Ratings based on 2,474 Verified Reviews

3.0 out of 5
59% of guests recommend
3.4 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller

Bergen is so nice. Now this hotel...

Posted 31-May-2017
Nice location, educated staff but that's it. Ugly and old room in need of an urgent renovation. "Free breakfast" is a joke. Just a ham and cheese sandwich delivered 6am to your room in a bag.
1 out of 5
by A verified traveller from London

Worst hotel ever

Posted 3-May-2017
First of all the check in is 4PM. The ground floor of the hotel is a club with a powerful sound system. The noise is extremely loud and the windows are shaking, even if you use ear plugs you cannot sleep. I've got some bites on my skin and a friend told me to check the bed. We gound bed bugs under the sheets. By the time we left i hat bites all over my body. I've got photos to prove. The staff is useless as well. First day they didn't clean the room and when i told them about the bed bugs they said that is weird because nobody reported it before. Please stay away, even if it's cheaper.
Comment from Hotel Management
15-May-2017 by M, Hotel Management
Dear Toni. We are so sorry. This is a world wide problem and room has been closed and of course fixed.
3 out of 5
by A verified traveller from Sydney, Australia

Noisy nights!

Posted 9-Apr-2017
Pros: Nice position in a pleasant part of the city near shops and restaurants.
Cons: Close the pub earlier & don't allow people to sit outside as the noise carries up to the bedrooms. The breakfast consisted of only a sandwich bag.
Location: Good supermarket right across the road and wonderful bakery on the next corner for sandwiches, coffee etc.
I had particularly asked for a quiet room, but the one we got was probably the noisiest one in the hotel as it was right above the bar. The laughing, shouting and drunken carousing went on until 3 or 4 am and we got very little sleep.
Comment from Hotel Management
26-Apr-2017 by m, Hotel Management
Thank you. Please see info about our breakfast
5 out of 5
for Everyone
by A verified traveller

Nice Hotel in Bergen town

Posted 30-Mar-2017
Pros: Close to Central Train Station, and bus stop to Airport. Packed breakfast is provided.
Location: Take the tour of "Norway in a nutshell" which begins and ends at the nearby Central Train Station.
This hotel is close to the Central Train Station. Thus it is a walking distance away for us to take the tour of "Norway in a nutshell" which starts and ends at the Central Train Station. The hotel provided a place for us to leave luggage during our tour since we have to leave early at 6.30 am, and came back at 7.30pm
Comment from Hotel Management
15-May-2017 by m, Hotel Management
Thank you and welcome back to us Kind reg P Hotels Bergen
3 out of 5
for Everyone
by A verified traveller from UK

Very central and great staff

Posted 27-Mar-2017
The hotel is simple but perfect if you are traveling on a budget. Nice hot shower and a little complimentary breakfast included :) Hotel staff were very friendly too
Comment from Hotel Management
30-Mar-2017 by M , Hotel Management
Thank you and welcome back
4 out of 5
by Boris

Posted 14-Mar-2017 on Hotels
Comment from Hotel Management
28-Mar-2017 by Marita, Hotel Management
Takk for omtalen
1 out of 5
by Eivind

Posted 28-Feb-2017 on Hotels
Not good
Comment from Hotel Management
8-Mar-2017 by Marita, Hotel Management
Hei, send oss gjerne en mail på hva som var feil slik at vi kan bli bedre og lære av det!
4 out of 5
for Everyone
by A verified traveller from Middle earth

Pleasant and quiet hotel

Posted 23-Feb-2017
Pros: Central location-easy to find, helpful and friendly staff. Nice, fair sized and quiet room and coffee sold downstairs for about £1.50.
Cons: For the price, it did the job fine.
Location: Centrally located and easy to find with all attractions in walking distance
Had my doubts about this hotel after reading many of the reviews and was really surprised to find a quiet, clean and warm room located on the top floor of the hotel. It's true, there is a bar at the bottom but on the Monday and Tuesday nights we stopped it was dead quiet and calm. Nice bathroom with clean shower and under floor heating, bed was 2 singles pushed together, room was clean enough and there was a TV but it only had 1 channel and that was in Norwegian. The breakfast was more like a packed lunch with a ham, cheese salad sandwich and a bottle of squash. We took it on our day trips out and chose to have breakfast in one of the local cafes.
Comment from Hotel Management
10-Mar-2017 by Marita , Hotel Management
Dear G. Thank you. Welcome back
3 out of 5
by A verified traveller

Will not stay long in the hotel

Posted 8-Jan-2017 on Hotels
Was rather disappointed at the breakfast. A sandwich and a bottle of orange juice. Room was spacious though. Close enough to city centre. Staff was not very friendly and helpful.
3 out of 5
for Everyone
by A verified traveller from dubrovnik

Posted 3-Dec-2016
Rooms were ok, pretty old though but the hallway floor could be cleaner. Reception and other common areas don't seem important to the manegement obviously. The staff was very kind and helpfull and the location was excellent. You get breakfast at your dooor so that is kind of a room service and I for one like it. For that price it'a a good place.