Had check in problem
Posted 2-May-2015 on Hotels
We booked a family room with 2 double beds. When we checked in they showed us the room with 1 single and 1 double bed with no window. I said to the lady who in charged that day that this is not the type of room we booked and firmly requested them the right one.Then only they gave us the correct one. That room have 2 windows. I dont know why that happended. Wether they dont take the booking online seriously or they just gave us the room for their convenient. Since that check in broblem, the staff is very nice to us. We chose that hotel bcz it s quite near my relative's house. Other than that I dont have any reason to come back and stay there again.