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Extremely disappointed with the free breakfast. At 7:30 the offerings consisted of waffles with no butter, 8 slices of bread, 6 muffins, and 6 sausage sandwiches.
Came here a couple times to visit family members. Front desk friendly. Rooms clean and modernize. Fridge and microwave. Quiet. No loud music nor smell of smoke. No one soliciting. Hot breakfast. Lots of restaurants around and mall strips.
I felt very safe, respected & welcome. Staff were great… I did feel that the room’s could have been a little cleaner. My room was very dusty but other than that my stay was wonderful. I’ll definitely come back & suggest Baymont to others… thank you…
Only complaint bed sheets had somebody else hair in the bed so i went n purchased my own blanket and the towels in the bathroom hair someone elses hair in them luckily i brung my own towel n wash cloth
The hotel was decent, good location, close to downtown hickory and not too far from boone. However, the night we check in a very unfriendly and quite rude woman was at the front desk. The hotel room was 8/10 on cleanliness and the breakfast in the morning was always good.
The Baymount hotel is a good hotel. I usually don't have any thing bad to say. But on this last trip, i notice that the floor in my room was dirty, like it hasn't been moped in a long time. Also i notice moled on the ceiling in the bathroom. Overall its a good place to stay. Its close to about everything in Hickory NC. I will stay there again. They also had no problem with me having my ESA dog with me.
Just stopped in for one night stay. Room was clean and beds were comfortable. Easy check in at 11pm and fair price compared to the other hotels in hickory. I’d stay again if in the area
The price was fine and the room conveniently located but there were no chairs in the room and some issues with other guests leaving there meals on the ground and cigarette butts and talking loudly out side at 4am. My throw on my bed had a cigarette burn in it and when we moved the beds there were playing cards and debris.
Very helpful and friendly staff. Great place for the money!
Aneeta
Stayed 1 night in Oct 2023
6/10 Okay
Rebecca
Travelled with family
Oct 4, 2023
Liked: Room comfort
Needs some updating. Front desk could take life a little less seriously and smile and try to be friendly. Bath tub needs painted lots of peeling and black marks…and moldy caulking under mirror thought it was dirt.
The property was not taken care of and the staff could care less. Tons of drug activity and heavy traffic in and out. Neighbors were noisy until 4am most nights so we hardly got any sleep. Stayed for 5 nights and the pool was not cleaned the entire time of our stay even after making multiple complaints. The first night we was there we realized we had mold in our bathroom we asked for a refund and they refused to give us a refund for the other 4 nights that we did not want to stay instead they came and “cleaned” the mold…due to no refund we stuck it out the other 4 nights miserably. The free breakfast was a joke compared to what I’ve had at other hotels. Felt unsafe the entire time I was there I was worried to leave my room. Do yourself a favor and spend a little extra to stay at one of nicer hotels in the area because this place isn’t worth the little bit of money you save.
David, the night clerk went above board to make sure that I was taken care of. My reservation was for the wrong weekend and he spoke with expedia while i was present and got everything worked out. The tv remote didn't work and he made sure that was taken care of by providing me with another remote. Whatever they're paying this man isn't enough.
Jonathan
Stayed 1 night in Jul 2023
2/10 Terrible
Natalie
Jul 17, 2023
Disliked: Staff & service
The staff i think it may have been the manager there was rude and even went as far as to call me out of my name. Will never stay there again!!
Basic motel design, clean and comfortable. Need first floor if you have difficulty with stairs. Bathroom had a stale drain odor on first day that cleared (dry drain??)
Good price for value
I don't believe they change the sheets before the sheets back and it was chunks of hair in there dirt lint blood on the sheets light sockets on the walls was broke mold growing on the sink around the cracks of the counter
When we pulling into our parking space outside our room, a person came down the stairs from second story and walked over to another car that was parked in the parking lot. He proceeded to do a drug deal. I did not feel safe!!
I did not like the cleanliness of the hotel room. There was dried up urine on the back on the toilet seat when we arrived and the picture on the wall above the headboard of one of the beds has cracks in the glass of the frame that was duct taped back up to keep from continuing from breaking. That is very unsafe.