Front of property - evening/night

Reviews of Cloister Inn

3.5 out of 5
Cloister Inn
Konviktska 14, Prague

Reviews

8.8

Excellent

Rating 10 - Excellent. 489 out of 1001 reviews" "
Rating 8 - Good. 436 out of 1001 reviews" "
Rating 6 - Okay. 58 out of 1001 reviews" "
Rating 4 - Poor. 13 out of 1001 reviews" "
Rating 2 - Terrible. 5 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Quick and easy walk to old town square.
Stayed 3 nights in Mar 2024

6/10 Okay

Inna

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Hotel is very clean. The room for 2 we staid in had decent size. From facilitues there are a little fridge, tv, safe box. It was no tea/coffe/water in the room however there is free tea and coffee by reception. The bed was not comfortable for me and just one small pillow. Also, the bathroom had no toiletries just very week solution on dispencer for washing/shower. There is radiator in the room as well as air conditioner which is good as yiu can easly control thr temperature. Continental breakfast cost €10, not bad but if to be honest there are lots of cafeterias around which offer much better things for the same price. The location is brilliant, everithing is in walking distance.
Stayed 3 nights in Mar 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Less then 10 minute walk to trian station. 5 min walk to Old Town. Friendly staff. Very clean rooms. Best stay
Stayed 3 nights in Jan 2024

8/10 Good

Peter, Prague

Liked: Cleanliness, staff & service, property conditions & facilities
Something strange in the air I was awake whole night for
Stayed 1 night in Jan 2024

8/10 Good

Amy Elisabeth Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay here! Only downside, as a bit of a tea addict, after a long day out and about on my first day I couldn’t wait to get in for a cuppa. Tea and coffee etc is available in the lobby which is great but no milk! The next morning I grabbed some from breakfast. Would deffo stay here again as it’s not even a 10 minute walk to the astronomical clock so very convenient.
Stayed 2 nights in Jan 2024

8/10 Good

Nabeeh

Travelled with family
Liked: Cleanliness, staff & service
The location is great the room and specially bath room spacious. Breakfast is great. Coffee and tea available all times at the entrance.
Stayed 3 nights in Nov 2023

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great for walking around the old town.
Stayed 2 nights in Nov 2023

10/10 Excellent

Suvarna, Fremont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful central location. Breakfast is good.
Stayed 3 nights in Oct 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 5 nights in Oct 2023

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful and central stay in the heart of Prague’s Old Town. Clean, friendly staff and old fashioned comfort and charm in a historically rich building.
Stayed 3 nights in Oct 2023

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place in the heart of the city.
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
Very happy with the stay and no issues. Great location.
Stayed 4 nights in Jun 2023

10/10 Excellent

Robert J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Igor

Stayed 1 night in May 2023

10/10 Excellent

Maria Bernadette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for sight seeing. Staff were very friendly and helpful.
Stayed 4 nights in Apr 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Europe Road trip
Great quick smooth check-in, young lady was great. Parking was safe and very secure(Locked). Great central location to walk to all the Prague sites. Very clean room. Decent size room. Elevator. Very quiet room considering you are in the middle of the city center. Great WiFi. Good Heat. Nice cold refrigerator. The check out woman was wonderful and let me out of the secured parking timely. GREAT STAY!!
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Staff is friendly. Bed is comfy.
Stayed 1 night in Dec 2022

6/10 Okay

Jorge

Travelled with family
What I like of this property is the location.

8/10 Good

Vera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2022

10/10 Excellent

Brian, Milton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we have stayed at the Cloisters. Very convenient to everything . The staff is friendly and helpful and it offers a very good breakfast. No complaints really except maybe that the tv in our room was awfully small .
Stayed 3 nights in Oct 2022

10/10 Excellent

Nellie

Travelled with family
Liked: Cleanliness, staff & service
Everything was okey, (staff, room, breakfast and amenities). Very recommendable!
Stayed 1 night in Sep 2022

10/10 Excellent

Carl Joseph

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 3 nights in Sep 2022

10/10 Excellent

Nancy, Leipzig

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The property is located on the edge of Old Town which was very convenient, close to everything, and walkable. The rooms were large and roomy.
Stayed 2 nights in Sep 2022

10/10 Excellent

Valery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, maintained quiet property
Stayed 7 nights in Aug 2022

10/10 Excellent

Richard t

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, great value.
Stayed 7 nights in Jul 2022

10/10 Excellent

Leona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great breakfast, fantastic location - 5 min from National Theater, 7 min from Charles Bridge - walkable everywhere
Stayed 6 nights in Jul 2022

10/10 Excellent

israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay on a budget
Stayed 3 nights in May 2022

10/10 Excellent

Mark

Stayed 1 night in Apr 2022

8/10 Good

Hassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved staying at the Cloister Inn for seven nights. Every person who works there is friendly and professional. I loved the location and my room was very clean and comfortable.
Stayed 7 nights in Feb 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint
Such a cozy warm quiet place .. convenient location
Stayed 7 nights in Jan 2022

8/10 Good

Emre

Liked: Cleanliness, staff & service, property conditions & facilities
Good value overall.
Good location, good facilities and good price.
Stayed 2 nights in Dec 2021
Response from Milan Hanák - hotel manager on Dec 29, 2021
Dear Emre, Thank you for the review. I am happy you have enjoyed the stay. We hope to see you again soon! Kind regards, Milan

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel in a great neighborhood. The breakfast was amazing. Highly recommended!
Stayed 3 nights in Dec 2021
Response from Milan Hanák - hotel manager on Dec 27, 2021
Dear Michael, I am so happy you liked our hotel. We would be excited to see you again. Kind regards, Milan

8/10 Good

Paige

Travelled with group
Liked: Staff & service, room comfort
Great location
It was great location and friendly staff but smelled like smokers the room when I’m pretty sure I booked non smoking…
Stayed 4 nights in Oct 2021
Response from Milan Hanák - hotel manager on Nov 9, 2021
Dear guest, Thank you for the review. I am happy you have enjoyed the location and our staff. I am very sorry about the smell. Yes, the whole hotel is strictly non-smoking under the threat of a fine. I am sorry you have smelled smoke in your room as that should not happen. I hope you told the reception and the situation was resolved. We hope to see you again soon. Best regards, Milan

10/10 Excellent

Marina V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer service at front desk !!
Stayed 1 night in Sep 2021
Response from Milan Hanák - hotel manager on Oct 15, 2021
Hello Marina, I am so happy to hear that! I only wish you told us who you saw at reception. We hope to see you again! Kind regards, Milan

10/10 Excellent

Mercedes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it. Hotel clean, spacious. Breakfast excellent. Walking distance to city center. Good prices. Staff friendly.
Stayed 2 nights in Oct 2021
Response from Milan Hanák - hotel manager on Oct 14, 2021
Dear Mercedes, Thank you for the lovely review, I am thrilled you have liked the hotel so much. We would be happy to see you again. Kind regards, Milan

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021
Response from Milan Hanák - hotel manager on Oct 14, 2021
Dear guest, Thank you for the review. Best regards, Milan

10/10 Excellent

SZE SZE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Highly recommended!
It is a wonderful homely hotel. The cleanliness and quiet environment of the hotel are impressive. All the staff I met, including the manager, Kristian, Thomas, the ladies working in the breakfast room, cleaners and technicians were helpful, professional and friendly. The location is excellent. The tourist locations are close by and within walking distance. I will surely come back again next time I visit Prague. Highly recommended!
Stayed 5 nights in Sep 2021
Response from Milan Hanák - hotel manager on Sep 21, 2021
Dear guest, Thank you so much for your nice review. It is very rewarding to see our efforts being appreciated. We would be very happy to see you again soon! Best regards, Milan Hanák

8/10 Good

vadym

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021
Response from Milan Hanák - hotel manager on Aug 27, 2021
Dear guest, Thank you for your review. I am sorry you did not let us know, what we can improve. However I appreciate you found the time to rate our hotel. Best regards, Milan Hanák

6/10 Okay

Verified traveller

Stayed 10 nights in Jun 2021
Response from Milan Hanák - general manager on Jul 15, 2021
Dear Anonymous guest, I am sorry to see your stay was not up to your standard. I just wish you have told us what we could improve upon. Maybe you will give us a chance the next time you visit and we may fix our reputation with you. Best regards,

10/10 Excellent

Verified traveller

The staff at Cloister Inn are kind, fun and helpful in any way they can be - I have stayed with them 3 times at a total 9 weeks 5 stars - it is like a great stay with relatives who live in a great area
Stayed 13 nights in Sep 2020
Response from Milan Hanák - general manager on Jul 15, 2021
Dear guest, Thank you for the kind review. If you decide to visit your distant family again, please do let us know via comments in your reservation, that you have stayed with us before. So that we can appreciate your loyalty during your stay. Kindest regards,

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean hotel in the center of Prague. Very quiet area with excellent AC. A special thanks to Karel who helped me with some hotels in a resort town. He was very helpful along with the other employees. Breakfast was very good as well.
Stayed 5 nights in Jun 2021
Response from Milan Hanák - general manager on Jul 15, 2021
Dear Harvey, excuse us for the belated response. We are very happy, you have enjoyed your stay here. We value your appreciacion and hope that we will see you again soon! Kindest regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2020

10/10 Excellent

Verified traveller

Stayed 5 nights in Mar 2020

8/10 Good

Dadster, Darlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and a short walk into the various ‘squares’. The staff were always available & happy to give help when requested. My wife loved it here & we will definitely return some day 👍
Stayed 4 nights in Mar 2020

10/10 Excellent

Adrian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Excellent hotel. I have stayed here 5 or 6 times and will do again
Stayed 4 nights in Feb 2020

10/10 Excellent

Tony, East Sussex

Liked: Cleanliness, staff & service
Helpful staff. Cleanliness and location all excellent . Breakfast was good too.
Stayed 4 nights in Feb 2020

8/10 Good

ODED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
situated in a perfect location in the old city close to Carl Bridge whitin a walking distance to every major site. Big, nice and confortable room.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This wss a lovely hotel. Very central to most places. Close to charles bridge. Such a lovely room we had a larger one than we paid for. Breakfast was lovely all you needed to start the day. Defo go back to
Stayed 4 nights in Jan 2020