Title: The Village At Palmetto Dunes - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Village At Palmetto Dunes Beach location and outdoor pool ![Deluxe Studio | Living area](https://images.trvl-media.com/lodging/5000000/4720000/4715800/4715738/d1c7cd06.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/5000000/4720000/4715800/4715738/fc3f32df.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view](https://images.trvl-media.com/lodging/5000000/4720000/4715800/4715738/75480b78.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Courtyard](https://images.trvl-media.com/lodging/5000000/4720000/4715800/4715738/f8228633.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Basic Townhome | Terrace/patio](https://images.trvl-media.com/lodging/5000000/4720000/4715800/4715738/2ce5a2ed.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Mid Island, The Village At Palmetto Dunes is a tropical haven where you can tee off on the 18-hole golf course or unwind by the outdoor pool. Enjoy surfing, windsurfing, and bodyboarding activities, then grab a drink at the beach bar. With laundry facilities and services available nearby. 8.8 Excellent ## Popular amenities - Bar - Laundry - Pool - Air conditioning - Parking included - Kitchen ## Room options ### Check availability for these dates Tonight [Nov. 23 - Nov. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=4715738&PinnedHotelID=4715738&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=4715738&PinnedHotelID=4715738&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 24 - Nov. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=4715738&PinnedHotelID=4715738&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=4715738&PinnedHotelID=4715738&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=4715738&PinnedHotelID=4715738&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=4715738&PinnedHotelID=4715738&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=4715738&PinnedHotelID=4715738&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=4715738&PinnedHotelID=4715738&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 9 of 9 rooms ![Basic Studio | Private kitchen](https://images.trvl-media.com/lodging/5000000/4720000/4715800/4715738/0837a5e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Studio 8.0 Very good 3 reviews ### Highlights Deck/patio Air conditioning Kitchen Refrigerator Dishwasher Flat-screen TV Washer/dryer Sofa bed - queen - 315 sq ft - Sleeps 4 - 1 Queen Bed and 1 Queen Sofa Bed ![Deluxe Studio](https://images.trvl-media.com/lodging/5000000/4720000/4715800/4715738/ad9f9b48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio 9.0 Wonderful 2 reviews ### Highlights Deck/patio Air conditioning Kitchen Refrigerator Dishwasher Flat-screen TV Washer/dryer Sofa bed - queen - 716 sq ft - Sleeps 4 - 1 Queen Bed and 1 Queen Sofa Bed ![Studio with Loft](https://images.trvl-media.com/lodging/5000000/4720000/4715800/4715738/e536e086.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio with Loft ### Highlights Deck/patio Air conditioning Kitchen Refrigerator Dishwasher Flat-screen TV Washer/dryer Sofa bed - queen - 450 sq ft - Sleeps 6 - 1 Queen Bed, 1 Queen Sofa Bed and 2 Twin Beds ![Basic Villa](https://images.trvl-media.com/lodging/5000000/4720000/4715800/4715738/103e976b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Villa 8.0 Very good 1 review ### Highlights Deck/patio Air conditioning Kitchen Refrigerator Dishwasher Flat-screen TV Washer/dryer Separate bedroom - 766 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Queen Sofa Bed ![Basic Townhome](https://images.trvl-media.com/lodging/5000000/4720000/4715800/4715738/b246dae5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Townhome ### Highlights Deck/patio Air conditioning Kitchen Refrigerator Dishwasher Flat-screen TV Washer/dryer 2 bedrooms - 1322 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed ![Deluxe Villa](https://images.trvl-media.com/lodging/5000000/4720000/4715800/4715738/a30cfabe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Villa ### Highlights Deck/patio Air conditioning Kitchen Refrigerator Dishwasher Flat-screen TV Washer/dryer 2 bedrooms - 1261 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed ![Townhome, 2 Bedrooms with Loft](https://images.trvl-media.com/lodging/5000000/4720000/4715800/4715738/d476c1cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Townhome, 2 Bedrooms with Loft ### Highlights Deck/patio Air conditioning Kitchen Refrigerator Dishwasher Flat-screen TV Washer/dryer 2 bedrooms - 1545 sq ft - 2 bedrooms - Sleeps 8 - 1 King Bed, 4 Twin Beds and 1 Queen Sofa Bed ![Classic Villa | Living area](https://images.trvl-media.com/lodging/5000000/4720000/4715800/4715738/371775b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Villa ### Highlights Deck/patio Air conditioning Kitchen Refrigerator Dishwasher Flat-screen TV Washer/dryer 2 bedrooms - 699 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed ![Grand Villa | Living area](https://images.trvl-media.com/lodging/5000000/4720000/4715800/4715738/8ba29292.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Villa ### Highlights Deck/patio Air conditioning Kitchen Refrigerator Dishwasher Flat-screen TV Washer/dryer 3 bedrooms - 1264 sq ft - 3 bedrooms - Sleeps 10 - 1 King Bed, 2 Queen Beds and 2 Twin Beds ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/1400/1341/4e6546e0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Hilton Head Island by IHG South End - Pool - Breakfast included - Pet-friendly - Free WiFi 8.2 Very good 305 reviews CA $140 CA $154 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hilton-Head-Hotels-Holiday-Inn-Express-Hilton-Head-Island.h1341.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=601684&destination=Hilton Head Island&destType=MARKET&latLong=32.15592,-80.76201&searchId=4212779c-c1d1-4d1f-b600-775443dcf433&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/2700/2618/79224969_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sonesta Resort Hilton Head Island South End - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHilton-Head-Hotels-The-Village-At-Palmetto-Dunes.h4715738.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHilton-Head-Hotels-The-Village-At-Palmetto-Dunes.h4715738.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C32.17844%2C-80.72640&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1nQBr08e3mQ9xjE0fFAxAGMFfec=) 10 Trent Jones Lane, Hilton Head Island, SC, 29926 #### What's nearby - The Golf Courses of Palmetto Dunes - 2 min walk - 0.2 km - Arts Center of Coastal Carolina - 3 min walk - 0.3 km - Shelter Cove Harbour - 10 min walk - 0.9 km - Palmetto Dunes Tennis & Pickleball Center - 17 min walk - 1.4 km - Palmetto Dunes Club - 2 min drive - 1.4 km #### Getting around - Hilton Head Island Airport (HHH) - 11 min drive #### Restaurants - ‪Circle K - ‬7 min walk - ‪Hilton Head Diner Restaurant - ‬8 min walk - ‪San Miguel's - ‬6 min walk - ‪Poseidon - ‬14 min walk - ‪Nectar - ‬11 min walk ## About this property ### The Village At Palmetto Dunes Hotel near Coligny Beach You can look forward to an adjacent golf course, a beach bar, and laundry facilities at The Village At Palmetto Dunes. Tee up with amenities like a driving range, a golf clubhouse, and a golf pro shop at this hotel. Enjoy onsite activities like windsurfing and surfing/body boarding. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool - Free self parking - Bike rentals, express check-out, and supervised childcare (surcharge) - A front-desk safe, laundry services, and smoke-free premises Room features All 62 rooms have comforts such as air conditioning, in addition to amenities like free WiFi. More conveniences in all rooms include: - Shower/tub combinations and hair dryers - Flat-screen TVs with cable channels and DVD players - Decks/patios, kitchens, and refrigerators ## Similar properties ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/6000000/5970000/5963300/5963275/2f729558.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Coral Sands Resorts by Palmera South End - Pool - Washer - Dryer - Parking included 9.4 Exceptional 868 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=5963275&PinnedHotelID=5963275&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to midnight, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/30000/20700/20657/b454fbd2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beach House Resort Hilton Head South End - Pool - Pet-friendly - Kids pool - Free WiFi 8.8 Excellent 981 reviews CA $109 CA $171 total includes taxes & fees Nov 30 - 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Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 573 reviews CA $138 CA $152 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=44648887&PinnedHotelID=44648887&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily continental breakfast](https://images.trvl-media.com/lodging/13000000/12430000/12427700/12427670/35eaaa78.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spark By Hilton Hilton Head Island South End - Pool - Breakfast included - Pet-friendly - Parking included 8.4 Very good 508 reviews CA $103 CA $113 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=12427670&PinnedHotelID=12427670&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, open 8:00 AM to 10:00 PM, cabanas (surcharge)](https://images.trvl-media.com/lodging/1000000/20000/14700/14690/c13a70d7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Omni Hilton Head Oceanfront Resort Mid Island - Pool - Spa - Pet-friendly - Kids pool 9.0 Wonderful 1,002 reviews CA $253 CA $344 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=14690&PinnedHotelID=14690&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi ### Parking and transportation - Free uncovered self parking on site ### Food and drink - A beach bar ### Things to do - 18-hole adjacent golf course - Bicycle rentals - Golf - Golf clubhouse - Golf driving range - Outdoor pool - Pro golf shop - Surfing/bodyboarding - Windsurfing ### Family friendly - DVD player - In-room kitchen - In-room microwave - In-room refrigerator - In-room sofa bed - In-room washer/dryer - Laundry facilities - Outdoor pool - Supervised activities for children (surcharge) ### Conveniences - Guidebooks - Laundry facilities - Safe at front desk ### Guest services - No housekeeping service ### Outdoors - Barbecue grill - Direct access to the beach - Picnic area ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Pool hoist on site - Upper floors accessible by stairs only ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Queen sofa bed ### Bathroom - Hair dryer - Shower/bathtub combination - Towels provided ### Entertainment - DVD player - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Freezer - Kitchen - Microwave - Oven - Paper towels - Refrigerator - Restaurant dining guides - Stovetop - Toaster ### More - Air conditioning - Iron/ironing board - Laundry detergent - Phone - Washer/dryer - Window screens ## Policies ### Check-in Check-in start time: 6:00 PM; Check-in end time: 7:00 PM Late check-in subject to availability Minimum check-in age: 25 ### Check-out Check-out before 10 AM Contactless check-out available Express check-out available ### Special check-in instructions The front desk is open Monday - Friday (9:00 AM - 6:00 PM) and Saturday - Saturday (9:00 AM - 7:00 PM) Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Guests are required to contact this property by telephone, prior to arrival to arrange check-in Sunday-Friday. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators ### Property is also known as Palmetto Dunes Plantation Hilton Head Accommodations Condo Palmetto Dunes Plantation Accommodations Condo Palmetto Dunes Plantation Hilton Head Accommodations Palmetto Dunes Plantation Accommodations The Village At Palmetto Dunes The Village At Palmetto Dunes Hotel The Village At Palmetto Dunes Hilton Head Island The Village At Palmetto Dunes Hotel Hilton Head Island ## Frequently asked questions ### Does The Village At Palmetto Dunes have a pool? > Yes, this property has an outdoor pool. ### Is The Village At Palmetto Dunes pet-friendly? > No, only service animals are welcome at the property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at The Village At Palmetto Dunes? > Check-in start time: 6:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours. ### What time is check-out at The Village At Palmetto Dunes? > Check-out is at 10 AM. ### Where is The Village At Palmetto Dunes located? > Offering direct access to the beach, this Mid Island hotel is next to a golf course and within a 5-minute walk of The Golf Courses of Palmetto Dunes and Arts Center of Coastal Carolina. Pirate's Island Adventure Golf and Shelter Cove Towne Centre are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Village At Palmetto Dunes Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.0 Location ### 8.8 Staff & service ### 9.0 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 14 8 - Good 8 6 - Okay 3 4 - Poor 1 2 - Terrible 0 ### 10/10 Excellent #### Steven Oct 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room. Amenities are top notch! ##### Steven Stayed 7 nights in Aug 2025 ### 8/10 Good #### Claire Sep 8, 2023 Liked: Cleanliness, staff & service The property was clean. It was in a great location and we did enjoy it. It would have been nice if the accommodation was more modern, the furniture was definitely dated and some newer items would go a long way! ##### Claire Stayed 7 nights in Aug 2023 ### 6/10 Okay #### Dorina Jul 24, 2022 Disliked: Property conditions & facilities, room comfort #### Needs update! Needs update! Outdated furniture sink and tub clogged. Noisy! I won’t stay here again ##### Dorina Stayed 7 nights in Jul 2022 ### 6/10 Okay #### susan Jul 2, 2023 Liked: Staff & service The strength of The Village is its excellent location to beach access and being located in Palmetto Dunes with Shelter Cove close by.) Units are old with old design. The nicest ones overlook the waterway. Studios are depressing and very close to each other. You are forced to keep curtains pulled to keep some privacy. Not the cleanest. Property is well maintained with gas grills and little children’s play area. Pleasant management. ##### susan Stayed 7 nights in Jun 2023 ### 10/10 Excellent #### Jeremy May 22, 2022 Liked: Cleanliness, staff & service, amenities Property is great, 5 minute walk to the beach, a pool for the kids on the property, and staff was very nice and helpful. ##### Jeremy Stayed 7 nights in May 2022 ### 6/10 Okay #### Andrzej Apr 11, 2022 Liked: Cleanliness, staff & service, amenities The furniture was in poor condition. ##### Andrzej Stayed 7 nights in Mar 2022 ### 8/10 Good #### Linda Apr 10, 2022 Liked: Cleanliness, staff & service Loved how close it is to the beach; just a 5 minute walk and the proximity to shopping and excursions. Didn’t like how wore out and dated the unit and furnishings were. Bed was very hard so didn’t get much sleep for a week, couch was wore out. However the unit had everything we needed for our stay. ##### Linda Stayed 7 nights in Apr 2022 ### 10/10 Excellent #### Kevin Mar 13, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 2 thumbs up Everything was great - beautiful location next to tennis, golf and few minute walk to the beach. ##### Kevin Stayed 7 nights in Mar 2022 ### 10/10 Excellent #### Anne Feb 17, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely location and property ##### Anne Stayed 4 nights in Feb 2022 ### 10/10 Excellent #### Verified traveller Jan 2, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Spacious, immaculate studio unit! The studio unit was spacious and extremely clean. It provided us with exactly what we were looking for, a condo exactly the right size for a couple in a fantastic location. this was it! ##### Verified traveller Stayed 5 nights in Dec 2021 ### 8/10 Good #### Verified traveller Aug 15, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location was excellent pricing reasonable for the location and time of year ##### Verified traveller Stayed 7 nights in Aug 2021 ### 10/10 Excellent #### Verified traveller Jul 25, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved our stay ##### Verified traveller Stayed 7 nights in Jul 2021 ### 10/10 Excellent #### Verified traveller Jul 20, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very conveniently located, only a very short walk to the beach. ##### Verified traveller Stayed 7 nights in Jul 2021 ### 10/10 Excellent #### Verified traveller Apr 11, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful location! The property met our expectations and was nicely stocked. We will be back. Easy walk to beach and to the pool ##### Verified traveller Stayed 7 nights in Apr 2021 ### 8/10 Good #### Verified traveller Apr 6, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was very clean and was not far from the ocean. However, it was advertised that there was a King bed in one room and 4 twin beds in a loft along with a queen sleeper sofa. We found that there was only 2 twin beds in a smaller bedroom. The manager of the property was very apologetic and tried to be as accommodating as possible, but said that the property was advertised incorrectly regarding the number of twin beds. However, if you only had 4 people staying, it would be perfect! ##### Verified traveller Stayed 7 nights in Mar 2021 ### 10/10 Excellent #### Judy S, Hilton Head SC Jun 29, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great but a little far for a walk to the beach ##### Judy S ### 8/10 Good #### Verified traveller May 21, 2014 Liked: Cleanliness, property conditions & facilities, room comfort #### Hilton Head Island Great location and peaceful! Easy walking distance to beach, bike and kayak rentals. ##### Verified traveller ### 8/10 Good #### JN Apr 27, 2014 Liked: Cleanliness, room comfort #### Resort lovely but administrative staff needs help Resort was great but check in and check out was beyond difficult. We were told check in was 5 pm. When we got there there was no one to greet us. We called the number listed and were told to look at the lock box to get our check in packet. Where was the lock box we asked. At 10 Robert Trent Ave. Where is that we asked. No idea said the woman-I'm only covering. When we went to check out I couldn't find the check out time. Turned out it was 10AM. Called the hotel to ask for an extra hour or two. We were told the hotel didn't cover the property-we'd have to cal Expedia. When I called expedia, they6 said they'd have to ask the hotel. Hotel said no-guests were checking in that day. Seeing that there was almost no one staying there I don't believe that. Talk about a runaround..... ##### JN ### 8/10 Good #### Michelle Mar 20, 2014 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Spring Break Vacation Due to airline problems we checked after normal business hours. We had a hard time finding someone who knew of our reservation. After two hours we finally located our arrival packet. It had the wrong car pass and the keys to our condo did not work. It was extremely frustrating. ##### Michelle ### 4/10 Poor #### Shouldhaveknownbetter, Greenville, SC, USA May 15, 2012 Disliked: Cleanliness, staff & service, room comfort #### Avoid the VILLAGE at Palmetto Dunes I booked two nights at the Village at Palmetto Dunes, knowing that it was an older property, but I had fond memories of vacations here as a child. To say the least, we were very disappointed. The kitchen had updated appliances and countertops and there were newer tvs, but the units looked otherwise exactly liked I remembered them being in 1985. The same bedspreads, drapes, carpet, furnishings, etc. When we first went into the townhome, lampshades were askew, there was a wrench and paperwork left in one of the bathrooms, etc. The townhome had a "musty" odor so bothersome that we went to CVS and spent $15 on scented candles to cover it. The first morning we woke up to find 3 dead huge cockroaches in the bathroom. There was a giant worm crawling in the bedroom and a couple of bugs on the den furniture. To top it off, the power went out inexplicably in the den, kitchen and one bathroom for the better part of one day. What they call a pool is barely big enough to be a hot tub. An old review I saw called it the "ghetto" of Palmetto Dunes. Unfortunately, I have to agree. I think these are all timeshares which they rent out nightly when they are not in use by timeshare owners. I'd be very upset if I were a timeshare owner and my money went to this. Oh, and for the wi-fi, you must sign in every single time with a password every time you use it and the signal is usually weak. ##### Shouldhaveknownbetter ### 8/10 Good #### Benjamin Jun 15, 2024 ##### Benjamin Stayed 7 nights in Jun 2024 ### 10/10 Excellent #### Verified traveller Jul 19, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 7 nights in Jul 2022 ### 10/10 Excellent #### ROSALIND Mar 13, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### ROSALIND Stayed 7 nights in Mar 2022 ### 10/10 Excellent #### Verified traveller Jul 8, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 7 nights in Jun 2021 ### 10/10 Excellent #### Melissa Apr 12, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Melissa Stayed 7 nights in Apr 2021 ## Expedia's Latest Trends ### 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