Title: Candlewood Suites Houston Medical Center by IHG - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Candlewood Suites Houston Medical Center by IHG Travelers find everything they need at this Houston hotel: 24-hour fitness center, shopping options, and express check-out for a smooth departure. ## Photo gallery for Candlewood Suites Houston Medical Center by IHG ![Exterior - Candlewood Suites Houston Medical Center by IHG (Houston)](https://images.trvl-media.com/lodging/3000000/2230000/2227000/2227000/168bdeac.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Full-size fridge, microwave, stovetop, dishwasher - Candlewood Suites Houston Medical Center by IHG (Houston)](https://images.trvl-media.com/lodging/3000000/2230000/2227000/2227000/14da1a00.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Candlewood Suites Houston Medical Center by IHG (Houston)](https://images.trvl-media.com/lodging/3000000/2230000/2227000/2227000/b0f701b8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Candlewood Suites Houston Medical Center by IHG (Houston)](https://images.trvl-media.com/lodging/3000000/2230000/2227000/2227000/27e929b7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Candlewood Suites Houston Medical Center by IHG (Houston)](https://images.trvl-media.com/lodging/3000000/2230000/2227000/2227000/2693cb6a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Candlewood Suites Houston Medical Center, in the heart of the city, offers a comfortable base with practical amenities. Guests can maintain fitness routines at the 24-hour gym, stay connected with in-room WiFi, and enjoy convenient dry cleaning services and on-site shopping. ## Reviews 7.4 Good ## Popular amenities - Pet friendly - Parking included - Free WiFi - Air conditioning - Gym - Business services ## Room options ### Check availability for these dates Tonight [Jan. 20 - Jan. 21](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=2227000&PinnedHotelID=2227000&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=2227000&PinnedHotelID=2227000&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 21 - Jan. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=2227000&PinnedHotelID=2227000&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=2227000&PinnedHotelID=2227000&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2227000&PinnedHotelID=2227000&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2227000&PinnedHotelID=2227000&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2227000&PinnedHotelID=2227000&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2227000&PinnedHotelID=2227000&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Suite, 1 Queen Bed, Accessible (Mobility Accessible) ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2230000/2227000/2227000/4b894713.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Queen Bed, Accessible (Mobility Accessible) 9.0 Wonderful 2 reviews ### Highlights Air conditioning Connecting rooms available Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV Blackout drapes/curtains Separate bedroom - 1 bedroom - Sleeps 4 - 1 Queen Bed ### View all photos for Studio Suite ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2230000/2227000/2227000/8c270fdc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite 9.0 Wonderful 2 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV Blackout drapes/curtains - Sleeps 2 - 1 Queen Bed ### View all photos for Studio Suite, 1 Queen Bed ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2230000/2227000/2227000/efeb6796.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 Queen Bed 7.0 Good 29 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV Blackout drapes/curtains - Sleeps 2 - 1 Queen Bed ### View all photos for Suite, 1 Queen Bed ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2230000/2227000/2227000/ac18c00b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Queen Bed ### Highlights Air conditioning Connecting rooms available Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV Blackout drapes/curtains Separate bedroom - 1 bedroom - Sleeps 4 - 1 Queen Bed ### View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Accessible) ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2230000/2227000/2227000/8c270fdc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 Queen Bed, Accessible (Mobility Accessible) ### Highlights Air conditioning Connecting rooms available Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV Blackout drapes/curtains Deep soaking bathtub - Sleeps 2 - 1 Queen Bed ### View all photos for Suite, 1 Queen Bed, Accessible (Communications Accessible) ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2230000/2227000/2227000/4b894713.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Queen Bed, Accessible (Communications Accessible) ### Highlights Air conditioning Connecting rooms available Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV Blackout drapes/curtains Separate bedroom - 1 bedroom - Sleeps 4 - 1 Queen Bed ## You may also like Ad ![Desk, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/94000000/93250000/93249900/93249847/543c3e24.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Studio 6 Webster, TX Houston - NASA Lake Webster - Pool - Pet friendly - Parking included - Free WiFi 6.8 123 reviews CA $75 CA $88 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Houston-Hotels-Studio-6-Webster.h93249847.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=2da46006-fe50-429f-bebf-fa51a651e5a9&top_cur=CAD) Ad ![Desk, laptop workspace, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/1000000/1000000/996200/996164/5c61d8db.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motel 6 Houston, TX - Medical Center/NRG Stadium Willow Meadows/Willowbend Area - Pet friendly - Parking included - 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Pool - Breakfast included - Pet friendly - Parking included 8.8 Excellent 68 reviews CA $107 CA $126 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Houston-Hotels-Hampton-Inn-Suites-Houston-Cypress-Station.h424897.Hotel-Information?chkin=2026-1-30&chkout=2026-1-31&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=2da46006-fe50-429f-bebf-fa51a651e5a9&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHouston-Hotels-Candlewood-Suites-Houston-Medical-Center.h2227000.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHouston-Hotels-Candlewood-Suites-Houston-Medical-Center.h2227000.Hotel-Information) ## About the area Located in South Main, a neighborhood in Houston, Candlewood Suites Houston Medical Center by IHG is in the entertainment district. Memorial City Mall and CityCentre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Houston Zoo and Downtown Aquarium. Looking to enjoy an event or a game? See what's going on at NRG Stadium or Daikin Park. [Visit our Houston travel guide](https://www.expedia.ca/Houston.dx178265) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.67580%2C-95.42628&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=BrbUWc2ZpeVMw_LnMOST2TeAXPI=) 10025 S Main Street, Houston, TX, 77025 ### What's nearby - ![Texans Vs Bears ](https://images.trvl-media.com/place/1503/e9e0c365-cf4d-4e4b-b714-f9dd65c34baf.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) NRG Park 17 min walk \- 1.4 km - ![Texans Vs Bears ](https://images.trvl-media.com/place/1503/e9e0c365-cf4d-4e4b-b714-f9dd65c34baf.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) NRG Stadium 2 min drive \- 2.3 km - ![Houston_NRGCenter_553248635389801959_1](https://images.trvl-media.com/place/553248635389801959/4dd60669-d0d6-45ff-a461-310547334253.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) NRG Center 3 min drive \- 2.6 km - NRG Arena 2 min drive \- 3.0 km - NRG Astrodome 3 min drive \- 3.4 km ### Getting around - Stadium Park/Astrodome Station 4 min drive - Kinder Station 8 min drive - Houston William Hobby Airport (HOU) 32 min drive ### Restaurants - McDonald's 8 min walk - Raising Cane's Chicken Fingers 11 min walk - Whataburger 4 min walk - One Stop Food Mart 16 min walk - Starbucks 9 min walk ## About this property ### Candlewood Suites Houston Medical Center by IHG Hotel near NRG Stadium Take advantage of a grocery/convenience store, shopping on site, and laundry facilities at Candlewood Suites Houston Medical Center by IHG. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center. You'll also enjoy the following perks during your stay: - Free self parking - Express check-out, a 24-hour front desk, and a vending machine - An elevator, a TV in the lobby, and a computer station Room features All 80 rooms have comforts such as air conditioning, in addition to amenities like free WiFi. Extra amenities include: - Free toiletries and hair dryers - 32-inch flat-screen TVs with premium channels and DVD players - Kitchens, full-sized refrigerators/freezers, and dishwashers ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/67000000/66030000/66022900/66022895/eca4a935.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wingate Houston near NRG Park/Medical Center South Main - Pool - Breakfast included - Pet friendly - Free WiFi 6.6 999 reviews CA $151 CA $177 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=66022895&PinnedHotelID=66022895&HadPinnedHotel=true®ionId=-1&adults=2) ![Hypo-allergenic bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/17600/17531/2ae57d48.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Inn & Suites NRG Park - Medical Center South Main - Pool - Breakfast included - Pet friendly - Kids pool 6.6 1,002 reviews CA $92 CA $108 total includes taxes & fees Feb 18 - 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Pool - Breakfast included - Pet friendly - Free WiFi 8.2 Very good 1,008 reviews CA $141 CA $166 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=67691&PinnedHotelID=67691&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/430000/428800/428779/4c06ef00.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Extended Stay America Suites Houston Med Ctr Braeswood Bl Texas Medical Center - Pool - Breakfast included - Pet friendly - Parking included 5.8 1,008 reviews CA $81 CA $95 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=428779&PinnedHotelID=428779&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Things to do - 24-hour gym - Shopping - TV in common areas ### Family friendly - DVD player - Grocery/convenience store - In-room full-sized refrigerator/freezer - In-room kitchen - In-room microwave - Laundry facilities ### Conveniences - 24-hour front desk - Grocery/convenience store - Laundry facilities - Vending machine ### Guest services - Housekeeping (weekly) ### Business services - 24-hour business center - Computer station ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 3 accessible parking spaces - Assistive listening devices - Braille/raised signage - Elevator - Front entrance ramp - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible public washroom ### More - 1 building - 4 floors - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Towels provided ### Entertainment - 32-inch flat-screen TV with premium cable channels - DVD player ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Full-sized refrigerator/freezer - Kitchen - Microwave - Stovetop ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free local calls - Iron/ironing board - Phone ## Policies ### Check-in Check-in time starts at 3:00 PM Minimum check-in age: 21 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 75.00 per pet, per stay (maximum USD 150 per stay) Service animals are welcome, and are exempt from fees Up to 80 lbs per pet Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome 2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Pet fee: USD 75.00 per pet, per stay (maximum USD 150 per stay) - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is recommended for transportation to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Candlewood Houston Candlewood Suites Hotel Houston Candlewood Suites Houston Houston Candlewood Suites Candlewood Suites Houston Medical Hotel Houston Candlewood Suites Houston Hotel ## Frequently asked questions ### Is Candlewood Suites Houston Medical Center by IHG pet-friendly? ### How much does it cost to stay at Candlewood Suites Houston Medical Center by IHG? ### How much is parking? ### What time is check-in at Candlewood Suites Houston Medical Center by IHG? ### What time is check-out at Candlewood Suites Houston Medical Center by IHG? ### Where is Candlewood Suites Houston Medical Center by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Candlewood Suites Houston Medical Center by IHG Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.6 Location ### 8.0 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 273 8 - Good 254 6 - Okay 132 4 - Poor 82 2 - Terrible 88 ## Reviews ### 10/10 Excellent #### Myra Dec 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a safe, friendly hotel close to MDA Cancer Center ##### Myra Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Gwendelin Oct 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great place close to mostly everything needed. Kitchen and cooking untensils supplied so you can prepare your own meals 😊. Location is great to Medical Centers đŸ„. I enjoyed my stay ##### Gwendelin Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Steve Sep 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's a nice place with a nice staff. The rooms have full size refrigerators which I like. The traffic can make it hard to get out onto the road sometimes. ##### Steve Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Judith May 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient to where I wanted to be staff was nice too ##### Judith Stayed 2 nights in May 2025 ### 4/10 Poor #### Edward Nov 11, 2025 Disliked: Amenities, property conditions & facilities The rooms were clean and spacious. The coffee pot didn't work. The hall carpet was so badly stained that it looked like the floor of an auto repair shop. The door to our room had to be opened by throwing my body weight against the door. There was a bad smell in the hallway. There were insufficient baggage carts. My wife did not feel physically safe. I cautioned her against going out into the common areas alone. ##### Edward Stayed 2 nights in Nov 2025 ### 6/10 Okay #### Jennifer Jun 9, 2025 Disliked: Property conditions & facilities The property is very old. You can tell it’s been painted a lot and the carpets are dirty. Couch and chair in the room was dirty. The area is sketchy. The staff was very nice and accommodating. ##### Jennifer Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Stacey Sep 6, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ive stay at Candlewood Suites in a different location and it was wonderful.....the room was nice and clean air conditioner work perfect water was hot .....my stay at Candlewood is always GREAT ##### Stacey Stayed 3 nights in Sep 2023 ### 8/10 Good #### Santiago Jun 16, 2025 Liked: Cleanliness, property conditions & facilities Well the pool was not opened. Under maintenance. Room was not cleaned the next day. Guess not enough staff available. ##### Santiago Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Nancy Aug 28, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay was great, we arrived early and we’re allowed to check-in a couple hours early. The room and facilities were very clean!! I loved the water pressure in the shower
it was calming and refreshing after a 3hr drive to get there. I will definitely book here again when I return. ##### Nancy Stayed 1 night in Aug 2023 ### 6/10 Okay #### Leticia Dec 6, 2025 Liked: Cleanliness Disliked: Property conditions & facilities I only stayed one night or else I would have asked for a different room. The staff was friendly. The room was clean. Except 1\. The remote for the tv didn't work. 2.One of the bathroom cabinet doors was ripped out. 3\. There was a dime size hole in the fitted sheet. 4\. The coffee maker had broken parts, it worked but it was difficult to remove the pot. 5\. The kitchenette was missing a fire extinguisher. 6\. The toilet tank handle didn't work properly, so I had to remove the lid off and manually flush the tank. I notified the management when I checked out . The manager asked me I could have notified the night crew. I told the morning manager I was only staying obe night. Or else I would have for a longer stay. Needless to say I told the manager I was letting them know of the issues because I didn't want to be charged for items that were already broken. You decide if the price is worth it. I think next time I will go back and stay at the 5 stars grade 9 hotels and above. Sorry Candlewood. Also this is a privately owned property so you can tell difference. ![](https://a.travel-assets.com/ugc/hotel-reviews/9a440508-df86-4a8a-95af-251c3f11ee3d-1765043146397.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f59e8b05-b172-4afc-87f8-68b69611b554-1765043145338.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a3e2c039-e790-48e2-b141-53753aebc168-1765043146304.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9a161d96-e69a-4934-be1d-5b2d01860114-1765043145623.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Leticia Stayed 1 night in Dec 2025 ### 4/10 Poor #### Cynthia Nov 19, 2024 Disliked: Property conditions & facilities Staff sorely in need of manager. Shuttle driver very good. Coffee maker in room not working. Surrounding area risky. ##### Cynthia Stayed 2 nights in Nov 2024 ### 2/10 Terrible #### Amber Sep 8, 2025 Disliked: Cleanliness The pictures on the website seem nicer than onsite. The hotel had a wierd stench. Rugs were stained throughout hotel. No ice machine. No pool available at the time. It was under construction. We walked in to the room and there were 2 roaches. The air conditioner didn’t work, the rooms were hot. The cabinet was broken in the bathroom. Coffee maker downstairs in the lobby the next day while I was making a cup of coffee out of the automatic machine had 2 roaches running around the food area. I spoke to the front desk, and very politely told them about it. The staff was friendly and no other issues. I’m not one to complain but I was kind of disappointed. My daughter and I drove 10 hours for a concert and stayed 2 nights. The cleaning staff didn’t even give us clean towels or even come in to do upkeep while we were gone. ##### Amber Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Frances Jan 9, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Good location but worn It is in walking distance to NRG and close to good restaurants, but the hotel is not well maintained. Smelled very musty in room and air unit was very loud. Staff was very nice but only would recommend if you want the great location to NRG ##### Frances Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Giovanni Jun 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not bad at all, but it could be better! I really enjoyed the room and the space was perfect! The only sketchy part is the surrounding neighborhood and some of the clientele. I would suggest they fix the pool and the upgrade that gym! Otherwise, thank you! ##### Giovanni Stayed 1 night in Jun 2024 ### 4/10 Poor #### Joanna Jun 21, 2025 Disliked: Amenities, property conditions & facilities This property wasn’t clean. The tv didn’t work. The time on the tv was off so you couldn’t get any live tv and it wouldn’t connect to any internet so there was no ability to watch tv. The bed smelled and there were hardly any towels for the shower. They had shampoo and conditioner and body wash but it was hard to get the body wash out of container. There was no mat in the bathtub so I was careful as it felt a bit slippery. All in all we booked this place to go to a concert in the area. The cleanliness had a lot to be desired. Small interaction with staff but they were friendly. ##### Joanna Stayed 1 night in Jun 2025 ### 8/10 Good #### Denise Mar 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities They forgot to put hand soap for the bathroom sink and I just used the shower gel from the shower. Great hotel, a little worn but clean rooms. Sketch area but that’s how the Houston city is. ##### Denise ### 4/10 Poor #### Emmett Oct 2, 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Staff was nice and helpful. Room left a lot to be desired. The room had a kitchenette, the kitchen floor was sticky and there was food left in the refrigerator from a previous guest. The carpet in the rest of the room was gritty feeling, my son and I had to wipe the grit off our feet before putting on our socks. ##### Emmett Stayed 1 night in Sep 2023 ### 2/10 Terrible #### Michael Jan 5, 2026 Disliked: Cleanliness, amenities, property conditions & facilities We saw 2 different bugs in the bathroom over a 1 night stay. The whole property had a smell to it, and the smell traveled with us after staying there one night. The pool had a closed sign with no opening date. The dishwasher had an inch of water in it. Aside from those things, the place was average. ##### Michael Stayed 1 night in Jan 2026 ### 8/10 Good #### Robert Nov 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Yes the where ##### Robert Stayed 2 nights in Nov 2025 ### 8/10 Good #### Bryana Sep 19, 2025 Liked: Staff & service Disliked: Amenities The staff is great. The area is questionable due to homeless population. ##### Bryana Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Tymah Jul 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Will definitely be back again! ##### Tymah Stayed 2 nights in Jul 2025 ### 8/10 Good #### Willie Sep 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was clean and roomy. The toilet height was too low. Staff was friendly and professional. ##### Willie Stayed 1 night in Aug 2025 ### 6/10 Okay #### Wendy Oct 26, 2025 Liked: Cleanliness, staff & service If there was a deposit it should be included in the price ##### Wendy Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Jesus Oct 3, 2025 Disliked: Cleanliness, amenities Is not good . Sorry but is terrible. ##### Jesus Stayed 1 night in Oct 2025 ### 2/10 Terrible #### AVERY Jun 23, 2025 This place was disgusting. ##### AVERY Stayed 1 night in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Hyatt Place Houston/Galleria](https://www.expedia.ca/Houston-Hotels-Hyatt-Place-HoustonGalleria.h12294828.Hotel-Information) > > [JW Marriott Austin](https://www.expedia.ca/Austin-Hotels-JW-Marriott-Austin.h8778760.Hotel-Information) > > [Fairmont Dallas](https://www.expedia.ca/Dallas-Hotels-Fairmont-Dallas.h18280.Hotel-Information) > > [Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel](https://www.expedia.ca/Houston-Hotels-Heights-House-Hotel.h50569221.Hotel-Information) > > [DoubleTree by Hilton Hotel & Suites Houston by the Galleria](https://www.expedia.ca/Houston-Hotels-DoubleTree-By-Hilton-Hotel-Suites-Houston-By-The-Galleria.h20116.Hotel-Information) > > [Homewood Suites Houston Downtown](https://www.expedia.ca/Houston-Hotels-Homewood-Suites-Houston-Downtown.h13173758.Hotel-Information) > > [InterContinental Houston by IHG](https://www.expedia.ca/Houston-Hotels-InterContinental-Houston-Medical-Center.h23830866.Hotel-Information) > > [Hyatt Place Austin Downtown](https://www.expedia.ca/Austin-Hotels-Hyatt-Place-Austin-Downtown.h5437747.Hotel-Information) > > [The Laura Hotel, Houston Downtown, Autograph Collection](https://www.expedia.ca/Houston-Hotels-Alessandra-Hotel.h20052335.Hotel-Information) > > [Hotel Van Zandt](https://www.expedia.ca/Austin-Hotels-Hotel-Van-Zandt.h10269315.Hotel-Information) > > [Hotel Zaza Houston Museum District](https://www.expedia.ca/Houston-Hotels-Hotel-Zaza-Houston-Museum-District.h3306.Hotel-Information) > > [The Moran CITYCENTRE](https://www.expedia.ca/Houston-Hotels-The-Moran-CITYCENTRE.h2302841.Hotel-Information) > > [Grand Hyatt San Antonio River Walk](https://www.expedia.ca/San-Antonio-Hotels-Grand-Hyatt-San-Antonio-River-Walk.h1848212.Hotel-Information) > > [The Royal Sonesta Houston Galleria](https://www.expedia.ca/Houston-Hotels-Royal-Sonesta-Houston-Galleria.h878652.Hotel-Information) > > [C. 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