All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 652 out of 1005 reviews" "
10 - Excellent
652
Rating 8 - Good. 239 out of 1005 reviews" "
8 - Good
239
Rating 6 - Okay. 67 out of 1005 reviews" "
6 - Okay
67
Rating 4 - Poor. 23 out of 1005 reviews" "
4 - Poor
23
Rating 2 - Terrible. 24 out of 1005 reviews" "
2 - Terrible
24
9.0/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
Joyce
Mar 22, 2024
Liked: Property conditions & facilities
Joyce
Stayed 3 nights in Mar 2024
Response from MotelMan on Mar 25, 2024
Thank you for your positive review! We're glad you enjoyed your stay. We hope to welcome you back soon!
10/10 Excellent
Elizabeth
Mar 22, 2024
Liked: Cleanliness
Elizabeth
Stayed 2 nights in Mar 2024
Response from MotelMan on Mar 23, 2024
Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay with us. Providing exceptional service and ensuring our guests have a comfortable experience is always our top priority. We look forward to welcoming you back on your next visit.
This property is very convenient to Oaklawn Park and Casino. Older, but well kept and maintained. Staff very friendly and helpful. Rooms are not huge, but fine for a good night's rest. Breakfast is good with plenty of options. If you are going to the races or the casino, this is a great option to stay.
Terry
Stayed 2 nights in Mar 2024
Response from MotelMan on Mar 18, 2024
Thank you for sharing your experience with us! We're delighted to hear that our convenient location near Oaklawn Park and Casino adds value to your stay. It's fantastic to know that you found our property well-kept and maintained, with friendly and helpful staff. We're glad the rooms provided a comfortable night's rest and that you enjoyed our breakfast options. We appreciate your recommendation and look forward to welcoming you back for another enjoyable stay!
The room smelled of smoke very badly. Expedia reserved smoking room and we don’t smoke.
Tonny
Stayed 1 night in Mar 2024
Response from MotelMan on Mar 8, 2024
We sincerely apologize for the inconvenience you experienced with the smoke smell in your room. We understand the importance of a comfortable and clean environment for all our guests. However, we have so few smoking rooms that if you reserve one, it's going to smell of smoke. Always be careful when booking a room through a 3rd party to make sure the room type is correct. We look forward to your return visit.
Enjoyed the stay! So convenient to the races and good food.
Katrina
Stayed 1 night in Mar 2024
Response from MotelMan on Mar 4, 2024
Thank you for your feedback! We're glad you enjoyed your stay and found our location convenient for Oaklawn Racing & Casino and that you enjoyed breakfast as well. We look forward to your return visit.
10/10 Excellent
Paula, Camden
Mar 2, 2024
Paula
Stayed 1 night in Mar 2024
Response from MotelMan on Mar 23, 2024
Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay with us. Providing exceptional service and ensuring our guests have a comfortable experience is always our top priority. We look forward to welcoming you back on your next visit.
Staff was very pleasant and the room was just what we needed for a quick stay. Breakfast was really good and the staff serving the breakfast was very friendly.
Mary
Stayed 1 night in Feb 2024
Response from MotelMan on Feb 21, 2024
Thank you for your wonderful review! We're delighted you enjoyed your stay with us. Your kind words mean a lot. We can't wait to welcome you back soon!
Thank you for choosing to stay with us, and for your return visit. I'm happy that you enjoyed your stay to the fullest. We look forward to your return visit.
10/10 Excellent
Maria
Feb 3, 2024
Maria
Stayed 1 night in Feb 2024
Response from MotelMan on Mar 21, 2024
Thank you for your high scoring review! We're delighted to hear that you enjoyed your stay with us. Providing exceptional service and ensuring our guests have a comfortable experience is always our top priority. Your kind review truly means the world to us, and we look forward to welcoming you back on your next visit.
The motel was located in an excellent location near the racetrack. The hotel had been remodeled and was very clean. The staff was very considerate and helpful.
Randy
Stayed 3 nights in Jan 2024
Response from MotelMan on Jan 31, 2024
Thank you for choosing to stay with us and for your very favorable review of your experience. We appreciate your kind words and we look forward to your return visit.
Thank you for choosing to stay with us and for your very favorable review of your experience. We appreciate your business and we look forward to your return visit.
10/10 Excellent
Rick, Olive Branch
Jan 10, 2024
Liked: Cleanliness, staff & service
Rick
Stayed 2 nights in Dec 2023
Response from MotelMan on Jan 15, 2024
Thank you for choosing to stay with us and for your very favorable review, we truly appreciate your business! We look forward to your next visit.
Thank you for choosing to stay with us and for your very favorable review, we truly appreciate your business! We look forward to your next visit.
10/10 Excellent
Ernest
Jan 7, 2024
Ernest
Stayed 2 nights in Dec 2023
Response from MotelMan on Jan 27, 2024
Thank you for choosing to stay with us, we appreciate your business. We look forward to your return visit.
10/10 Excellent
Andreia
Jan 4, 2024
Andreia
Stayed 1 night in Jan 2024
Response from MotelMan on Jan 27, 2024
Thank you for choosing to stay with us, we appreciate your business. We look forward to your return visit.
10/10 Excellent
Jean
Travelled with partner
Jan 3, 2024
Liked: Property conditions & facilities
We always stay here when we come. So convenient to everything and the staff is always so kind and courteous
Jean
Stayed 3 nights in Dec 2023
Response from MotelMan on Jan 4, 2024
Thank you for choosing to stay with us on your recent visit to Hot Springs, we truly appreciate your business! I'm happy that you had a excellent experience. We look forward to your next visit.
So this is an older place but was super clean and beds are comfy. Staff was exceptionally friendly and helpful (have a friend with mobility issues). Highly recommend.
Margaret
Stayed 1 night in Dec 2023
Response from MotelMan on Dec 12, 2023
Thank you for choosing to stay with us on your visit to Hot Springs, we truly appreciate your business! I'm happy that you had a great experience and that our staff took great care of you. We look forward to your next visit.
I loved the location and the dog park. We arrived and was greated by Shannon. She was the best! I will definitely stay and recommend this location to others.
Pamela
Stayed 1 night in Dec 2023
Response from MotelMan on Dec 5, 2023
Thank you for choosing to stay with us on your recent visit to Hot Springs, we truly appreciate your business! I'm happy that you had a great experience and that our staff took great care of you. We look forward to your next visit.
Nice rooms, directly across from Oaklawn, one of the best free hot breakfasts you’re ever gonna have
David
Stayed 1 night in Nov 2023
Response from MotelMan on Dec 1, 2023
Thank you for choosing to stay with us on your recent visit to Hot Springs, we truly appreciate your business! I'm happy that you had a great experience and that our staff took great care of you. We look forward to your next visit.
Breakfast is really good and service of ladies is excellent!
Marco A.
Stayed 1 night in Nov 2023
Response from MotelMan on Dec 1, 2023
Thank you for choosing to stay with us on your recent visit to Hot Springs, we truly appreciate your business! I'm happy that you had a great experience and that our staff took great care of you. We look forward to your next visit.
Very quiet and clean with an excellent complimentary breakfast served every morning. Staff were very friendly and attentive. Will definitely stay whenever I visit!!
Karen
Stayed 4 nights in Nov 2023
Response from MotelMan on Nov 28, 2023
Thank you for choosing to stay with us and for your very favorable review, we truly appreciate your business. I'm happy that you had a great experience during your short time here. We look forward to your return visit.
We have stayed here 4 times. We always stay on the way back home from N. Arkansas. Its a half way point to DFW. Always clean and staff is so very nice.
Excellent Breakfast too! Never disappointed!
Randy
Stayed 1 night in Nov 2023
Response from MotelMan on Nov 28, 2023
Thank you for continuing choosing to stay with us and for your very favorable review, we truly appreciate your business. I'm happy that you continue to have great experiences during your stays here. We look forward to your return visit.
Thank you for choosing to stay with us and for your very favorable review, we truly appreciate your business. I'm happy that you had a great experience during your short time here. We look forward to your return visit.
Thank you for choosing to stay with us and for your very favorable review, we truly appreciate your business. We look forward to your return visit.
10/10 Excellent
Kathleen, FT WORTH
Nov 11, 2023
Kathleen
Stayed 3 nights in Nov 2023
Response from MotelMan on Dec 4, 2023
Thank you for choosing to stay with us on your recent visit to Hot Springs, we truly appreciate your business! I'm happy that you had a great experience. We look forward to your next visit.
8/10 Good
Paula
Travelled with partner
Nov 11, 2023
Liked: Cleanliness, amenities
Liked the shuttle service to downtown
Paula
Stayed 3 nights in Sep 2023
Response from MotelMan on Nov 11, 2023
Thank you for choosing to stay with us and for your favorable review. We appreciate your business. We look forward to your return visit where we hope to earn a higher rating.
Breakfast was the best we have experienced in many years of travel.
Jerry
Stayed 1 night in Oct 2023
Response from MotelMan on Nov 6, 2023
Thank you for choosing to stay with us and for your very favorable review. We appreciate your business. I'm glad that you had a great experience during your time here. We look forward to your return visit.
Thank you for choosing to stay with us and for your very favorable review. We appreciate your business. I'm glad that you had a great experience. We look forward to your return visit.
Thank you for choosing to stay with us and for your very favorable review. We appreciate your business. I'm glad that you had a great experience during your time here. We look forward to your return visit.
well, the room i was in had a smoking room it smelled of smoke, had an ash tray in it, but nothing ever mentioned in booking or on site about smoking, didn't know there was still rooms if id stayed a lot in room it would have been a issue.
H.Keith
Stayed 1 night in Oct 2023
Response from MotelMan on Nov 3, 2023
Thank you for choosing to stay with us on your recent visit to Hot Springs, we truly appreciate your business! I looked up your reservation and it specifically asked for a smoking room. Be very careful when booking through these 3rd party booking websites to make sure you are getting the room that you want. We look forward to your return visit where we hope that we earn a higher rating.
Thank you for choosing to stay with us on your recent visit to Hot Springs, we truly appreciate your business! I'm happy that you had a great experience. We look forward to your return visit.
8/10 Good
Lesia
Travelled with family
Oct 26, 2023
The parking is very tight and just getting to your room was so tight to pass another car. The employees are the best in all areas!
Lesia
Stayed 1 night in Oct 2023
Response from MotelMan on Oct 27, 2023
Thank you for choosing to stay with us on your recent visit to Hot Springs, we truly appreciate your business! We look forward to your next visit where we hope to earn a higher rating.
4/10 Poor
Sandra, Austin
Travelled with partner
Oct 23, 2023
Liked: Staff & service
Disliked: Cleanliness
The room didn't look too bad, but it stunk like mold or mildew so bad I had to spray cologne into the AC vent so I could sleep. The area around the hotel is the main reason I would never stay here again, but the stink double confirms we wouldn't. The lady working the front desk was super nice and we didn't bother with the free breakfast, so can't comment on that.
Sandra
Stayed 1 night in Oct 2023
Response from MotelMan on Oct 24, 2023
Thank you for choosing to stay with us and for your review of your experience. We appreciate your business. I don't know what was going on with the odor in your room but we will look into that. We look forward to your return visit where we hope to earn a higher rating.
Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business! I'm glad that you had a great experience. We look forward to your next visit.
Thank you for choosing to stay with us on your recent visit to Hot Springs, we truly appreciate your business! I'm happy that you had a great experience. We look forward to your next visit.
Thank you for choosing to stay with us, we appreciate your business. I'm happy that you had a great experience during your time here. We look forward to your return visit.
8/10 Good
Eugene
Business traveller
Oct 12, 2023
Liked: Cleanliness, staff & service, room comfort
Eugene
Stayed 1 night in Oct 2023
Response from MotelMan on Oct 13, 2023
Thank you for choosing to stay with us, we appreciate your business. I'm happy that you had a great experience during your time here. We look forward to your return visit where we hope to earn a higher rating.
8/10 Good
Darlene
Travelled with group
Oct 11, 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
Very friendly and clean
Darlene
Stayed 1 night in Oct 2023
Response from MotelMan on Oct 11, 2023
Thank you for choosing to stay with us and for review of your experience. We appreciate your business. We look forward to your return visit where we hope to earn a higher rating.
Thank you for choosing to stay with us and for your very favorable review. We appreciate your business. We look forward to your return visit.
4/10 Poor
David
Oct 9, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
David
Stayed 2 nights in Oct 2023
Response from MotelMan on Oct 11, 2023
Thank you for choosing to stay with us and for review of your experience. We appreciate your business. We look forward to your return visit where we hope to earn a much higher rating.
The location convenience to everything. The cleanliness of the room was great! I didn’t like there are no elevators.
LaToya
Stayed 1 night in Oct 2023
Response from MotelMan on Oct 9, 2023
Thank you for choosing to stay with us and for your very favorable review. We appreciate your business. We look forward to your return visit where we hope to earn a higher rating.
Thank you for choosing to stay with us and for your very favorable review. We appreciate your business. I'm glad that you had a great experience during your time here. We look forward to your return visit.
Amazing Breakfast, Super Clean Rooms, Friendly Staff, A
Derek
Stayed 2 nights in Sep 2023
Response from MotelMan on Oct 2, 2023
Thank you for choosing to stay with us and for your very favorable review. We truly appreciate your business. I'm happy that you had a great experience during your time here. We look forward to your return visit.
Left the room immediately after checking in. I do not recommend this hotel.
Victoria
Stayed 1 night in Sep 2023
Response from MotelMan on Sep 29, 2023
Thank you for choosing us, we appreciate your business. We love hearing directly from our guests, the good, and the not so goo. We invite you back for a return visit where we hope to earn a higher rating.