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Overview of Best Western Gatwick Skylane Hotel

Photo gallery

Guest reviews

3.5 / 5Good
866 reviews

Amenities

  • Free WiFi
  • Free parking
  • Air Conditioning
  • Restaurant

Map

Highlights

Popular LocationManor Royal Business Park6 min drive
Popular LocationCrawley Town Hall9 min drive
RestaurantDiya1 min walk
RestaurantThe Chequers7 min walk
AirportLondon (LGW-Gatwick)8 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Standard Room, Multiple Beds, Non Smoking

    Standard Room, Multiple Beds, Non Smoking

    Room amenities

    • 150 sq ft
    • Sleeps 3
    Show details
  • Standard Room, Multiple Beds, Non Smoking

    Standard Room, Multiple Beds, Non Smoking

    Room amenities

    • 150 sq ft
    • Sleeps 4
    Show details
  • Standard Room, 1 Double Bed, Non Smoking

    Standard Room, 1 Double Bed, Non Smoking

    Room amenities

    • 150 sq ft
    • Sleeps 2
    Show details
  • Standard Room, 2 Single Beds, Non Smoking

    Standard Room, 2 Single Beds, Non Smoking

    Room amenities

    • 150 sq ft
    • Sleeps 2
    Show details

About this area

Horley

Near a train station, Best Western Gatwick Skylane Hotel is in an area with good airport proximity. Chartwell and Worth St. Nicholas' Church are local landmarks, and some of the area's attractions include Tulley's Farm and British Wildlife Centre. Looking to enjoy an event or a game while in town? See what's happening at Lingfield Park Racecourse and Golf Club or Epsom Downs Racecourse.

Popular Location

What's nearby

  • Manor Royal Business Park - 6 min drive
  • Crawley Town Hall - 9 min drive
  • County Mall Shopping Centre - 10 min drive
  • Hawth Theatre - 11 min drive
  • British Wildlife Centre - 13 min drive

Getting around

  • Horley Station - 3 min drive
  • London (LGW-Gatwick) - 8 min drive

Restaurants

  • Watershed Restaurant — 1 min walk
  • Diya - 1 min walk
  • The Chequers - 7 min walk
  • The Farmhouse - 13 min walk
  • The Air Balloon - 18 min walk

About this property

Best Western Gatwick Skylane Hotel

3-star hotel with restaurant and bar/lounge
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/café. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business centre and conference space are on-site. All 73 rooms offer free WiFi, 24-hour room service and flat-screen TVs with satellite channels. Other amenities available to guests include coffee/tea makers, hairdryers and safes.
Best Western Gatwick Skylane Hotel offers 73 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions come with satellite channels.
Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
Extended parking: GBP 8.00 per day
Limited parking spaces
Return airport shuttle (surcharge) from 6:00 AM to 11:30 PM

Food and drink

English breakfast available for a fee daily 6:30 AM–9:30 AM: GBP 8.50 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service

Family friendly

Dry-cleaning service
Free cots/infant beds

Conveniences

Banquet hall
Lift

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Wedding services

Languages spoken

English
French
Hindi
Polish
Spanish

Business services

Business centre
Computer station
Conference space

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Free cots/infant beds
Hypo-allergenic bedding

Bathroom

Free toiletries
Hairdryer
Shower

Entertainment

Flat-screen TV
Satellite channels

Food and drink

Coffee/tea maker

More

Phone
Safe

Policies

Check-in

Check-in between 2 PM - 2 AM

Check-out

Check-out before 11 AM

Special check-in instructions

  • Airport shuttle service is available from 6:00 AM to 11:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Property payment types

Discover
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 8.50 per person (approximately)
  • Airport shuttle fee: GBP 3 per person (one-way)
  • Airport shuttle fee per child: GBP 3 (one-way)
  • Extended parking fee: GBP 8.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Property is also known as

  • Best Western Gatwick Skylane Hotel Horley
  • Best Western Gatwick Skylane Horley
  • Best Western Gatwick Skylane
All reviews

Guest reviews

5 - Excellent
148
4 - Good
354
3 - Okay
203
2 - Mediocre
108
1 - Poor
53
3.9
Cleanliness
3.5
Service and Staff
3.5
Amenities
3.5
Property condition

1/5

  • Disliked: Staff & service, property conditions & facilities

poor WiFi (you won't be able to get any work done if you're dependent on the WiFi), incorrect room booking, pointless shower... bathroom smells of overflowing sweage. customer service not a strength... so poor I've lost the will to try engaging in any more discussions... had a future stay booked and as I checked in manager was on the phone to another guest examining there was no issue with the WiFi (more on that later). ive been up since 5am, spent most of the day rolling in mud.... all I wanted was to freshen up and get some sleep. checked in, got to my room, headed straight for the bathroom... took ages for hot water to kick in. freshened up, about to jump onto the bed (the mattress felt like it had seen better days) and realised there were two single beds.... I had booked a room with a double. notified the manager of the issue.... he said I'd already used the room so couldn't do anything. After a bit of a discussion said he'd look into what he can do. called me up later and told me that no one was around now to make up a room for me so he couldn't switch me over. I looked online... 6 rooms with a double bed still available for booking. made a trip back down to reception... a new gentleman was starting his shift... gave me a different, more transparent reason "you've used the room, no staff about to redo the room you're in, if we move you now we've effectively lost a room

Stayed 1 night in Mar. 2020

2/5

  • Disliked: Staff & service, amenities

Staff are NOT helpful. Property is basic. Poor service.

Stayed 1 night in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb. 2020

1/5

  • Disliked: Staff & service, property conditions & facilities

No heating in the room at all Slept all night fully clothed. Control broken .Offered another inferior room which was not suitable On checkout reported

Stayed 1 night in Jan. 2020

3/5

    It was adequate-good price for single overnight stay with free parking which was great! The double bed was too small and the bath tub rather narrow with the grab rail on the wall making the space even narrower when using the overhead shower! The coffee was TERRIBLE- unbranded- which was disappointing,

    Stayed 1 night in Jan. 2020