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Reviews of Camelot Inn & Suites Highway 290 NW Freeway

2 out of 5
Camelot Inn & Suites Highway 290 NW Freeway
9521 West Little York Rd, Houston, TX

Reviews

5.4
Rating 10 - Excellent. 3 out of 27 reviews" "
Rating 8 - Good. 8 out of 27 reviews" "
Rating 6 - Okay. 3 out of 27 reviews" "
Rating 4 - Poor. 5 out of 27 reviews" "
Rating 2 - Terrible. 8 out of 27 reviews" "

6.6/10

Cleanliness

5.8/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Nadja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Nadja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and clean
Quiet, clean and the best neighborhood watch on the planet
Stayed 1 night in Jan 2021

2/10 Terrible

Silvestre

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2020

8/10 Good

Bryanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Julia

Travelled with group
Liked: Cleanliness
Turn on the air conditioning
The room was warm and took a long time to cool off.
Stayed 1 night in Sep 2019

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay. Ckean room. Quiet. And comfortable.
Stayed 1 night in Mar 2019

8/10 Good

Ivory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks Again
If they would provide a coffee machine, travelers can bring their own their own coffee flavor.
Stayed 4 nights in Jan 2019

6/10 Okay

Elizabeth

Ghetto
Stayed 1 night in Jan 2019

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, and convenient
I stayed here to be close to family for Easter. The room was clean and comfortable. The location was safe and convenient to the freeway. The only drawbacks was no coffee maker in the room and no place to eat within a few miles. I would stay here again.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Experience
The hotel manager was really nice, however, most of the towels/sheets had some type of stain.
Stayed 2 nights in Jan 2018

2/10 Terrible

thyckum, houston, TX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty
The room had bed bugs and the attendant didnt even care
Stayed 1 night in Aug 2017

4/10 Poor

Monique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience
Average

6/10 Okay

Verified traveller

Disliked: Cleanliness

2/10 Terrible

Lynn , California

Disliked: Staff & service, room comfort
Disaster
I had paid in advance , and was guaranteed for a late arrival. I arrived at 1:00am. Upon arriving I talked with who said was the owner/ manager. He said that he had no vacancy's . I showed him my printed confirmation from Expedia. He said that he was sold out for the evening. In very rough terms , he said If I wanted a room to leave his place and go and call Expedia and see if they could find me a room. He said he did not care what paper I had from Expedia. I said your parking lot is not full, in fact it is mostly empty. I asked him to please look agian for my reservation, it was 1:00am and I have early morning business. He threw my card card and DL back at me and look for 5 minutes and found the reservation. He told me I needed to pay a $15 cash deposit. I said OK, then he said no, you need to pay a $50 cash deposit. I said OK, here is my AMX. he said No, it needs to be in cash. I said , OK and gave him $50. I just asked for a receipt for the deposit, which he had to hand create. I got the keys and checked into the room. I check out in the morning, and got my $50 deposit back. I thought that I would write this review, to let other know that a reservation from Expedia does not hold any weight with him. it took and extra 30 mintues to make all this happen, and I got to my room at 1:30 AM.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Nam, Houston

Disliked: Staff & service, property conditions & facilities
I will never come back to this place.
Rude staff. She demanded 40.00 deposit. Must be in cash. I offered credit card which she refused. Told her that I was caught by surprise since it was not disclosed upfront and I considered not check in. She said its ok because she was not well paid if people booked the room thru 3rd party anyway. I was in a hurry and did not have time to look around for another hotel, so I had to drive to a convenient store to get 40 deposit in cash. Very unprofessional staff.

8/10 Good

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Greg E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Rafael, Brownsville

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Not very friendly: Requested a late check out and was not given one..

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi was poor, telephone is out of order.

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

4/10 Poor

Alicia, Houston, TX

Liked: Cleanliness, room comfort
Disliked: Staff & service
Don't waste your money
The room was clean and ready before checking which was a plus. I had problems with the manager/owner who were very rude and instead of handling it in a proper way they just stated no refunds and that I could check out if I wanted to. I was so upset at the way the manager/owner handled things that I checked out and did not even stay the night. I would not recommend this place the staff needs to find a way to communicate and talk to customers.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice staff but I wouldn't recommend unless you absolutely have to.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Zhendong XU, Houston, TX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will NOT Stay in This Hotel Even It's Last Choice
Nightmare! Especially the communication with the Owner/Manager. He even rejected me when asked to provide a blanket. There is no blanket in the room. Can you believe that? The carpet is not vacuumed, with stains and dirty stuff every where. The bed sheet is very aged with holes. Hair from last stay was found in bed. The answer from the owner/manager is: "that's what we have, if you don't like it. You can check out any time." And the time then was 11:00PM.

2/10 Terrible

Rebecca, Houston

Disliked: Property conditions & facilities, room comfort
Do Not Waste Your Money
I booked a room at this hotel for three nights and opted not to pay until checkout. I was presented with a credit card receipt for my room as soon as I checked in-they had already ran my card for all three days. The sign at the desk said no pets and no one under eighteen. Odd to say the least. The room smelled horrible. When my husband turned on the television there was pornography on. The room was also fitted with a black light and a large mirror which ran the length of the bed beside the bed. It was also in a horrible neighborhood. After one night we checked out and lost the two nights I had prepaid for. Since I didn't have the money to pay for another hotel, we had to go home after one day. Live and learn.

8/10 Good

oberlin garcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort