Note fondée sur 968 évaluations vérifiées

4,6 sur 5
79 % des clients le recommandent
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
Avis Expedia vérifiés
5 sur 5
par un voyageur vérifié

Publié le 27 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
29 sept. 2023 par LOTTE HOTEL SAIGON, Gestion de l’hôtel
Dear cyril ,Thank you for staying with us and sharing your experience at LOTTE HOTEL SAIGON.We are glad you enjoyed your stay at our hotel. From our luxurious accommodations and excellent service to our fine dining restaurants and fabulous spa, they are all here to make every moment of your vacation time special.We will be delighted to have you back here at LOTTE HOTEL SAIGON if your plan allows so. We promise to make your next trip an even more memorable one. We look forward to welcoming you again at LOTTE HOTEL SAIGON. Best regards,Suh Dong SooGeneral Director
4 sur 5
par un voyageur vérifié

Publié le 21 sept. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
18 févr. 2022 par Chris Lee Executive Assistant Manager, Gestion de l’hôtel
Dear Ji Wan , Warmest greetings from LOTTE HOTEL SAIGON. Thank you for taking the time to post this review. Best Regards,
5 sur 5
par un voyageur vérifié

PArfait

Publié le 3 avr. 2019 sur Hotels
vraiment parfait - 4 eme séjour à saigon, 4 eme hotel, c'est celui que je choisi ( avant nikko, pullman saigon legend) . il est bien placé, c'est malgré tout au calme ,- un niveau de prestation top
Commentaires de Gestion de l’hôtel
10 avr. 2019 par Chris Lee, Gestion de l’hôtel
Dear RICHARD, Warmest greetings from LOTTE Legend Hotel Saigon. Firstly, we would like to apologize for not being able to reply to you in French. Thank you for choosing Lotte Legend Hotel Saigon and for rating us 10 out of 10. It gives us great pleasure that you enjoyed your overall experience at our hotel. Thank you once again for your support to LOTTE Legend Hotel Saigon, and we look forward to welcoming you back in the near future. Sincerely Yours, Director of Sales and Marketing
5 sur 5
par un voyageur vérifié

Top

Publié le 1 avr. 2019 sur Hotels
Très bien calme, propre personnel ectra
Commentaires de Gestion de l’hôtel
2 avr. 2019 par Chris Lee, Gestion de l’hôtel
Dear RICHARD, Warmest greetings from LOTTE Legend Hotel Saigon. Firstly, we would like to apologize for not being able to reply to you in French. Thank you for choosing to stay at LOTTE Legend Hotel Saigon and for sharing your thoughts on Hotels.com. It was a great pleasure to read your overall positive post and we are delighted that you have enjoyed your stay with us and you found our hotel up to your expectations. We sincerely appreciate our guest feedback and consider it a great opportunity to see where we are meeting and exceeding their expectations. We definitely look forward to welcoming you back to the LOTTE Legend Hotel Saigon, the next time you decide to visit Ho Chi Minh City. Sincerely Yours, Chris Lee Director of Sales and Marketing
5 sur 5
par un voyageur vérifié

Publié le 15 oct. 2018
Commentaires de Gestion de l’hôtel
16 oct. 2018 par Lotte Legend Hotel Saigon, Gestion de l’hôtel
Dear Valued guest, We are delighted to receive your comments and appreciation to our services and to our team members as well I am very pleased to know that you were satisfied with the overall stay. We are constantly striving to achieve the highest standards of service so it is always very rewarding for my team and I to know that we have met your expectations. Thank you for your support to Lotte Legend Hotel Saigon, and we look forward to welcoming you back in the near future. Sincerely Yours,
4 sur 5
par Nathalie

Ce voyageur a laissé seulement une note Publié le 11 sept. 2017 sur Hotels
5 sur 5
par Marie

Très bel Hotel !!!

Publié le 3 mars 2017 sur Hotels
C'est la seconde fois que nous descendons au Lotte. Nous l'aimons pour son calme, le professionnalisme et la gentillesse de son personnel, le buffet du petit déjeuner et le rafinement du décors. La piscine est grande, agréable et entourée de verdure. Nous y retournerons pour y terminer notre voyage.
4 sur 5
par un voyageur vérifié

Publié le 22 avr. 2024
ウオシュレットが壊れていた。
Commentaires de Gestion de l’hôtel
24 avr. 2024 par LOTTE HOTEL SAIGON, Gestion de l’hôtel
친애하는 Masayuk 고객님께,롯데호텔 사이공에서 따뜻한 환영의 인사를 보냅니다.먼저 저희 호텔을 이용해 주시고 소중한 경험을 나누어 주셔서 대단히 감사드립니다.저희 호텔이 고객님의 기대치를 만족시켰다는 말씀에 깊은 감사의 말씀과 한결같은 서비스로 보답하겠다는 약속의 말씀을 드립니다. 특히 저희 호텔의 위치, 위생, 시설과 식음 서비스에 대한 칭찬의 말씀에 더할 나위없는 기쁨을 느낍니다.고객님의 귀중한 칭찬의 말씀을 저희 호텔의 전 직원과 나누었으며 모두 기뻐하였습니다.다시 한번 고객님의 후기를 통하여 다른 모든 이들에게 롯데호텔 사이공의 서비스를 알리게 되는 기회를 주심에 감사의 말씀을 전하며 추후 다시 한 번 고객님을 따스하게 맞이할 수 있는 그 날을 기대하겠습니다.감사합니다.감사합니다.Best Regards,Hotel Management.
5 sur 5
par un voyageur vérifié

Publié le 22 avr. 2024
Commentaires de Gestion de l’hôtel
24 avr. 2024 par LOTTE HOTEL SAIGON, Gestion de l’hôtel
Dear RYOSUKE ,On behalf of the entire team at LOTTE HOTEL SAIGON, I would like to express our sincere gratitude for choosing our hotel for your recent stay. We were delighted to have the opportunity to serve you and create memorable moments for you.It is truly an honor to receive your positive feedback. Your kind words about our service are a testament to our dedication to providing exceptional hospitality. We strive to consistently exceed our guests' expectations and create a truly unforgettable experience for everyone who walks through our doors.We would be absolutely thrilled to welcome you back to LOTTE HOTEL SAIGON in the future. We are confident that we can surpass your previous experience and create an even more enjoyable and memorable stay for you.Thank you once again for choosing LOTTE HOTEL SAIGON. We look forward to welcoming you back soon.Warm regards,Hotel Management
5 sur 5
par un voyageur vérifié

Publié le 12 avr. 2024
ホテルはリバーサイドの景色が素晴らしいことを知らずにシティビューを予約していたが、チェックインの際にリバービューのお部屋にしてくれて、素晴らしい眺望を楽しむことができた。
Commentaires de Gestion de l’hôtel
15 avr. 2024 par LOTTE HOTEL SAIGON, Gestion de l’hôtel
Dear Miki,We would like to begin by apologizing for our inability to respond to you in Japanese.Your kind comments have been greatly appreciated, and we are thrilled to learn that your recent stay at our establishment was truly exceptional. Your satisfaction with our services and the overall environment is a source of immense joy.We have relayed your message to our entire team, who are very pleased and extend their sincere thanks for your message.Once again, thank you for affording us the opportunity to showcase the service at LOTTE HOTEL SAIGON. We eagerly look forward to welcoming you back, with the promise of providing more fantastic experiences during your next visit.Best Regards,Hotel Management
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