Exterior

Reviews of Motel 6 Hinesville, GA

2 out of 5
Motel 6 Hinesville, GA
213 W General Screven Way, Hinesville, GA

Reviews

7.6

Good

Rating 10 - Excellent. 89 out of 265 reviews" "
Rating 8 - Good. 102 out of 265 reviews" "
Rating 6 - Okay. 29 out of 265 reviews" "
Rating 4 - Poor. 20 out of 265 reviews" "
Rating 2 - Terrible. 25 out of 265 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Feb 20, 2024
Hi Marion,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excellent

Carmen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tv was not working
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Dec 7, 2023
Hi Carmen,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

10/10 Excellent

Churchill

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners took very good care of their guests and their facility. As an Army location, this was an excellent place for the service men as well as a grandmother to a service man.
Stayed 4 nights in Oct 2023
Response from Brand Experience Team on Oct 25, 2023
Hi Louise,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

sincere

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I like the fact that it was clean and quiet. The staff could have been a little more friendlier. I guess they were having a bad day. The lady at the front desk was not nice at all.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 29, 2023
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Carmella

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Stayed 1 night in Sep 2023

8/10 Good

Vanessa

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

6/10 Okay

Zurvohn

Disliked: Staff & service
Stayed 1 night in Jul 2023

2/10 Terrible

Mark A

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Charissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Mona

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
People hanging out and argueing. Keeping back door open.
Stayed 4 nights in Feb 2023
Response from Nancy Y. on Mar 1, 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 Terrible

Michael

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This a very old motel with questionable patrons and not well kept. The area is unsafe.
Stayed 1 night in Jan 2023
Response from Nancy Y. on Mar 1, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Trevor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
No coffee in room. Had a large fridge and a sink. No shampoo Overall good place
Stayed 1 night in Nov 2022
Response from Brand Experience Team on Jan 18, 2023
Hi Trevor,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

8/10 Good

Trevor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Clean rooms and friendly staff. No coffee pot in room but had a large fridge
Stayed 1 night in Nov 2022
Response from Brand Experience Team on Jan 18, 2023
Hi Trevor,Thank you for sharing your review. We are glad you enjoyed your stay! Lilith#Team6

8/10 Good

Napoleon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Brand Experience Team on Nov 2, 2022
Hi Napoleon,Thank you for positively rating your stay!!Maz K.#Team6

8/10 Good

Krista

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good No Frills Hotel
Hotel looked shabby from the outside but the rooms were nice and clean. Out of 4 rooms only 1 had the AC on when we got there, other than that staff was great and everything was clean!
Stayed 2 nights in Aug 2022
Response from Brand Experience Team on Nov 2, 2022
Hi Krista, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

6/10 Okay

Cynthia

Stayed 1 night in Aug 2022
Response from Brand Experience Team on Nov 2, 2022
Hi Cynthia,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

Aaron

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
The staff was excellent and room was clean (a little dated, but clean)
Stayed 1 night in Jul 2022
Response from Brand Experience Team on Nov 2, 2022
Hi Aaron,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

2/10 Terrible

Joshua

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
it had bed bugs, the window leaked, the hot water and shower didn't work very well, dogs barking all night, unsafe area/neighborhood
Stayed 7 nights in Jul 2022
Response from Brand Experience Team on Nov 2, 2022
Hi Joshua,We take bed bugs reports very seriously and sincerely apologize for your experience. Please know that we are on high alert regarding all reports of pest and are mindful to monitor our rooms in order to address and treat for any issues if we discover them. Thank you again for bringing this matter to our attention and we appreciate your patronage. We would like to discuss your experience and ask that you use the Contact Us feature on our website to connect with us.Maz K.#Team6

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Brand Experience Team on Jun 29, 2022
Hi Justin, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

10/10 Excellent

Richard, Cumming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff.
Stayed 1 night in Jun 2022
Response from Brand Experience Team on Jun 29, 2022
Hi Richard, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

6/10 Okay

Michelle

Stayed 1 night in May 2022

10/10 Excellent

Richard, Cumming

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great.
Stayed 1 night in May 2022
Response from Brand Experience Team on Jun 29, 2022
Hi Richard, We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Maz K. #Team6

10/10 Excellent

Hector Mario

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 1 night in May 2022
Response from Brand Experience Team on Jun 29, 2022
Hi Hector, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

8/10 Good

Ronnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Brand Experience Team on Jun 29, 2022
Hi Ronnie, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

2/10 Terrible

Donna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Brand Experience Team on Jun 29, 2022
Hi Donna, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022
Response from Brand Experience Team on Jun 29, 2022
Hi Teresa, Thank you for the perfect rating!! Maz K. #Team6

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Brand Experience Team on Jun 29, 2022
Hi Benjamin, Thank you for positively rating your stay!! Maz K. #Team6

2/10 Terrible

Shion

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
My girlfriend was plastered with beg bug bites.
Stayed 2 nights in Apr 2022
Response from Brand Experience Team on Apr 27, 2022
Dear Shion, We appreciate your feedback and want to assure you that we do not accept this standard of service. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.

2/10 Terrible

Anthony

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Unprofessional. Too much money for how the hotel was
Stayed 2 nights in Feb 2022
Response from Brand Experience Team on Apr 27, 2022
Dear Anthony, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.

10/10 Excellent

Joyce

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A basic room that was clean and bright. Had all the necessities. Wd definitely stay here again.
Stayed 1 night in Jan 2022
Response from Brand Experience Team on Feb 2, 2022
Hi Joyce, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 Excellent

Monesha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 1 night in Jan 2022

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modest but ok.
The room was clean however everything is dated. Good value for the rate.
Stayed 1 night in Jan 2022
Response from Brand Experience Team on Feb 2, 2022
Hi Glenn, Thank you for sharing your review. We are glad you enjoyed your stay! Lilith #Team6

10/10 Excellent

Charles

Stayed 1 night in Jan 2022

10/10 Excellent

Walter, Columbia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was my first time staying in hinesville, was a pleasant stay. Was in town for Christmas visiting with my wife's family. The staff was very friendly and helpful. Rooms were clean and was a very comfortable stay.
Stayed 3 nights in Dec 2021
Response from Brand Experience Team on Feb 2, 2022
Hi Walter, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Lilith #Team6

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
This is the best Motel6 i have ever stayed at. Very clean outside and in the room. Fridge, microwave included.
Stayed 1 night in Nov 2021
Response from Brand Experience Team on Feb 2, 2022
Hi John, Thank you for the wonderful review! Lilith #Team6

8/10 Good

Henry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean. The bed can use a upgrade.
Stayed 1 night in Nov 2021
Response from Brand Experience Team on Feb 2, 2022
Hi Henry, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon. Safe Travels Lilith #Team6

10/10 Excellent

Tristan

Stayed 1 night in Oct 2021

8/10 Good

Maurice

Stayed 2 nights in Oct 2021

8/10 Good

Bradley

Travelled with family
labor day stay
it was good for the price, wish the pillows were better
Stayed 3 nights in Sep 2021
Response from Brand Experience Team on Oct 7, 2021
Hi Bradley, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon. Safe Travels Lilith #Team6

2/10 Terrible

Kaneesha

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It was roaches hair in the drain in the tub very little titles
Stayed 1 night in Jul 2021
Response from Brand Experience Team on Oct 7, 2021
Hi Kaneesha, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very close to the Army Base. The hotel was nice for the price that I paid and I would definitely stay there again.
Stayed 1 night in Jul 2021
Response from Brand Experience Team on Oct 7, 2021
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Lilith #Team6

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Price was right and the room was clean.
Stayed 1 night in Jul 2021
Response from Brand Experience Team on Oct 7, 2021
Thank you for positively rating your stay! Lilith #Team6

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
The reviews were a bit misleading, this ended up being more of a residence Inn people hanging around outside, sleeping. Very thin walls hear dogs barking and people talking/yelling loud at 3am. The check in area was not the usual site. A door was wide open into living quarters and you could see a person lounging about. A dog was running about leapt his front paws on the desk. This was a short trip to visit family, I won’t stay here again
Stayed 2 nights in Jul 2021
Response from Brand Experience Team on Jul 20, 2021
Greetings Traveler, Thank you for taking the time to share your review. We are committed to providing a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Denise L. #Team6

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. Clean
Stayed 1 night in Jun 2021
Response from Brand Experience Team on Jul 20, 2021
Greetings Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Denise L. #Team6

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2021