Front of property

Reviews of Days Inn & Suites by Wyndham Houston / West Energy Corridor

2.5 out of 5

Reviews

6.8
Rating 10 - Excellent. 229 out of 671 reviews" "
Rating 8 - Good. 151 out of 671 reviews" "
Rating 6 - Okay. 77 out of 671 reviews" "
Rating 4 - Poor. 80 out of 671 reviews" "
Rating 2 - Terrible. 134 out of 671 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Suzette

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The hotel smelled like pot, people smoking in the hall way. A woman was running up and down the hall way. No respect for other guest. People yelling at 12 in the morning. Got a non smoking room and it literally smelled like cigarettes.
Stayed 2 nights in Mar 2024

2/10 Terrible

Zohaib

Disliked: Staff & service, amenities, property conditions & facilities
Na
Stayed 4 nights in Mar 2024

4/10 Poor

Alice Phuong

Disliked: Cleanliness, staff & service, property conditions & facilities
We stay for 3 nights and the elevator broke for 3 nights. We stay at 3 floor and we have to walk back and forth. Not recommended!
Stayed 3 nights in Mar 2024

2/10 Terrible

Niamur

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very messy. There was weed smells everywhere. The elevator and floors were dirty as hell. I regret staying that hotel. There was no good Breakfast as well.

10/10 Excellent

Roderick

Liked: Staff & service
Stayed 1 night in Feb 2024

4/10 Poor

Rita

Business traveller
Disliked: Amenities
Couldn’t sleep due to weird noise in the room
Stayed 1 night in Feb 2024

4/10 Poor

Edward

Disliked: Cleanliness
Stayed 2 nights in Jan 2024

2/10 Terrible

Wilfredo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is to many people that make lots of noise in the night time
Stayed 2 nights in Jan 2024

2/10 Terrible

Jorge

Stayed 1 night in Jan 2024

2/10 Terrible

thao

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
bad service
no hot water for two days nor exchange room or refund
Stayed 2 nights in Dec 2023

10/10 Excellent

Yulian

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2023

2/10 Terrible

Victor

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Asked for room to be cleaned multiple times by different people housekeeping front desk people and even the managers are no help told housekeeping we couldn’t sleep comfortably because of bugs we felt things crawling on us witch is no what anyone wasn’t when paying for a room
Stayed 2 nights in Dec 2023

2/10 Terrible

Nasiru

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing. Terrible staffing
Stayed 1 night in Dec 2023

10/10 Excellent

Juana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Saleem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Amy

Travelled with family
The hotel is relatively clean, but the bed is not comfortable, because it sinks in deeply, causing back pain, so it is difficult to sleep..
Stayed 2 nights in Nov 2023

4/10 Poor

Lan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall feel of the place was just terrible, we had four people and stayed there for 3 days and 2 nights but only got 2 bath towels. One of the bath towels was dirty with many markings on it. When we asked for more towels, there was none available until the next day and even then, they only provided us with 2 more. Breakfast was also dismal and the hallway smelled like cigarettes and weed the whole time.
Stayed 2 nights in Nov 2023

8/10 Good

Latasha

Travelled with family and small children
Liked: Cleanliness
They have great service just major things you suppose to have available isn’t available like washer & dryers but other than that I would stay again
Stayed 2 nights in Nov 2023

6/10 Okay

Jack Thu

Stayed 2 nights in Nov 2023

4/10 Poor

Eliamaria

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Booked this place close to thanksgiving so it was kind of a last resort. The room itself was clean-ish, minus the wear on the wall edges and the heater being FILTHY, but the noise was AWFUL. All through the night there were dogs barking, people yelling possibly fighting, cars revving up in the lot, and the walls were so thin that it was too clear. When we got there in the late evening, someone was sleeping on the floor in the hallway. Thankfully we were just there one night.
Stayed 1 night in Nov 2023

6/10 Okay

Stephen

Liked: Staff & service
Great check in experience. Room was clean except for the coffee pot. They had left the coffee filters from someone else inside. Room was missing the smoke detector. Breakfast was lacking.
Stayed 1 night in Nov 2023
Response from General Manager Edward Ivan on Nov 21, 2023
Thank you for taking the time out of your busy schedule to leave us feedback! I deeply apologize about the issue's you had with your recent stay! We hope to see you again soon as we will strive to exceed your expectations.

6/10 Okay

Wanna

Travelled with group
Liked: Staff & service
Stayed 1 night in Nov 2023
Response from General Manager Edward Ivan on Nov 21, 2023
Thank you for staying with us!We hope to see you again soon!

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Complaints!
Ivan handled my late check in quickly and professionally!! Thank you for your service!
Stayed 1 night in Nov 2023
Response from General Manager Edward Ivan on Nov 21, 2023
Thank you for taking the time out of your busy schedule to leave us feedback! We appreciate you and hope to see you again soon!

10/10 Excellent

SYLVIA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 4 nights in Nov 2023
Response from General Manager Edward Ivan on Nov 21, 2023
Thank you so much for taking time out of your busy schedule to leave us feedback!We appreciate your business and hope to see you again soon!

6/10 Okay

Eduardo

Stayed 1 night in Oct 2023
Response from General Manager Edward Ivan on Nov 21, 2023
Thank you for leaving us feedback!We will work harder for you on your next stay!We hope to see you again soon!

2/10 Terrible

Ariana

Liked: Staff & service
Disliked: Room comfort
Horrible stay
Would never stay here again find out for your self & you’ll see why
Stayed 1 night in Oct 2023
Response from General Manager Edward Ivan on Nov 1, 2023
Thank you for taking the time to leave us feedback, I strive to ensure every guest has an enjoyable experience while staying with us. We hope in the future you give us another try to exceed your expectations.

10/10 Excellent

steve

Stayed 1 night in Oct 2023
Response from General Manager Edward Ivan on Nov 1, 2023
Thank you so much we look forward to seeing you soon!

10/10 Excellent

Rakif

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2023
Response from General Manager Edward Ivan on Nov 1, 2023
Thank you so much for taking the time to leave us feedback! We look forward to seeing you again soon!

6/10 Okay

Gina

Liked: Cleanliness, staff & service
There were no movie channels like hbo or cinemax, etc. a guest had a dog that yapped and woke me at 5am., also, the people above me kept stomping around so it was not quiet for me. The room was very clean and the coffee was good.
Stayed 2 nights in Oct 2023
Response from General Manager Edward Ivan on Oct 17, 2023
Thank you for taking the time to leave us feedback.I apologize you had an issue with your stay!We hope to see you again and will work harder to make sure you have an enjoyable stay!

10/10 Excellent

Latasha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again most definitely
Stayed 2 nights in Oct 2023
Response from General Manager Edward Ivan on Oct 17, 2023
Thank you for taking time to leave us feedback!We realy appreciate you and look forward to seeing you again soon!

2/10 Terrible

vladimir

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The non smoking room was reeking of sigarette smoke. The breakfast consisted of muffins and cereal. The premises were in poor condition and smelled badly. I would not recommend anyone staying there.
Stayed 1 night in Oct 2023
Response from General Manager Edward Ivan on Oct 17, 2023
I apologize you had an issue with your stay,We work hard to make sure every guest has an enjoyable stay with us!We hope you will give us another try in the future and I promise we will do our best to make sure you leave happy!

10/10 Excellent

debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really helpful.
Stayed 7 nights in Oct 2023
Response from General Manager Edward Ivan on Oct 17, 2023
Thank you for taking the time to leave us feedback!We hope to see you again soon!

8/10 Good

Uzoma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's what you pay for. My only disappointment was the breakfast. Other than that, it was a nice clean quiet place and the room was great. Staff was polite. It was fine.
Stayed 1 night in Sep 2023
Response from General Manager Edward Ivan on Oct 1, 2023
Thank you for taking the time to leave us your thoughts about your stay! We appreciate you taking time out of your busy schedule to do so! We hope to see you again soon!

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Response from General Manager Edward Ivan on Sep 22, 2023
Thank you for staying with us!We value and appreciate your business!

8/10 Good

Scothelia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Need a hot breakfast.
Stayed 1 night in Sep 2023
Response from General Manager Edward Ivan on Sep 22, 2023
Thank you for leaving us feedback! I would love to serve a hot breakfast. Days inn by Wyndham is completely moving away from serving any kind of breakfast.They are doing this Brand Wide. However we will still offer our complimentary grab and go breakfast!We appreciate your business and hope to see you again soon!

8/10 Good

Rahma

Stayed 1 night in Sep 2023
Response from General Manager Edward Ivan on Sep 22, 2023
Thank you for taking time to leave us feedback!We appreciate your business and hope to see you again soon!

6/10 Okay

Karen

Ok
Stayed 1 night in Sep 2023
Response from General Manager Edward Ivan on Sep 18, 2023
Thank you for staying with us!We appreciate your business!I promise we are making changes to exceed our customers expectaions!

6/10 Okay

Isreal

Liked: Staff & service
Stayed 2 nights in Sep 2023
Response from General Manager Edward Ivan on Sep 18, 2023
Thank you for staying with us!We appreciate your business!We look forward to seeing you again!

6/10 Okay

Ashley

Travelled with family
Disliked: Property conditions & facilities
Much potential. While in repair mode though, weekend prices far to high and dramatic a change. I didn't have hot water till 30 mins before my checkout time , the desk person at that time was understandibg but still tried to be rushy. Question the overall cleanliness with no hot water available, but can see it being a great worthwhile stay when repairs are eventually finished, pipes, carpets throughout etc, a feasible find given the current weekday rates, but rate hike and large deposit for cash after already staying there, unacceptable
Stayed 1 night in Sep 2023
Response from General Manager Edward Ivan on Sep 18, 2023
We appreciate you staying with us!And we are doing our best to make major changes to exceed customers expectations.We do not ask for a large deposit when paying cash!We actually request the lowest deposit in the area!Its only 50 when paying cash or our guests can put a major credit card on file and not be subject to doing a refundable deposit. This is to ensure we are able to collect some of the money from guests if they damage our property! And this deposit is completely refundable upon departure of your stay! We do not like to keep deposits that our guests put up, but when you do damage we have no choice. We appreciate our great guests that do not do damage to our sheets towels etc.

2/10 Terrible

Mabel

Stayed 2 nights in Sep 2023
Response from General Manager Edward Ivan on Sep 18, 2023
Thank you for taking your time to leave us feedback.I apologize we did not exceed your expectations.We hope when your in the area again you give us another opportunity to serve you!

6/10 Okay

Ancy

Travelled with family
Disliked: Amenities, property conditions & facilities
The room itself was okay. I found a live roach on the bed and floor. Besides that, the room was clean and spacious. Good food and shopping within 5 to 10 minutes. Elevator was not working. The stairs were dirty and appeared that people might be living in the stairs. The free breakfast is small muffins, cereal, and coffee. No hot food is served. Overall, it’s fine if you’re on a tight budget. Otherwise, find a different hotel.
Stayed 2 nights in Sep 2023
Response from General Manager Edward Ivan on Sep 8, 2023
Thank you for taking time to leave us feedback!The stairwells you mention are an issue and we have paid for the carpet to be replaced we are just waiting for it to be installed. We are working hard to do many upgrades to the property. We hope you give us another try and I promise it is getting better day by day!

8/10 Good

Bless

Liked: Cleanliness, staff & service
Safe and quite environment, walkable distance to shopping center and available parking. Breakfast need some improvements.
Stayed 2 nights in Sep 2023
Response from General Manager Edward Ivan on Sep 8, 2023
Thank you for taking the time to leave us feedback! The Wyndham brand of Days Inn is completely doing away with breakfast. But we will still offer a lite grab and go complimentary breakfast for our guests!We hope to see you again soon!

8/10 Good

Kelvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice facility, staff was friendly, a lot food options in the area
Stayed 1 night in Sep 2023
Response from General Manager Edward Ivan on Sep 8, 2023
Thank you so much for taking time out of your busy schedule. We appreciate you and look forward to seeing you again soon!

10/10 Excellent

Symone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from General Manager Edward Ivan on Sep 8, 2023
Thank you so much for taking time out of your busy schedule to leave us a review.We appreciate you and look forward to seeing you again soon!

2/10 Terrible

Kofoworola

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches in the room
Stayed 7 nights in Aug 2023
Response from General Manager Edward Ivan on Sep 2, 2023
I want to thank you for taking the time to leave us feedback, I deeply apologize that you had an issue with your stay. This is not a normal occurrence and I will work with maintence and housekeeping to make sure this doesn't happen to any guests again

2/10 Terrible

Yudith

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in at 3:40 pm they gave card but didn’t went to the room to checkout I came back around 10:30 pm and when I try to open the door my card wouldn’t go thru I knocked to see if someone was in and a lady responded. She said this my room. So I went downstairs to the lobby to inform about these huge mistakes they said they didn’t have any rooms available. Huge mistake would never come back here
Stayed 2 nights in Aug 2023
Response from General Manager Edward Ivan on Sep 2, 2023
I want to deeply apologize about the situation that occurred during your stay. Please contact the hotel and ask to speak with the General Manager.

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was dirty and there were individuals roaming and sleeping in the hallway
Stayed 2 nights in Aug 2023
Response from General Manager Edward Ivan on Aug 20, 2023
Thank you for laving feedback we love it when guests leave honest feedback, and deal with guests that do not not. I reviewed cameras during your stay and did not see anyone sleeping in the halls. If you would like to contact me at the property to speak about your stay I would love the opportunity to address what issues you seemed to have.

8/10 Good

jamal, Chalmette

Travelled with family
Liked: Cleanliness, property conditions & facilities
decent . We were traveling as part of two families from New Orleans, clean. But they did not give me the two rooms as I requested them with the number of beds. The guy in front of the disc was very nice. With us
Stayed 1 night in Jul 2023
Response from General Manager Edward Ivan on Jul 28, 2023
Thank you for taking the time to give me your feedback, this is very important so that i can ensure all guests have an enjoyable stay without any problems.Please contact the front desk and ask for the General Manager if I am not on the property ask for my personal phone number. We hope when your in the area again you give us another opportunity to serve you.Next time i will do everything in my power to ensure your able to leave us positive feedback!

6/10 Okay

Carissa

Business traveller, Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from General Manager Edward Ivan on Jul 28, 2023
Thank you for leaving us feedback!When you have time if you could contact the hotel and ask for the General Manager if I am not on property please ask for my personal cellphone. I would like to know how we can do better so that we earn a better review. We hope you give us another opportunity in the future to exceed your expectations.

8/10 Good

Shermon

Stayed 1 night in Jul 2023
Response from General Manager Edward Ivan on Aug 20, 2023
Thank you for leaving us feedback! We are making changes to become better!We look forward to seeing you again soon!