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Baymont by Wyndham Hinesville Fort Stewart Area – Avis

2.5 out of 5
Baymont by Wyndham Hinesville Fort Stewart Area
773 Frank Cochran Drive, Hinesville, GA

Avis

7,0

Bien

Note de 10 – Excellent, d’après 199 avis sur 793." "
Note de 8 – Bien, d’après 244 avis sur 793." "
Note de 6 – Acceptable, d’après 146 avis sur 793." "
Note de 4 – Médiocre, d’après 109 avis sur 793." "
Note de 2 – Terrible, d’après 95 avis sur 793." "

7,0/10

Propreté

7,8/10

Service et personnel

6,0/10

Commodités

6,6/10

État et installations de l’hébergement

6,8/10

Écoresponsabilité

Avis

8/10 – Bien

robert, ROBERSONVILLE

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Rooms could yse some updating, breakfast a as so so. Not really impressed with it Rooms had a smell when AC was blowing on curtains .
Séjour de 2 nuits en mai 2024

6/10 – Acceptable

Aaron

Voyage de couple
The soap bars are so small. I had to go to a store and purchase a bar of soap.
Séjour de 3 nuits en mai 2024
Tania a répondu le 20 mai 2024
Good morning! Thank you for taking the time to leave us a review on your recent stay at our property. We apologize for the soap situation and will look into ways to get this fixed. We appreciate you taking the time to leave us a feedback and hope to be able to serve you on your next visit.

4/10 – Médiocre

Aonyeigh

Points forts : Service et personnel
Points faibles : Propreté
I did see a roach the floors are scratched up the hotel needs renovation but for the things to be a little old it is very very clean smells great the roach just didn’t set well for me because if there is one there are many. So take with that what you will. Staff were awesome !
Séjour de 5 nuits en mai 2024
Tania a répondu le 20 mai 2024
Thank you for taking the time in leaving us a review and feedback on our property. I will be sure to conact our pest control to handle the situation. I do appreciate you letting us know how clean you found our property and that you had a great experience with our staff, I will be sure to relate the message to them. Thanks again and hope you have a great day!

8/10 – Bien

Craig

Points forts : Propreté, service et personnel
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Nicarla

Points forts : État et installations de l’hébergement
Clean and kids friendly
Séjour de 1 nuit en mai 2024
Tania a répondu le 20 mai 2024
Dear Nicarla, Thank you for taking the time in leaving us a review, we appreciate your comments and am pleased to hear you had a great stay at our property. Thanks again for your review and hope to see you again soon.

4/10 – Médiocre

SANTOSH

Voyage d’affaires
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
They need to update this property
Séjour de 1 nuit en février 2024
Tania a répondu le 13 mai 2024
Dear Santosh Thank you for taking the time to leave us a feedback on your recent stay at our property. We apologize that the room and property did not exceed your expectaions. Nothing means more to us than providing a great guest experience, we will continue to work hard on making the necessary upgrades the property may need. Again thank you for your feedback.

2/10 – Terrible

Angela

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I booked a King Suite and based on the photos, it looked like a very comfortable and welcoming environment. When we arrived at 10pm, it was nothing like the photos, the furnishings were old, stained and smelled. The bathroom sink had tons of burn marks, the floors were slippery and sticky with some kind of cleaner and the bed was just thrown together like nobody cared. A lamp that was barely hanging on the bedside, another lamp with a cut cord, dirty fridge and no USB ports. The USB ports were covered by a cap that you could not remove. This place was just disgusting and when I presented it to the front desk, my option was to check out - this would have been an easy task had there been other places around that had a room for the night. I have tried to get a refund from Exepdia and have been run around from person to person and I have contacted the owner of the Baymont - nobody should have to pay to stay in a place that is this disgusting.
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Christine

Voyage d’affaires
Points forts : Service et personnel
Nothing really just off the beaten path
Séjour de 12 nuits en avril 2024
Tania a répondu le 2 mai 2024
Thank you for leaving us a review, hope you were able to enjoy your stay.

4/10 – Médiocre

Amy, Allenhurst

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Other than the fact that they didn't give me an accessible room, namely an accessible bathroom, it was ok. The grounds were somewhat clean other than piles of dog poo by the trees and bushes. When I asked about getting an accessible room, which is what I had reserved, I was told that they made sure I was on the first floor. As someone has mobility issues, that is appreciated. But, I needed an accessible room...specifically the bathroom. (ie roll in shower, shower bench/chair, grab bars) My room didn't have any of that...but the bed was comfortable.
Séjour de 1 nuit en avril 2024
Tania a répondu le 2 mai 2024
Dear Amy, Thank you for taking your time to leave us your feedback. I apologize that the room you needed was not available and we will work hard on getting the outside cleaned. Thanks again for your time and hope you will give us another chance to serve you.

2/10 – Terrible

Piotr

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement
Please clean your rooms. Was very dirty
Séjour de 1 nuit en avril 2024
Tania a répondu le 2 mai 2024
Dear Piotr, thank for taking the time on leaving us a review on our property. We apologize that the room was not to your expectations and will work even harder on this issue. Here at this property we take pride in our work and hope you will consider giving us a second try.

10/10 – Excellent

Ted, APO ae

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great staff?
Séjour de 6 nuits en mars 2024
Tania a répondu le 2 mai 2024
Dear Ted, Thank you for taking the time to leave us a review, we appreciate your input and I'm extremely pleased to hear that the staff gave you the best service possible. Thank you again and hope to see you in the near future.

10/10 – Excellent

Roberto

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
.
Séjour de 2 nuits en avril 2024
Tania a répondu le 22 avr. 2024
Dear Roberto,Thank you for taking the time in leaving us a review on your recent stay. I am so pleased that you had a great experience at our property. We hope to see you again soon.

10/10 – Excellent

Katherine, Pooler

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I really appreciate the staff allowing early check in!
Séjour de 1 nuit en avril 2024
Tania a répondu le 16 avr. 2024
Dear Katherine,Thank you for taking the time to leave us a review, we are please you enjoyed your stay at our property and hope to see you again soon.

10/10 – Excellent

Maidely

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean
Séjour de 2 nuits en avril 2024
Tania a répondu le 22 avr. 2024
Dear Maidely,Thank you for taking the time to leave us a review on our property. We are pleased to hear you had a great stay and we hope to see you again soon.

10/10 – Excellent

Phillip

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff members are professional, patient, kind and very helpful. The property is well maintained and room was clean and serviced daily.
Séjour de 1 nuit en avril 2024
Tania a répondu le 3 avr. 2024
Dear Mr. Phillip,Thank you for taking the time in leaving us a review on your stay with us. I am extremely happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future. Thank you again!

8/10 – Bien

Rex

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Close staff very helpful
Séjour de 1 nuit en mars 2024
Hotel Manager a répondu le 27 mars 2024
Dear Rex,Thank you for taking the time to review your stay and we are extremely pleased that you enjoyed your stay. Hope to see you again soon.

10/10 – Excellent

Sara

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel
Loved the backside view of the woods and having enough hot water to take a leisure bath. Comfortable bed and pillows. A little worn in places, but clean. Excellent customer service. Quiet. Excellent pricing.
Séjour de 2 nuits en mars 2024
Hotel Manager a répondu le 27 mars 2024
Dear Sara,Thank you for your kind comments. I am so glad that you had a great stay with us and like our clean room. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. Thanks again for your pleasant feedback and we hope to see you soon.

10/10 – Excellent

Katherine, APO ae

Voyage d’affaires
Points forts : Propreté, service et personnel
The staff make this hotel! They could use some vending snacks.
Séjour de 9 nuits en mars 2024
Tania a répondu le 27 mars 2024
Dear Katherine, Thank you for taking the time to leave us a review. I am very pleased to hear that you enjoyed your stay and that our staff was able to provide you with the very best service. Thank you again and hope to see you again soon.

4/10 – Médiocre

Jennifer

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
The place looks like it hasn’t been updated since the 90’s which then makes it look gross. I would definitely not stay here again. I checked the bed about 100x’s to make sure there were no bed bugs. Plus they had a lounge chair in the room that had food crumbs all over. Disgusting. I will say this. The breakfast area is meticulous. Whoever is cleaning area should clean the entire hotel.
Séjour de 1 nuit en mars 2024
Tania a répondu le 16 avr. 2024
Dear Jennifer, Thank you for taking the time in leaving us a review and feedback on our property. We apologize that the room did not exceed your expectations and was dirty, I will be sure to send this information to our housekeeping supervisor. Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way.

10/10 – Excellent

Phillip

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff is very professional and helpful
Séjour de 3 nuits en mars 2024
Tania a répondu le 9 mars 2024
Good morning! Thank your for taking the time to leave us a review. We are delighted to hear that you had a great stay and hope to see you again.

10/10 – Excellent

Alicia

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good
Séjour de 1 nuit en février 2024
Tania a répondu le 27 févr. 2024
Good morning thank you for taking the time to leave us a review. We are please to hear that you enjoyed your stay and we hope to see you again soon.

6/10 – Acceptable

Voyageur vérifié

Voyage en groupe
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Left my room for 2 hours to go hang with family, I come back to roaches crawling on the walls. There was an old Wendy's frosty in the fridge, not sure how long it's been there. I went to the front desk to see if I could move to another room but they were booked out. Next, I asked for a refund and the lady at the front desk said "there's nothing I can do for you, I'm sorry" she offered to give me bug spray instead
Séjour de 1 nuit en février 2024

10/10 – Excellent

ALICIA

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I did enjoy staying in the hotel. Staff was very friendly and kindness to me and my friends.
Séjour de 4 nuits en février 2024
Tania a répondu le 20 févr. 2024
Good afternoon Ms. Alicia thank you for your review we appreciate your input and hope to see you again soon.

10/10 – Excellent

Amanda

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en février 2024

10/10 – Excellent

James

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Pleasant stay
Room was great, staff friendly, breakfast early and well prepared, would stay here again
Séjour de 2 nuits en février 2024
Tania a répondu le 12 févr. 2024
Good morning! Thank you for your review. We are pleased to hear that you enjoyed your stay with us. We hope to see you again soon!

10/10 – Excellent

Mahogany

Séjour de 1 nuit en février 2024
Tania a répondu le 7 févr. 2024
Good morning Ms. Mahogany I want to thank you for taking the time to leave us a review. I am pleased to hear that you had a great stay with us. Hope to see you again soon.

8/10 – Bien

Roxann

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en février 2024
Tania a répondu le 7 févr. 2024
Good morning Ms. Roxann I would like to thank you for your recent review. We appreciate your business and hope to see you again soon.

10/10 – Excellent

Edwin

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Weekend Retreat
Séjour de 2 nuits en février 2024
Tania a répondu le 5 févr. 2024
Good afternoon Mr. Edwin, I wanted to take a moment to thank you for your review. I am pleased to hear that you enjoyed your stay. Hope to see you again soon.

8/10 – Bien

John W

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Kaffee Treffen
Although they have done some remodeling it is still lacking. The rooms are comfortable and very clean and everything works so there will be no complaints from me. We enjoy the location that is about three blocks from our German friend so it makes it easy to pick her up for our monthly coffee gathering. We will be back in March.
Séjour de 1 nuit en janvier 2024
Tania a répondu le 12 févr. 2024
Good morning! Thank you for taking the time to give us a review we appreciate it and hope to see you again soon!

6/10 – Acceptable

Arturo

Séjour de 1 nuit en janvier 2024
Tania a répondu le 5 févr. 2024
Good afternoon Mr. Arturo I want to take a moment to thank you for your recent review. I hope you enjoyed your stay with us. Hope to see you again soon.

10/10 – Excellent

Tibrisha

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel was fairly clean. We stayed for one night and it was to our satisfaction. The breakfast options are minimal and there aren’t many options for those who have dietary restrictions. Otherwise, I would stay here again.
Séjour de 1 nuit en janvier 2024

2/10 – Terrible

David

Points forts : Propreté
Points faibles : Service et personnel
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Jariyon

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en janvier 2024

2/10 – Terrible

Carino

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023

8/10 – Bien

Jason

Points forts : Service et personnel, commodités
Points faibles : Propreté
Over all the only thing that I didn’t like is that the room was dirty and the sheet had red stains on it and holes all over wall and mildew smell rooms need to be updated and cleaned more better but I did enjoy myself area was good.
Séjour de 2 nuits en décembre 2023

2/10 – Terrible

Joshua

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
As soon as an open the door there was a roach that crawled across the floor the bathroom was duty and had no towels. And the lady at the desk was so rude when I try to call and reserve a bed I just end up booking it online. Who ever owns this establishment should be ashamed. Never again will I ever book from this place
Séjour de 1 nuit en décembre 2023

2/10 – Terrible

Tanya

Voyage en famille, Voyage d’affaires
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Horrible stay-not cleaning rooms properly. They
This stay was horrible for me and family member. We felt uncomfortable in the room at night and kept waking up feeling itchy. We saw bedbugs on our beds. This is totally unacceptable and the attendant told us only they will look into it.
Bedbug on our bed at Hinesville Baymont Wyndham hotel.
Séjour de 2 nuits en décembre 2023

10/10 – Excellent

Roxann

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en décembre 2023

2/10 – Terrible

Sherrie

Voyage en famille avec de jeunes enfants
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
We checked in very late around 2:00 a.m. The hotel had undesirable appearing people hanging around outside the hotel leaving us with an unsafe feeling for our young daughters.The check-in person was very friendly and understanding when we complained of an unacceptable room with dirty sheets and the hide-a-bed was dirty with garbage on and under the bed when pulled out, not to mention the bugs. The check-in person gave information to another motel and information on how to get a full refund we were supposed to stay 7 days.

4/10 – Médiocre

Louwana

Points faibles : Service et personnel
Nonchalant customer service
I got a room with a King side bed. Upon entering the room we notice that the lamp lights weren’t working. I call up to the front desk to let the receptionist know and all she said was that didn’t have another room with a kings size bed. All she had was a room with two double beds. We took that room. I was a little taken back by how nonchalant the receptionist was about the whole situation. She seemed like she could care less. It was as though we could either take it or leave it. I would have felt better about the situation had she been a little more apologetic.
Séjour de 1 nuit en décembre 2023

6/10 – Acceptable

LaTonya, Union city

Voyage en famille, Voyage d’affaires
Points forts : Service et personnel, état et installations de l’hébergement
Staff was friendly. There was breakfast each morning. Bugs in the bathroom. Pull out sofa bed was not made up and was stained to the point that my daughter couldn’t lay on it. The headboard was horribly stained. Extra effort should be put into maintaining the rooms.
Séjour de 2 nuits en décembre 2023

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, service et personnel
Points faibles : Confort de la chambre
It was ok. The roaches weren't.
We stayed for 2 weeks. The phone in the room didn't work, one outlet at the nightstand didnt work. The roaches came out a lot at night and some were HUGE. The bathroom door had scratches. You can tell that room hadn't been updated but I also think its because we had a dog and maybe they don't update rooms that allow pets? I dont know but theres that. The staff was very nice though. The pictures online are not the same as what you see in person.
Séjour de 13 nuits en novembre 2023

10/10 – Excellent

Barry

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 2 nuits en novembre 2023

10/10 – Excellent

Howard

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
We stay on every trip to see my in-laws, the staff is always friedly and helpful, nothig real fancy, but its quite, clean and comfortable
Séjour de 3 nuits en novembre 2023

2/10 – Terrible

Nancy

Points faibles : Propreté, état et installations de l’hébergement
We could not stay in the room. A terrible chemical smell, burned eyes and maid my husband and I cough. And it was so moist that after only 15 minutes our bags and clothes were damp. We stayed on 15 minutes then got out things and asked for another room but they had none so we had to check out and find another place at midnight.
Séjour de 1 nuit en novembre 2023

4/10 – Médiocre

Mark

Séjour de 4 nuits en novembre 2023

8/10 – Bien

Erik

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et commodités.
Relatively clean room found dirty or something on the box spring edge. Dirty wet rag in the bathroomand just a musty oder in the room as well as the hall way.
Séjour de 1 nuit en novembre 2023

8/10 – Bien

Leonard

Séjour de 2 nuits en novembre 2023

10/10 – Excellent

Lesia

Séjour de 1 nuit en novembre 2023

6/10 – Acceptable

Vanessa

Séjour de 1 nuit en octobre 2023