when we approached the hotel, was not in a good area. lady at desk asking everyone for ID, but a resident of the hotel came to the desk asked for a key to a room did not ask him for ID this resident was wearing a ankle police monitoring system, she guy him a room key. while she was checking in other customers, this man was on a do not rent to him(not sure how you get on that list). The pictures of hotel very deceiving, when we arrived my request to stay on ground floor but took the lady behind desk 20 mins to find us a room. they require $150 deposit, but i had already paid in full at time of booking. This hotel is definitely not a safe hotel most people seemed to live there. we did not feel safe. we did not stay there. i put in a complaint with expedia and despite a compliant they were unable to contact manager and therefore would not refund money. despite this, we did not stay at this hotel, nor should anyone else. would have been safer to sleep in car in walmart parking lot, at least my car would still be there in the morning. DO NOT stay here.