Title: Urban House Saigon - Golden River - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Urban House Saigon - Golden River Aparthotel with a seasonal outdoor pool, near Ben Thanh Market ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/27000000/26720000/26711500/26711499/cdb6cc69.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Apartment, 4 Bedrooms](https://images.trvl-media.com/lodging/27000000/26720000/26711500/26711499/c11195a7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/27000000/26720000/26711500/26711499/6924788d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Apartment, 2 Bedrooms | Living area](https://images.trvl-media.com/lodging/27000000/26720000/26711500/26711499/354b4d6c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Apartment, 2 Bedrooms | Living room](https://images.trvl-media.com/lodging/27000000/26720000/26711500/26711499/dd97f2f7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Urban House Saigon - Golden River in Ho Chi Minh City offers modern comfort with practical amenities. Travelers enjoy in-room WiFi, gym access, and a seasonal outdoor pool. Its prime location is steps from Ben Thanh Market and Vincom Center Shopping Mall. 5.6 ## Popular amenities - Washer - Kitchen - Pool - Gym - Parking available - Breakfast available ## Room options ### Check availability for these dates Tonight [Oct. 27 - Oct. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=26711499&PinnedHotelID=26711499&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=26711499&PinnedHotelID=26711499&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 28 - Oct. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=26711499&PinnedHotelID=26711499&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=26711499&PinnedHotelID=26711499&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=26711499&PinnedHotelID=26711499&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=26711499&PinnedHotelID=26711499&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=26711499&PinnedHotelID=26711499&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=26711499&PinnedHotelID=26711499&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Deluxe Apartment, 2 Bedrooms | Living room](https://images.trvl-media.com/lodging/27000000/26720000/26711500/26711499/eb5d590f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 2 Bedrooms ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV Washing machine - 915 sq ft - 6 bedrooms - Lake view - Sleeps 4 - 1 King Bed and 1 Queen Bed ![Standard Apartment, 2 Bedrooms | Living room](https://images.trvl-media.com/lodging/27000000/26720000/26711500/26711499/bf84e535.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 2 Bedrooms ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV Washing machine - 753 sq ft - 4 bedrooms - City view - Sleeps 4 - 1 Queen Bed and 1 Double Bed ![Deluxe Apartment, 1 Bedroom | Living room](https://images.trvl-media.com/lodging/27000000/26720000/26711500/26711499/d85d6e2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 1 Bedroom ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV Washing machine - 646 sq ft - 4 bedrooms - Sleeps 2 - 1 Queen Bed ![50-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/27000000/26720000/26711500/26711499/3a5d8006.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 2 Bedrooms ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV Washing machine - 732 sq ft - 2 bedrooms - Park view - Sleeps 4 - 2 Queen Beds ![Superior Apartment, 4 Bedrooms](https://images.trvl-media.com/lodging/27000000/26720000/26711500/26711499/28c24c31.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 4 Bedrooms ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV Washing machine Hair dryer - 140 sq ft - City view - Sleeps 8 - 4 Queen Beds ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/27000000/26720000/26711500/26711499/cdb6cc69.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 5 Bedrooms ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV Washing machine Hair dryer - 180 sq ft - City view - Sleeps 10 - 5 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHo-Chi-Minh-City-Hotels-Urban-House-Saigon-Golden-River.h26711499.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHo-Chi-Minh-City-Hotels-Urban-House-Saigon-Golden-River.h26711499.Hotel-Information) ## About the area District 1, a neighborhood in Ho Chi Minh City, is home to Urban House Saigon - Golden River. Ho Chi Minh City Opera House and War Remnants Museum are cultural highlights, and travelers looking to shop may want to visit Ben Thanh Market and Bui Vien Walking Street. Saigon Zoo and Botanic Garden and Snow Town Saigon are also worth visiting. [Visit our Ho Chi Minh City travel guide](https://www.expedia.ca/Ho-Chi-Minh-City.dx178262) [View more Aparthotels in Ho Chi Minh City](https://www.expedia.ca/Ho-Chi-Minh-City-Apart-Hotels.d178262-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.78222%2C106.70641&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=xxdQCInfuFuiAmxm6DHnvFRDcFM=) 2 Nguyen Huu Canh, District 1, Ho Chi Minh City ### What's nearby - Vincom Center Shopping Mall - 7 min walk - 0.6 km - Dong Khoi Street - 8 min walk - 0.8 km - Ho Chi Minh City Opera House - 9 min walk - 0.8 km - Saigon Zoo and Botanic Garden - 10 min walk - 0.9 km - Ben Thanh Market - 19 min walk - 1.6 km ### Getting around - Saigon Railway Station - 13 min drive - Ga Binh Trieu Station - 17 min drive - Tan Son Nhat Intl. Airport (SGN) - 21 min drive ### Restaurants - ‪Mandarine Restaurant - ‬3 min walk - ‪Tonkotsu Ittou - ‬3 min walk - ‪Café TOUS les JOURS - ‬7 min walk - ‪Hanayuki - ‬2 min walk - ‪The Sushi Bar 1 - ‬1 min walk ## About this property ### Urban House Saigon - Golden River Aparthotel with a seasonal outdoor pool, near Ben Thanh Market A fitness center, an outdoor tennis court, and self parking are available at this aparthotel. WiFi in public areas is free. Other amenities include a seasonal outdoor pool, laundry facilities, and a 24-hour front desk. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a washing machine and a dining area. Urban House Saigon - Golden River offers 20 air-conditioned accommodations with rice cookers and slippers. Accommodations offer separate sitting areas and include desks. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Ho Chi Minh City aparthotel provides complimentary wireless Internet access. 50-inch flat-screen televisions come with cable channels. Housekeeping is provided daily. Recreational amenities at the aparthotel include an outdoor tennis court, a fitness center, and a seasonal outdoor pool. ## Similar properties ![Luxury Apartment, 2 Bedrooms, Non Smoking | Living area](https://images.trvl-media.com/lodging/25000000/24400000/24390700/24390614/84009a72.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxury Apartment in Vinhomes Binh Thanh - Spa - Free WiFi - Restaurant - Air conditioning 7.4 Good 19 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=24390614&PinnedHotelID=24390614&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - Seasonal outdoor pool ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Self parking on site (VND 200,000 per night) ### Kitchen - Cookware, dishware, and utensils - Electric kettle - Full-sized refrigerator/freezer - Microwave - Oven - Rice cooker - Stovetop ### Dining - Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: VND 100,000 for adults and VND 80,000 for children ### Bedrooms - Bedsheets provided ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Slippers - Towels provided ### Living spaces - Living room - Separate dining area - Separate sitting area ### Entertainment - 50-inch flat-screen TV with cable channels ### Laundry - Laundry facilities - Washing machine ### Work spaces - Desk ### Comfort - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Designated smoking areas ### Services and conveniences - 24-hour front desk - Housekeeping (daily) - Iron/ironing board ### Things to do - Gym - Outdoor tennis court - Outdoor pool (guest access) nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 20 units - 5 floors ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Late check-in fee: VND 500000 for check-in between midnight and 8:30 AM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation The check-in location differs from the property location; go to: \[2A Nguyen Huu Canh Street, Ben Nghe Ward, District 1.\] Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation ### Access methods Access code, staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for local cuisine breakfast: approximately VND 100000 for adults and VND 80000 for children - Airport shuttle fee: VND 350000 per vehicle (roundtrip) - Self parking fee: VND 200000 per night - Late check-in fee: VND 500000 for check-in between midnight and 8:30 AM - Housekeeping fee: VND 250000 per day - Credit card charges are subject to a surcharge The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property ### We should mention The seasonal pool will be open from July to April ### Property is also known as Urban House Saigon Golden River Apartment Ho Chi Minh City Urban House Saigon Golden River Apartment Urban House Saigon Golden River Ho Chi Minh City Urban House Saigon Golden River Urban House Saigon Goln River Urban House Saigon Golden River Urban House Saigon - Golden River Aparthotel Urban House Saigon - Golden River Ho Chi Minh City Urban House Saigon - Golden River Aparthotel Ho Chi Minh City ## Frequently asked questions ### Does Urban House Saigon - Golden River have a pool? > Yes, this property has a seasonal outdoor pool. ### Is Urban House Saigon - Golden River pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Urban House Saigon - Golden River? > Self parking is available for VND 200000 per night. ### What time is check-in at Urban House Saigon - Golden River? > Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available from midnight– 8:30 AM for a fee of VND 500000. ### What time is check-out at Urban House Saigon - Golden River? > Check-out is at noon. ### Does Urban House Saigon - Golden River provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of VND 350000 per vehicle applies. ### Where is Urban House Saigon - Golden River located? > Located in District 1, this aparthotel is within a 15-minute walk of Consulate Area, Ho Chi Minh City Opera House, and Vincom Center Shopping Mall. Ben Thanh Market and Saigon Zoo and Botanic Garden are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Urban House Saigon - Golden River Reviews 5.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 6 8 - Good 3 6 - Okay 2 4 - Poor 9 2 - Terrible 6 ### 7.0/10 Cleanliness ### 5.0/10 Staff & service ### 3.2/10 Amenities ### 6.8/10 Property conditions & facilities ### 2/10 Terrible #### Verified traveller Jan 1, 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 1 night in Dec 2019 ### 2/10 Terrible #### Yongtae Dec 14, 2019 Disliked: Staff & service 시설은 사진과 별 차이는 없었습니다. 하지만 이곳은 호텔이 아닙니다. 정식으로 체크인 하는곳도 없고 아파트를 대여해주는곳인것 같습니다. 가장 중요한건 엘레베이터 이용 ##### Yongtae Stayed 3 nights in Dec 2019 ### 6/10 Okay #### Manh Nov 22, 2019 Liked: Cleanliness, room comfort Disliked: Staff & service #### Aucun intérêt, il y a mieux.... Je n'ai pas du tout aimé leur système pour accéder aux appartements..... il faut téléphoner à une personne pour qu'il vient ouvrir la porte d'entrée et vous faire monter à l'étage. Vous n'avez pas accès à la piscine et on est bien loin du centre de la ville (un budget de taxi est obligatoire). Il y a d'autre endroit beaucoup plus sympa... ##### Manh Stayed 1 night in Nov 2019 ### 4/10 Poor #### Verified traveller Oct 11, 2019 Liked: Property conditions & facilities Disliked: Staff & service, amenities Poor services not towel, poor communication , every time need something it very hard and going in and out is also hard and annoying is very hard to get in. ##### Verified traveller Stayed 2 nights in Oct 2019 ### 4/10 Poor #### Teo Aug 28, 2019 Disliked: Staff & service, property conditions & facilities, room comfort #### Golden River Honestly I’m abit disappointed with the apartment. It doesn’t look abit like what is portray in the photos uploaded to hotels.com... not even a bit. If the photos is a 10/10, the apartment will be a 2/10. I’m assigned a 2bedroom apartment in the #12B at Aqua 1... there are so many things that I’m unhappy about: 1) upon check in, I was informed that i’ll Need to contact the doormen to open the door and lift for me EVERY single time... it’s not a big deal... but just major TURN-OFF 2) step into the apartment... nothing at all like the ones shown in Hotels.com. That’s call misrepresentation!!! 3) There’s no remote to the TV. Stayed for 5 nights and they finally deliver the remote on the last night... well done :( 4) the Wifi is just horrible. I’ve visited HCMC many times over the past 3years. This apartment got the WORST Wifi !!! 5) The furnitures are old and badly maintained. The bed feels like it’s gonna collapse anytime. And on many occasion, I even got poke on the butt by some screws inside the sofa... 6) there washing machine but no dryer... and there’s no hanging device/equipment for me to hang my washed clothing... unacceptable!!! 7) There’s oven but no microwave. But the oven already showing the maintenance sign and cannot be use at all... it’s as good as not having. 8) The pots and cookery are old and worn out. It even feels oily when I first wanted to used them. 9) the main apartment door cannot be locked from inside. So felt very unsafe at night. ##### Teo Stayed 5 nights in Aug 2019 ### 6/10 Okay #### Ryan Aug 20, 2019 Disliked: Cleanliness, property conditions & facilities, room comfort ##### Ryan Stayed 4 nights in Aug 2019 ### 2/10 Terrible #### GaryCheung Aug 14, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities It was a terrible hotel that I never had this experience before they are totally unacceptable!!!! It is a fake hotel and cheat on the tourists!!! DO NOT BOOK THIS HOTEL AND MUST BE TAKE OUT THEIR NAME FOREVER!!!!!!!!! ##### GaryCheung Stayed 4 nights in Aug 2019 ### 2/10 Terrible #### yamadori, tokyo Aug 9, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities ここが民泊的な部屋貸しと認識しておらず予約しましたが、 それを差し引いても、コミニュケーションに難ありでした。 まず、到着してから部屋に入るまで、一時間かかりました。 （当方データsimなので）連絡先へzalo経由で電話連絡するが、分かったと行って途中で切られ、音沙汰無し。チャット送り、今から行くというが来ない。まだか？と言うと、行ったが見つけられなかったと。。嘘でしょ。 やっと部屋に入って説明は丁寧だが、建物のエントランスを入る鍵が無いとのことで、入るときは、チャットしてくれと。 何回か入る局面ありましたが、すんなり入れたことはありませんでした。 部屋自体はキレイですが、部屋の鍵となる暗証番号は他のスタッフも知ってるようで（多分客ごとに設定変えてない）、部屋を留守にしてるときに冷蔵庫の補充がされてたり、気持ち悪さありました。 また、棚を開けると、古く汚いスリッパが出てきたり、シャワールーム前の足ふきタオルだけがが汚かったりと、嫌なイメージを持ってしまうようなことがありました。 最後にチェックアウトは何時か？と8時ごろ連絡あり、9:30でお願い。と返信するも、音沙汰無し。何度ツツいても返信無いので、そのまま出て来た始末。サービスを期待しなければよいのでしょうが、それであれば値段が合わないと思います。 プール有りと書いてあり、娘、息子共に期待して予約しましたが、プールは入れないと現地で言われました。ひどい。。 ##### yamadori Stayed 1 night in Aug 2019 ### 4/10 Poor #### Joseph May 17, 2019 Liked: Property conditions & facilities, room comfort Disliked: Cleanliness, staff & service Not allowed to use the swimming pool! Apparently only for long term guests. Also was told by security we were not allowed to eat an ice cream in the hotel lobby for some reason. Two adults. Good view from the room though. ##### Joseph Stayed 3 nights in May 2019 ### 10/10 Excellent #### Verified traveller Apr 19, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 3 nights in Apr 2019 ### 4/10 Poor #### Nga, Munich, de Apr 17, 2019 Disliked: Staff & service, property conditions & facilities The location of listing next to Saigon river is quite spectacular. The sourrounding environment is quite and safe. ##### Nga Stayed 25 nights in Mar 2019 ### 4/10 Poor #### Verified traveller Apr 15, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### こちらに泊まるのは、2回目ですが、最悪でした！ 室内は汚い。ドライヤーが無かった。マグカップも無かった。洗濯機も動かなかった。バスタオルや枕カバーにシミがありました。入口ドアも一度では、あかず3〜4回番号を押しやっと開くという具合です。クローゼット内の照明もつきません。前回2月に、友人と泊まりましたが、同じ間取りでも、こんなに違うのかと思います。 ##### Verified traveller Stayed 4 nights in Apr 2019 ### 4/10 Poor #### Verified traveller Apr 5, 2019 Liked: Cleanliness Disliked: Staff & service I checked in to the Apartment and immediatly rebooked accommodation closer to the city and checked out within an hour of arriving. Accommodation stated when booking, was a short stroll to city of which it isn't google maps states 2.3km and there is only 1 restaurant surrounding. The accomodation was clean but both beds were terrible. ##### Verified traveller Stayed 3 nights in Apr 2019 ### 4/10 Poor #### TravellerOne Mar 25, 2019 Disliked: Amenities Most beds didn't have any kind of duvet or pillow cases covers, no cutlery in drawers, no working TV channels, no TV's in bedrooms. Mattresses and pillows not just firm but harder than rock hard. One day some woman just came randomly walking in to get towels, another day someone came and took the ironing board and never brought it back. Photos on the website make it look far more homely than it is. ##### TravellerOne Stayed 4 nights in Mar 2019 ### 10/10 Excellent #### JEONGWOO Mar 20, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 친절한 매니저 시설&전망 좋고 가성비 갑 셀프 체크인이였지만 친절하게 다 자세히 알려주고 전망도 좋은데 해주었습니다. 항상 매니저가 무엇을 물어봐도 잘 대답해줘서 고마웠어요~~ ##### JEONGWOO Stayed 1 night in Mar 2019 ### 10/10 Excellent #### Verified traveller Mar 1, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Feb 2019 ### 4/10 Poor #### Andy Feb 11, 2019 Disliked: Staff & service, property conditions & facilities, room comfort #### Do not stay here, terrible service. The worst service I have ever seen! Waited over 50 minutes at the airport for our pick up and then when we arrived at the property had a further 20 minutes wait for anyone to check us in. After that the only way you could contact anyone was by telephone and hen they often did not answer. Many things in the apartment did not work as they should and they tried to rip us off with the airport pickup charge that was already twice the price of a taxi. ##### Andy Stayed 3 nights in Feb 2019 ### 10/10 Excellent #### Verified traveller Jan 30, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Please post accurate addresses. The address for the building we stayed is Aqua#2, 2 Nguyen huu canh , Ben nghe,quan 1, NOT #2 Ton duc thang , ben nghe Quan1 as posted on the website. It costs us time and taxi fairs and there was 1 time the Uber driver wanted to drop us at bus station! Please stop using personal mobile line to call customer and please stop calling customer after midnight. It's super scary! ##### Verified traveller Stayed 4 nights in Dec 2018 ### 2/10 Terrible #### JI HOON Jan 14, 2019 Liked: Property conditions & facilities, room comfort Disliked: Staff & service #### Terrible service, and unreliable staffs. Here is terrible place to stay. (Basically the house itself is not bad) But, the saffs are terrible, there is no service mind, they tell a lie several times. My case, I could not refund of their misses. I made a reservation 3 bedroom house, but they gave me 2 bedroom. At first time they keep making an excuse to Hotels.com's fault. Eventually they admitted their fault and promised to to refund the price gap of 3 bedroom and 2 bedroom. After that, they disappeared, never get in touch again. This property is not hotel, kind of house rental. So we cannot expect normal service the same as to other normal hotels. I seriously recommand, if you expect any service or any convenient through the staffs, do not select here. The only merit is the construction itself is very new and facilities are quite good. Overall recommand do not use here. Even the address of the Hotels.com is different from actual location. ##### JI HOON Stayed 3 nights in Dec 2018 ### 8/10 Good #### Kim Hiong Dec 21, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### new area, river view; reasonable price To improve: - Taxi drivers cannot find the 'Urban House' building! because the building signboard is actually Aqua 1,2, or 3. - For the apartment, comfort & convenience level can be improved by getting ready more complete set of common household items such as table clothes, shower gel, shampoo, hand soup, face towels, slippers.... & etc Good: The service manager, Mr. Kay is friendly & helpful. ##### Kim Hiong Stayed 2 nights in Dec 2018 ### 8/10 Good #### Liang Dec 10, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fortunately, I am familiar with HCM then I can find where it is. Type " Aqua 1 Golden River" in google map then you can find it. Once arrival, ask the building front desk for " Urban House Saigon" or just call the phone number in the confirmation email. Totally new, clean and quiet building. I will stay again next time for sure. ##### Liang Stayed 1 night in Dec 2018 ### 2/10 Terrible #### Verified traveller Nov 29, 2018 Disliked: Staff & service, property conditions & facilities 投資用マンションの転売前の運用という感じ。冷蔵庫も、ケトルもコップもドライヤーも電話もなかった。ホテルではない。詐欺です。 ##### Verified traveller Stayed 2 nights in Nov 2018 ### 8/10 Good #### Verified traveller Nov 18, 2018 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service The stuff should learn some English and attend to the guests' needs a lot faster... Also they should better pin point their exact location. The apartment was great. ##### Verified traveller Stayed 1 night in Nov 2018 ### 10/10 Excellent #### HYUNSANG Nov 9, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### It's very good place to stay It's very good place to stay. Room condition, kind staff, location View of outside, facility And I used health gym, swimming pool Very good. I wants to stay one more time ##### HYUNSANG Stayed 4 nights in Nov 2018 ### 4/10 Poor #### Nicolas Nov 5, 2018 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Problèmes d'adresse et de check-in Le check-in a été un gigantesque désastre. L'adresse sur l'app est incorrecte (photo ci-jointe prise depuis l'appartement une fois arrivé, adress indiquée à plus d'1km). La personne qui se charge du check-in a ensuite envoyé le taxi au mauvais building, nous avons du attendre près d'une heure sans raison apparente pour qu'elle arrive. ##### Nicolas Stayed 1 night in Nov 2018 ## Expedia's Latest Trends ### Hotels > [TMS Hotel Da Nang Beach](https://www.expedia.ca/Da-Nang-Hotels-TMS-Hotel-Da-Nang-Beach.h29282295.Hotel-Information) > > [InterContinental Danang Sun Peninsula Resort by IHG](https://www.expedia.ca/Da-Nang-Hotels-InterContinental-Danang-Sun-Peninsula-Resort.h4583505.Hotel-Information) > > [L’HÔTEL du LAC Hanoi](https://www.expedia.ca/Hanoi-Hotels-LHotel-Du-Lac-Hanoi.h82988573.Hotel-Information) > > [Prince George Hotel](https://www.expedia.ca/Halifax-Hotels-Prince-George-Hotel.h22435.Hotel-Information) > > [La Siesta Classic Ma May](https://www.expedia.ca/Hanoi-Hotels-Hanoi-La-Siesta-Hotel-Spa.h8964136.Hotel-Information) > > [Muong Thanh Luxury Saigon Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Muong-Thanh-Luxury-Saigon-Hotel.h54177011.Hotel-Information) > > [La Vela Saigon Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-La-Vela-Hotel.h44328578.Hotel-Information) > > [Da Nang Mikazuki Japanese Resorts & Spa](https://www.expedia.ca/Da-Nang-Hotels-Da-Nang-Mikazuki-Japanese-Resorts-Spa.h4790557.Hotel-Information) > > [Hôtel des Arts Saigon - MGallery Collection](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Des-Arts-Saigon-MGallery-Collection.h11463205.Hotel-Information) > > [Sala Danang Beach Hotel](https://www.expedia.ca/Da-Nang-Hotels-Sala-Danang-Beach-Hotel.h35708398.Hotel-Information) > > [HAIAN Beach Hotel & Spa](https://www.expedia.ca/Da-Nang-Hotels-HAIAN-Beach-Hotel-Spa.h24295542.Hotel-Information) > > [JW Marriott Hotel Hanoi](https://www.expedia.ca/Hanoi-Hotels-JW-Marriott-Hotel-Hanoi.h5702839.Hotel-Information) > > [La Siesta Hoi An Resort & Spa](https://www.expedia.ca/Da-Nang-Hotels-La-Siesta-Hoi-An-Resort-Spa.h18279351.Hotel-Information) > > [The Oriental Jade Hotel](https://www.expedia.ca/Hanoi-Hotels-The-Oriental-Jade-Hotel.h36117374.Hotel-Information) > > [Flamingo Resort Cat Ba](https://www.expedia.ca/Hai-Phong-Hotels-Flamingo-Cat-Ba-Beach-Resort.h49095190.Hotel-Information) > > [Hyatt Regency Danang Resort and Spa](https://www.expedia.ca/Da-Nang-Hotels-Hyatt-Regency-Danang-Resort-And-Spa.h4624340.Hotel-Information) > > [Hanoi Pearl Hotel](https://www.expedia.ca/Hanoi-Hotels-Hanoi-Pearl-Hotel.h6614063.Hotel-Information) > > [Sofitel Legend Metropole Hanoi](https://www.expedia.ca/Hanoi-Hotels-Sofitel-Legend-Metropole-Hanoi.h49234.Hotel-Information) > > [Windsor Plaza Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Windsor-Plaza-Hotel.h1136855.Hotel-Information) > > [Hanoi Royal Palace Hotel 2](https://www.expedia.ca/Hanoi-Hotels-Hanoi-Royal-Palace-Hotel-2.h6747597.Hotel-Information) > > [Sherwood Suites](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sherwood-Suites.h19316222.Hotel-Information) > > [O'Gallery Premier Hotel & Spa](https://www.expedia.ca/Hanoi-Hotels-OGallery-Premier-Hotel-Spa.h15868395.Hotel-Information) > > [Melia Vinpearl Danang Riverfront](https://www.expedia.ca/Da-Nang-Hotels-Melia-Vinpearl-Danang-Riverfront.h24310425.Hotel-Information) ### Flights > [Flights from Vancouver (YVR) to Manila (MNL)](https://www.expedia.ca/lp/flights/yvr/mnl/vancouver-to-manila) > > [Flights from Vancouver (YVR) to Delhi (DEL)](https://www.expedia.ca/lp/flights/yvr/del/vancouver-to-delhi) > > [Flights from Goffs (YHZ) to Boston (BOS)](https://www.expedia.ca/lp/flights/yhz/bos/halifax-to-boston) ### Cruise > [MSC Cruises](https://www.expedia.ca/MSC-Cruises.cMS.Cruise-Line-Info) ### Packages > [Barbados](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/16/Barbados)