Front of property - evening/night

Reviews of The Listel Hotel Whistler

3.5 out of 5
The Listel Hotel Whistler
4121 Village Green, Whistler, BC

Reviews

8.6

Excellent

Rating 10 - Excellent. 478 out of 1001 reviews" "
Rating 8 - Good. 382 out of 1001 reviews" "
Rating 6 - Okay. 95 out of 1001 reviews" "
Rating 4 - Poor. 27 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
right next to driving range and dog freindly
Stayed 2 nights in Apr 2024

8/10 Good

Claire

Liked: Cleanliness, staff & service
An easy walk to the Whistler Gondola. 1-min walk from the village stroll with easy access to restaurants, shopping and grocery.
Stayed 6 nights in Apr 2024

8/10 Good

Stephen

Stayed 7 nights in Mar 2024

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value pricing drew us to you ! ...the excellent service, cleanliness and location were all a bonus
Stayed 2 nights in Apr 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for a wonderful weekend!
Stayed 2 nights in Mar 2024

8/10 Good

Stephen, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Lord

Liked: Cleanliness, staff & service, property conditions & facilities
All was great and got an early check in. Thank you
Stayed 1 night in Apr 2024
Response from Jenny on Apr 3, 2024
Dear Lord,Thank you for taking the time to leave such a great review. I am glad to hear that we were able to accommodate an early check-in for yourself. I hope you enjoyed your stay with us and that we can welcome you back soon.Kind regards,JennyFront Office Manager

10/10 Excellent

Darren

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convince location. Nice cozy hotel.
Stayed 1 night in Mar 2024
Response from Sean Duty Manager on Mar 31, 2024
Hello Darren,Thank you for writing about your previous stay. I'm happy you like the location of our property and that it met your needs while being here in Whistler. We hope you stay with us again and got home safe.Have a wonderful day.

10/10 Excellent

vinod

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub is good but need to be bigger. They dont have pool but floor map and pictures in google had.
Stayed 1 night in Mar 2024
Response from Jenny on Mar 30, 2024
Hi Vinod,Thank you for taking the time to leave such a great review. I will pass over your feedback regarding the hot tub and our floor maps. The picture you are seeing on Google is of our neighboring hotel and we are trying to have it removed. I hope you were able to enjoy your stay in Whistler and that we can welcome you back soon.Kind regards,JennyFront Office Manager

2/10 Terrible

youngmi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jenny on Mar 30, 2024
Dear youngmi,Thank you for your feedback. If you would like to provide more details please reach out to the front desk.Regards,JennyFront Office Manager

10/10 Excellent

Juan, Bellevue

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4-5 minute walk to the lift and to everything else. The beds and the pillows are so comfortable that I feel I need to put it as part of the review. Very quiet specially when compared to rhe other resorts in the area. My only complain is that they blast the heat on the hallway.
Stayed 2 nights in Mar 2024
Response from Jenny on Mar 29, 2024
Dear Juan,Thank you for taking the time to leave such a great review. I agree the hotel is in a great location being walking distance to the lifts, the shops and the restaurants. Happy to hear that you enjoyed our beds and pillows. They really are comfortable. I will pass on your feedback regarding the heating in the hallway to our management team. I hope you enjoyed your stay and that we can welcome you back soon.Kind regards,JennyFront Office Manager

8/10 Good

Khristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Jenny on Mar 21, 2024
Dear Khristine,Thank you for taking the time to leave your review. We hope you enjoyed your stay with us and that we can welcome you back soon.Kind regards,JennyFront Office Manager

8/10 Good

Nicola

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Outdated property. Horrible bathrooms . Loud, could hear everything through the paper thin walls. In a convenient location, close to everything.
Stayed 1 night in Mar 2024
Response from Jenny on Mar 21, 2024
Dear Nicole,Thank you for taking the time to leave your feedback. I will discuss your feedback with our management team. I hope you enjoyed your time in Whistler.Regars,JennyFront Office Manager

10/10 Excellent

Daniel, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for skiing vacation.
Stayed 2 nights in Mar 2024
Response from Jenny on Mar 14, 2024
Dear Daniel,Thank you for taking the time to leave such a great review. I hope we can welcome you back soon.Kind regards,JennyFront Office Manager

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
Basic hotel with all you need for a comfortable stay! Hot tub was more like a warm tub, need to heat it up more! Very friendly staff
Stayed 1 night in Mar 2024
Response from Jenny on Mar 10, 2024
Dear Matthew,Thank you for taking the time to leave such a great review. I will pass on your feedback about the hot tub to our maintenance team. I am very pleased to hear that the staff were great during your stay. I hope we can welcome you back soon.Kind regards,JennyFront Office Manager

10/10 Excellent

debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A great location for walking to gondola and shops. Room was very clean. Shower was good. Decor was just a bit dated… not fancy. Beds were comfortable. Restaurant in hotel was first class!
Stayed 5 nights in Feb 2024
Response from Jenny on Feb 28, 2024
Dear Debbie,Thank you for taking the time to leave such great feedback. I agree the hotel is in a great location being walking distance to the gondola and all of the shops. Happy to hear you found the beds comfortable. Our restaurant The Bearfoot Bistro really is something special. I hope you enjoyed your stay with us and that we can welcome you back soon.Kind regards,JennyFront Office Manager

8/10 Good

Thomas

Stayed 6 nights in Feb 2024
Response from Jenny on Mar 21, 2024
Dear Thomas,Thank you for taking the time to leave your review. We hope you enjoyed your stay with us and that we can welcome you back soon.Kind regards,JennyFront Office Manager

8/10 Good

Hamid, URBANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This hotel is a fine choice in Whistler. It was easy to walk to the gondola. The parking was well located. The pillows were low quality and uncomfortable. The worn hallway carpets were not inviting. The hot tub was not operational in the morning when I needed it. People walked in the hallway speaking loudly at 1am that ruined my sleep.
Stayed 1 night in Feb 2024
Response from Jenny on Feb 20, 2024
Dear Hamid,Thank you for taking the time to leave your feedback. I agree the hotel is in a great location being walking distance to the mountain and all of the shops and restaurants. I will pass on your feedback regarding the pillows and hallway carpets to our management team. I am sorry the hot tub was not operational in the morning. We do need to drain and rebalance chemicals periodically. I hope you were still able to enjoy your time in Whistler.Kind regards,JennyFront Office Manager

4/10 Poor

Balprit, Vancouver

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Jenny on Feb 9, 2024
Dear Balprit,Thank you for taking the time to leave a review. If you would care to provide more feedback please don't hesitate to reach out.Kind regards,JennyFront Office Manager

8/10 Good

John, Mississauga

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable choice given the prices in the area. It’s a bit dated and could use a renovation, but it’s clean and the staff are very friendly.
Stayed 4 nights in Jan 2024
Response from Jenny on Feb 8, 2024
Dear John,Than you for taking the time to leave such a great review. I am happy to hear that you enjoyed your stay with us and that staff were great. I hope we can welcome you back soon.Kind regards,JennyFront Office Manager

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jenny on Feb 8, 2024
Dear Emma,I hope you enjoyed your stay with us and that we can welcome you back soon.Kind regards,JennyFront Office Manager

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Jenny on Feb 8, 2024
Dear George,I hope you enjoyed your stay with us and that we can welcome you back soon.Kind regards,JennyFront Office Manager

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional, very helpful and accommodating. The property was in very good condition and the amenities above expectation
Stayed 2 nights in Jan 2024
Response from Klaudia on Jan 29, 2024
Hi Charles, Thank you kindly for leaving us such a positive review and a top rating. We are happy to see that you enjoyed your stay at our hotel thanks to the helpful guest service and the convenient amenities. We hope you had a wonderful time visiting beautiful Whistler and if you visit again it would be a pleasure to welcome you back to The Listel Hotel. Kind regards, Klaudia

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean comfortable rooms, and friendly staff. My favourite part, by far, was the fact that they have carbonated water ON TAP just outside the rooms.
Stayed 1 night in Dec 2023
Response from Jenny on Feb 14, 2024
Dear Sabrina,Thank you for taking the time to leave such a great review. I agree the hotel is in a great location being walking distance to the mountain and all of the shops and restaurants. Glad to hear you enjoyed your room. The staff are all real assets to our team and I am happy to hear they were great during your stay. The sparkling water tap really is a nice amenity to have. I hope you enjoyed your stay with us and that we can welcome you back soon.Kind regards,JennyFront Office Manager

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good logistically
Close to the lifts and all the entertainment
Stayed 2 nights in Jan 2024
Response from Jenny on Jan 26, 2024
Dear Jason,Thank you for taking the time to leave such a great review. I agree the hotel is in a great location being walking distance to everything. I hope you enjoyed your stay with us and that we can welcome you back soon.Kind regards,JennyFront Office Manger

6/10 Okay

Chien Ya

Stayed 1 night in Jan 2024
Response from Jenny on Feb 9, 2024
Dear Chien Ya,We hope you enjoyed your stay with us and that we can welcome you back soon.Kind regards,JennyFront Office Manager

6/10 Okay

anita

Travelled with family
Liked: Cleanliness
had to wait too long for check in
Stayed 1 night in Jan 2024
Response from Klaudia on Jan 10, 2024
Hi Anita, Thanks so much for taking the time to review your stay with us at The Listel Hotel. We are sorry to see our guaranteed check-in time of 4PM was a drawback to your stay. We do provide early check-ins whenever possible and apologize that with the hotel operating at a very high occupancy during the holiday period not all early check-in requests can be accommodated at all times. We hope that accommodating early parking was a relief for you and are pleased the room was eventually ready for you before check-in time. Thanks again Anita, we hope you enjoyed your stay and had a lovely time in Whistler. We would be pleased to welcome you back in the future and to provide you with a fully satisfying stay then. Kind regards, Klaudia

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Dec 2023
Response from Jenny on Feb 14, 2024
Dear David,Thank you for taking the time to leave a great review. I hope you enjoyed your stay with us and that we can welcome you back soon.Kind regards,JennyFront Office Manager

10/10 Excellent

Yong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet, conveninet walkable
Stayed 1 night in Dec 2023
Response from Klaudia on Dec 26, 2023
Hi Yong, Thanks so much for giving our property a top rating. We are glad you enjoyed your stay and if you visit again it would be a pleasure to welcome you back to The Listel Hotel. Kind regards, Klaudia

8/10 Good

Hellen

Stayed 4 nights in Dec 2023
Response from Klaudia on Dec 26, 2023
Hi Hellen, Thank you kindly for rating our property. We hope you enjoyed your stay in Whistler and with us at The Listel Hotel and if you visit again it would be a pleasure to welcome you back. Kind regards, Klaudia

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great location. Parking underground was 28$/night.
Stayed 2 nights in Dec 2023
Response from Jenny on Dec 20, 2023
Dear Michele,Thank you for taking the time to leave your feedback. I am super happy to hear that the staff were great during your stay. They are all real assets to the team. I agree the hotel is in a great location being walking distance to the mountain and all of the shops and restaurants. While we do charge for parking we do tend to be one of the cheaper hotel options in town. I hope you enjoyed your stay with us and that we can welcome you back soon.Kind regards,JennyFront Office Manager

6/10 Okay

Stephanie

Stayed 1 night in Dec 2023
Response from Klaudia on Jan 8, 2024
Hi Stephanie, Thank you kindly for rating our property. We hope you enjoyed your stay in Whistler and with us at The Listel Hotel and if you visit again it would be a pleasure to welcome you back. Kind regards, Klaudia

10/10 Excellent

Zehra

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Jenny on Feb 8, 2024
Dear Zehra,I hope you enjoyed your stay with us and that we can welcome you back soon.Kind regards,JennyFront Office Manager

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
Staff were great, hotel was very cozy
Stayed 2 nights in Dec 2023
Response from Klaudia on Dec 18, 2023
Hi Mike, Thanks so much for giving our property a top rating. We are happy to see that you found our hotel all cozy and the service to be great. We hope you had a wonderful time in Whistler and if you visit again it would be a pleasure to welcome you back to The Listel Hotel. Kind regards, Klaudia

6/10 Okay

nicholas

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Klaudia on Dec 18, 2023
Hi Nicholas, Thank you kindly for rating our property. We hope you enjoyed your stay in Whistler and with us at The Listel Hotel and if you visit again it would be a pleasure to welcome you back. Kind regards, Klaudia

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Klaudia on Dec 18, 2023
Hi Mark, Thanks so much for giving our property a top rating. We are glad you enjoyed your stay and if you visit again it would be a pleasure to welcome you back to The Listel Hotel. Kind regards, Klaudia

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast nice check in. Lovely property. Easy to get to amenities.
Stayed 1 night in Dec 2023
Response from Klaudia on Dec 18, 2023
Hi Robert, Thanks very much for the top rating and the detailed review. It's great to see that the friendly and efficient check-in and the property itself with its convenient location all added to the experience. We hope you had a lovely time in Whistler and if you visit again it would be great to see you again at The Listel Hotel. Kind regards, Klaudia

10/10 Excellent

Kris

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Klaudia on Dec 18, 2023
Hi Kris, Thanks so much for giving our property a top rating. We are glad you enjoyed your stay and if you visit again it would be a pleasure to welcome you back to The Listel Hotel. Kind regards, Klaudia

10/10 Excellent

byron

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Klaudia on Dec 18, 2023
Hi Byron, Thanks so much for giving our property a top rating. We are glad you enjoyed your stay and if you visit again it would be a pleasure to welcome you back to The Listel Hotel. Kind regards, Klaudia

10/10 Excellent

Qian

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Klaudia on Dec 18, 2023
Hi Qian, Thanks so much for giving our property a top rating. We are glad you enjoyed your stay and if you visit again it would be a pleasure to welcome you back to The Listel Hotel. Kind regards, Klaudia

10/10 Excellent

Yan Chang

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Klaudia on Dec 18, 2023
Hi Yan Chang, Thanks so much for giving our property a top rating. We are glad you enjoyed your stay and if you visit again it would be a pleasure to welcome you back to The Listel Hotel. Kind regards, Klaudia

8/10 Good

Valerie

Stayed 1 night in Dec 2023
Response from Klaudia on Dec 18, 2023
Hi Valerie, Thank you kindly for rating our property. We hope you enjoyed your stay in Whistler and with us at The Listel Hotel and if you visit again it would be a pleasure to welcome you back. Kind regards, Klaudia

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Klaudia on Dec 11, 2023
Hi Rob, Thank you kindly for rating our property. We hope you enjoyed your stay in Whistler and with us at The Listel Hotel and if you visit again it would be a pleasure to welcome you back. Kind regards, Klaudia

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Klaudia on Dec 11, 2023
Hi Melissa, Thank you kindly for rating our property. We hope you enjoyed your stay in Whistler and with us at The Listel Hotel and if you visit again it would be a pleasure to welcome you back. Kind regards, Klaudia

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Klaudia on Dec 11, 2023
Hi Debra, Thanks so much for giving our property a top rating. We are glad you enjoyed your stay and if you visit again it would be a pleasure to welcome you back to The Listel Hotel. Kind regards, Klaudia

8/10 Good

Samantha

Stayed 1 night in Dec 2023
Response from Klaudia on Dec 11, 2023
Hi Samantha, Thank you kindly for rating our property. We hope you enjoyed your stay in Whistler and with us at The Listel Hotel and if you visit again it would be a pleasure to welcome you back. Kind regards, Klaudia

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
****
Pros: right in the middle of Whistler Village, cozy enough rooms, clean bathrooms, heating/conditioning - individual for each room, helpful stuff Cons: check-in is way too late - 4:00 p.m., the lobby equipped with only 4 chairs for all of the guests who have to wait for their rooms.
Stayed 2 nights in Nov 2023
Response from Klaudia on Dec 5, 2023
Hi there, Thank you for such detailed feedback, that's much appreciated. We are glad you enjoyed your stay and that our convenient location, the cozy room, the thorough cleanliness, the adjustable heater/AC and the helpful service all added to the experience. We are sorry to see that not all aspects of your stay were up to your expectations and that our check-in time paired with the seating availability in our lobby was an inconvenience. We do accommodate early check-ins whenever possible but have a guaranteed check-in time of 4.00 PM. If the room is not ready at the time of arrival we provide luggage storage as well as parking based on availability. Our front desk is always happy to provide maps and recommendations for our guests who would like to start exploring Whistler while waiting for check-in. We appreciate your note on the limited seating availability in the lobby and will pass this on to the hotel management for future consideration. We hope you had a lovely time in Whistler and if you visit another time we hope to welcome you back to our hotel and to provide you with a fully satisfying stay then. Kind regards, Klaudia

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Klaudia on Dec 5, 2023
Hi Michael, Many thanks for the great rating. We hope you had a wonderful time visiting Whistler and staying at our hotel. If you visit again sometime it would be a pleasure to welcome you back to The Listel Hotel. Kind regards, Klaudia

8/10 Good

truong

Travelled with partner
Liked: Cleanliness, amenities
Good value
Stayed 1 night in Nov 2023
Response from Klaudia on Dec 5, 2023
Hi Truong, Thank you kindly for rating our property. We hope you enjoyed your stay in Whistler and with us at The Listel Hotel and if you visit again it would be a pleasure to welcome you back. Kind regards, Klaudia

10/10 Excellent

DAPHNE KATHERINE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most convenient hotel in Whistler and very cozzy
Stayed 1 night in Nov 2023
Response from Klaudia on Dec 4, 2023
Hi Daphne Katherine, Thanks so much for giving our property a top rating and such a great review. We are happy to see you found the hotel to be both convenient and cozy. If you visit again it would be a pleasure to welcome you back to The Listel Hotel. Kind regards, Klaudia