The property (building exterior and parking lot) was run down, unkept and nothing like the pictures. The lobby had a chemical smell, trash on the floor and an unprofessional receptionist. My room was reserved and paid for several days in advance,but when we arrived for check-in i was informed that there was no available rooms and would be issued a refund. I was forced to find another hotel, thankfully there are several well kept, clean and friendly hotels within just a few miles.