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Reviews of Lodgewood by Nina Hospitality丨Mong Kok

4 out of 5
Lodgewood by Nina Hospitality丨Mong Kok
1131 Canton Road, Mongkok, Kowloon

Reviews

8.4

Very good

Rating 10 - Excellent. 378 out of 1000 reviews" "
Rating 8 - Good. 476 out of 1000 reviews" "
Rating 6 - Okay. 96 out of 1000 reviews" "
Rating 4 - Poor. 30 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Travelled with family
Disliked: Amenities
Not bad, but the shower glass doors were filthy and overall room cleanliness and noise levels could be improved. Cleaning staff and front desk were decently friendly. Shower temperature and pressure were fantastic. Very limited amenities. The location is convenient and near the MTR but there isn't much to do directly outside the hotel as it's an industrial area. If you can get a price of CAD$85 or less per night, it's great value. Otherwise, there are other hotels to choose from.
Stayed 15 nights in Feb 2023
Response from Ringo Poon on Dec 7, 2023
Dear valued guest,Thank you very much for sharing your recent experience whilst staying with us.We are sorry to hear that you did not enjoy your stay to the fullest. All your feedback will be carefully taken into account and will be passed over to the related departments for improvement.Once again, thank you for your time in sharing the comments and we do hope that we will have the opportunity to welcome you back.With warmest regards,Ringo PoonGeneral ManagerLodgewood by Nina Hospitality Mong Kok

8/10 Good

Sutthisak

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean. The hotel is quiet and safe. Key card for lift and room is make us feel safer than others. The staffs are good service mind. Quick check in and check out management. A little bit for from train station.
Stayed 3 nights in Oct 2023
Response from Ringo Poon on Oct 24, 2023
Dear valued guest,Warmest greetings from Lodgewood by Nina Hospitality!Thank you so much for your encouraging review on us which has been a true motivation to all our team members. It is great to know that you are satisfied with our services provided and thank you for your comment. We look forward to welcoming you back many times in te future!Best regards,Ringo PoonGeneral ManagerLodgewood by Nina Hospitality Mong Kok

10/10 Excellent

vinh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of restaurants and easy walking all distance.
Stayed 2 nights in Oct 2023
Response from Ringo Poon on Oct 20, 2023
Dear valued guest,Warmest greetings from Lodgewood by Nina Hospitality!Thank you so much for your encouraging review on us which has been a true motivation to all our team members. It is great to know that you are satisfied with our services provided and thank you for your comment. We look forward to welcoming you back many times in the future!Best regards,Ringo PoonGeneral ManagerLodgewood by Nina Hospitality Mong Kok

8/10 Good

Mary Ho Yee

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We stayed there for 3 weeks last September and we had a enjoyable & comfortable stay. Room is small but we were expected. The housekeeping ladies are very friendly and polite, they refilled all the toiletries every day. Special thanks to the front desk people let us check in early and helped us call taxi when checking out. They are very friendly and professional. The only thing needs improvement would be the cleanliness of the bathroom. I thought the location is far away from MTR but I was wrong, it's just a 5-8 mins walk. Would definitely stay there again in the future!
Stayed 21 nights in Sep 2023
Response from Ringo Poon on Oct 18, 2023
Dear valued guest,Warmest greetings from Lodgewood by Nina Hospitality!Thank you so much for your encouraging review on us which has been a true motivation to all our team members. It is great to know that you are satisfied with our services provided and thank you for your comment. We look forward to welcoming you back many times in te future!Best regards,Ringo PoonGeneral ManagerLodgewood by Nina Hospitality Mong Kok

8/10 Good

Jove

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023
Response from Ringo Poon on Oct 18, 2023
Dear valued guest,Warmest greetings from Lodgewood by Nina Hospitality!Thank you so much for your encouraging review on us which has been a true motivation to all our team members. It is great to know that you are satisfied with our services provided and thank you for your comment. We look forward to welcoming you back many times in te future!Best regards,Ringo PoonGeneral ManagerLodgewood by Nina Hospitality Mong Kok

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from Ringo Poon on Oct 18, 2023
Dear valued guest,Warmest greetings from Lodgewood by Nina Hospitality!Thank you so much for your encouraging review on us which has been a true motivation to all our team members. It is great to know that you are satisfied with our services provided and thank you for your comment. We look forward to welcoming you back many times in te future!Best regards,Ringo PoonGeneral ManagerLodgewood by Nina Hospitality Mong Kok

10/10 Excellent

Hoi Chi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and cleaning staff is friendly.
Stayed 20 nights in Aug 2023
Response from Ringo Poon on Sep 10, 2023
Dear valued guest,Warmest greetings from Lodgewood by Nina Hospitality!Thank you so much for your encouraging review on us which has been a true motivation to all our team members. It is great to know that you are satisfied with our services provided and thank you for your comment. We look forward to welcoming you back many times in the future!Best regards,Ringo PoonGeneral ManagerLodgewood by Nina Hospitality Mong Kok

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 20 nights in Aug 2023
Response from Ringo Poon on Sep 10, 2023
Dear valued guest,Warmest greetings from Lodgewood by Nina Hospitality!Thank you so much for your encouraging review on us which has been a true motivation to all our team members. It is great to know that you are satisfied with our services provided and thank you for your comment. We look forward to welcoming you back many times in the future!Best regards,Ringo PoonGeneral ManagerLodgewood by Nina Hospitality Mong Kok

2/10 Terrible

Kar Mee

Stayed 8 nights in Jul 2023

8/10 Good

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Jul 2023
Response from Ringo Poon on Jul 28, 2023
Dear valued guest,Warmest greetings from Lodgewood by Nina Hospitality!Thank you so much for your encouraging review on us which has been a true motivation to all our team members. It is great to know that you are satisfied with our services provided and thank you for your comment. We look forward to welcoming you back many times in the future!Best regards,Ringo PoonGeneral ManagerLodgewood by Nina Hospitality Mong Kok

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Great ssevice
Stayed 4 nights in Jun 2023
Response from Ringo Poon on Jul 3, 2023
Dear valued guest,Warmest greetings from Lodgewood by Nina Hospitality!Thank you so much for your encouraging review on us which has been a true motivation to all our team members. It is great to know that you are satisfied with our services provided and thank you for your comment. We look forward to welcoming you back many times in the future!Best regards,Ringo PoonGeneral ManagerLodgewood by Nina Hospitality Mong Kok

10/10 Excellent

Steve

Liked: Amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Jun 2023
Response from Ringo Poon on Jul 3, 2023
Dear valued guest,Warmest greetings from Lodgewood by Nina Hospitality!Thank you so much for your encouraging review on us which has been a true motivation to all our team members. It is great to know that you are satisfied with our services provided and thank you for your comment. We look forward to welcoming you back many times in the future!Best regards,Ringo PoonGeneral ManagerLodgewood by Nina Hospitality Mong Kok

10/10 Excellent

kaiwen

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jun 2023

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2023

6/10 Okay

Verified traveller

Business traveller
Stayed 14 nights in May 2023

10/10 Excellent

Fat Ho Keith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There's really nothing bad to say about this property. I spent an entire week at this hotel for my honeymoon and we always looked forward to coming back to a clean room every night. Staff was extremely polite and helpful and the housekeeper always adhered to our schedule. Can't wait to be back again in the future!
Stayed 7 nights in Jun 2023

8/10 Good

Karen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 12 nights in Apr 2023

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, Staff and Location
Hotel location was perfect as was situated in Mong Kok. Also, MTR, buses, KCR transport facilities to various parts of Hong Kong are very close by. Room was comfortable, especially the firm mattress and a super king size bed. One of our rooms had the facilities to support guests with mobility issues (e.g. rail grab bars around toilet, mobility wet room). Staff were very friendly, helpful and supported our needs during our stay.
Stayed 10 nights in May 2023

8/10 Good

Bonnie

Stayed 2 nights in May 2023

10/10 Excellent

ELDAS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staffs are excellent n nice. Room is not vacuum everything and we had to go to the front and requested room vacuuming. Besides this, everything is good. We didn't have any room upgraded although we asked for it, may be next time. Love to go back again. Thanks!
Stayed 13 nights in May 2023

8/10 Good

Edmond

Stayed 7 nights in May 2023

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close walk to the MTR station. Street is on the quiet side of Mong Kok but still close to everything you need.
Stayed 6 nights in May 2023

10/10 Excellent

PING WAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in May 2023

10/10 Excellent

BRAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was amazing from room cleaning to calling for taxis. Wonderful staff. Location by Mong KoK MTR station was convenient.
Stayed 8 nights in May 2023

8/10 Good

Sandy

Travelled with partner
Liked: Staff & service, property conditions & facilities
The hotel is modern and nice, however our room was quite small and it was not as clean as I had hoped it would be (certain areas were dusty and dirty, and the cleaning lady left her hair on our mattress several times).
Stayed 4 nights in May 2023

8/10 Good

Florence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location close to everything. Housekeeping services are great but a bit of miscommunication between reception and housekeeping as I’ve requested no housekeeping service by calling the reception on one day but I heard someone entering my room doing cleaning while I was taking a nap later on the same day.
Stayed 13 nights in May 2023

10/10 Excellent

Sukanda

Liked: Cleanliness, staff & service, property conditions & facilities
Good area & good clean
Stayed 3 nights in May 2023

4/10 Poor

Wing Kin Ricky

Disliked: Cleanliness, property conditions & facilities, room comfort
Fair
Old and not hygienic enough
Stayed 1 night in May 2023

6/10 Okay

lee Juan

Liked: Cleanliness
The room is clean, modern, but small. The staff are friendly and try their best. However, trying to get a taxi from that particular area can be challenging not specific to them but taxis in general in Hong Kong. If you want to ensure you get a taxi, you should book it. 24 hours in advance. The area where the hotel is located is not the cleanest nor the brightest in terms of lighting. It is about a 5-7 minute walk to the closest MTR. Overall, they are pluses and they are minuses decide what is my important for you.
Stayed 4 nights in May 2023

8/10 Good

Wai Wai

Travelled with family
Liked: Staff & service, property conditions & facilities
Microwave and interior design was nice. The room was very tight. Everything was well thought. The tv is very old.
Stayed 15 nights in May 2023

10/10 Excellent

Bonnie

Stayed 13 nights in May 2023

8/10 Good

Anita

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I don't quite understand what VIP services we have or if there is any room upgrade. I booked two rooms good to have the rooms next to one another.
Stayed 7 nights in May 2023

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Booked early and got a good deal, being in Mong Kok it is very convenient travelling anywhere in HK. Station could be closer, around 7 minutes walk through crowds and HK heat/humidity. Something to consider if you are not as mobile. Overall happy with the stay and would come again
Stayed 6 nights in May 2023

8/10 Good

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is within 5-10 mins walk to Mong Kok, just the street to hotel is very quiet during the night.
Stayed 4 nights in Apr 2023

8/10 Good

Edison

Stayed 5 nights in Apr 2023

10/10 Excellent

Sum Yang T.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2023

8/10 Good

Kok may

Stayed 5 nights in Apr 2023

10/10 Excellent

Joanna Yan Man

Stayed 5 nights in Apr 2023

8/10 Good

Kang Rong

Stayed 4 nights in Apr 2023

10/10 Excellent

Pongpet

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
This hotel is very nice and safe. While still close to many shops by 10-15 walking
Stayed 3 nights in Apr 2023

10/10 Excellent

Monrudee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay is pleasantable for us. The hotel is clean and quiet. We could check-in early (about 1 PM).
Stayed 4 nights in Apr 2023

10/10 Excellent

PANKAMON

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a budget hotel with value of money. Recommend.
Stayed 4 nights in Apr 2023

10/10 Excellent

Theresa Suk Wah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, clean, staffs are very nice.
Stayed 2 nights in Apr 2023

8/10 Good

Hup Soon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is near to eating n shopping place and transport is easily accessible.
Stayed 7 nights in Apr 2023

8/10 Good

Ching Man

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a Expedia VIP access property, but I didn't receive any VIP access 😔
Stayed 6 nights in Mar 2023

10/10 Excellent

Wai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the building is clean & neat.
Stayed 18 nights in Mar 2023

6/10 Okay

Suet Yan

Liked: Cleanliness, amenities, property conditions & facilities
No upgrade in room even with vip access as assigned a room right opposite to the elevator.
Stayed 1 night in Mar 2023

10/10 Excellent

Kit Kwan Seme

Liked: Cleanliness, staff & service, property conditions & facilities
Super quiet in the room, comfy bed, friendly staff.
Stayed 1 night in Mar 2023

10/10 Excellent

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a short stay
The pictures of the rooms does a lot of justice so don't be too fooled although they are nice and to a degree of modern standard. It is small so a couple staying in a standard room might be tight. Bathroom floor is made of wood like you would step into a sauna, personally I would prefer tiles or laminate flooring but overall it's clean which is the main thing. Didn't really interact much with the hotel staff but they were polite and helpful which was the main thing.
Stayed 3 nights in Mar 2023

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel stay. Clean room, loved the shower.
Location of the hotel is quiet in the midst of the busiest shopping area in the city. Plenty choices of restaurants, shopping around. Easy access to the MTR subway. Pricing of the hotel are fair.
Stayed 12 nights in Feb 2023