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Homewood Suites Houston West Energy Corridor – Avis

3 out of 5
Homewood Suites Houston West Energy Corridor
Houston, TX

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 110 avis sur 195." "
Note de 8 – Bien, d’après 48 avis sur 195." "
Note de 6 – Acceptable, d’après 24 avis sur 195." "
Note de 4 – Médiocre, d’après 7 avis sur 195." "
Note de 2 – Terrible, d’après 6 avis sur 195." "

8,8/10

Propreté

8,8/10

Service et personnel

8,4/10

Commodités

8,8/10

État et installations de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 – Bien

kimberly

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everything was good
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Christopher

Séjour de 5 nuits en avril 2024

6/10 – Acceptable

Teaira

Streets blocked due to construction. Best to do virtual check in . 30 minute wait to get your room. Gas station within walking distance. Breakfast was okay.
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Christopher P

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It's very close to medical facilities and has a basketball court and a pool.
Séjour de 2 nuits en avril 2024

4/10 – Médiocre

Christy

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
My room was not very clean, the neighbor upstairs was very loud. The gym was closed, as there was a sign on it, but the night gentleman told me it was closed, but I saw people in there on my last day and the lady at the front said it was open even though the sign said closed.
Séjour de 3 nuits en avril 2024

10/10 – Excellent

Bill

Points forts : Propreté, service et personnel
Good Service
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Crystal

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Like the upgraded rooms
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Ashley

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Alex

Séjour de 5 nuits en décembre 2023

10/10 – Excellent

Margie

Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Beatriz

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Bridget

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023

6/10 – Acceptable

Fuad

Voyage en famille
Points faibles : Service et personnel
The first 3 days we didn’t have any room cleaning had to go to the reception to get clean towels all the time we’re there the floor never mopped or swept but the breakfast was very good also one day lost power from 4:00pm to 11:30pm and no communication with management
Séjour de 7 nuits en novembre 2023

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Impressively clean. Breakfast was delightful. Spacious. Really enjoyed my stay. Will definitely book again in the future.
Séjour de 1 nuit en décembre 2023

6/10 – Acceptable

Heather, Deerfield

Points forts : Propreté
Séjour de 1 nuit en novembre 2023

6/10 – Acceptable

Luz

Voyage d’affaires
It’s always good to stay at this hotel, except today I went to get breakfast at 9:30 and they said it finished at 9.
Séjour de 1 nuit en novembre 2023

6/10 – Acceptable

Darrell

Séjour de 2 nuits en novembre 2023

10/10 – Excellent

Nancy

Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful hotel, recently remodeled. I love the soft relaxing colors, delicious breakfast. The facilities are clean, with extremely comfortable beds. Pet policy is reasonable. Front desk staff are friendly and helpful. I can't say enough good things about my stay. I'll look for Homewood Suites again and hope they are all this good.
Séjour de 3 nuits en novembre 2023

10/10 – Excellent

Margievillalobos@ymail.com

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Best place to stay in Houston. Safe and economical
Séjour de 1 nuit en octobre 2023

8/10 – Bien

Richard

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Air conditioner in room was noisy when it went on, Disappointed that food service was not available in evening.
Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Ginger, Katy

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was close to where I was working.
Séjour de 2 nuits en octobre 2023

8/10 – Bien

John

Points forts : Service et personnel
Points faibles : Propreté
Property was ok lobby nice room was dirty sonwas bathroom called front desk nothing was done overall just ok probably wont stay at this property again
Séjour de 2 nuits en septembre 2023

10/10 – Excellent

Siobhan

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Super comfortable
The breakfast buffet had a lot of good options both hot and cold. The beds were comfortable and the room was spacious.
Séjour de 2 nuits en août 2023

10/10 – Excellent

RICHARD

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en septembre 2023

6/10 – Acceptable

Chris

Voyage de couple
Points forts : Commodités, état et installations de l’hébergement
Points faibles : Service et personnel
The property itself has great potential with perhaps some staffing changes. The rooms are spacious and it has nice amenities. We questioned the extent of the cleaning as there was remnants of excrement in the toilet and hair on the floor. The breakfast had many options, however some of it was cold. The coffeemaker apparently broke and they ran out of coffee. When asked about coffee the person working the breakfast area was rude to people and didn’t explain the situation until after we had asked a couple times about refilling the coffee (in addition to others asking too). We had booked this place for the hot tub, however it was lukewarm at best and had a lot of outdoor debris in it so we ended up not using it which was disappointing.
Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Donna

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Clean hotel and close to good restaurants
Lovely hotel and close to restaurants and such. Was clean and almost all service was very good. The man over the breakfast buffet seemed in a rush to put everything up. We did arrive 15 minutes before the buffet ended and the coffee was already cool… the water and fruit machine had been turned off as well. When I asked him for some water, he told me to go buy a bottle at the front desk. The lady at the front desk was kind enough to give me a bottle free of charge. We were a bit taken back by all this but I still think it’s a lovely clean hotel.
Séjour de 1 nuit en août 2023

10/10 – Excellent

Denny

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Check in clerk, excellent job. He was very helpful with requests.
Séjour de 2 nuits en septembre 2023

6/10 – Acceptable

Bunor

The hotel was very clean from the reception to the room. The first room I stayed in was very spacious and everything was very clean. The bed and pillows were very comfortable. The curtains and blinds need some tlc, they looked old and dirty with some visible tears. You wouldn’t notice unless you tried to block out the light like I did so as to get a good night’s sleep. Now to the ugly. Someone tried to enter my room at 2:59am. The only reason I know the time was because I was fast asleep and looked at the clock when I jumped out of bed to go look. Whoever it was obviously had a key because I heard the beep a couple times. I didn’t have the deadbolt on because it didn’t work earlier. I only had the hook on and that was the only reason the person couldn’t get in. I told the lady at the counter and she was very nonchalant and just asked if I wanted to move my room. I did. She didn’t offer help moving knowing that I had a meeting at 8am, which was the reason I was in Houston. I came back at 3pm and met an older guy at the counter. He was even more nonchalant than the previous person. They said they would investigate and never did. No one called me as promised. I forgot my night light in the previous 218 and they said they didn’t see it. It was a plug in and no more than $3 but what irritated me was their nonchalant attitude about everything. I reported the incident of the attempted break in but I doubt they would do anything. Other than that, my stay was ok. Beware of Rm 218!
Séjour de 2 nuits en août 2023

10/10 – Excellent

Margie

Séjour de 1 nuit en août 2023

4/10 – Médiocre

Lloyd

Voyage de couple, Voyage d’affaires
Points faibles : Commodités
Room wasn’t completed. Phone didn’t work. No hot water in the morning. No hair dryer. A/c slow to cool. Fascia board on sink fell off & hurt me. No one on property to fix anything at night after 3 hr power outage. No hot coffee in the morning. Breakfast removed with 10 minutes to go before their deadline.
Séjour de 1 nuit en août 2023

10/10 – Excellent

Tamika

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
10/10 I highly recommend
Séjour de 1 nuit en août 2023

4/10 – Médiocre

Clay

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Service et personnel
Points faibles : Propreté
The room that we booked had been smoked in on a non-smoking floor. The towel I picked up to wipe my face with had hair on it. The room and hallways looked and felt dirty. The staff was very nice and immediately changed our room when we complained about the smoke smell in our room while was so bad you could taste it.
Séjour de 1 nuit en juillet 2023

10/10 – Excellent

Cedric

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en juillet 2023

10/10 – Excellent

Patience

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I like the fact that it was clean, i felt at home from the entrance to the room. Everything was excellent
Séjour de 1 nuit en juillet 2023

10/10 – Excellent

conswella

Voyage en famille
N a
Séjour de 2 nuits en juillet 2023

6/10 – Acceptable

Brandi

The property was fairly clean ,The bath tubs could have been a lot cleaner.For the most part is was quiet and the area seemed pretty safe .I didn’t notice any loitering or loud music.
Séjour de 1 nuit en juin 2023

8/10 – Bien

James

Séjour de 1 nuit en juin 2023

6/10 – Acceptable

CLYDE

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement
Clean your bathroom the water pressure was none existent
Séjour de 3 nuits en juin 2023

10/10 – Excellent

Gilbert

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The hot breakfast was nice
Séjour de 2 nuits en mai 2023

10/10 – Excellent

DAMION

Séjour de 1 nuit en mai 2023

8/10 – Bien

JUSTIN

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en mai 2023

8/10 – Bien

Mia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Conveniently located, spacious rooms, and friendly staff!
Séjour de 1 nuit en mai 2023

6/10 – Acceptable

Clay

Voyage en famille, Voyage avec des animaux de compagnie, Voyage d’affaires
Points forts : Service et personnel, commodités
Points faibles : Propreté
There was a pubic hair in the shower (not mine) when I went in to shower in the morning - gross. My TV remote did not work.
Séjour de 1 nuit en avril 2023

10/10 – Excellent

Joy

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
I like the suite i got and it was pretty cheap too! I didnt like that the toilet wasnt flushing properly

10/10 – Excellent

Jon

Séjour de 1 nuit en février 2023

8/10 – Bien

Michele

Séjour de 1 nuit en février 2023

6/10 – Acceptable

Antonio

Voyage en famille
Séjour de 1 nuit en février 2023

10/10 – Excellent

RICHARD

Points forts : Propreté, commodités et état et installations de l’hébergement.
Very clean, Great Breakfast, Front desk staff friendly, Great Pool,

4/10 – Médiocre

Kaoru

Voyage d’affaires
Points faibles : Propreté, commodités et état et installations de l’hébergement.
ホームページの記載と異なる点があった　毎日の清掃→5日に1回、バスタブあり→シャワーのみ 清掃が不十分で、バスルームのドアレバーを握ったら、埃で手が真っ白になったり、油で汚れたフライパンが放置されていた　スタッフに伝えるも対応されず 冷房が自動でONになり、調整できず　スタッフに伝えるも改善されず スタッフに伝えた際、清掃ができていないのはリノベーション中のため、冷房については私は寒くないけどと、理解できない言い訳をされた チェックアウト前日に清掃があり、その時、初めて、食器洗い洗剤や食洗器用の洗剤、トイレットペーパーの予備などが設置された　次の宿泊客のため？ キッチンが必要だったので、同ホテルに決めたが、洗剤もなく、汚いフライパンなどが放置されていたため、あまりキッチンを利用できなかった 好きなホテルチェーンの一つを失って残念
Séjour de 5 nuits en novembre 2022

6/10 – Acceptable

Koji

Séjour de 5 nuits en novembre 2022