2/10 Terrible
David H.
Apr 18, 2024
Disliked: Cleanliness
Unpleasant
The listing sites there is TV under entertainment which is correct however there was no WIFI to connect to which should be available. The location was dirty with dust and dried food stuck between the stove and countertop. The linens in the lower bedroom had blood on them. The walls had gross brow streaks running down them. The coffee pot was non functional. Mold in the bathrooms. Both beds that we used are broken. The only thing about this home that was accurate was the view! Shower curtains are used in the main living area which also had mold. The lower bedroom has stained curtains. Definitely will not use Vacasa as a as a rental agent in the future. The communication was horrible! They stated they were sending a Tech out two hours after we checked in we checked out on Friday instead of Sunday and still never saw a Tech to figure out the WIFI which meant we couldn’t do our necessary work without using a hot spot from our phones. The DVD player has no cord to connect to the TV for use and has a DVD stuck it it rendering it useless. Overall stay was miserable because we couldn’t work and couldn’t enjoy the beach due to weather conditions (uncontrollable I understand) but we couldn’t even stream a movie to the TV from our devises because when we tried to hook our device to the TV an error came up saying “not a spectrum approved device. The local “team” was of absolutely no use as they were condescending, rude and untruthful. We asked day one to move to a different unit but deny
David H.
Stayed 4 nights in Apr 2024