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Reviews of Comfort Inn & Suites Hot Springs Midtown

2.5 out of 5
Comfort Inn & Suites Hot Springs Midtown
3627 Central Ave, Hot Springs, AR

Reviews

9.0

Wonderful

Rating 10 - Excellent. 564 out of 892 reviews" "
Rating 8 - Good. 217 out of 892 reviews" "
Rating 6 - Okay. 67 out of 892 reviews" "
Rating 4 - Poor. 19 out of 892 reviews" "
Rating 2 - Terrible. 25 out of 892 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lily

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were doing construction on the roof. But everyone was so nice. For the breakfeast staff. Wished all of the women happy mothers day, and were all very sweet. And the pool was perfectly warm.
Stayed 1 night in May 2024

8/10 Good

Cathy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay the front was being worked on staff was nice will stay again
Stayed 1 night in May 2024

10/10 Excellent

ervin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a nice place to stay,good beds nice shower.
Stayed 1 night in Apr 2024

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place for sure
Stayed 1 night in Apr 2024

10/10 Excellent

David

Stayed 2 nights in Apr 2024

10/10 Excellent

Celia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice place to stay, although it is located too far from the historic district to walk there. It does have a Texas Roadhouse restaurant and a Walgreens that is open 24 hours just across the parking lot.
Stayed 1 night in Apr 2024

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay for the eclipse
Stayed 2 nights in Apr 2024

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay when visiting Hot Springs, easy to find, restaurants conveniently close, room clean and quiet, free breakfast had a nice selection of foods to choose from.
Stayed 2 nights in Apr 2024

10/10 Excellent

Donna

Liked: Staff & service, property conditions & facilities
Good place yo stay. Friendly people.
Stayed 1 night in Apr 2024

10/10 Excellent

LINDA, MABANK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and helpful.
Stayed 3 nights in Mar 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Mike and Beth

Liked: Amenities
The hotel was very clean. Our room was very clean the staff at the counter were friendly however, the staff in the breakfast area was not very sociable. Our first morning there on a Thursday there was only one lady trying to man the continental breakfast, and it was too much for one person. The second day there were three people and they did keep everything hot and ready however, they acted like the guest were invisible no iContact no hello how was your day like we were not there Even when I tried to engage them the upstairs staff was very friendly and very helpful in every way We were disappointed to find out there was no hot tub
Stayed 4 nights in Mar 2024

8/10 Good

Ann

Travelled with family
Liked: Amenities
The staff was so nice! Front desk helpful. Really made the stay nice. Good breakfast!
Stayed 4 nights in Mar 2024

10/10 Excellent

tonya

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Texas road house was within walking distance from the room.
Stayed 1 night in Mar 2024

10/10 Excellent

Shawna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Turns out that me and my daughter were on spring break and apparently neither of us really got any sleep. Our big bed was apparently extremely uncomfortable.
Stayed 4 nights in Mar 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, everything you need for a pleasant stay
Stayed 1 night in Mar 2024

8/10 Good

Claudette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean snd comfortable. Staff was nice.
Stayed 1 night in Feb 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

JEANETTE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was great, friendly staff. Our only complaint was the refrigerator did not work.
Stayed 1 night in Feb 2024

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Birthday trip!
Stayed 2 nights in Feb 2024

10/10 Excellent

kent

Stayed 2 nights in Feb 2024

2/10 Terrible

Theresa

Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Other than the maid busting in our room at 9:00 after we yelled that we were still there and hadn’t checked out our stay was great.
Stayed 1 night in Feb 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is as advertised. Clean ,comfortable rooms, friendly staff, and a good complimentary breakfast. Our stay was very good until the last evening when school bus load of children checked in. They were running the halls, slamming doors and using the hallway as their meeting room. This went on until after 11pm on a Sunday evening when we had to get up early the next morning. I don't know what the property could have done about it, but it was very annoying.
Stayed 3 nights in Jan 2024

10/10 Excellent

Taylor

Stayed 1 night in Feb 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice enjoyed our stay
Stayed 2 nights in Feb 2024

8/10 Good

CANDICE SUAREZ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay
Great 1 night stay, pretty clean & quiet.
Stayed 1 night in Feb 2024

10/10 Excellent

Madison

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean.
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We come back to this place..only issue wascat breakfast...a female worker rearranging the cabinets..down on the floor...just in the way....feel that could be done prior to breakfast being over...overall--we will continue to come back 🙂
Stayed 1 night in Jan 2024

10/10 Excellent

jay

Stayed 1 night in Jan 2024

6/10 Okay

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in this hotel often! Hotel is great clean and comfy! My only issue this time was we booked this hotel so my daughter could swim after her cheer competition and the pool was closed due to pipes being busted due to weather. If the pool isn’t open I believe the hotel should contact guest before checking in to let them know. I would have stayed else where so my daughter could enjoy the pool or enjoy something else will stay again though hopefully the pool will be up and running :)
Stayed 1 night in Jan 2024

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Ruth Jones

Stayed 1 night in Dec 2023

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Lyndsi, Rogers

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Chad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean convenient facility and literally walked across hotel parking lot to Texas Roadhouse for dining.
Stayed 1 night in Jan 2024

8/10 Good

Jessica, Shreveport

Stayed 1 night in Dec 2023

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay
Such a nice hotel. Had such nice staff, so willing to help. Great hot breakfast served everyday.
Stayed 2 nights in Dec 2023

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel
Conveniently located, just a a few miles away from Hot Springs National Park and near the exit to other attractions such as Garvan Gardens, Coleman Mining, and Ouachita Lake. Staff were nice and knowledgeable. The pool was perfect for our children, and our room was comfortable although the bathroom needs to be updated. Overall it was excellent.
Hot Springs National Park
Stayed 3 nights in Dec 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this place. Excellent staff and service.
Stayed 1 night in Dec 2023

8/10 Good

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Camella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were wonderful, the breakfast was great
Stayed 4 nights in Dec 2023

10/10 Excellent

Sheila

Stayed 1 night in Dec 2023

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023