Find Business Hotels in Hoffman Estates, IL from CA $102

"I stayed for five days, but housekeeping came only once during my entire stay, which was very disappointing. There were no washer and dryer facilities available even in a common area, which made the stay quite inconvenient. The room was also missing basic amenities like a microwave, and the TV did not work during my stay. Overall cleanliness and upkeep were not up to expectations, and the service quality did not match what was promised. Communication from the staff was also lacking, and requests were either delayed or not properly addressed. Additionally, one of the staff members—an Indian lady—was particularly rude and unprofessional. Her behavior was unwelcoming, and she came across as dismissive and overly authoritative, which made the experience even more unpleasant. Considering the price and expectations, this was not a satisfactory stay. I would not recommend this place unless significant improvements are made in both service and amenities."

"I had an enjoyable experience at this hotel"

"GREAT customer service! "

"Rooms were very clean and staff was very friendly!"

"Clean rooms. Friendly staff. Great amenities. "

"You should be aware that parking is $33/night."

"Very dated. Needs a good overhaul and updating"

"Ron was uncomfortable, temperature was so hot, bed linens were gross and the $500 per night was shocking. "

"The woman manager is a great caring friendly woman!! Helped us a lot with isdues, laundry, early check in too."