Ratings based on 722 Verified Reviews

4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Sep-2017
The Conrad lived up to its reputation in HK and was a very pleasant stay for my wife and I.
Comment from Hotel Management
17-Oct-2017 by Thomas Hoeborn, Hotel Management
Dear Valued Guest, Thank you for choosing Conrad Hong Kong. We are thrilled to learn that you and your wife have had a pleasant time with us. Our team is looking forward to welcoming you again soon! Best regards, Thomas Hoeborn General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Big in size, big on customer service

Posted 31-Aug-2017
Pros: The pool and the staff
Cons: Coudnt think of anything to be honest
Location: The hotel is very central so all local attractions and access to transport is easy from this hotel without being in the middle of the madding crowd.
Great views and the staff were excellent and genuinely friendly. Loved that it has an outside pool especially in a humid country. Would definitely stay there again.
Comment from Hotel Management
8-Sep-2017 by Thomas Hoeborn , Hotel Management
Dear 'Dennis' Thank you for staying with us and taking the time to write this kind review. We are delighted that you were satisfied with our strategic location, outdoor swimming pool and personalised service, and hope that you will stay with us again soon. Warm regards Thomas Hoeborn General Manager
5 out of 5
by M J

Posted 18-Jul-2017 on Hotels
Very friendly staff. Great location. Access to Pacific Place which has great shops and restaurants. Easy access to the MTR. Swimming pool and buffet breakfast was fantastic too!
Comment from Hotel Management
9-Aug-2017
Dear “M J”, Heartfelt thanks for staying at Conrad Hong Kong. We are thrilled to learn that you have had an enjoyable time with us. Thank you for your kind feedback, and I hope to serve you again soon at the Hotel. Best regards, Thomas Hoeborn General Manager Conrad Hong Kong
5 out of 5
by William

Time out in busy Hong Kong

Posted 11-Jul-2017 on Hotels
Great service and help from the concierge team! Breakfast had great variety, pool small but we had fun
Comment from Hotel Management
8-Aug-2017
Dear “William”, Heartfelt thanks for staying at Conrad Hong Kong. We are thrilled to learn that you have had an enjoyable time with us. Thank you for your kind feedback, and I hope to serve you again soon at the Hotel. Best regards, Thomas Hoeborn General Manager Conrad Hong Kong
2 out of 5
by A verified traveller from brisbane

Smell of Dampness

Posted 10-Jul-2017
This hotel hasn't been refurbished for decades. It's absolutely stinks of dampness and they have tried to cover the smell with some scent.
Comment from Hotel Management
8-Aug-2017 by Thomas Hoeborn, Hotel Management
Dear ”well travelled”, Thank you for staying with us. We take feedback from our guests very seriously, and your candid feedback is taken into consideration. We hope that you will consider staying with us again so we can demonstrate our commitment to providing the finest staying experience. We look forward to serving you again at the Hotel. Best Regards, Thomas Hoeborn General Manager Conrad Hong Kong
5 out of 5
by Douglas

This traveller left a rating score only Posted 4-Jul-2017 on Hotels
5 out of 5
by John

This traveller left a rating score only Posted 4-Jun-2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller

sydney couple

Posted 27-May-2017
Enjoyed our stay. Very efficient and friendly staff, nice room, great bed and fantastic view
Comment from Hotel Management
4-Jul-2017 by Thomas Hoeborn, Hotel Management
Dear "Sydney", Thank you for sharing your experience with us! We are happy to learn that you and your partner have enjoyed your time at our Hotel. Our team looks forward to welcoming you again soon at Conrad Hong Kong. Best Regards, Thomas Hoeborn General Manager Conrad Hong Kong
4 out of 5
by KIN MUI

This traveller left a rating score only Posted 14-May-2017 on Hotels
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 5-May-2017 on Hotels