Executive Room, 1 King Bed, Balcony, Pool View | Balcony
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Reviews of Ontario Airport Inn

2.5 out of 5
Ontario Airport Inn
1801 E G St, Ontario, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 511 out of 1004 reviews" "
Rating 8 - Good. 245 out of 1004 reviews" "
Rating 6 - Okay. 87 out of 1004 reviews" "
Rating 4 - Poor. 60 out of 1004 reviews" "
Rating 2 - Terrible. 101 out of 1004 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eriberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well cept and a vacation vibe
Stayed 2 nights in Apr 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The full hot breakfast was greatly appreciated. I was very productive for the rest of the day.
Stayed 2 nights in Apr 2024

6/10 Okay

michael

Liked: Staff & service
Disliked: Property conditions & facilities
Checked in and just needed the room for the night. Woke up packed up and jumped in the shower to find the handles missing. Don’t know what that was about but I’m sure this place has better rooms and it was just a miss by maintenance. Front desk was professional, bed was clean no bed bugs thankfully, security on site, convenient location just that one thing wasn’t expected and really looked forward to a nice morning shower to kick the day off.
Stayed 1 night in Apr 2024

8/10 Good

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking gate was a joke as we attempted to maneuver the car close enough to insert the parking key. When a passenger getting out of the car to do the insertion, hurried to get back in, the gate had already closed down! The room was in a building not attached to the lobby or dining room so we had to walk outside in the cold & wind to get those services. The room was adequate, very basic, not decorative aesthetically. The dispensers in the bathroom were not labeled for the contents (soap, shampoo, lotion, conditioner). The staff were polite & kind. Noise near airport unavoidable. Two fast food restaurants within walking distance. Breakfast was hot and sufficient, not continental or on-the-go style.
Stayed 2 nights in Apr 2024

8/10 Good

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Cedric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Like the breakfast .
Stayed 1 night in Apr 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, new builds going up
Stayed 2 nights in Apr 2024

10/10 Excellent

Chris

Business traveller
Liked: Staff & service, property conditions & facilities
Owners and staff obviously work very hard to keep up this 1960’s or 70’s era hotel. I was very comfortable and relaxed during my stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Rick

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed at the Ontario airport and for one night. When I arrived they quickly found my reservation and I was checked in by a courteous and helpful front desk person. The room was big, had a king-size bed, clean and even included miscellaneous toiletries like a comb a toothbrush. The price includes a full breakfast, which I thought was very good. The hot food on the steam table was breakfast potatoes, scrambled eggs, turkey links, pork sausage patties, and bacon. There was also a large Belgian waffle maker, and a smaller waffel maker. They also had two kinds of fresh fruit, bagels and muffins as well as several kinds of cold cereal. I heard they had a shuttle to the Ontario airport, however I did not need the shuttle so I was not able to test it. They have a security guard that walks the property at night, I saw no strange people lurking around the parking lot or the property, and the access to the parking lot is controlled by a gate which is operated by the room key. This room is cheaper than the big chain motel that I normally use, and the room was every bit as good. The only thing that concerned me was a charge of $50 security deposit. I charged the deposit my credit card, and the deposit was returned to her three days later. I would recommend this hotel, and I will stay at this hotel the next time I'm in the area.
Stayed 1 night in Apr 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Safe, clean and convenient.
Stayed 1 night in Mar 2024

8/10 Good

Caleb

Service
Stayed 1 night in Mar 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

shaqurana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttle and clean and quiet

6/10 Okay

Michael

Not bad
Stayed 2 nights in Mar 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds. Clean rooms. Staff was very nice.
Stayed 1 night in Mar 2024

6/10 Okay

Madelynn

Travelled with group
Disliked: Amenities
Added additional charges and security was rude
Stayed 3 nights in Mar 2024

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2024

10/10 Excellent

Ilya, Irvine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and friendly staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Liked: Property conditions & facilities
Very clean.
Stayed 1 night in Mar 2024

6/10 Okay

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities
The service and staff were great until somehow I got charged an extra $50 dollars . Still trying to figure out how I paid in full for a room plus a $50 dollar deposit, on checking out I’m told I was only charged partially , I’ll
Stayed 1 night in Mar 2024

8/10 Good

charmaine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Staff is very friendly and helpful. Good breakfast. Love the location. Only suggestion would be to add another lamp in the room near the pink chair. A bit dark in that area. The beds are very comfortable!
Stayed 2 nights in Mar 2024

10/10 Excellent

Larry

Business traveller
Liked: Amenities
Fast check in and the availability of an airport shuttle made for an excellent stay.
Stayed 1 night in Mar 2024

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Met every expectation
Stayed 2 nights in Mar 2024

8/10 Good

Cedric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Mar 2024

8/10 Good

Cedric

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Mar 2024

10/10 Excellent

Robert, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Cedric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place - nostalgia
Stayed 2 nights in Mar 2024

8/10 Good

Cedric

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Feb 2024

4/10 Poor

Daryna

Liked: Staff & service
Disliked: Property conditions & facilities
Did not like odor in the room
Stayed 3 nights in Feb 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best beds ever the staff are accommodating and friendly. I couldn’t have asked for better. What a great stay after flying for 17 hours A
Stayed 1 night in Feb 2024

10/10 Excellent

Cedric

Stayed 1 night in Feb 2024

8/10 Good

Guadalupe

Stayed 1 night in Feb 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 3 nights in Feb 2024

2/10 Terrible

Vanesa, Rialto

Stayed 1 night in Feb 2024

10/10 Excellent

Cedric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff , always friendly
Stayed 1 night in Feb 2024

4/10 Poor

Alberto

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Lugar sucio empleados con mala actitud y huéspedes ruidosos
Stayed 1 night in Feb 2024

10/10 Excellent

Omar

Nice stay
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Feb 2024

10/10 Excellent

Phil

Stayed 1 night in Feb 2024

10/10 Excellent

Cedric

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice staff
Stayed 1 night in Feb 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has very clean rooms, staff very friendly, we had an issue with our key not wanting to work and couldn’t open our door but maintenance came right away and fixed that and got keys working. Bathroom very clean, It was a nice surprise plus close to airport to pick up family.
Stayed 1 night in Feb 2024

6/10 Okay

Darwin

Stayed 1 night in Feb 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Feb 2024

10/10 Excellent

Staci, Moreno Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Cedric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 1 night in Feb 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very clean and quiet.
Stayed 1 night in Feb 2024

8/10 Good

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you have to have anything to plug into the outlets bring in your own extension cable most of the outlets are then worn down other than that it's a nice clean room
Stayed 1 night in Feb 2024

8/10 Good

Cedric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and clean and quiet
Stayed 1 night in Feb 2024

10/10 Excellent

Derek

Liked: Cleanliness
Great
Stayed 1 night in Feb 2024