Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews of Days Inn by Wyndham Hot Springs

2.5 out of 5
Days Inn by Wyndham Hot Springs
2208 Central Ave, Hot Springs, AR

Reviews

4.6
Rating 10 - Excellent. 71 out of 1007 reviews" "
Rating 8 - Good. 127 out of 1007 reviews" "
Rating 6 - Okay. 184 out of 1007 reviews" "
Rating 4 - Poor. 217 out of 1007 reviews" "
Rating 2 - Terrible. 408 out of 1007 reviews" "

5.0/10

Cleanliness

6.0/10

Staff & service

4.2/10

Amenities

4.2/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Daniel C Orr

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Thus was a joke. No one should want to stay here. We checked in and entered the room. Went straight to the office and checked out! Good place to house homeless.
Stayed 2 nights in Mar 2024

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities
Run down in a bad area and its two women.
Stayed 1 night in Mar 2024

2/10 Terrible

Christina E

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't even know where to begin, the place was terrible! I was going reasonably low price and on what was available but, I would have been better off sleeping in my car. When we pulled up the place looked like a crack den. You can tell that there were shaddy residents there, like pay by the week living. We were coming to enjoy the bathhouse amd was my first time in Hot Springs. The room smelled of mold, like old potatoes. The sheets had stains. There were no towels. Called front desk, she was not able to find but a few for us. The front desk lady looked overwhelmed, over worked, and short tempered. We went to the Dollar General to buy Lysol to spary down the room and beds, just to feel safe enough to stay there and to cover the terrible smell.
Stayed 2 nights in Mar 2024

4/10 Poor

Tracy

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Not organized. Rooms could be better.
Stayed 2 nights in Mar 2024

2/10 Terrible

Christina

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
There was mold in the roof of my shower, room only had a bathroom light, the curtains would barely stay on the window.
Stayed 2 nights in Mar 2024

8/10 Good

Dejah

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
It was good.
Stayed 1 night in Mar 2024

2/10 Terrible

Brandie

Disliked: Cleanliness, staff & service, property conditions & facilities
No one was in th office for me to check in. The door was locked and no one answers the phone. I had to get another hotel and. Currently fighting to get my money back that was reimbursed. It was not a safe place for me and my 3 kids as a single mother to stay just driving and looking around, people were everywhere like they lived there and making drug deals. BEWARE AND DO NOT STAY HERE!!
Stayed 3 nights in Mar 2024

4/10 Poor

Valerie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The clerk at check in was wonderful.. other than that, I didn't feel safe at all. There was immense noise ALL night long, then as I was getting ready to leave, I saw a drug deal happen right in front tof me.
Stayed 1 night in Mar 2024

8/10 Good

Jannette

There was no continental breakfast just toast, that was disappointing. No manager or staff for over 3 hours during breakfast and checkout only a night security guard was there.
Stayed 1 night in Mar 2024

2/10 Terrible

Crystal

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived to check in, the lady at the front desk said they did not have a room available for us. There was a man at the desk as well, and he kept mumbling under his breath. When asked who he was, he stated his name was Paul and he was with maintenance. He repeatedly said that I should have known better than to book through a third party and it wasn't their problem. He was rude and not apologetic at all for their mistake.
Stayed 1 night in Mar 2024

4/10 Poor

Kamilah

Disliked: Amenities
No pool, no king sized bed, roaches, strangers hanging about outside my room. Every other hotel booked, so I felt trapped
Stayed 4 nights in Feb 2024

2/10 Terrible

Jennifer

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Night time maintenance guy was rude. Come to find out, he lied about being a maintenance guy. He also lied about his boss being out of town. He is security and night auditor. Had to rearrange my room just to find plugs that worked. Had to ask for batteries for remote. The place had roaches. Neighbors wete extremely loud and the whole place smelled like pot. Wifi rarely worked. Impossible to get ahold of corporate. Never will ho back.
Stayed 2 nights in Feb 2024

4/10 Poor

Shye

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedding was stained and dirty and had someone’s NAME written in it with god knows what, the bathtub/shower had dirt and grime all over it, there was some type of mold growing in the corners of the room. I walked to my room and saw so many people there actively using with their doors open. I wouldn’t recommend this hotel to anyone.
Stayed 1 night in Feb 2024

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities
Really Bad place
Stayed 1 night in Feb 2024

6/10 Okay

Jannah

Stayed 7 nights in Feb 2024

2/10 Terrible

Brandee

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
First of all the first room they put us in was horrible and it didn’t have heat so they moved us to another room and by looking first glance it was much better than first room but then we started to see a few roaches we moved the little fridge and HUNDREDS OF ROACHES. Then I said let’s check the bed sure enough BED BUGS!! I had only sat in the bed and I have bites on me !! I would not recommend anyone stay here
Stayed 1 night in Feb 2024

2/10 Terrible

Christy

Stayed 3 nights in Feb 2024

2/10 Terrible

Samantha

Travelled with partner
Disliked: Cleanliness, staff & service
I did not like the fact that we had to go our whole stay without towels and tissue. The lady at the front desk was VERY rude. The door was locked when I got there, I had to wait outside with a group full of junkies. Smh, I just did not like this place AT ALL.
Stayed 1 night in Feb 2024

2/10 Terrible

Bobby

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were dirty, very scary surroundings, room next to me had dogs that barked, huge gap in top of door that connected to an adjoining room. I got to the free breakfast at 7 AM only to find coffee and 1 croissant. I don't believe the top floor was even occupied despite the sign on the door saying no more vacancies. Building beside and behind hotel were abandoned or vacant.
Stayed 1 night in Jan 2024

2/10 Terrible

Samantha

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was horrible
Stayed 1 night in Feb 2024

2/10 Terrible

Patsy

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
This is so nasty roaches everywhere could not eat they would try and crawl on you. Could not sleep people outside yelling and fighting cussing at each other I felt so unsafe I kept my gun cocked and beside me at all times even when I showered will never stay at this place again. I thought it would be okay being close to the track but NO
Stayed 1 night in Jan 2024

4/10 Poor

Matthew

Stayed 6 nights in Jan 2024

4/10 Poor

Matthew

Stayed 7 nights in Jan 2024

2/10 Terrible

Melanie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was roaches. That would attack your food. I didnt even sleep in the bed because of this. I left and stayed somewheres else
Stayed 1 night in Jan 2024

4/10 Poor

Matthew

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

2/10 Terrible

Walter

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It has roaches and the heat doesn't work
Stayed 1 night in Dec 2023

2/10 Terrible

Shawn

Disliked: Staff & service
They let me book a room on Expedia, then when I got there they didn't give me a room , and would not give me a room.
Stayed 1 night in Dec 2023

2/10 Terrible

Bruce

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
In our room there was roaches and bugs crawling in the walls, the lock on door was not working, lights kept flickering on and off, refrigerator did not come on. Other than that staff was did a great job as far reservation.
Stayed 2 nights in Dec 2023

2/10 Terrible

Chauntyl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Lois

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Michael

Travelled with family, Travelled with partner
Wasn’t a good area. There were Roaches running across counter during check in There were lots of people loitering around property, very noisy with lots of yelling in the parking lot, the hotel shared a parking lot with a run down closed down hotel that looks like a drug den. my room had a conjoining room next to it in witch the door seams were taped off with duct tape, the room smelled bad I booked a room before visiting had I have seen the place first in person I would have never spent my money to stay there. Much nicer places close by you should consider first.
Stayed 1 night in Nov 2023

4/10 Poor

Luis E

Disliked: Cleanliness, property conditions & facilities
There were homeless people sleeping in the property and it smelled like urine in the hallway. Dirty. Hair dryer was not working. Never coming back!
Stayed 1 night in Nov 2023

2/10 Terrible

Dylan

Stayed 1 night in Nov 2023

2/10 Terrible

Yasin, Sugar Land

Disliked: Cleanliness
Stayed 2 nights in Nov 2023

4/10 Poor

Tommy

Disliked: Cleanliness, property conditions & facilities
Tv did not work. Place was dirty
Stayed 2 nights in Nov 2023

2/10 Terrible

Terry

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally subpar no towels rusty broken hairdryer bugs do not recommend
Stayed 1 night in Oct 2023

4/10 Poor

Leamon Keith

Liked: Staff & service
Disliked: Property conditions & facilities
There were bugs and roaches
Stayed 2 nights in Oct 2023

4/10 Poor

Karen

Travelled with family
Disliked: Amenities
Our room was horrible. It consisted of a king bed (which was very comfortable), and a broken recliner, one lamp with the bulb hanging out, curtains that were disconnected from the rod half of the way, an empty blow dryer holder on the wall, no coffee pot or cups of any kind. We did have an ice bucket but they didn’t have any ice. I had to call to have the TV hooked up and the girl was very nice. I thought I was in a non-smoking room, but she saw me outside smoking and told me it was a smoking room so I asked for an ashtray. They didn’t have any. On the plus side, I only killed two roaches.
Stayed 1 night in Oct 2023

6/10 Okay

James McCarty

Liked: Staff & service
Disliked: Amenities
The staff were very accommodating and friendly. The location was important to me and it was convenient to the Historic District. I was a little disappointed because I'm used to seeing a higher standard from the Wyndham Hotel Chain, but for the price I oaid it was a bargain. I'll stay again if all I'm looking for is a place to lay my head for the night.
Stayed 2 nights in Oct 2023

4/10 Poor

Utsav

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

Regina

Liked: Staff & service
Disliked: Property conditions & facilities
My bed sheet had blood on it, had obviously been slept in, the manager did give us a different room, there were people hanging out by stairs trying to make move on me, it was pretty shady there,
Stayed 2 nights in Oct 2023

2/10 Terrible

Demetrius

Stayed 1 night in Sep 2023

2/10 Terrible

Tammy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Thomas

Stayed 1 night in Sep 2023

2/10 Terrible

James

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dump first thing I encountered was a guy screaming at his mother that looked to be in her 70s they were about three rooms down this should of been my first clue I think they lived there once we got into the room I went over to the air conditioner to turn it on and the cover plate was gone so you had to stick your hand in with wires hanging out and there idea was to mark it with a sharpie marker where all the settings I didn’t matter if markings were on our not because it didn’t cool one bit it felt like a sauna in the room the outside air temp was 10-15 degrees cooler than inside secondly after I coming back from the store getting stuff for coffee I stop at the front desk but they only one there was the top of the world security guy I ask him if I could get a couple of towels and another ice bucket so I could put the creamer in it since they didn’t have any mini fridges he told me that he didn’t have a key to the office that had that stuff in it yeah they don’t even trust there security guard with the keys unbelievable he was to worried about shining his flashlight around looking for bad guys so then I went back to my hot room and thought I’d watch some tv but the problem there was it would only pick up one channel so since I brought my Bluetooth speaker I thought I would relax and listen to some music that was fine for about five min when I seen roaches crawling on the headboard on the bed and walls that’s when I decide to pack up and go home at 2am and more
Stayed 1 night in Sep 2023

8/10 Good

Elanie

Liked: Cleanliness, room comfort
It was an okay room. We only found one roach and the lights didn’t work very well but other than that I had no issues. Beds were pretty comfortable and staff was nice.
Stayed 1 night in Sep 2023

2/10 Terrible

Garrett

Stayed 1 night in Sep 2023

2/10 Terrible

Mark

Stayed 1 night in Sep 2023

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023