Title: Apple Theory Downtown Houston - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Apple Theory Downtown Houston Apartment with free parking, 9-minute walk to Toyota Center ## Photo gallery for Apple Theory Downtown Houston ![Presidential Suite, Multiple Beds, Accessible, City View | Private kitchen - Apple Theory Downtown Houston (Houston)](https://images.trvl-media.com/lodging/26000000/25190000/25184500/25184428/ddb8df2b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior detail - Apple Theory Downtown Houston (Houston)](https://images.trvl-media.com/lodging/26000000/25190000/25184500/25184428/c72bfc2e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - Apple Theory Downtown Houston (Houston)](https://images.trvl-media.com/lodging/26000000/25190000/25184500/25184428/bc755942.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Apple Theory Downtown Houston (Houston)](https://images.trvl-media.com/lodging/26000000/25190000/25184500/25184428/ce315d0d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Apple Theory Downtown Houston (Houston)](https://images.trvl-media.com/lodging/26000000/25190000/25184500/25184428/b454db23.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Toyota Center and George R. Brown Convention Center are located near Apple Theory Downtown Houston, which provides a free grocery shopping service, a rooftop terrace, and a garden. In addition to dry cleaning/laundry services and a 24-hour gym, guests can connect to free in-room WiFi. ## Reviews 3.2 ## Popular amenities - Pool - Kitchen - Washer - Dryer - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Dec. 21 - Dec. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=25184428&PinnedHotelID=25184428&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=25184428&PinnedHotelID=25184428&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 22 - Dec. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=25184428&PinnedHotelID=25184428&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=25184428&PinnedHotelID=25184428&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=25184428&PinnedHotelID=25184428&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=25184428&PinnedHotelID=25184428&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=25184428&PinnedHotelID=25184428&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=25184428&PinnedHotelID=25184428&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds Showing 7 of 7 rooms ### View all photos for Presidential Suite, Multiple Beds, Accessible, City View ![Presidential Suite, Multiple Beds, Accessible, City View | Living room](https://images.trvl-media.com/lodging/26000000/25190000/25184500/25184428/f618cd56.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, Multiple Beds, Accessible, City View ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Kitchen - 1250 sq ft - 2 bedrooms - City view - Sleeps 8 - 2 Queen Beds, 2 Twin Beds and 1 Queen Futon ### View all photos for Luxury Suite, Multiple Beds, Non Smoking ![Luxury Suite, Multiple Beds, Non Smoking](https://images.trvl-media.com/lodging/26000000/25190000/25184500/25184428/48949ff9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, Multiple Beds, Non Smoking ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Kitchen - 753 sq ft - 1 bedroom - City view - Sleeps 5 - 1 Queen Bed, 1 Twin Bed and 1 Queen Sofa Bed ### View all photos for Luxury Suite, 1 Queen Bed with Sofa bed, Accessible, City View ![Luxury Suite, 1 Queen Bed with Sofa bed, Accessible, City View | Living room](https://images.trvl-media.com/lodging/26000000/25190000/25184500/25184428/d105cdce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, 1 Queen Bed with Sofa bed, Accessible, City View ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Kitchen - 750 sq ft - 1 bedroom - City view - Sleeps 4 - 1 Queen Bed and 1 Queen Sofa Bed ### View all photos for Luxury Suite, Multiple Beds, Accessible, City View ![Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/26000000/25190000/25184500/25184428/45ef8e27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, Multiple Beds, Accessible, City View ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Kitchen - 750 sq ft - 1 bedroom - City view - Sleeps 6 - 2 Double Beds and 1 Queen Sofa Bed ### View all photos for Luxury Suite, 1 Queen Bed with Sofa bed, Accessible, City View ![Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/26000000/25190000/25184500/25184428/0c3783db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, 1 Queen Bed with Sofa bed, Accessible, City View ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Kitchen - 750 sq ft - 1 bedroom - City view - Sleeps 4 - 1 Queen Bed and 1 Queen Sofa Bed ### View all photos for Luxury Suite, Multiple Beds, Accessible, City View ![Luxury Suite, Multiple Beds, Accessible, City View](https://images.trvl-media.com/lodging/26000000/25190000/25184500/25184428/c4f139fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, Multiple Beds, Accessible, City View ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Kitchen - 750 sq ft - 1 bedroom - City view - Sleeps 6 - 2 Double Beds and 1 Queen Sofa Bed ### View all photos for Luxury Suite, Multiple Beds, Accessible, Non Smoking ![Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/26000000/25190000/25184500/25184428/45ef8e27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, Multiple Beds, Accessible, Non Smoking ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Kitchen - 1 bedroom - City view - Sleeps 6 - 2 Double Beds and 1 Queen Sofa Bed ## You may also like Ad ![View from property](https://images.trvl-media.com/lodging/1000000/910000/907500/907459/024118ed.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Magnolia Hotel Houston, A Tribute Portfolio Hotel Downtown Houston - Pool - Pet friendly - Free WiFi - Restaurant 9.2 Wonderful 1,346 reviews CA $155 CA $186 total includes taxes & fees Dec 23 - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHouston-Hotels-Apple-Theory-Downtown-Houston.h25184428.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHouston-Hotels-Apple-Theory-Downtown-Houston.h25184428.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.74931%2C-95.36803&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ExcX2QG20BnycMMckmiKK53X6R8=) 1825 San Jacinto St, Houston, TX, 77002 #### What's nearby - Toyota Center \- 7 min walk \- 0.6 km - Discovery Green \- 10 min walk \- 0.9 km - House of Blues Houston \- 10 min walk \- 0.9 km - George R. Brown Convention Center \- 17 min walk \- 1.4 km - Daikin Park \- 18 min walk \- 1.6 km #### Getting around - Downtown Transit Center Station - 3 min walk - Houston Station - 7 min drive - George Bush Intercontinental Airport (IAH) - 24 min drive #### Restaurants - ‪Pappas Bar-B-Q - ‬2 min walk - ‪Pour Behavior - ‬8 min walk - ‪China Garden - ‬9 min walk - ‪Louisiana Famous Fried Chicken & Seafood - ‬4 min walk - ‪Slow Drip HTX - ‬5 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Apple Theory Downtown Houston Apartment with free parking, 9-minute walk to Toyota Center This smoke-free apartment building features an outdoor pool, a 24-hour fitness center, and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, concierge services, and dry cleaning. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Comforts include a memory foam bed and Egyptian cotton sheets, and guests will also find conveniences like a washer/dryer and a sofa bed. Housekeeping is available on request. Apple Theory Downtown Houston offers 7 air-conditioned accommodations with washers/dryers and espresso makers. These individually decorated and furnished accommodations have separate sitting areas and include queen sofa beds. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with pay movies and Netflix. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily. Recreational amenities at the apartment include an outdoor pool and a 24-hour fitness center. ## Similar properties ![Property grounds](https://images.trvl-media.com/lodging/90000000/89150000/89140800/89140730/cca9069d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cozy Condo -Downtown -Free Parking Downtown Houston - Pool - Kitchen - Washer - Dryer 7.6 Good 4 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=89140730&PinnedHotelID=89140730&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/85000000/84520000/84517100/84517062/w1170h801x0y0-79ab3430.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Forget your worries in this spacious and serene space Downtown Houston - Pool - Kitchen - Washer - Dryer [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=84517062&PinnedHotelID=84517062&HadPinnedHotel=true®ionId=-1&adults=2) ![TV](https://images.trvl-media.com/lodging/71000000/70670000/70662500/70662435/2141dd9a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Downtown honeycomb Hideout Downtown Houston - Pool - Washer - Dryer - Air conditioning [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=70662435&PinnedHotelID=70662435&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment](https://images.trvl-media.com/lodging/121000000/120840000/120830800/120830715/w3000h2216x0y0-faf02cdc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elite Downtown Poolside Oasis Downtown Houston - Free WiFi - Gym - Parking available [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=120830715&PinnedHotelID=120830715&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/115000000/114920000/114914500/114914426/w1320h735x0y8-a5ad96d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### New Downtown! 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Check-in end time: 5:30 AM Early check-in subject to availability Early check-in fee: USD 20 Late check-in subject to availability Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability Late check-out fee: USD 20 ### Special check-in instructions There is no front desk at this property Guests will receive lockbox information For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Lockbox ### Pets Pets not allowed ### Children and extra beds Children are welcome Cribs (infant beds) are available for USD 10 per day ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 500.0 per stay - Cleaning fee: USD 50 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 80 per room - Early check-in fee: USD 20 (subject to availability) - Late check-out fee: USD 20 (subject to availability) - Housekeeping is available for an additional fee - Crib (infant bed) fee: USD 10 per day - Facilities fee: USD 25 per accommodation, per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Host has indicated there is a carbon monoxide detector on the property Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher, a first aid kit, and window guards ### We should mention 24-hour pool access Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply ### Property is also known as Apple Theory Downtown Houston Apartment Apple Theory Apartment Apple Theory Downtown Houston Apple Theory Houston Houston Apple Theory Downtown Houston Houston Apple Theory Downtown Houston Apartment Apple Theory Downtown Houston Apartment Houston ## Frequently asked questions ### Does Apple Theory Downtown Houston have a pool? ### Is Apple Theory Downtown Houston pet-friendly? ### How much is parking? ### What time is check-in at Apple Theory Downtown Houston? ### What time is check-out at Apple Theory Downtown Houston? ### Does Apple Theory Downtown Houston provide a shuttle to the airport? ### Where is Apple Theory Downtown Houston located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Apple Theory Downtown Houston Reviews 3.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 4.2 Cleanliness ### 5.6 Location ### 3.2 Staff & service ### 4.4 Property conditions & facilities 10 - Excellent 2 8 - Good 1 6 - Okay 2 4 - Poor 3 2 - Terrible 25 ## Reviews ### 2/10 Terrible #### Verified traveller Oct 14, 2019 Disliked: Staff & service Don't do it.......... not a place you want to stay. ##### Verified traveller Stayed 1 night in Oct 2019 ### 2/10 Terrible #### OSCAR Oct 8, 2019 Disliked: Cleanliness, amenities, property conditions & facilities I should of read the reviews thoroughly. I booked through Expedia. I paid $92 including taxes for 2 nights, and was added a $50 cleaning service per day (which no one went to clean squad) and 17% of taxes again. Total was $209 for 2 nights. Expedia gave me an address and when I got there. Apple told me it was not that building.. it was 3 blocks down. The room was dirty and it smelled. Sheets and beds smelled. Pillows smelled. You could tell they only made the bed without washing the bed linens. The carpet was dirty the sofa in the living area was like if they picked it up from a college after the semester ended. We bought groceries to make dinner, but once we got into the appartment and see the swarm of roaches run from the light. We were disgusted and disappointed. We literally had to sleep with all of the lights on to keep them away. The bathroom was another disgusting room. Dirty, no toilet paper. Dirty stall dirty shower. No shampoos or soaps. Dirty hand sink. I don't know how they call themselves luxury apartments. Once I was dropping my key off I ran into another of their guest and they so had a similar experience. NEVER AGAIN! ##### OSCAR Stayed 2 nights in Sep 2019 ### 2/10 Terrible #### Verified traveller Aug 24, 2019 Disliked: Cleanliness, property conditions & facilities Smells bad Dirty, kitchen full of dirty utinsiles No towels No soap Management lied Worse experience in my life ##### Verified traveller Stayed 2 nights in Aug 2019 ### 2/10 Terrible #### Verified traveller Aug 20, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### DO NOT BOOK HERE The process was very confusing and only way to get assistance was via email (sent the same day) and phone call. Had to provide CC info over the phone for additional charges, which felt very shady, otherwise we wouldnt be granted access. Furthermore, the key collected from the keybox did not even give us access to the parking lot nor the actual building, and we waited on the phone for over 2 hours with their customer service rep who could not do anything but tell us to wait and try again. We ended up leaving after having already pre-paid for the nights of stay....then when requested for a refund....the customer rep stopped responding to emails. This place is an absolute joke and do not waste your time or money. ##### Verified traveller Stayed 2 nights in Jul 2019 ### 2/10 Terrible #### Verified traveller Aug 6, 2019 Disliked: Staff & service, amenities keys not working no access to the pool fitness center louge no cable password not provided until are last day communication horribleeeeeee ##### Verified traveller Stayed 2 nights in Aug 2019 ### 2/10 Terrible #### Verified traveller Aug 2, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This company is a scam they give you fake keys to access the room you don’t have and when try to call they hang up on you ##### Verified traveller Stayed 2 nights in Jul 2019 ### 2/10 Terrible #### Leo Jul 12, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities It was very terrible experience. First they collected extra money. They only contacted me last day so I had no choice than pay the extra money. The place was so dirty. I sent them pictures. Their amenities were so old and broken. Their shower curtain was full of mold and bacteria. I can go on and go on .... ##### Leo Stayed 3 nights in Jul 2019 ### 2/10 Terrible #### natasha Jul 2, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible experience The keys were not ready and they were in the wrong locker. The maid had to come let us in. The clicker to get in the building and the amenities areas did not work. The apartment was not clean so we didn't stay. The leasing company is in Denver and they had no idea what the building looked like or how it operated. ##### natasha Stayed 1 night in Jun 2019 ### 2/10 Terrible #### Verified traveller Jun 22, 2019 Liked: Property conditions & facilities, room comfort Disliked: Staff & service #### Nightmare Our stay here was a nightmare, we had no way of getting into our unit, we phoned many times for help But no one got back to us we had noidea where the key was, no idea what the password was for wifi Therefore could not make any bookings for tours or another hotel. There was no information or maps where we could buy food or get milk etc to make our own food Also the bed slats collapsed we phoned for help,no reply. We have travelled extensively and this is the worst experience we have had. We have put a formal complaint into BBB America, waiting for a response. I warn tourist, do not book this place ever. ##### Verified traveller Stayed 2 nights in Jun 2019 ### 2/10 Terrible #### Verified traveller May 10, 2019 Disliked: Staff & service Expedia says $50 cleaning fee, however, I was charged $60 cleaning fee + $25 amendities which is extremely disrupting. I want refund and a reasonable explanation. ##### Verified traveller Stayed 1 night in May 2019 ### 4/10 Poor #### Verified traveller May 8, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Disappointing I have a VRBO and my guest would be appalled if they would have stayed here. The best thing I can say is the Property Manager was helpful. The apartment lacks every day items I had to go out and buy my own 4 cup coffee maker the one onsite was disgusting. No way to clean it. Again I have to say never again. ##### Verified traveller Stayed 2 nights in May 2019 ### 2/10 Terrible #### Verified traveller Apr 29, 2019 Disliked: Cleanliness Me gusto el esfuerzo que hubo que hacer para hacer el deposito. Que nos tuvieran a las vueltas hasta el ultimo momento. Y que nos cobraran 75 dolares demas. ##### Verified traveller Stayed 1 night in Apr 2019 ### 2/10 Terrible #### William Apr 17, 2019 Disliked: Staff & service They attempted to charge me double the published rate ##### William Stayed 1 night in Apr 2019 ### 6/10 Okay #### Verified traveller Apr 13, 2019 Liked: Cleanliness, property conditions & facilities bueno malo regular de todo u poco este establecimiento ##### Verified traveller Stayed 2 nights in Apr 2019 ### 10/10 Excellent #### JESUS H Apr 11, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### buen lugar Estupenda experiencia ##### JESUS H Stayed 3 nights in Apr 2019 ### 6/10 Okay #### Verified traveller Apr 3, 2019 Disliked: Cleanliness, staff & service #### Nice Building/Location, Apt Not Well Kept These folks need to find another housecleaning service and update their amenities. While the apartment itself was decent, there were so many little things that make the ratings go way down. 1\. Dirty handtowel hanging on the shower rod 2.TP on the roll had some weird blue stain on it 3\. Deadbolt was sitting on the counter 4\. Fitted sheet was on the bed sideways totally askew 5\. Area rug was not vacuumed 6\. Dirty pan in dishwasher 7\. Pots and pans for general use were filthy and don't know if they were trying to be hipster, but they seriously looked like they came from a thriftstore and never washed 8\. The bathroom accessories were very rusted and dirty 9\. Metal bed frame was so squeaky we slept on the couch pull out 10\. Huge spot of black mold on bathroom ceiling Bottom line, the apt location was good, but the whole place needed some serious updating and maybe paint the scratches off the wall. And for gosh sakes, go to Ikea and buy some new stuff! ##### Verified traveller Stayed 3 nights in Mar 2019 ### 2/10 Terrible #### Verified traveller Apr 3, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Furniture damaged, food left on floor, water damage to the walls, walls and floor were so dirty. Very disappointed in this property and the misleading photos. ##### Verified traveller Stayed 5 nights in Mar 2019 ### 2/10 Terrible #### Verified traveller Mar 29, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I did not expect a bed and breakfast, I was anticipating a traditional hotel! ##### Verified traveller Stayed 1 night in Mar 2019 ### 2/10 Terrible #### Verified traveller Mar 26, 2019 Disliked: Staff & service, property conditions & facilities Worst Customer Service EVER! The shower handle was broken in the bathroom, and we were not able to take a shower for 3 days. We called management every day several times, having to leave a message. Nobody called us back, and it was never fixed. Still to this date, have not received a phone call. We requested a refund, which was denied by email with a "standard" explanation that did not even pertain to us at all. On top of that the smell of dog pee was really strong. ##### Verified traveller Stayed 2 nights in Mar 2019 ### 2/10 Terrible #### Verified traveller Mar 26, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst stay ever Worst experience ever. It was a hassle to find the key to open the door. On top of that, the facility required a $500 deposit and $50 cleaning charge fee which was never mentioned at the time of payment and booking. After we checked out and left the city, staff called saying they were not going to refund the $500 because there was supposedly a broken chair somewhere; this was a total lie. On top of the alot of the electrical outlets did not work. ##### Verified traveller Stayed 2 nights in Mar 2019 ### 2/10 Terrible #### Verified traveller Mar 25, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Nothing at all . It was the worst experience ever. The ac did not work the entire day/night ##### Verified traveller Stayed 1 night in Mar 2019 ### 2/10 Terrible #### Verified traveller Feb 26, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities So direction on how to get key until you get to property! Too many obstacles until you finally get access to it. Poor communication and rude management! Will never stay here ever again! Pics on site look way different! Concrete floor in our room while pics had wooden floors. Extra mattress on the floor instead of on a frame. Dirty sheets on that as well! Unexpected hidden fees you see after u book and no cancellation even after 2 minutes of purchase. So misleading on so many levels! ##### Verified traveller Stayed 1 night in Feb 2019 ### 2/10 Terrible #### Chad Feb 18, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Millenials running the show Worst experience of my trip to Houston. I was in town for the NAPE conference, after carrying all my luggage up 6 flights of stairs the room HAD NO POWER, nothing worked. I called their management who barely spoke English and were of no help. Long story short I went to the Holiday Inn that night. Apple Theory said they will not refund my $200 because I was outside of their 24 hour cancellation policy... Duh I showed up to your apartment room and there was no power ##### Chad Stayed 1 night in Feb 2019 ### 2/10 Terrible #### Verified traveller Sep 25, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 1 night in Sep 2019 ### 2/10 Terrible #### Verified traveller Aug 20, 2019 Disliked: Staff & service ##### Verified traveller Stayed 1 night in Aug 2019 ## Expedia's Latest Trends ### Hotels > [The Woodlands Resort, Curio Collection by Hilton](https://www.expedia.ca/Conroe-Hotels-The-Woodlands-Resort.h25794.Hotel-Information) > > [JW Marriott Austin](https://www.expedia.ca/Austin-Hotels-JW-Marriott-Austin.h8778760.Hotel-Information) > > [Fairmont Dallas](https://www.expedia.ca/Dallas-Hotels-Fairmont-Dallas.h18280.Hotel-Information) > > [Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel](https://www.expedia.ca/Houston-Hotels-Heights-House-Hotel.h50569221.Hotel-Information) > > [The LINE Austin](https://www.expedia.ca/Austin-Hotels-The-LINE-Austin.h23193716.Hotel-Information) > > [JW Marriott Houston by the Galleria](https://www.expedia.ca/Houston-Hotels-JW-Marriott-Houston-By-The-Galleria.h26781.Hotel-Information) > > [Blossom Hotel Houston, Curio Collection by Hilton](https://www.expedia.ca/Houston-Hotels-Blossom-Hotel-Houston.h58985846.Hotel-Information) > > [Omni Barton Creek Resort & Spa Austin](https://www.expedia.ca/Austin-Hotels-Omni-Barton-Creek-Resort-Spa.h687230.Hotel-Information) > > [Hyatt Regency Austin](https://www.expedia.ca/Austin-Hotels-Hyatt-Regency-Austin.h21746.Hotel-Information) > > [ Hilton Anatole](https://www.expedia.ca/Dallas-Hotels-Hilton-Anatole.h22945.Hotel-Information) > > [Hotel Zaza Houston Museum District](https://www.expedia.ca/Houston-Hotels-Hotel-Zaza-Houston-Museum-District.h3306.Hotel-Information) > > [The Moran CITYCENTRE](https://www.expedia.ca/Houston-Hotels-The-Moran-CITYCENTRE.h2302841.Hotel-Information) > > [Omni Austin Hotel](https://www.expedia.ca/Austin-Hotels-Omni-Austin-Hotel.h8540.Hotel-Information) > > [Embassy Suites by Hilton Houston Energy Corridor](https://www.expedia.ca/Houston-Hotels-Embassy-Suites-Houston-Energy-Corridor.h2668781.Hotel-Information) > > [InterContinental Houston by IHG](https://www.expedia.ca/Houston-Hotels-InterContinental-Houston-Medical-Center.h23830866.Hotel-Information) > > [The Post Oak Hotel at Uptown Houston](https://www.expedia.ca/Houston-Hotels-The-Post-Oak-Hotel-At-Uptown-Houston.h22340244.Hotel-Information) > > [Austin Marriott Downtown](https://www.expedia.ca/Austin-Hotels-Austin-Marriott-Downtown.h45866780.Hotel-Information) > > [Hotel Van Zandt](https://www.expedia.ca/Austin-Hotels-Hotel-Van-Zandt.h10269315.Hotel-Information) > > [Hyatt Regency Houston/Galleria](https://www.expedia.ca/Houston-Hotels-Hyatt-Regency-HoustonGalleria.h10620692.Hotel-Information) > > [Holiday Inn Express & Suites Austin Downtown - University by IHG](https://www.expedia.ca/Austin-Hotels-Holiday-Inn-Express-Suites-Austin-Downtown-University.h12302973.Hotel-Information) > > [DoubleTree by Hilton Hotel & Suites Houston by the Galleria](https://www.expedia.ca/Houston-Hotels-DoubleTree-By-Hilton-Hotel-Suites-Houston-By-The-Galleria.h20116.Hotel-Information) > > [The Royal Sonesta Houston Galleria](https://www.expedia.ca/Houston-Hotels-Royal-Sonesta-Houston-Galleria.h878652.Hotel-Information) > > [Hyatt Place Austin Downtown](https://www.expedia.ca/Austin-Hotels-Hyatt-Place-Austin-Downtown.h5437747.Hotel-Information) > > [Hyatt Place Houston/Galleria](https://www.expedia.ca/Houston-Hotels-Hyatt-Place-HoustonGalleria.h12294828.Hotel-Information) > > [Hilton Austin](https://www.expedia.ca/Austin-Hotels-Hilton-Austin.h976145.Hotel-Information) > > [Fairmont Austin](https://www.expedia.ca/Austin-Hotels-Fairmont-Austin.h18156638.Hotel-Information) > > [Sheraton Dallas Hotel](https://www.expedia.ca/Dallas-Hotels-Sheraton-Dallas-Hotel.h43540.Hotel-Information) > > [Grand Hyatt San Antonio River Walk](https://www.expedia.ca/San-Antonio-Hotels-Grand-Hyatt-San-Antonio-River-Walk.h1848212.Hotel-Information) > > [Omni Dallas Hotel](https://www.expedia.ca/Dallas-Hotels-Omni-Dallas-Hotel.h4488581.Hotel-Information)