All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Super helpful and friendly staff. Convenient location. Close to Tsim Sha Tsui MTR, shopping and restaurants.
Room is kind of dark.
Noisy sometimes. Building is backing to a street full of pubs. Next building is under renovations.
Adequate for the price. Will stay there again.
Just spent over a week at a the Luxe Manor. The hotel is very nice and comfortable rooms with a small fridge. The staff are so wonderful and friendly. Any problem or question you have they try to solve it for you. They get to know you on a personal level and it feels like a home away from home. The 24 gym is great and well equipped for its small size. The area is full of shops and restaurants. There is a supermarket nearby. I absolutely loved staying here and will be back for sure. Thank you for making me feel so welcome - Cary, Tony, Michael, Tommy and Mabel!
Jennifer
Stayed 10 nights in Feb 2024
Response from Kenny Wong on Mar 4, 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
Room is very spacious, great location, great staff and service, many restaurant choices, walking distant to the Victoria Harbor, two blocks from the Kowloon park and Nathan Street.
Thepharack
Stayed 2 nights in Feb 2024
Response from Kenny Wong on Mar 4, 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
8/10 Good
Connie
Travelled with family
Feb 17, 2024
Liked: Cleanliness, staff & service
Room a bite small everything good!
Connie
Stayed 10 nights in Feb 2024
Response from Kenny Wong on Mar 4, 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
10/10 Excellent
ying
Feb 5, 2024
Liked: Property conditions & facilities
People from this hotel are super super nice! Price is descent! Service was excellent! Will definitely recommend to everyone!
Btw. Got scammed on the way to hotel from airport by the taxi driver who double the price. Be vigilant! Usually cost only 300hkd to get to the city from airport! Don’t pay and get ppl from the hotel if the price is not reasonable! They will help you!!
ying
Stayed 2 nights in Feb 2024
Response from Kenny Wong on Mar 4, 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
Lovely hotel- not too busy. Staff is friendly and helpful. Lots of restaurants and shops in the area and a quick walk to the sea front. A most enjoyable stay.
Andrea
Stayed 4 nights in Jan 2024
Response from Kenny Wong on Mar 4, 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
Twas a great place to rest our heads while travelling.
Murray
Stayed 4 nights in Jan 2024
Response from Kenny Wong on Mar 4, 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
10/10 Excellent
GRAHAM
Jan 12, 2024
Return visit and very satisfied.
This is a great hotel. We have stayed here before, and it is still as good as it was. For Hng Kong a giant-sized room well kitted out - Wi-Fi worked perfectly - simple but well-prepared breakfast - good area close to MTR and A21 bus from the airport and the central park and some very good restaurants nearby- our go to when we are back in Hong Kong
GRAHAM
Stayed 4 nights in Jan 2024
Response from Kenny Wong on Mar 4, 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
The hotel aircon is quite noisy, the staff took the effort to help me change room, the changed room aircon still noisy. Other than that, no complains on the location, house keeping & staff politeness.
Verified traveller
Stayed 5 nights in Dec 2023
Response from Kenny Wong on Jan 22, 2024
Thank you for staying in The Luxe Manor and taking the time to share your feedback with us. We are sorry to hear about the air-conditioning issue caused disappointment for your stay. Please accept our most sincere apologies and please be assured that we take all your comment highlighted seriously and make necessary improvement as constantly look for ways to better fulfil our guests’ expectations. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future.Kenny Wong-Assistant Front Office Manager
Very smart hotel in a very convenient place indeed. Did not dine but breakfast was OK. Staff were charming could not have been more courteous.
Peter
Stayed 1 night in Jan 2024
Response from Kenny Wong on Jan 6, 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
The room is smaller than the ones back in the United States, which is expexted, given the high rent distict that HK is.
The staff was wonderful and helped us whenever it was needed.
It is very clean!
Paul
Stayed 5 nights in Dec 2023
Response from Kenny Wong on Jan 6, 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
8/10 Good
Wei Jie
Travelled with family and small children
Dec 21, 2023
Liked: Cleanliness, staff & service
Good accomodation with satisfactory service
Wei Jie
Stayed 3 nights in Dec 2023
Response from Kenny Wong on Jan 6, 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
10/10 Excellent
Edwin
Dec 11, 2023
Edwin
Response from Kenny Wong on Mar 4, 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
The hotel staff are very friendly. Service is good! The only thing we don't like is the carpet flooring in the hotel room. Beside of this, it is a very convenience location to commute to everywhere and shopping, dinning etc. We were enjoying and having good time staying there. Will definitely recommend to friends and family.
Janine
Stayed 3 nights in Dec 2023
Response from Kenny Wong on Jan 6, 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
The staff are very attentative and very friendly. Room was clean and good size. Location is excellent right in the heart of the touristy area
H
Stayed 2 nights in Nov 2023
Response from Kenny Wong on Jan 6, 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
Decor is a retro but overall very good and locate in the centre of Kowloon. Shopping and sights are walkable. Dada bar lounge was good as well.
Ernest
Stayed 1 night in Nov 2023
Response from Kenny Wong on Jan 6, 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
8/10 Good
Armand
Nov 23, 2023
Armand
Stayed 2 nights in Nov 2023
Response from Kenny Wong on Jan 6, 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
The location was perfect, right in the city centre with tons of attractions. Hope the room can be a little brighter by adding/changing some of the light fixtures, a bit dim with all of the on but not a major issue at all. Staffs are very friendly. Will definitely stay at The Luxe again.
Albert
Stayed 8 nights in Oct 2023
Response from Kenny Wong on Jan 6, 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
Room is spacious and in a nice area of midtown. Some review might say about the noisy environment but I didn’t face any situation. Good food options nearby within walkable range and closer to the subway.
I would definitely consider to comeback to stay here again next trip.
Afronon
Response from Kenny Wong on Jan 6, 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
HK ist insgesamt sehr teuer geworden. Das Frühstück mit reichhaltigem Budget und Service vor COVID exzeptionell gut! Jetzt leider nur noch Standard, daher haben wir das Frühstück gecancelt. Rezeption top und sehr freundlich, Reinigung der Zimmer auch top!
Guido
Stayed 5 nights in Nov 2023
Response from Kenny Wong on Jan 6, 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
6N stay. Clean, spacious and comfy room in a good location very near TST MTR Exit B1. Lots of food choices next to hotel too. City view may be limited, depending on the room you get.
Verified traveller
Stayed 6 nights in Nov 2023
Response from Kenny Wong on Jan 6, 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
Was my go too hotel in HK pre covid. Obvious changes to cut costs include the removal of the traditional buffet breakfast to à la carte selection. Parking at HK$80/hr is over priced and a 24 hr period costing as much as the room. Service was also down on previous stays. Only bonus was early check in.
Steven
Stayed 1 night in Nov 2023
Response from Kenny Wong on Nov 25, 2023
Dear Steven,Thank you for your continuous support and taking the time to share your feedback with us. We are saddened to learn that this particular stay did not meet your expectations. Please accept our most sincere apologies, the comment highlighted have been shared and reviewed by the relevant departments seriously. Your feedback is important to us as we continuously seek opportunities to innovate and improve the guest experience. We hope to have the opportunity to welcome you back again in the future so we can regain your trust again. Regards,Kenny WongAssistant Front Office Manager
The hotel is situated very close to many places of interest. There are malls, restaurants and a very nice park nearby, as well as a convenient access to the MTR. There are many bars in the area which can lead to some late night noise for those folks who are sensitive to street noise.
Carl
Stayed 14 nights in Nov 2023
Response from Kenny Wong on Jan 6, 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
Exactly as advertised! Located convenient to airport and cruise port, good shopping and restaurants nearby. Staff were helpful and professional!
Brad
Stayed 3 nights in Nov 2023
Response from Kenny Wong on Jan 6, 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
6/10 Okay
DAVID
Travelled with partner
Nov 11, 2023
Liked: Cleanliness, staff & service
Property is overrated for the current prices being charged. Public rooms are ok, but the sleeping rooms are in desperate need of renovation. Hong Kong is not what it used to be,
DAVID
Stayed 4 nights in Nov 2023
Response from Kenny Wong on Nov 25, 2023
Dear David,Thank you for taking the time to share your feedback with us. We are saddened to learn that this particular stay did not meet your expectations. Please accept our most sincere apologies and please be assured that your comments highlighted have been shared and reviewed by the relevant departments as we are constantly looking for ways to better fulfil our guests’ expectations. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future.Regards,Kenny WongAssistant Front Office Manager
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
10/10 Excellent
GWYNETH
Nov 6, 2023
GWYNETH
Stayed 2 nights in Nov 2023
Response from Kenny Wong on Jan 6, 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
Location is very good and nearby to restaurants and shopping places.
Martin
Stayed 4 nights in Oct 2023
Response from Kenny Wong on Jan 6, 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
8/10 Good
olga
Nov 3, 2023
olga
Stayed 1 night in Nov 2023
Response from Kenny Wong on Jan 6, 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager