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For our first three nights in Hawaii, this was a great hotel, just a block from the beach and very close to lots of dining options. We were surprised that there was no breakfast at the hotel, given what we were paying—and the additional fee of $23 per day for parking was another surprise. Just be well informed and ask about all the potential fees before you book your stay at this hotel.
Randi
Stayed 3 nights in May 2024
Response from Reservation Department on May 20, 2024
Thank you for staying with us and Mahalo for your feedback.
I didn’t like the bed to be a full size, I ask for queen’s size bed and was very uncomfortable to share the bed with my daughter.
Ja
Stayed 2 nights in May 2024
Response from Reservation Department on May 13, 2024
Thank you for staying with us and Mahalo for your feedback.
8/10 Good
Steven
Travelled with group
May 10, 2024
Liked: Cleanliness, staff & service, amenities
Very friendly & helpful staff. Location was great with easy access (walking) to restaurants & shops.
An onsite bar would have been nice.
But overall great hotel.
Steven
Stayed 3 nights in Apr 2024
Response from Reservations Department on May 10, 2024
Thank you for staying with us and for your feedback!Mahalo,
The staff were wonderful - always willing to help out, were very friendly and always available when needed. There were always staff keeping the property clean and it great condition. Although this property is a bit older it is well taken care of. Sadly not much of a water view due to tall condo's everywhere but a good view of the mountains. I would stay here again for sure!
Shauna
Stayed 9 nights in Apr 2024
Response from Reservation Department on May 1, 2024
Thank you for staying with us and for your feedback! Mahalo!
10/10 Excellent
Eddie
May 1, 2024
Eddie
Stayed 2 nights in Apr 2024
Response from Reservation Department on May 21, 2024
Thank you for staying with us and Mahalo for your feedback.
8/10 Good
Judy
May 1, 2024
Liked: Cleanliness
Judy
Stayed 2 nights in Apr 2024
Response from Reservation Department on May 2, 2024
Thank you for staying with us and for your feedback! Mahalo!
They charged 3 days parking use when I only requested and used 2 days. They immediately corrected it but if you are in hurry to check out, you may not notice it, watch out.
kyoko
Stayed 6 nights in Apr 2024
Response from Reservation Department on May 1, 2024
Thank you for staying with us and for your feedback! Mahalo!
Exceptionally helpful front desk personnel. Very clean and well maintained. Definitely would stay here again.
Melissa
Stayed 2 nights in Apr 2024
Response from Reservation Department on Apr 29, 2024
Thank you for staying with us and for your feedback! Mahalo!
2/10 Terrible
Richard
Travelled with family
Apr 25, 2024
Disliked: Amenities
When booking this hotel I I requested via Expedia filters both a shuttle from the airport and a breakfast. Neither of these were offered and or provided. Either Expedia fabricated the amenities or flat out lied. I’m very disappointed and frustrated by this situation and deception. I’m hesitant to trust you in the future. I hope you find some way to make this right!
Richard
Stayed 1 night in Apr 2024
Response from Reservation Department on Apr 26, 2024
Thank you for staying with us and for your feedback! Mahalo!
The rooms were nice and clean. Beds comfy. AC worked well. A bit outdated. But for the price in the area it was reasonable. The only thing I wasn't expecting is a additional daily parking charge.
Lori
Stayed 2 nights in Apr 2024
Response from Reservations Department on Apr 24, 2024
Thank you for staying with us and for your feedback!Mahalo,
The hotel is very good. Walkable distance from Waikiki beach although with kids could be a little far. Really good grocery store and breakfast restaurant nearby. Parking on site. Quiet and clean. Great room.
Rubens
Stayed 3 nights in Apr 2024
Response from Reservation Department on Apr 23, 2024
Thank you for staying with us and Mahalo for your feedback!
Affordable, has all your basic needs for your short or long stay. Staff are helpful,
Pool is clean, can swim short laps gym room small with a few machines but Ok.
Hotel is clean, many resturants in area, within walking distance as well as a great Al Moana Shopping Center with more restaurants. Many pick-up points for tours, with Trolleys & Bus.
Raymond
Stayed 2 nights in Apr 2024
Response from Reservation Department on Apr 22, 2024
Thank you for staying with us and Mahalo for your feedback!
This place was wonderful for our vacation, great location and close walking to restaurants, shopping and Waikiki beach. Staff was very helpful and accommodating. 10/10 would recommend
Phillip
Stayed 7 nights in Apr 2024
Response from Reservation Department on Apr 17, 2024
Thank you for staying with us and Mahalo for your feedback!