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Crowne Plaza Niagara Falls Fallsview, an IHG Hotel
3.5 star property

Comfortable spa hotel, walk to Fallsview Indoor Waterpark

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

Photo gallery for Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

Sauna, hydrotherapy, aromatherapy, hot stone massages
Standard Room, 1 King Bed, Balcony, View (Niagara Falls View) | Balcony view
Point of interest
Blackout drapes, iron/ironing board, WiFi, bed sheets
2 restaurants, breakfast served

Overview of Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

Reviews
6.8

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Restaurant
  • BarBarBar

Check out the area

Map
5685 Falls Avenue, Niagara Falls, ON, L2E6W7
  • Popular LocationFallsview Indoor Waterpark3 min walk
  • Popular LocationCasino Niagara6 min walk
  • Popular LocationFallsview Casino18 min walk
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)36 min drive
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Room options

View all photos for Premium Room, 2 Queen Beds, View (Niagara Falls View)

View from room

Premium Room, 2 Queen Beds, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, View (Niagara Falls View)

Blackout drapes, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, View

Blackout drapes, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, View

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds (Walk In Shower)

Blackout drapes, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Double Beds (Walk In Shower)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 Queen Bed, View (Niagara Falls View)

Blackout drapes, iron/ironing board, WiFi, bed sheets

Premium Room, 1 Queen Bed, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Water view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Blackout drapes, iron/ironing board, WiFi, bed sheets

Suite, 2 Bedrooms

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Blackout drapes, iron/ironing board, WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

Blackout drapes, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Double Beds

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Queen Bed

Blackout drapes, iron/ironing board, WiFi, bed sheets

Junior Suite, 1 Queen Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, View (Niagara Falls View)

View from room

Standard Room, 1 King Bed, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility access Tub)

Blackout drapes, iron/ironing board, WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible (Mobility access Tub)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Blackout drapes, iron/ironing board, WiFi, bed sheets

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub, View (Niagara Falls View)

Standard Room, 1 King Bed, Jetted Tub, View (Niagara Falls View)

Standard Room, 1 King Bed, Jetted Tub, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, View (Niagara Falls View)

Standard Room, 1 King Bed, Balcony, View (Niagara Falls View)

Standard Room, 1 King Bed, Balcony, View (Niagara Falls View)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Blackout drapes, iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, View (Niagara Falls View)

View from room

Suite, 2 Bedrooms, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Water view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, View (Niagara Falls View)

View from room

Premium Room, 1 King Bed, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, View (Niagara Falls View)

Suite, 2 Bedrooms, View (Niagara Falls View)

Suite, 2 Bedrooms, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Water view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed, View (Niagara Falls View)

Blackout drapes, iron/ironing board, WiFi, bed sheets

Junior Suite, 1 Queen Bed, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Water view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Niagara Falls

Located in Niagara Falls, Crowne Plaza Niagara Falls Fallsview, an IHG Hotel is in the business district and near theme parks. Shoppers can check out Outlet Collection at Niagara, while everyone can enjoy the natural beauty of Queen Victoria Park and Oakes Garden Theatre. Don't miss out on a visit to Fallsview Indoor Waterpark. Take time off to check out the winery tours and health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails nearby.
Visit our Niagara Falls travel guideOpens in a new window

What's nearby

  • Clifton Hill - 2 min walk
  • Fallsview Indoor Waterpark - 3 min walk
  • Casino Niagara - 6 min walk
  • Fallsview Casino - 18 min walk
  • Horseshoe Falls - 4 min drive

Getting around

  • Niagara Falls Station - 5 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 36 min drive

Restaurants

  • Falls Avenue Resort - 1 min walk
  • SkyWheel - 9 min walk
  • Sweet Jesus - 2 min walk
  • Boston Pizza - 4 min walk
  • Kelsey's - 6 min walk

About this property

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

Hotel near Queen Victoria Park
Located close to Fallsview Indoor Waterpark and Oakes Garden Theatre, Crowne Plaza Niagara Falls Fallsview, an IHG Hotel provides a casino, shopping on site, and a coffee shop/cafe. For those looking to try their luck, this hotel boasts a casino VIP room, 1700 slot machines, and 40 casino gaming tables. Indulge in a massage, aromatherapy, and a manicure/pedicure at Christienne Fallsview Spa, the onsite spa. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Stay connected with in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as an arcade/game room and a bar.
Other perks include:
  • Swimming pool
  • Buffet breakfast (surcharge), a free casino shuttle, and self parking (surcharge)
  • A water park (surcharge), meeting rooms, and multilingual staff
  • Evening entertainment, a front-desk safe, and tour/ticket assistance
  • Guest reviews say good things about the dining options, helpful staff, and walkable location
Room features
All 234 rooms feature comforts such as air conditioning, in addition to amenities like WiFi. Guests reviews speak well of the clean rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 55-inch flat-screen TVs with premium channels
  • Coffee/tea makers, heating, and housekeeping

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free casino shuttle
  • Self parking on site (CAD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM–10:30 AM for a fee: CAD 24.95 for adults and CAD 14.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Prime Steakhouse
  • Starbucks
  • The Rainbow Room

Things to do

  • 1,700 slot machines
  • 40 gaming tables
  • Arcade/game room
  • Casino (95,000 square feet of space)
  • Evening entertainment
  • Full-service spa
  • Gym
  • Pool
  • Sauna
  • Shopping
  • Water park

Family friendly

  • Arcade/game room
  • Refrigerator on request
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7,578 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Ballroom
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from April 9 2024 to May 16 2024 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per night
  • Service fee: CAD 15.95 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 24.95 for adults and CAD 14.95 for children
  • Self parking fee: CAD 39 per night (in/out privileges)
  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Niagara Falls Fallsview
Crowne Plaza Niagara Falls Fallsview
Crowne Plaza Niagara Falls - Fallsview Hotel Niagara Falls
Niagara Falls Crowne Plaza
Crowne Plaza Niagara Falls Fallsview Hotel
Crowne Plaza Niagara Falls Fallsview
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Hotel
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Niagara Falls

Frequently asked questions

Does Crowne Plaza Niagara Falls Fallsview, an IHG Hotel have a pool?

Yes, this property has a pool. Pool access is from 9 AM–9 PM.

How much does it cost to stay at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

As of Apr 23, 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel on Apr 28, 2024 start from CA $119.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Niagara Falls Fallsview, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

Self parking is available for CAD 39 per night.

What time is check-in at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

Check-in begins at 4 PM.

What time is check-out at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

Check-out is at 11 AM.

Where is Crowne Plaza Niagara Falls Fallsview, an IHG Hotel located?

Situated in the entertainment district, this spa hotel is steps from Oakes Garden Theatre, Fallsview Indoor Waterpark, and Casino Niagara. Queen Victoria Park and Fallsview Casino are also within 1 mi (2 km). Niagara Falls Station is 27 minutes by foot and Niagara Falls, ON (XLV-Niagara Falls Train Station) is 28 minutes.

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 511 out of 1725 reviews" "
Rating 8 - Good. 393 out of 1725 reviews" "
Rating 6 - Okay. 328 out of 1725 reviews" "
Rating 4 - Poor. 247 out of 1725 reviews" "
Rating 2 - Terrible. 246 out of 1725 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Ariel

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Honestly, it was only fine. The room was tiny and so hot. Only one of the air conditioners was working. It was also dark, wifh only 3 lamps to light the room. There was no microwave or mini fridge in the room, which made it difficult to keep leftovers. The free parking was nice and everything was clean, but definitely not really worth the price i paid, in my opinion.
Stayed 3 nights in Apr 2024

10/10 Excellent

Nadia Castanha, Montreal Nord

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and all was very pleasant
Stayed 1 night in Apr 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, great location!
Stayed 1 night in Apr 2024

2/10 Terrible

saad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel in the area
Stayed 3 nights in Apr 2024

8/10 Good

Cedy

Liked: Cleanliness, staff & service
Good and Ok.
Stayed 3 nights in Apr 2024

10/10 Excellent

CLEMENTE

Travelled with group
Good location
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice hotel, clean, friendly, and easy to explore the city from this location.
Stayed 3 nights in Sep 2023

4/10 Poor

Thomas

Travelled with group
The room was extremely small everything look old the bed was made up by 2 mattresses instead of one I expecting more for the price
Stayed 1 night in Apr 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

General hotel information

Reasons to Book
Nice Bathroom & Spacious Rooms
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5