Title: Extended Stay America Suites Houston Northwest Hwy 290 - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Extended Stay America Suites Houston Northwest Hwy 290 Suburban hotel with a seasonal outdoor pool and a 24-hour front desk ![Deluxe Studio, Multiple Beds, Non Smoking](https://images.trvl-media.com/lodging/1000000/80000/79500/79458/8352e489.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/1000000/80000/79500/79458/2d8183d8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/80000/79500/79458/fe729f3d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Full-size fridge, microwave, stovetop, coffee/tea maker](https://images.trvl-media.com/lodging/1000000/80000/79500/79458/b80b1feb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/80000/79500/79458/1fc5d9e6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in central Fairbanks, Extended Stay America Suites Houston Northwest Hwy 290 offers comfort and convenience. Guests enjoy practical laundry facilities, free WiFi in every room, a seasonal outdoor pool for refreshment, and a lobby with complimentary coffee and tea service. 7.0 Good ## Popular amenities - Pool - Pet-friendly - Kitchen - 24/7 front desk - Laundry - Parking included ## Room options ### Check availability for these dates Tonight [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=79458&PinnedHotelID=79458&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=79458&PinnedHotelID=79458&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 20 - Nov. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=79458&PinnedHotelID=79458&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=79458&PinnedHotelID=79458&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=79458&PinnedHotelID=79458&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=79458&PinnedHotelID=79458&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=79458&PinnedHotelID=79458&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=79458&PinnedHotelID=79458&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ![Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking](https://images.trvl-media.com/lodging/1000000/80000/79500/79458/8bb2c007.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking ### Highlights Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV Blackout drapes/curtains Sofa bed - double Pillowtop bed Shower/tub combination - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Studio, 1 Queen Bed, Non Smoking](https://images.trvl-media.com/lodging/1000000/80000/79500/79458/20534153.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 Queen Bed, Non Smoking ### Highlights Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV Pillowtop bed Blackout drapes/curtains Shower/tub combination Private bathroom - Sleeps 2 - 1 Queen Bed ![Deluxe Studio, Multiple Beds, Non Smoking](https://images.trvl-media.com/lodging/1000000/80000/79500/79458/8352e489.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, Multiple Beds, Non Smoking ### Highlights Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV Blackout drapes/curtains Sofa bed - double Pillowtop bed Shower/tub combination - Sleeps 4 - 2 Queen Beds and 1 Double Sofa Bed ## You may also like Ad ![Free daily full breakfast](https://images.trvl-media.com/lodging/17000000/16130000/16127500/16127459/5034b451.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Comfort Suites Near Sam Houston Race Park Houston - 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Pool - Breakfast included - Pet-friendly - Parking included 8.6 Excellent 865 reviews CA $125 CA $148 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Houston-Hotels-Home2-Suites-By-Hilton-Houston-Westchase.h32911453.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=2b5cee53-eac8-466f-991f-eba5ec064128&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/2000000/1560000/1558900/1558836/dea49ca8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites Houston-Bush Intercontinental Aprt Houston - Pool - Breakfast included - Free airport shuttle - Pet-friendly 8.8 Excellent 1,651 reviews CA $121 CA $142 total includes taxes & fees Nov 28 - Nov 29 [](https://www.expedia.ca/Houston-Hotels-Hampton-Inn-Suites-Houston-Bush-Intercontinental-Airport.h1558836.Hotel-Information?chkin=2025-11-28&chkout=2025-11-29&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=2b5cee53-eac8-466f-991f-eba5ec064128&top_cur=CAD) Ad ![Lobby](https://images.trvl-media.com/lodging/3000000/2120000/2115100/2115005/85da5f21.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Houston/Sugar Land Sugar Land - Pool - Hot tub - Pet-friendly - Parking included 8.2 Very good 1,001 reviews CA $122 CA $140 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Houston-Hotels-Hilton-Garden-Inn-HoustonSugar-Land.h2115005.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=2b5cee53-eac8-466f-991f-eba5ec064128&top_cur=CAD) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/22000000/21910000/21904300/21904232/0a8b10a8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Homewood Suites by Hilton Houston Memorial Memorial - Pool - Breakfast included - Pet-friendly - Parking included 9.4 Exceptional 1,000 reviews CA $137 CA $160 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Houston-Hotels-Homewood-Suites-By-Hilton-Houston-Memorial.h21904232.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=2b5cee53-eac8-466f-991f-eba5ec064128&top_cur=CAD) Ad ![Bar (on property)](https://images.trvl-media.com/lodging/67000000/66880000/66878300/66878232/7aac1aad.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites Houston Sugar Land Sugar Land - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 515 reviews CA $131 CA $150 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Houston-Hotels-Hampton-Inn-Suites-Sugar-Land.h66878232.Hotel-Information?chkin=2025-11-26&chkout=2025-11-27&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=2b5cee53-eac8-466f-991f-eba5ec064128&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/16000000/15970000/15963500/15963494/95723ddf.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites Houston I-10 West Park Row Addicks - Pool - Breakfast included - Pet-friendly - Free WiFi 8.8 Excellent 642 reviews CA $100 CA $117 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Houston-Hotels-Hampton-Inn-Suites-Houston-I-10-West-Park-Row.h15963494.Hotel-Information?chkin=2025-11-25&chkout=2025-11-26&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=2b5cee53-eac8-466f-991f-eba5ec064128&top_cur=CAD) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/210000/203700/203683/658c6a2c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Homewood Suites by Hilton Houston - Willowbrook Mall Willowbrook - Breakfast included - Pet-friendly - Parking included - Free WiFi 8.6 Excellent 393 reviews CA $133 CA $156 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Houston-Hotels-Homewood-Suites-By-Hilton-Houston-Willowbrook-Mall.h203683.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=2b5cee53-eac8-466f-991f-eba5ec064128&top_cur=CAD) Ad ![Reception](https://images.trvl-media.com/lodging/4000000/3920000/3910900/3910858/15b9973a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Houston Westchase Westchase - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 492 reviews CA $123 CA $144 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Houston-Hotels-Holiday-Inn-Houston-Westchase.h3910858.Hotel-Information?chkin=2025-11-26&chkout=2025-11-27&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=2b5cee53-eac8-466f-991f-eba5ec064128&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHouston-Hotels-Extended-Stay-America-Suites-Houston-Northwest-Hwy-290.h79458.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHouston-Hotels-Extended-Stay-America-Suites-Houston-Northwest-Hwy-290.h79458.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.84741%2C-95.50593&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=txzUGUUOCrfbLqApLEDeq1TrGTU=) 5454 Hollister St, Houston, TX, 77040 #### What's nearby - Cinemark Tinseltown Houston 290 - 12 min walk - 1.0 km - George R. Brown Convention Center - 17 min drive - 27.4 km - Rice University - 19 min drive - 26.3 km - NRG Stadium - 21 min drive - 32.3 km - MD Anderson Cancer Center - 21 min drive - 28.5 km #### Getting around - Houston Station - 21 min drive - George Bush Intercontinental Airport (IAH) - 28 min drive #### Restaurants - ‪McDonald's - ‬10 min walk - ‪Whataburger - ‬5 min walk - ‪Chick-fil-A - ‬7 min walk - ‪Tim Hortons - ‬8 min walk - ‪Jack in the Box - ‬5 min walk ## About this property ### Extended Stay America Suites Houston Northwest Hwy 290 Hotel located in Fairbanks Extended Stay America Suites Houston Northwest Hwy 290 provides laundry facilities and more. Stay connected with free in-room WiFi. Additional perks include: - A seasonal outdoor pool - Free self parking - Coffee/tea in the lobby, a banquet hall, and a vending machine - A front-desk safe, smoke-free premises, and luggage storage Room features All 85 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi. More amenities include: - Bathrooms with shower/tub combinations and free toiletries - 32-inch flat-screen TVs with premium channels - Kitchens, full-sized refrigerators/freezers, and microwaves ## Similar properties ![Suite, 1 King Bed, Non Smoking, Jetted Tub](https://images.trvl-media.com/lodging/1000000/700000/695800/695751/5195ba13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Baymont by Wyndham Houston Brookhollow Langwood - Breakfast included - Pet-friendly - Parking included - Free WiFi 6.8 266 reviews CA $66 CA $77 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=695751&PinnedHotelID=695751&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/2000000/1160000/1154100/1154020/f7ad05f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sonesta Essential NW Houston Fairbanks - Pool - Breakfast included - Parking included - Free WiFi 7.0 Good 962 reviews CA $75 CA $88 total includes taxes & fees Nov 20 - 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Air conditioning - Laundry 5.2 732 reviews CA $68 CA $80 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=104199&PinnedHotelID=104199&HadPinnedHotel=true®ionId=-1&adults=2) ![Studio, 2 Double Beds, Non Smoking](https://images.trvl-media.com/lodging/1000000/670000/662700/662665/65f580cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Extended Stay America Suites Houston Katy Freeway Energy Cor Memorial - Pet-friendly - Parking included - Free WiFi - Air conditioning 6.0 906 reviews CA $60 CA $70 total includes taxes & fees Nov 21 - Nov 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=662665&PinnedHotelID=662665&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Coffee and tea in common areas ### Things to do - Seasonal outdoor pool - TV in common areas ### Family friendly - In-room full-sized refrigerator/freezer - In-room kitchen - In-room microwave - Laundry facilities - Seasonal outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (on request) ### Business services - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking ### More - 1 building - 3 floors - Banquet hall - Built in 1997 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Pillowtop mattress ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Full-sized refrigerator/freezer - Kitchen - Microwave - Stovetop ### More - Air conditioning (climate-controlled) - Desk - Free local calls - Iron/ironing board - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 21 ### Check-out Check-out before 11 AM ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay) Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total pets Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay) - Service animals are exempt from fees - Housekeeping fee: USD 10 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The seasonal pool will be open from March to October Children under 18 years old are not allowed in the swimming pool without adult supervision ### Property is also known as Extended Stay America Hotel Houston Northwest Extended Stay Deluxe Houston-Northwest Hotel Houston Extended Stay Houston Houston Extended Stay Extended Stay America Houston Northwest Hotel Extended Stay America Houston Northwest HWY 290 Hollister Extended Stay America Suites Houston Northwest Hwy 290 Hotel Extended Stay America Suites Houston Northwest Hwy 290 Houston ## Frequently asked questions ### Does Extended Stay America Suites Houston Northwest Hwy 290 have a pool? > Yes, this property has a seasonal outdoor pool. ### How much does it cost to stay at Extended Stay America Suites Houston Northwest Hwy 290? > As of Nov 19, 2025, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Houston Northwest Hwy 290 on Nov 20, 2025 start from CA $72.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Houston-Hotels-Extended-Stay-America-Suites-Houston-Northwest-Hwy-290.h79458.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Extended Stay America Suites Houston Northwest Hwy 290 pet-friendly? > Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Extended Stay America Suites Houston Northwest Hwy 290? > Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Extended Stay America Suites Houston Northwest Hwy 290? > Check-out is at 11 AM. ### Where is Extended Stay America Suites Houston Northwest Hwy 290 located? > Located in Fairbanks, this hotel is within 9 mi (15 km) of Karbach Brewing, Memorial Hermann Greater Heights Hospital, and Baseball USA The Yard. Memorial Hermann Memorial City Medical Center and Memorial City Mall are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Extended Stay America Suites Houston Northwest Hwy 290 Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 93 8 - Good 56 6 - Okay 42 4 - Poor 31 2 - Terrible 42 ### 7.2/10 Cleanliness ### 7.8/10 Staff & service ### 6.4/10 Amenities ### 7.0/10 Property conditions & facilities ### 6.2/10 Eco-friendliness ### 10/10 Excellent #### Luis Nov 13, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel ##### Luis Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Kjerstin Nov 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place for my family until apartment gets ready ##### Kjerstin Stayed 7 nights in Oct 2024 ### 10/10 Excellent #### Kjerstin Nov 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Family friendly ##### Kjerstin Stayed 6 nights in Oct 2024 ### 6/10 Okay #### May Phyu Nov 9, 2024 Quiet and peaceful ##### May Phyu Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Deonsha Feb 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities David at the front desk was pretty dope and I checked in having a BAAAAAD day with so much going on. Great customer service goes a long way. Room was neat and clean and the accommodations were spot on in a pinch. Great price point for sure. ##### Deonsha Stayed 1 night in Jan 2025 ### 10/10 Excellent #### DEEQUAN Aug 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I enjoyed my stay at the staff was friendly and great service full hospitality. Can't wait to come back for a week stay in a mth or two. Thank you. ##### DEEQUAN Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Cynthia Feb 25, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My first time riding greyhound, it's been excellent! ##### Cynthia Stayed 1 night in Feb 2023 ### 2/10 Terrible #### Porsha Nov 1, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort Roaches! Don’t go here ##### Porsha Stayed 6 nights in Oct 2024 ### 4/10 Poor #### Jessica Aug 8, 2023 Liked: Staff & service, amenities Disliked: Cleanliness, property conditions & facilities The staff was very friendly and helpful when needed. The room had roaches pretty bad and the hallway and room smelled bad. ##### Jessica ### 2/10 Terrible #### Darciea Feb 1, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Fleas & roaches. No cooking equipment available. No chairs available to eat at the table. ##### Darciea Stayed 3 nights in Jan 2025 ### 2/10 Terrible #### John Jul 20, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort There no room available and i called about my money back and u all didn't pick up the phone at all ##### John Stayed 1 night in Jul 2024 ### 6/10 Okay #### Kellye Dec 4, 2022 Disliked: Staff & service, room comfort #### Not satisfied When I arrived at the property I was unable to get into the lobby. Check in was quick. The room was ok but I noticed on the second night there was a roach in the bathroom and in the kitchen area. ##### Kellye Stayed 2 nights in Dec 2022 ### 2/10 Terrible #### Ken Jul 20, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Roaches in our room. Management would not compensate us for the room. ##### Ken Stayed 2 nights in Jul 2023 ### 2/10 Terrible #### Dago Jun 2, 2024 Disliked: Cleanliness, property conditions & facilities Room was nasty, smells horrible, can’t sleep so we decided to leave early morning, we rented for 2 nights and used only hours. Worst experience ever ##### Dago Stayed 2 nights in May 2024 ### 2/10 Terrible #### Aja Apr 26, 2024 Disliked: Staff & service, amenities, property conditions & facilities The phones and wifi didn’t work and it took hours before someone showed up to the front desk but still provided no assistance ##### Aja Stayed 1 night in Apr 2024 ### 2/10 Terrible #### Sumaira Jul 11, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Toilets didn’t work. No hot water. No pool operational. No wifi and the roof was leaking No bfast. And it smelled really bad. Very unhygienic and unsafe. Horrible experience do not go!!! ##### Sumaira Stayed 1 night in Jul 2024 ### 2/10 Terrible #### Christopher Jan 16, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I found blood on my sheets and a roach in my room. I have a video of both. At check in there was no one attending the front desk. When attempting to resolve the issue with the roaches, the manager couldn’t be find for two hours. ##### Christopher Stayed 1 night in Jan 2024 ### 4/10 Poor #### Marco Jun 22, 2023 Disliked: Cleanliness, property conditions & facilities Bad smell since you arrive, the rooms with terrible carpet no wifi working in rooms, never came to clean room. Really bad expirience ##### Marco Stayed 5 nights in Jun 2023 ### 2/10 Terrible #### Kimberly Jun 12, 2023 Disliked: Cleanliness, property conditions & facilities The first night we were there the lights went out around 6ish . The lights came back on around 3ish that morning. So we were super Hot until then. Bugs came out in the kitchen area once they sensed the lights were out😡 The elevator smelled like raid Everybody! Nobody could access the pool because something had to be done to it on Monday 😤 and we left that Sunday evening. The pillows were flat,sheets were stained,It was just pitiful. Its just somewhere to lay your head. The staff was really friendly though. So i didn't take it out on them ##### Kimberly Stayed 3 nights in Jun 2023 ### 10/10 Excellent #### Verified traveller Jul 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy buen hotel Muy bien equipada y buen servicio del personal ##### Verified traveller Stayed 4 nights in Jul 2025 ### 2/10 Terrible #### Diego Jan 10, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel sucio y lleno de cucarachas Hotel sucio e infestado de cucarachas, pésimo servicio del personal en el lobby, tuve que cancelar mi estancia y buscar otro hotel no lo recomiendo para nada ##### Diego Stayed 2 nights in Jan 2022 ### 4/10 Poor #### Claudia Nov 13, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort I was very disappointed that in my 2 night stay there was no housekeeping and there was alot of roaches. I used this hotel prior and it was nothing like this time. :( ##### Claudia Stayed 2 nights in Nov 2021 ### 4/10 Poor #### Gustavo Nov 10, 2021 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Muchas cucarachas, sucio el piso, olor a hierba, no sirven desayuno. El personal fue amable. ##### Gustavo Stayed 3 nights in Nov 2021 ### 2/10 Terrible #### adriana Sep 22, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No respetaron la habitacion, huele mucho a cigarro ##### adriana Stayed 3 nights in Sep 2021 ### 6/10 Okay #### Maya Sep 1, 2021 Liked: Staff & service Disliked: Cleanliness There was a terrible smell in the hallways and Small roaches in the kitchen and bathroom area ##### Maya Stayed 2 nights in Aug 2021 ## Expedia's Latest Trends ### Hotels > [The Post Oak Hotel at Uptown Houston](https://www.expedia.ca/Houston-Hotels-The-Post-Oak-Hotel-At-Uptown-Houston.h22340244.Hotel-Information) > > [Hyatt Place Houston/Galleria](https://www.expedia.ca/Houston-Hotels-Hyatt-Place-HoustonGalleria.h12294828.Hotel-Information) > > [JW Marriott Austin](https://www.expedia.ca/Austin-Hotels-JW-Marriott-Austin.h8778760.Hotel-Information) > > [Fairmont Dallas](https://www.expedia.ca/Dallas-Hotels-Fairmont-Dallas.h18280.Hotel-Information) > > [Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel](https://www.expedia.ca/Houston-Hotels-Heights-House-Hotel.h50569221.Hotel-Information) > > [DoubleTree by Hilton Hotel & Suites Houston by the Galleria](https://www.expedia.ca/Houston-Hotels-DoubleTree-By-Hilton-Hotel-Suites-Houston-By-The-Galleria.h20116.Hotel-Information) > > [Homewood Suites Houston Downtown](https://www.expedia.ca/Houston-Hotels-Homewood-Suites-Houston-Downtown.h13173758.Hotel-Information) > > [InterContinental Houston by IHG](https://www.expedia.ca/Houston-Hotels-InterContinental-Houston-Medical-Center.h23830866.Hotel-Information) > > [Hyatt Place Austin Downtown](https://www.expedia.ca/Austin-Hotels-Hyatt-Place-Austin-Downtown.h5437747.Hotel-Information) > > [The Laura Hotel, Houston Downtown, Autograph Collection](https://www.expedia.ca/Houston-Hotels-Alessandra-Hotel.h20052335.Hotel-Information) > > [Hotel Van Zandt](https://www.expedia.ca/Austin-Hotels-Hotel-Van-Zandt.h10269315.Hotel-Information) > > [Hotel Zaza Houston Museum District](https://www.expedia.ca/Houston-Hotels-Hotel-Zaza-Houston-Museum-District.h3306.Hotel-Information) > > [The Moran CITYCENTRE](https://www.expedia.ca/Houston-Hotels-The-Moran-CITYCENTRE.h2302841.Hotel-Information) > > [Grand Hyatt San Antonio River Walk](https://www.expedia.ca/San-Antonio-Hotels-Grand-Hyatt-San-Antonio-River-Walk.h1848212.Hotel-Information) > > [The Royal Sonesta Houston Galleria](https://www.expedia.ca/Houston-Hotels-Royal-Sonesta-Houston-Galleria.h878652.Hotel-Information) > > [C. 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