Seasonal outdoor pool

Reviews of Quality Inn Midtown

2.5 out of 5
Quality Inn Midtown
7100 Abercorn St, Savannah, GA

Reviews

6.8
Rating 10 - Excellent. 236 out of 1008 reviews" "
Rating 8 - Good. 308 out of 1008 reviews" "
Rating 6 - Okay. 196 out of 1008 reviews" "
Rating 4 - Poor. 123 out of 1008 reviews" "
Rating 2 - Terrible. 145 out of 1008 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

debora

Disliked: Staff & service, amenities, property conditions & facilities
The staff was unfriendly! It had holes in the wall too expensive
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello debora, We regret to hear about your disappointment. Please feel free to reach out to our management team to discuss your concerns in more detail. Thank you for sharing your feedback with us.

4/10 Poor

Timothy

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Not impressed smelled like a old Hotel
Stayed 2 nights in Mar 2024
Response from Manager on Mar 27, 2024
Hello Timothy, We value your feedback and apologize for any inconvenience you experienced. We strive to maintain our property to high standards and regret that we fell short of meeting your expectations. Your comments will be shared with our team for review and improvement. Thank you for bringing this to our attention and we hope to welcome you back for a better experience.

2/10 Terrible

Erin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Manager on Mar 27, 2024
Hello Erin, We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly with any specific feedback you would like to share so we can address any concerns you may have had. We value your input and hope to have the opportunity to welcome you back in the future.

8/10 Good

Eliseo

Liked: Cleanliness, staff & service, property conditions & facilities
Good condition
Stayed 4 nights in Mar 2024
Response from Manager on Mar 27, 2024
Hello Eliseo,We appreciate your positive feedback about the hotel's condition. If you have any further comments or suggestions, please feel free to contact our management team directly. Thank you for choosing to stay with us.

6/10 Okay

KERRY

Stayed 1 night in Mar 2024
Response from Manager on Mar 17, 2024
Hello KERRY,We appreciate you choosing to stay with us and hope you had a comfortable visit. Please don't hesitate to contact us directly with any additional feedback you may have. We would love to hear more about your stay and how we can improve for the future.

8/10 Good

Lindsey

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 14, 2024
Hello Lindsey, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

8/10 Good

Brendan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Was clean and quiet. Somewhat run down though. My room was all functional but the water dispenser at breakfast was inoperable. Overall seems an older motel being well maintained. Exactly what you'd hope for with a budget stay.
Stayed 1 night in Mar 2024
Response from Manager on Mar 12, 2024
Hello Brendan, We appreciate you sharing your feedback with us. It's great to hear you found the hotel clean and quiet during your stay. We strive to provide a comfortable experience for all our guests. We're glad to know that you found our older motel well-maintained and suitable for a budget stay. Thank you for choosing to stay with us.

10/10 Excellent

Spencer

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative for this stay was the room phone was not connected as some other occupant ripped the phone card out of the wall.
Stayed 1 night in Mar 2024
Response from Manager on Mar 6, 2024
Hello Spencer,We apologize for any inconvenience this may have caused and recommend reaching out to the hotel's management for further assistance with this matter. Your feedback is valuable, and we appreciate you bringing this to our attention to ensure a better experience for future guests.

4/10 Poor

Alan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 6, 2024
Hello Alan, We're sorry to hear that your experience fell short of expectations. Please don't hesitate to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address any issues you encountered.

10/10 Excellent

Jan, Gainesville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good price for a room near Arena.
Stayed 1 night in Mar 2024
Response from Manager on Mar 5, 2024
Hello Jan,We're glad to hear you found our room rates affordable for your visit near the arena. Let us know if there's anything we can assist you with in the future.

2/10 Terrible

Chanpel

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The room that they gave me was very nasty I called and asked could I switch because of the condition of the room and the front desk lady was rude
Stayed 2 nights in Feb 2024
Response from Manager on Mar 2, 2024
Hello Chanpel, We apologize for your disappointment with the room condition and service received. Your feedback is essential for us to address areas needing improvement. We encourage guests to voice concerns during their stay for immediate resolution.

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Typical motel for this range. But overall everything worked and was clean. The tub was definitely worn, but the staff was very quick and helpful. Exactly what i needed for a quick stay
Stayed 1 night in Feb 2024
Response from Manager on Mar 1, 2024
Hello Carol,We appreciate your feedback on your recent stay with us. It's great to hear that our team was able to assist you promptly and that you found everything clean. We'll make sure to address the tub's condition to provide an even better experience for our future guests. Thank you for choosing to stay with us, and we hope to welcome you back again soon.

10/10 Excellent

Shoumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Feb 29, 2024
Hello Shoumi,We are delighted to hear that you had a great stay with us! We look forward to welcoming you back soon for another wonderful experience.

6/10 Okay

Liliana

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff friendly. The facility would benefit from been painted and a deep cleaning. Some of the steps should be repair. The pool should be cleaned. There were people smoking outside.
Stayed 3 nights in Feb 2024
Response from Manager on Feb 28, 2024
Hello Liliana, We appreciate your feedback and will share your comments with the team for further review. The hotel strives to provide a clean and comfortable environment for all guests. Rest assured, your concerns will be addressed appropriately.

6/10 Okay

PRISCILLA

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
Customer service….not so great. Everything else was ok. Room could have been cleaner. Food still left on surfaces. Bathroom now cleaned good. Good point…Quiet.
Stayed 4 nights in Feb 2024
Response from Manager on Feb 27, 2024
Hello PRISCILLA, Thank you for sharing your feedback. We appreciate your comments and will take them into consideration for future improvements. Our team strives to provide a comfortable and peaceful environment for all our guests. Should you have any further concerns, please do not hesitate to reach out to our management directly.

4/10 Poor

Alexis

Travelled with family, Travelled with pets, Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
The owner is rude. Went for an extended stay and she says they don’t do that yet it is advised on the site. Wasn’t willing to give back but money hungry so she allowed the “one” time! The sink was stopped up. Also was let known where breakfast took place , if they have a laundry facility. The machine for soda or snack doesn’t work especially with certain (common) everyday use of cards credit or debit. Also people die a lot there. Overdose murder etc.
Stayed 7 nights in Feb 2024
Response from Manager on Feb 24, 2024
Hello Alexis,I'm sorry to hear about your experience during your stay. We recommend reaching out to the management directly with your concerns for further assistance. We appreciate your feedback as it helps us improve our services for all guests. Your comfort and satisfaction are important to us, and we strive to address all issues promptly and professionally.

10/10 Excellent

J

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello J,We're delighted to hear that you had a wonderful stay with us! If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back soon!

4/10 Poor

Charles

Travelled with family, Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay at your own risk!! Disappointed about the price and rating is not what it is. I have stayed in some other quality inns but this one has nothing quality about it. Internet connection, breakfast, water, cleanliness, room furniture’s and to mention but a few has to be looked into..
Stayed 2 nights in Feb 2024
Response from Manager on Feb 7, 2024
Hello Charles, We appreciate your feedback regarding your recent stay. We apologize for any inconvenience you may have experienced. Please note that we strive to provide a satisfactory experience for all our guests. We recommend reaching out to our management team to address your specific concerns. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back in the future.

4/10 Poor

Edison

Travelled with partner
Disliked: Staff & service, property conditions & facilities
While talking to the staff, the counter agents were more interested in their cellular phone than talking to me. Food was terrible. Coffee was not even warm. It was cold. The lights between the bed over the bed were not working and you had to tap it to get it to work. Definitely have short.
Stayed 1 night in Jan 2024
Response from Manager on Jan 27, 2024
Hello Edison, We apologize for any inconvenience you may have experienced during your stay with us. We strive to provide excellent service and are disappointed to hear of your concerns. Your feedback is valuable to us and has been forwarded to the appropriate department for further review. We appreciate your feedback as it helps us improve our guest experience.

10/10 Excellent

Curt

Stayed 5 nights in Jan 2024
Response from Manager on Mar 22, 2024
Hello Curt,We're thrilled to hear you had a wonderful stay with us! Please do not hesitate to reach out if there is anything else we can assist you with.

4/10 Poor

Williemenia

Travelled with group
Liked: Cleanliness, staff & service, amenities
There are people outside my room working on a car . Running the motor. Exhaust is cotin my room. It is terrible. I to go to sleep
Stayed 1 night in Jan 2024
Response from Manager on Jan 22, 2024
Hello Williemenia, Thank you for bringing this to our attention. We apologize for the inconvenience caused by the noise and exhaust. Your feedback is valuable to us and has been shared with our team. We recommend contacting our management directly to discuss your experience in more detail.

10/10 Excellent

Curt

Stayed 5 nights in Jan 2024
Response from Manager on Jan 20, 2024
Hello Curt,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. We strive to provide excellent service and a comfortable stay for all our guests. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We look forward to welcoming you back in the future!

6/10 Okay

Sophia

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 17, 2024
Hello Sophia, We appreciate your recent stay at our hotel. If you have any feedback or concerns about your experience, please don't hesitate to reach out to us directly. We value your opinion and would love the opportunity to address any issues you may have encountered. Thank you for choosing our hotel, and we hope to welcome you back in the future for an even better stay.

6/10 Okay

Igor

Disliked: Cleanliness, amenities
A/C was blowing dust to the point we had to turn it off. Only for one night if you cannot find anything else.
Response from Manager on Jan 17, 2024
Hello Igor,Thank you for sharing your feedback regarding the A/C issue during your stay. We apologize for any inconvenience caused and appreciate your patience. Please rest assured that we take these concerns seriously and have notified the appropriate department to address the situation. We hope you will consider giving us another chance to provide you with a more enjoyable experience in the future.

10/10 Excellent

Demetrice

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Manager on Jan 13, 2024
Hello Demetrice,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a wonderful experience with us. Should you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Phyllis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Manager on Jan 10, 2024
Hello Phyllis,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a fantastic experience. We strive to provide excellent service and amenities, and we're glad we exceeded your expectations. Should you have any further feedback, please don't hesitate to reach out to us directly. We hope to have the pleasure of welcoming you back in the future!

10/10 Excellent

Phyllis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Manager on Jan 10, 2024
Hello Phyllis,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Sarah

Stayed 1 night in Jan 2024
Response from Manager on Jan 27, 2024
Hello Sarah,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a great experience with us. Should you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another excellent stay.

10/10 Excellent

Julio

Stayed 5 nights in Jan 2024
Response from Manager on Jan 10, 2024
Hello Julio,Thank you for your recent stay with us! We're thrilled to hear that you had a fantastic experience at our hotel. We strive to provide exceptional service and create memorable experiences for our guests. We hope to have the pleasure of welcoming you back soon for another wonderful stay!

6/10 Okay

Scott

Business traveller
Disliked: Amenities
It’s to much foot traffic, lot of smoking going on around the room. Made my room smell like smoke.
Stayed 8 nights in Dec 2023
Response from Manager on Jan 10, 2024
Hello Scott,Thank you for sharing your feedback from your recent stay with us. We apologize for any inconvenience caused by the foot traffic and smoking in the vicinity of your room. We strive to maintain a smoke-free environment throughout our property. We appreciate your insights and will share them with our team for future improvements.

2/10 Terrible

Jadayne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I liked the reception staff. The room had dirty counters, false eye lashes and hair by the sink and there were blood stains on the bed sheets.
Stayed 2 nights in Jan 2024
Response from Manager on Jan 10, 2024
Hello Jadayne, Thank you for sharing your feedback and bringing these concerns to our attention. We apologize for any inconvenience you experienced during your stay. We strive to provide a clean and comfortable environment for all our guests, and we take cleanliness seriously. Your comments will be shared with our housekeeping team for further improvement. We appreciate your patronage and hope to host you again in the future for a more enjoyable experience.

2/10 Terrible

Jesmary

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es el peor lugar para quedarse. Desde que pasas la puerta y por los pasillos el olor a cigarillo es imposible y en las paredes dice que es area de no fumar y solo huele a cigarrillos y todo luce asqueroso. El baño de la habitación tenia escreta pegada en el inodoro, la bañera con pelo. Un asco. Ahi mismo cancelamos, la peor experiencia. NO LO RECOMIENDO A NADIE. HORRIBLE!!!
Stayed 1 night in Dec 2023
Response from Manager on Jan 9, 2024
Hello Jesmary,Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. Our hotel strictly enforces a non-smoking policy throughout the premises, and we are sorry if we fell short in maintaining this standard. We have taken note of your concerns regarding the cleanliness of your room and will address them with our housekeeping team. We hope you will give us another chance to provide you with a more enjoyable experience in the future.

10/10 Excellent

Roger

Stayed 3 nights in Dec 2023
Response from Manager on Jan 25, 2024
Hello Roger,We are thrilled to hear that you had an excellent experience during your stay at our hotel! We strive to provide exceptional service and it's rewarding to know that we met your expectations. Should you have any further feedback, kindly reach out to us directly so we can continue to improve our services. We look forward to welcoming you back in the future!

2/10 Terrible

Tyrone

Disliked: Staff & service, amenities, property conditions & facilities
I was given unsatisfactory room. It needed floor repairs, tub drain was awful, bed uncomfortable, and I never had a working tv. Worst stay ever. I have stayed at this location before and it was a pleasant stay previous times. The staff needs better communication.
Response from Manager on Feb 9, 2024
Hello Tyrone,Thank you for sharing your feedback with us about your recent stay. We apologize for any inconvenience you experienced during your visit. We highly value our guests and their comfort, so we appreciate you bringing these concerns to our attention. Your comments will be shared with the relevant teams for further review and improvement. We hope to have the opportunity to welcome you back in the future for a more satisfactory stay.

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Manager on Jan 8, 2024
Hello Lisa, We appreciate you choosing our hotel for your stay. If you have any specific feedback or concerns about your experience, please don't hesitate to reach out to us directly. We value your input and hope to welcome you back again in the future.

8/10 Good

wally

Travelled with family
Liked: Staff & service
property is old.
Stayed 1 night in Jan 2024
Response from Manager on Jan 8, 2024
Hello wally, Thank you for sharing your feedback on our property. We appreciate your perspective and understand that the age of the property may have impacted your experience. We continually work to maintain and update our facilities to enhance the guest experience. We value your input and hope you consider staying with us again in the future.

8/10 Good

Martin

Stayed 2 nights in Dec 2023
Response from Manager on Jan 8, 2024
Hello Martin, We appreciate you choosing our hotel for your stay. If you have any feedback or suggestions to share, please reach out to us directly so we can address any concerns. We hope to welcome you back in the future for an even better experience.

2/10 Terrible

Teresa

Disliked: Cleanliness, property conditions & facilities
The lady at the front desk was kind. The beds were dirty. I returned the key and did not stay
Stayed 1 night in Dec 2023
Response from Manager on Dec 30, 2023
Hello Teresa,Thank you for sharing your experience with us. We appreciate your kind words about our front desk staff. We apologize for any inconvenience caused by the cleanliness of the beds. Guest feedback is essential, and we will address this with our housekeeping team. Please feel free to contact our management team directly to discuss your concerns further.

2/10 Terrible

AMIT

Travelled with family
Disliked: Amenities
Worst hotel to stay even for a night. Run down hotel, broken stairs, dirty beds, hair on bed , room with smoke smell all over and blanket had a cigarette hole on it.
Stayed 1 night in Dec 2023
Response from Manager on Dec 30, 2023
Hello AMIT, We apologize for the unsatisfactory experience you encountered during your stay. We strive to maintain a high standard of cleanliness and comfort for our guests. We appreciate your feedback and will address your concerns with our team to ensure improvements are made. Thank you for bringing this to our attention.

2/10 Terrible

Lakeisha

Liked: Property conditions & facilities
Disliked: Staff & service
Staff will knock 1hr and 15minutes before checkout tell you in their broken English check out. Then return later on after 10am knocking lastly exactly at 10:45am knock again in which I yelled open the door staff talking in their language and moved away from my door. I will NOT return to this location
Stayed 4 nights in Dec 2023
Response from Manager on Dec 29, 2023
Hello Lakeisha, Thank you for bringing this to our attention. We apologize for any inconvenience caused by our staff's approach to the check-out process. We strive to maintain excellent customer service and will address this matter with our team to ensure proper communication in the future. We appreciate your feedback and hope to have the opportunity to welcome you back again.

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Manager on Dec 28, 2023
Hello Luis, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

6/10 Okay

Michele

Disliked: Amenities, property conditions & facilities
The facilities are run down. Do not match the pictures on the website.
Stayed 1 night in Dec 2023
Response from Manager on Dec 24, 2023
Hello Michele,Thank you for sharing your feedback with us. We apologize if our facilities did not meet your expectations. We appreciate your feedback regarding the discrepancy with the website pictures. We will ensure that your comments are shared with the management team for their review and consideration.

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed..free hot breakfast.great price!!
Stayed 1 night in Dec 2023
Response from Manager on Dec 23, 2023
Hello Jackie,Thank you for sharing your positive experience at our hotel! We're delighted to hear that you found our beds comfortable and enjoyed our complimentary hot breakfast. We strive to provide great value for our guests. We hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat visitor
See my review of 11/19. Everything is still true. I said I would stay there again -- and I did. Well worth the money.
Stayed 1 night in Dec 2023
Response from Manager on Dec 23, 2023
Hello Mary,Thank you for sharing your positive experience at our hotel! We are delighted to hear that you found our accommodations to be worth the value. We appreciate your continued patronage and look forward to welcoming you back in the future.

10/10 Excellent

Curt

Business traveller
Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2023
Response from Manager on Dec 22, 2023
Hello Curt,Thank you for choosing our hotel for your recent stay. We are thrilled to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we are glad that we met your expectations. Should you have any further feedback or need assistance in the future, please do not hesitate to reach out to us. We look forward to welcoming you back on your next visit.

2/10 Terrible

Ella

Stayed 1 night in Dec 2023
Response from Manager on Dec 23, 2023
Hello Ella, We're sorry to hear about your recent experience at our hotel. We strive to provide exceptional service to all our guests, and it seems like we fell short in meeting your expectations. We would appreciate it if you could kindly reach out to us directly so we can better understand what went wrong and address any concerns you may have had.

10/10 Excellent

stojan

Stayed 1 night in Dec 2023
Response from Manager on Dec 19, 2023
Hello stojan,Thank you for staying at our hotel! We're delighted that you had such a great experience during your stay. We appreciate your kind words and hope to welcome you back soon for another wonderful stay.

10/10 Excellent

Curt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Manager on Dec 15, 2023
Hello Curt,Thank you for choosing our hotel for your stay! We are delighted to hear that you had an excellent experience during your time with us. We strive to provide top-notch service and ensure all of our guests have a memorable stay. If there is anything else we can assist you with, please feel free to reach out to us. We hope to welcome you back in the future!

2/10 Terrible

William

Disliked: Amenities
Their was blood on my sheets
Stayed 1 night in Dec 2023
Response from Manager on Dec 13, 2023
Hello William, We appreciate you bringing this matter to our attention. Our housekeeping team strives to maintain the highest standards of cleanliness in our hotel. We apologize for any inconvenience caused and will address this issue accordingly to ensure it does not recur in the future. Please contact our management team directly to discuss your experience in more detail.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, not friendly, and annoying
So, the rooms are nice, clean, and acommodating. The other clientele was very sketchy, pretty sure the other activities taking place there are less then legal. The biggest problem i had was wih housekeeping, they did there job fine, however they were very aggressive about, cleaning my room. One such occasion i had the do not disturb on the door as i was in a teams meeting for work and the house keeping staff was knocking on the door to come in. I get they want to keep up with the room, but im not a dirty person and was legitimately busy. Lastly, the front desk staff are not friendly at all, almost like i was a nuisance by checking in.
Stayed 2 nights in Dec 2023
Response from Manager on Dec 10, 2023
Dear Guest,Thank you for sharing your feedback with us. We are glad to hear that you found our rooms to be nice, clean, and accommodating. However, we apologize if you felt uncomfortable due to other guests. We prioritize the safety and security of all our guests and have measures in place to handle any issues. Regarding the housekeeping situation, we apologize for any inconvenience caused. We will address this with our team to ensure a more considerate approach in the future. In addition, we appreciate your feedback about our front desk staff and will remind them of the importance of providing friendly and helpful service. We hope to have the opportunity to welcome you back in the future.