Coin salon du hall

Residence Inn Houston West-Energy Corridor – Avis

3 out of 5
Residence Inn Houston West-Energy Corridor
1150 Eldridge Parkway, Houston, TX

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 115 avis sur 196." "
Note de 8 – Bien, d’après 47 avis sur 196." "
Note de 6 – Acceptable, d’après 11 avis sur 196." "
Note de 4 – Médiocre, d’après 8 avis sur 196." "
Note de 2 – Terrible, d’après 15 avis sur 196." "

9,0/10

Propreté

8,8/10

Service et personnel

8,6/10

Commodités

8,6/10

État et installations de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 – Excellent

Nair Roberta, Miami

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff was extremely helpful and the property was clean at all times.
Séjour de 4 nuits en avril 2024
General Manager a répondu le 12 mai 2024
Dear M. Roberta, Thank you for choosing Residence Inn Houston West/Energy Corridor and for sharing your feedback. Ensuring a comfortable atmosphere and wonderful hospitality are our top priorities, and we are delighted to know that you enjoyed our spotless accommodations and impeccable service. We look forward to welcoming you back the next time you are in the area.Sincerely,Leola Judge.General Manager

10/10 – Excellent

Mark

Voyage en famille avec de jeunes enfants
Points forts : Commodités
good place for stay
Séjour de 1 nuit en avril 2024
General Manager a répondu le 29 avr. 2024
Dear Mark, Thank you for the generous rating and for your comments regarding your time at Residence Inn Houston West/Energy Corridor. Our goal is to make every guest feel welcome and comfortable during their entire visit, and we are pleased to know your experience with us met these expectations. We look forward to serving you again the next time you are in the Houston area.Sincerely,Leola JudgeGeneral Manager

10/10 – Excellent

William

Séjour de 3 nuits en mars 2024
General Manager a répondu le 28 mars 2024
Dear William, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Residence Inn Houston West/Energy Corridor; we hope to see you again soon.Sincerely,Leola JudgeGeneral Manager

4/10 – Médiocre

Charles

Séjour de 1 nuit en mars 2024
General Manager a répondu le 24 mars 2024
Dear Charles, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely,Leola JudgeGeneral Manager

10/10 – Excellent

ralph

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023
General Manager a répondu le 27 déc. 2023
Dear Ralph, Thank you for the perfect rating for your time at Residence Inn Houston West/Energy Corridor. Our goal is to make every guest feel welcome and comfortable during their entire visit, and we are pleased to know your experience with us met these expectations. We look forward to serving you again the next time you are in the Houston area and wish you a delightful holiday season and a Happy New Year!Sincerely,Leola JudgeGeneral Manager

10/10 – Excellent

Anthony

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
General Manager a répondu le 10 févr. 2024
Dear Anthony, Thank you for the perfect rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Residence Inn Houston West/Energy Corridor, and we look forward to welcoming you back soon.Sincerely,Leola Judge,General Manager

10/10 – Excellent

Harith

Séjour de 1 nuit en septembre 2023
General Manager a répondu le 13 nov. 2023
Dear Harith, We are delighted you had an outstanding stay at Residence Inn Houston West/Energy Corridor and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.Sincerely,Leola JudgeGeneral Manager

10/10 – Excellent

Harith

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en octobre 2023
General Manager a répondu le 26 déc. 2023
Dear Harith, Thank you for choosing Residence Inn Houston West/Energy Corridor. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Leola Judge,General Manager

8/10 – Bien

John

Voyage d’affaires
Points forts : Propreté, service et personnel et commodités.
The overall rating was very good, lobby was clean and welcoming, staff friendly, breakfast was nice and seating area was spacious. The furniture in the room was quite old, would need a refurb. But it was clean, quiet, with a nice shower and comfortable bed and a kitchenette.
Séjour de 1 nuit en octobre 2023
General Manager a répondu le 25 oct. 2023
Dear John, Thank you for sharing your experience regarding your recent visit to Residence Inn Houston West/Energy Corridor. We are thrilled to hear that you enjoyed our well-kept property, delicious breakfast offerings, and immaculate accommodations. We are also glad that you found our associates welcoming and attentive. We appreciate your feedback and look forward to welcoming you back in the future.Sincerely,Leola JudgeGeneral Manager

6/10 – Acceptable

Laurence

Voyage d’affaires
Séjour de 5 nuits en octobre 2023
General Manager a répondu le 9 oct. 2023
Dear Laurence, thank you for your review. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us.Sincerely,Leola JudgeGeneral Manager

10/10 – Excellent

Robin

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great hotel, lovely staff, good breakfast....
Séjour de 3 nuits en septembre 2023
General Manager a répondu le 6 oct. 2023
Dear Robin, Thank you for including Residence Inn Houston West/Energy Corridor in your plans. We are delighted to know that you loved our property, our courteous associates and our delicious breakfast. Thank you again; we look forward to your next visit.Sincerely,Leola JudgeGeneral Manager

10/10 – Excellent

Harith

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great
Séjour de 1 nuit en septembre 2023
General Manager a répondu le 22 sept. 2023
Dear Harith, Thank you for the generous rating of Residence Inn Houston West/Energy Corridor. We are delighted you enjoyed everything we offer and had an excellent stay. We hope you will come back to see us soon, and we wish you all the best with your travels.Sincerely,Leola JudgeGeneral Manager

10/10 – Excellent

Marlen

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The best
Séjour de 1 nuit en septembre 2023
General Manager a répondu le 8 sept. 2023
Dear Marlen, Thank you for the generous rating and for your comments regarding your time at Residence Inn Houston West/Energy Corridor. Our goal is to make every guest feel welcome and comfortable during their entire visit, and we are pleased to know your experience with us met these expectations. We look forward to serving you again next time you are in Houston.Sincerely,Leola JudgeGeneral Manager

10/10 – Excellent

R

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The only thing is the key card reader on the back door did not work so I had to walk around to the side door to get inside the building. Fortunately, the key card reader on the side door worked fine.
Séjour de 1 nuit en août 2023
General Manager a répondu le 30 août 2023
Dear Guest, Thank you for staying at Residence Inn Houston West/Energy Corridor and for your high rating. We are glad that you had an overall pleasant visit. However, we sincerely apologize for the inconvenience caused due to key card deactivation. We appreciate your patience and look forward to welcoming you back again soon. Sincerely,Leola JudgeGeneral Manager

8/10 – Bien

Ibrahim

Points forts : Propreté
Séjour de 1 nuit en août 2023
General Manager a répondu le 15 août 2023
Dear Ibrahim, We appreciate you taking the time to share your rating with fellow travelers online. It was a pleasure hosting your visit, and we look forward to welcoming you back to Residence Inn Houston West/Energy Corridor.Sincerely,Leola Judge,General Manager

8/10 – Bien

JAY

Voyage d’affaires
Points forts : Propreté, confort de la chambre
Séjour de 1 nuit en juillet 2023
General Manager a répondu le 27 juill. 2023
Dear Jay, Thank you for staying with us and for your gracious rating. On behalf of all of us at Residence Inn Houston West/Energy Corridor, we would like to invite you for another outstanding visit.Sincerely,Leola Judge,General Manager

10/10 – Excellent

Brian

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice Business Trip!
Really nice quiet. Nice location. Near the beltway. Liked have the table. Desk was very comfortable. Bed was not a true queen. Coffee was good. Had a Chipotle, Jersey Mike's and Sylvia's. If you don't want to get in your vehicle. Close to I10 Thank You
Séjour de 3 nuits en juillet 2023
General Manager a répondu le 22 juill. 2023
Dear Brian, Thank you for the generous rating and for your comments regarding your time at Residence Inn Houston West/Energy Corridor. Our goal is to make every guest feel welcome and comfortable during their entire visit, and we are pleased to know your experience with us met these expectations. We also appreciate you mentioning our ideal location and that you took advantage of our excellent coffee. Thank you again for your business, and we look forward to serving you again the next time you are in the Houston area.Sincerely,Leola JudgeGeneral Manager

10/10 – Excellent

Sharon

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Check in was made easy. Staff went beyond normal to accommodate me.
Séjour de 1 nuit en juin 2023
General Manager a répondu le 26 juin 2023
Dear Sharon, Thank you for posting your kind review of Residence Inn Houston West/Energy Corridor. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our associates. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will revisit us soon.Sincerely,Leola JudgeGeneral Manager

10/10 – Excellent

Shao-Heng

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good
Séjour de 1 nuit en mai 2023
General Manager a répondu le 5 juin 2023
Dear Shao-Heng, We are so pleased you had an excellent stay at Residence Inn Houston West-Energy Corridor! Thank you for taking the time to post this wonderful review. We work hard to meet and exceed all of our guest's expectations, and reviews like yours make it worthwhile! Thank you for your business, and we hope you will visit us again the next time you are in Houston.Sincerely,Leola JudgeGeneral Manager

10/10 – Excellent

Huong Thuy

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en avril 2023
General Manager a répondu le 2 mai 2023
Dear M. Thuy, Thank you for the generous rating regarding your time at Residence Inn Houston West/Energy Corridor. Our goal is to make every guest feel welcome and comfortable during their entire visit, and we are pleased to know your experience with us met these expectations. We look forward to serving you again the next time you are in the Houston area.Sincerely,Leola Judge,General Manager

10/10 – Excellent

Cup

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice experience Highly recommend
Séjour de 2 nuits en avril 2023
General Manager a répondu le 27 avr. 2023
Dear Cup, Thank you for the generous rating of Residence Inn Houston West/Energy Corridor. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We look forward to seeing you again on your next visit to the city.Sincerely,Leola Judge,General Manager

10/10 – Excellent

Isaac

Voyage d’affaires
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Great facility
Séjour de 1 nuit en avril 2023
General Manager a répondu le 25 avr. 2023
Dear Isaac, Thank you for the generous rating of Residence Inn Houston West/Energy Corridor. We are delighted you enjoyed our beautiful property. We hope you will come back to see us soon and we wish you all the best with your travels.Sincerely,Leola JudgeGeneral Manager

6/10 – Acceptable

Arteaga

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
Séjour de 1 nuit en avril 2023
General Manager a répondu le 23 avr. 2023
Dear Arteaga,Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues which kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience for which we are known.Sincerely,Leola JudgeGeneral Manager

10/10 – Excellent

Ammar

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
AMAZING
Séjour de 1 nuit en avril 2023
General Manager a répondu le 22 avr. 2023
Dear Ammar, Thank you for the perfect rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Residence Inn Houston West/Energy Corridor, and we look forward to seeing you again soon. Sincerely, Leola Judge General Manager

8/10 – Bien

Diedre

Séjour de 2 nuits en mars 2023
General Manager a répondu le 12 avr. 2023
Dear Diedre, Thank you for your nice rating and for letting us know that your stay at Residence Inn Houston West/Energy Corridor was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Sincerely,Leola JudgeGeneral Manager

2/10 – Terrible

RUTH, AUSTIN

Séjour de 1 nuit en février 2023
General Manager a répondu le 20 mars 2023
Dear Ruth, We hope you will accept our apologies for not providing the exceptional experience you should always receive from us. Our goal is to give genuine, thoughtful service to all of our guests, and we regret not living up to these standards. Thank you for the feedback and your patience. We appreciate your business, and we would be honored to have you revisit to restore your confidence in us.Sincerely,Leola JudgeGeneral Manager

8/10 – Bien

Kendra

Points forts : Propreté, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en février 2023
General Manager a répondu le 15 mars 2023
Dear Kendra, We appreciate you taking the time to share your rating with fellow travelers online. It was a pleasure hosting your visit, and we look forward to welcoming you back to Residence Inn Houston West/Energy Corridor.Sincerely,Leola JudgeGeneral Manager

6/10 – Acceptable

Suzanne

Séjour de 2 nuits en décembre 2022
General Manager a répondu le 15 mars 2023
Dear Suzanne, Thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be a pleasure to have another opportunity to welcome you back for a perfect visit.Sincerely,Leola JudgeGeneral Manager

8/10 – Bien

Fernando, Madison

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Next to good restaurants and work
Séjour de 1 nuit en octobre 2022
General Manager a répondu le 22 oct. 2022
Dear Fernando,Thank you for sharing your kind review of Residence Inn Houston West/Energy Corridor. We are pleased to know our convenient location made your stay more enjoyable. We appreciate your business and hope you will make us your home every time your travels bring you to our exciting city.Sincerely,Leola JudgeGeneral Manager

2/10 – Terrible

Voyageur vérifié

Bad experience, do not recommend
I paid for the stay through hotels.com with my pay pal account attached to my bank. I arrived to the hotel by 6 PM. Young guy at front desk gave ne the hardest time, questioned my payment, made me show him my email, bank and pay pal confirmations and accounts showing was deducted, still he didnt believe it was paid until he decided to call someone from the hotel who clearly told him he was making a mistake and I had my room already paid he didnt need to be asking me for my cc. He didnt apologize after the almost 45 minutes he kept me at front desk, (very embarrassing by the way) To add more to the horrible experience the frame door of bathroom has mold very unhealthy and the toilet was unable to be used, was not flushing needed to use their bathroom by their breakfast area. Terrible experience never again for me. We stayed on 10/8 room#103
Séjour de 1 nuit en octobre 2022
General Manager a répondu le 17 oct. 2022
Dear Guest, Thank you for choosing us. Please accept our apologies for any disappointment you felt during your stay. Providing outstanding customer service to every one of our guests is always our top priority and is something we pride ourselves on. Therefore, we are genuinely sorry to learn that this was not your experience, and we understand your frustration regarding the various issues you described. We are also sorry for the disappointment you felt during your stay. Our goal is to welcome each guest with freshly cleaned and relaxing accommodations, and we are disappointed this was not your experience. We encourage you to try us again in the near future. We are confident you will enjoy the exceptional stay you deserve. Sincerely,Leola JudgeGeneral Manager

10/10 – Excellent

Chloe

Voyage d’affaires
Points forts : Propreté, confort de la chambre
Séjour de 1 nuit en septembre 2022
General Manager a répondu le 11 sept. 2022
Dear Chkoe,thank you for the perfect rating. We are glad you had a wonderful time at Residence Inn Houston West/Energy Corridor. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Sincerely,Leola JudgeGeneral Manager

10/10 – Excellent

brooke

Séjour de 3 nuits en août 2022
General Manager a répondu le 17 août 2022
Dear Brooke, Thank you for the perfect rating. We are glad you had a wonderful time at Residence Inn Houston West/Energy Corridor. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Leola Judge General Manager

10/10 – Excellent

Shaylyn

Voyage en famille
Points forts : Propreté, confort de la chambre
Séjour de 1 nuit en août 2022
General Manager a répondu le 9 août 2022
Dear Shaylyn, thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Residence Inn Houston West/Energy Corridor. Sincerely, Leola Judge, General Manager

10/10 – Excellent

Darla, Willmar

Séjour de 4 nuits en mars 2022
General Manager a répondu le 8 nov. 2022
Dear Darla, Thank you for choosing Residence Inn Houston West/Energy Corridor and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sincerely,Leola Judge,General Manager

10/10 – Excellent

ROXANA

Voyage d’affaires
Points forts : Propreté, confort de la chambre
Séjour de 4 nuits en mai 2022
General Manager a répondu le 15 mai 2022
Dear Roxana, thank you for rating your stay at Residence Inn Houston West/Energy Corridor. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Leola Judge General Manager

10/10 – Excellent

Sonnya

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff was friendly and helpful. The area was quiet and convenient for our travels.
Séjour de 3 nuits en avril 2022
General Manager a répondu le 12 avr. 2022
Dear Sonnya, it was a pleasure reading your review of Residence Inn Houston West/Energy Corridor. We have an exceptional team whose top priority is making sure every guest is comfortable and feels at home. We will enjoy sharing your compliments with each of them. We are also glad to know that our location was perfect for your plans. Thank you for being our guest, and we look forward to welcoming you on your next visit to Houston. Sincerely, Leola Judge, General Manager

8/10 – Bien

Janet, Schertz

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I love the customer service throughout my stay, the breakfast had no fruit and other items that could improve.
Séjour de 2 nuits en mars 2022
General Manager a répondu le 5 avr. 2022
Dear Janet, it was a pleasure reading your review of Residence Inn Houston West/Energy Corridor. We have an exceptional team whose top priority is making sure every guest is comfortable and feels at home. We will enjoy sharing your compliments with each of them. We have also noted your additional comments and will address them with our F&B team to see what we can do better. We are grateful for your feedback, and we appreciate you choosing us for your visit to Houston. Thank you again. Sincerely, Leola Judge, General Manager

10/10 – Excellent

Mihai

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 7 nuits en mars 2022
General Manager a répondu le 14 déc. 2022
Dear Mihai,Thank you for choosing Residence Inn Houston West/Energy Corridor and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sincerely,Leola Judge,General Manager

10/10 – Excellent

Vivian

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en mars 2022
General Manager a répondu le 22 mars 2022
Dear Vivian, thank you for the generous rating of Residence Inn Houston West/Energy Corridor. We are delighted you enjoyed everything we have to offer. We hope you will come back to see us soon and we wish you all the best with your travels. Sincerely, Leola Judge, General Manager

10/10 – Excellent

Shaylyn

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mars 2022
General Manager a répondu le 23 mars 2022
Dear Shaylyn, we appreciate you taking the time to leave your generous rating regarding your recent visit to the Residence Inn Houston West/Energy Corridor. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Sincerely, Leola Judge, General Manager

10/10 – Excellent

Roberta

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property was clean and so comfortable. I was exhausted from traveling with an injury, and I fell asleep instantly on the very comfortable bed and stayed asleep all night!
Séjour de 1 nuit en mars 2022
General Manager a répondu le 14 mars 2022
Dear Roberta, thank you for choosing to relax at Residence Inn Houston West/Energy Corridor after a tiring day. Having the knowledge of your injury, it makes us feel proud that our well-kept property and comfortable accommodations helped you relax. We are delighted to know we met all your expectations, and we look forward to welcoming you back whenever you are in the area. Sincerely, Leola Judge, General Manager

10/10 – Excellent

Larry

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff was very friendly and courteous. Least like the breakfast selections.
Séjour de 2 nuits en mars 2022
General Manager a répondu le 8 mars 2022
Dear Larry, it was a pleasure reading your review of Residence Inn Houston West/Energy Corridor. We have an exceptional team whose top priority is making sure every guest feels comfortable and at home. We will enjoy sharing your compliments with each of them. We are also grateful for your feedback about what we can do better, and we appreciate you choosing us for your visit to Houston. Sincerely, Leola Judge, General Manager

10/10 – Excellent

TyShayla

Séjour de 1 nuit en mars 2022
General Manager a répondu le 20 déc. 2022
Dear Tyshayla, Thank you for your outstanding rating. We are glad we could exceed your expectations and that you loved your stay at our hotel. We appreciate you taking the time to let fellow travelers know about your experience and look forward to many more visits to Residence Inn Houston West/Energy Corridor.Sincerely,Leola JudgeGeneral Manager

4/10 – Médiocre

James, Allen

Voyage en famille avec de jeunes enfants
Points faibles : Commodités, état et installations de l’hébergement
False advertisement! Had a picture of two Queens or Double beds when I reserved the room and I ended up with a room with one double bed and one pull out sofa bed to accommodate 3 people. Plus, I had to pay extra for this room. I tried to change my room when I checked in and they said they don't have any rooms with two double or queen beds. I will never stay at this place again.
Séjour de 1 nuit en mars 2022
General Manager a répondu le 8 mars 2022
Dear James, thank you for choosing us. We regret your disappointment with our accommodations. Our goal is to provide an exceptional experience to each of our guests, and we will be sure to review our third-party websites in addition to our official site to ensure everything is up-to-date. We are grateful for your feedback and your patience. It was our pleasure hosting you, and we hope you consider returning for a better experience on your next visit to our area. Sincerely, Leola Judge, General Manager

8/10 – Bien

Melody, Houston

Points forts : Propreté, service et personnel
Séjour de 1 nuit en février 2022
General Manager a répondu le 23 févr. 2023
Dear Melody, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Residence Inn Houston West/Energy Corridor, and we look forward to welcoming you again soon.Sincerely,Leola JudgeGeneral Manager

8/10 – Bien

JAIME

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
el hotel esta muy comodo y en buenas condiciones e
Séjour de 3 nuits en février 2022
General Manager a répondu le 15 févr. 2022
Dear Jaime, thank you for your rating and comments regarding your time at Residence Inn Houston West/Energy Corridor. Our goal is to make every guest feel welcome and comfortable their entire visit, and we are pleased to know your experience with us met these expectations. We look forward to serving you again the next time you are in the Houston area. Sincerely, Leola Judge, General Manager

10/10 – Excellent

Donny

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 6 nuits en janvier 2022
General Manager a répondu le 6 févr. 2022
Dear Donny, thank you for choosing Residence Inn Houston West/Energy Corridor and for the excellent rating. We are thrilled to know we exceeded your expectations, and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Leola Judge, General Manager

10/10 – Excellent

Michael, Lewiston

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Check in staff were excellent breakfast and coffee were very good. Well equips suite. Very nice neighborhood with lots of eating options within walking distance. Easily navigable area even for a first time visitor.
Séjour de 4 nuits en janvier 2022
General Manager a répondu le 2 févr. 2022
Dear Michael, Our gratitude for reviewing your stay at Residence Inn Houston West/Energy Corridor. It is lovely to learn that you were pleased with our convenient location, appreciated our front desk associates and liked our breakfast. We are happy you had a pleasant stay, and we look forward to seeing you soon. Sincerely, Leola Judge General Manager

10/10 – Excellent

Myra

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great amenities in the property and great staff.
Séjour de 1 nuit en janvier 2022
General Manager a répondu le 26 janv. 2022
Dear Myra, thank you for the excellent review of Residence Inn Houston West/Energy Corridor. We are delighted you enjoyed everything we have to offer, including our refreshing amenities and friendly staff. We hope you will come back to see us soon, and we wish you all the best with your travels. Sincerely, Leola Judge General Manager

10/10 – Excellent

JevaiyaKeya

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2022
General Manager a répondu le 11 janv. 2022
Dear JevaiyaKeya, it was a pleasure having you as our guest at Residence Inn Houston West/Energy Corridor. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We will look forward to hosting you again soon. Sincerely, Leola Judge, General Manager