dated..rooms have not been updated in 20 years, felt it as advertised very differently in Expedia. Music was baking in my room from the bar until 11 pm
Stayed 1 night in Dec 2023

10/10 Excellent

Clark, Merion Station

Liked: Cleanliness, amenities, property conditions & facilities
A terrific place, and excellent service, food and amenities.
Stayed 2 nights in Nov 2023

10/10 Excellent

Pierre

Stayed 2 nights in Nov 2023

10/10 Excellent

LaNesha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, balcony, restaurant/bar, spa, pool, & complimentary coffee bar on every floor. What more can you ask for?! We will definitely book again!
Stayed 1 night in Nov 2023

10/10 Excellent

Marsha

Liked: Cleanliness, room comfort
Lovely boutique hotel
Lovely boutique hotel, doesn’t feel like you are even in Houston. Patio dining is delightful and bar was fun! Love the balcony view.
Stayed 1 night in Nov 2023

4/10 Poor

Ryan

Business traveller
Disliked: Cleanliness, room comfort
Rooms need updates. Not very clean.
Stayed 2 nights in Nov 2023