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Reviews of Royal Park Hotel

4 out of 5
Royal Park Hotel
8 Pak Hok Ting Street, Sha Tin

Reviews

9.0

Wonderful

Rating 10 - Excellent. 139 out of 256 reviews" "
Rating 8 - Good. 95 out of 256 reviews" "
Rating 6 - Okay. 16 out of 256 reviews" "
Rating 4 - Poor. 4 out of 256 reviews" "
Rating 2 - Terrible. 2 out of 256 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

9.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

wai kwong

Stayed 4 nights in Feb 2024

8/10 Good

Susan Wai Mei, San Mateo

Liked: Cleanliness, amenities, property conditions & facilities
Newly renovated, and very convenient. Housekeeping staff was friendly. Front desk was so-so.
Stayed 6 nights in Nov 2023

10/10 Excellent

Julie Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was impeccable. The place was clean and comfortable. Great hotel to stay in Hong Kong.
Stayed 3 nights in Oct 2023

10/10 Excellent

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like everything
Stayed 13 nights in Sep 2023

10/10 Excellent

Leiyuan

Stayed 2 nights in Sep 2023

2/10 Terrible

Eric, Arlington

Business traveller
Disliked: Staff & service
I requested cancellation of my reservation because if SUPER TYPHOON SAOLO. I called hotel, they referred me to Expedia. Expedia contacted hotel. No cancelation. No refund. No service.
Stayed 3 nights in Sep 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here many times. We have always had a positive experience and the new remodel is terrific. It is actually in a very convenient place on the MTR to travel throughout Hong Kong. I don’t even consider another hotel. Love that it’s attached to the mall and all of the eateries associated with that.
Stayed 3 nights in Jul 2023

10/10 Excellent

Kenny

Stayed 3 nights in Jul 2023

10/10 Excellent

Dongwen

Stayed 2 nights in Jul 2023

8/10 Good

Tak Sze Doris

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

6/10 Okay

Tat Wing

Liked: Staff & service
dusty bedlining
Stayed 1 night in Feb 2022

8/10 Good

TZE YIN

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Staffs were nice and helpful. The hotel is getting little old. There was Typhoon 3 during my stay and the water came in.
Stayed 3 nights in Jul 2020

8/10 Good

Verified traveller

Stayed 7 nights in Jul 2020

4/10 Poor

YEE LIN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
getting old
hotel is a bit old
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good but Expensive for the price
Good hotel however pricey for the room amenities. I guess demanding more price because of location
Stayed 1 night in May 2018

8/10 Good

TL, Singapore

Liked: Cleanliness, staff & service
Near MRT, very convenient
Overall good as staff are friendly & helpful. Can access many places of interest as train station is near to the hotel.
Stayed 3 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option for business or family trip.
Very nice hotel. Spacious, clean, good pool and sauna room. Very close to the train. It takes less than 30 min to go to Tsim Sha Tsui. Many food options close to the hotel. Good option for business or family travel.
Stayed 3 nights in Jun 2017

10/10 Excellent

JENNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy holidays
I have been staying at RPlaza for quite a while now as it is convenient for shopping and meeting with friends. Christmas at carousel restaurant is a must every year.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel
Room is clean and convenient. Hotel staff is friendly. Room size is acceptable.

10/10 Excellent

Raymond Chong, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money to stay here...
Booked 2 rooms for 4 night stay here and were highly impressed with the excellent service provided by the hotel staff. The rooms were spacious and clean. Location was great though it might be a bit time consuming to change a few time for the MTR rides to town areas and shopping areas.

10/10 Excellent

S. CHAN

Liked: Cleanliness, staff & service, room comfort
Execellent trip
This is the first time I write a review. The seven days stay in the Royal Park Hotel Hong Kong was part of our travel package. My wife and I were totally satisfied with our stay in this hotel. Location was excellent, close to everything - train, buses, restaurants, and shops. The room was in good size, quiet, and plenty of closet storage for our clothes. Staff were friendly and helpful.

10/10 Excellent

John B.

Liked: Cleanliness, staff & service, room comfort
Royal Park in HK
Great Hotel, Staff extremely helpful, close to shopping mall and lots of places to eat. Nearby to open flower shops

10/10 Excellent

vacation365

Liked: Cleanliness, staff & service, room comfort
hotel is great value but i will not visit hong kong anymore.
this hotel is good value. room is large. i got a free upgrade to double twin room. the swimming is great too indoor and outdoor. i saw a kia su sh from singapore compare this hotel with w hotel and other 6 star hotel but try to compare the price first. if you want cheap meal, you walk to lucky paza next to snoopy world. i will not visit this country again, it is reallly pack with china tourist. somemore the hong kong citizen is rude, they dont welcome us. they dont not offer seat to a pregnant lady and younger child in mtr train, never give help to a blind people. what a cold animal. i can say majority of them is cold and rude.when you ask for the location just becareful.most of them dont like it.

6/10 Okay

Photo artist

Liked: Cleanliness
Disliked: Staff & service
Just an ordinary hotel
Average staff service, However, rooms are clean and tidy. Location is not too far away from public transport.

8/10 Good

Ella, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value For Money Hotel
This is my second time to stay at Royal Park Shatin. The service was excellent and the newly renovated room that I stayed in was really nice. You get maximum value for your money. I will definitely stay in this hotel next time I go to hongkong.

8/10 Good

PCG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is convenient as it is connected to the Shatin MTR and big shopping mall with quite a number of restaurants and branded shops. Hotel staff are very polite and room is comfortable. Hotel also provides free shuttle bus service to and fro Tsim Sha Tsui.

10/10 Excellent

Bryce, Vancouver, BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top choice for Kowloon
Totally wonderful experience. Lovely place, great food and incredible service

8/10 Good

chicacoal

Liked: Cleanliness, staff & service, room comfort
Surrounded by malls
Overall a good experience. Hotel surrounded by New Plaza Mall and other shopping centres. Few stops from Mongkok.

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but too far from centre
We stayed 5 nights here and enjoyed the surrounding residential neighbourhood, but the location was too far from the city centre to be included in hotel pickups for various tours. So we had to take the MTR on our own several times, which was relatively easy, although it would've been more convenient to be picked up and dropped off by the tours. The hotel's free shuttle to the downtown core is ok if you're not time pressured.G

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Hong Kong
Hotel room is clean and very comfortable. The staff was courteous and very pleasant. I will stay at this hotel again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Sherwin, Singapore

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overrated Hotel.
Had problem with Internet connection and the guy sent to fix seems to know nothing about troubleshooting it...didn't even know how to pull out the cable from the laptop.

8/10 Good

Sandy, Perth WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay except for inconsiderate guests
The only down side was that we were not told at check-in about the shuttle bus and also the inconsiderate hotel guests. We had someone trying to get into our room [ obviously could not read their key card ], children running around and banging doors and shouting after 11pm one night and one other night, people came back at 1.30am talking very loudly and bangging doors. Hotel staff and everything else about the hotel was excellent! It is a long way from the main action of Hong Kong but easy to use MTR or [ as we found out later...the hotel shuttle bus].

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
From the minute we arrived at this Hotel the service we received was exemplary. The personal attention given by everyone from arriving at the front door to leaving could not be faulted. Everyone was friendly and helpful, nothing was too much trouble. The room and facilities were outstanding. The location was fabulous, adjoining a large shopping complex which was also linked to the MTR station. The rail services were also great and every easy to negotiate.

8/10 Good

Jeremy, Carlton, Australia

Liked: Staff & service, property conditions & facilities, room comfort
Very convenient location, if a little pricey.
Hotel is situated in a very convenient location, being next to a major shopping complex and train station. Additionally, the bus stop for the airport bus service is just meters away from the lobby. Room rates aren't cheap and don't include wi-fi/ internet, which is an extra. I was a bit disappointed with the cleanliness of my room, let's just say the carpets could have used a quick vacuum.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed in the Royal Park many times, I found it to be very convenient for my needs, visiting relatives, shopping and eating..The room is spacious and clean. I had an upgrade to the 16th floor which gave me a lovely view of the river and Sha tin, I will definitely stay there again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
employees
the staff were very nice and accomodating, the rooms were clean and we also enjoyed the swimming pool which is king of unique since it is partly inside and outside.

10/10 Excellent

wai

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern, Above average; Value: Affordable; Service: Remarkable; Cleanliness: Beautiful;

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Paul, Wellington, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Royal treatment
This hotel was not up to the standard of that we came from in Guangzhou but we were delighted by our brief stay at the Royal Park. The staff were efficient and accommodating, the shuttle into town punctual and hugely helpful and the location of the hotel next to a massive mall was truly inspirational (our hotel in China was beautiful but it was isolated and away from the action). I would return again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Siuming

Liked: Room comfort
internet provider
So far everything is good , except the WIFI internet services . Have to pay everyday and WIFI connection is poor .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
A wonderful place to stay, well maintained and extremely friendly and accommodating staff. Note that the hotel is not in the main downtown area of Hong Kong, however, they have a free shuttle bus that runs every hour or so and will get you to the Kowloon area in 30 minutes. From there you can walk to the ferry and get to Hong Kong Central. Overall, I had a very nice stay at a very reasonable price, and will certainly stay here again if I am here on business.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Peter, Vancouver, BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet get away from the crowd
This is a good hotel if you do not mind taking the Metro to all the tourist attractions. It is conveniently located next to several malls as well as the MTR station. Getting around HK with the subway system is efficient using the Octopus card and the subway map is easy to use. I would not eat breakfast at the dinning room unless it is included in your rate. It can get pricey.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Royal Park Hotel a perfect choice
Close to ground transportation, excellent shopping area

8/10 Good

WorldDan

Liked: Cleanliness, staff & service, room comfort
Great place, just kind of far
I'd recommend this hotel. Overall a very nice place, especially for the price. The major downside is that it's a 20-30 minute commute to Victoria Harbor, which is where most of the attractions are. Fortunately, the commute is a pleasant enough MTR ride, and the MTR is connected to the hotel by a 5-10 minute walk through a modern mall.