Plage à proximité

Alexander Beachfront Apartments – Avis

4 out of 5
Alexander Beachfront Apartments
496 Charlton Esplanade, Torquay, QLD

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 63 avis sur 114." "
Note de 8 – Bien, d’après 39 avis sur 114." "
Note de 6 – Acceptable, d’après 9 avis sur 114." "
Note de 4 – Médiocre, d’après 3 avis sur 114." "
Note de 2 – Terrible, d’après 0 avis sur 114." "

8,4/10

Propreté

9,0/10

Service et personnel

8,4/10

Commodités

8,2/10

État et installations de l’hébergement

6,6/10

Écoresponsabilité

Avis

6/10 – Acceptable

Jo

Voyage d’affaires
Points faibles : Commodités
Our apartment smelt terrible! Most of the smell was coming from the washing machine. We turned it on for 2 hot washes, and most of the smell left - but the kitchen still smelt like rotten fish. The fact that there also isn't air-conditioning in the bedrooms, in the heat and humidity of Hervey Bay, is just ridiculous. Our rooms were incredibly hot. The portable unit in the main bedroom was so noisy that it couldn't be left on all night and didn't cool the room down. the staff were lovely upon arrival - but there was no information folder - nothing. Very disappointed.
Séjour de 3 nuits en janvier 2024

4/10 – Médiocre

Meryem

Points forts : Propreté
Points faibles : Confort de la chambre
No AC in bedroom. 28 degree in the night.
Séjour de 3 nuits en janvier 2024
The Alexander Team a répondu le 30 janv. 2024
I'm sorry to hear about the AC issue in your bedroom. That sounds really uncomfortable. Next time, please don't hesitate to reach out to our onsite management so we can address any maintenance issues in a timely manner.

8/10 – Bien

Carol

Short break
Comfortable stay, unit was clean and well equipped for our stay. Beach is across the road. Enjoyable stay.
Séjour de 3 nuits en janvier 2024

8/10 – Bien

Liza

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Overall, great stay. Perfect view of the water even though it was a partial view, with the water directly across the road. Fully equipped kitchen, with good size fridge, so you don't have to eat out every night. Would recommend to friends and happy to stay here again.
Séjour de 3 nuits en janvier 2024
The Alexander Team a répondu le 9 janv. 2024
We're thrilled to hear that you enjoyed your stay with us and appreciated the partial water views from your room. It's gratifying to know that our fully equipped kitchen and sizable fridge added value to your visit and gave you the flexibility to dine in. Your recommendation is truly appreciated, and we look forward to welcoming you back soon! The Alexander Team

10/10 – Excellent

ms

Voyage en famille avec de jeunes enfants
Points forts : Propreté, commodités et état et installations de l’hébergement.
We enjoyed our stay at unit11, the apartment was spacious with large balcony and a great view. It was equipped with everything we needed for our stay, thanks for having us))
Séjour de 5 nuits en décembre 2023
The Alexander Team a répondu le 6 janv. 2024
Hello Maja, we are delighted you enjoyed your stay with us and the amenities, views and spaciousness of Unit 11. It was a pleasure hosting you, and we eagerly anticipate the opportunity to welcome you again in the near future. The Alexander Team

8/10 – Bien

Mong

Points forts : Propreté, confort de la chambre
Delightful stay
Property is clean , rooms were comfortable. The staffs were delightful and eager to help. Thank you very much. Highly recommend to stay.
Séjour de 7 nuits en novembre 2023
The Alexander Team a répondu le 6 janv. 2024
Hello Mong, thank you for your positive review. It was a pleasure hosting you, and we eagerly anticipate the opportunity to welcome you again in the near future. Regards, The Alexander Team

8/10 – Bien

John

Voyage de couple
Points forts : Propreté, commodités
Quiet sea front location. Comfortable unit. Sunny balcony. Some aspects of security in regard to access to the property may need to be upgraded.
Séjour de 4 nuits en septembre 2023

10/10 – Excellent

Stephen

Points forts : Propreté, commodités et état et installations de l’hébergement.
Large comfortable apartment, a bit dated but a greta place to stay
Séjour de 3 nuits en août 2023

8/10 – Bien

Deirdre

Points forts : Propreté, confort de la chambre
Séjour de 4 nuits en juillet 2023
dave a répondu le 31 août 2023
hotels.com

10/10 – Excellent

Sarah H

Points forts : Propreté, confort de la chambre
Close to the beach. Place is very comfortable and spacious. Very friendly & helpful onsite staff. My husband and I had a relaxing time. We will definitely be back staying again
Séjour de 4 nuits en mai 2022
dave a répondu le 23 juill. 2022
thank you

8/10 – Bien

Mike

Points forts : Propreté, confort de la chambre
Séjour de 3 nuits en mai 2022
dave a répondu le 30 mai 2022
Hi Mike we dont know who you are as we dont have an account its just a partner of expedia they share the commission with. Regards David

8/10 – Bien

Deborah

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Manager of apartments was very knowledgeable and accommodating and apartment was perfect for our purposes. Would like to have had a working stovetop but in the scheme of things was a minor inconvenience
Séjour de 3 nuits en janvier 2022
dave a répondu le 30 janv. 2022
Hi Deb happy you enjoyed, as you said I am very knowledgeable and so I would have told you the ovens and stove tops in all apartments are less than 6 months old and there is a start or on/off button some would call it a child safe lock on the bottom right hand side. It is fairly clear and you should ask people in the future if you cant work it out mate. Regards David

10/10 – Excellent

Tracy

Points forts : Propreté, état et installations de l’hébergement
Loved it. Great spot with an amazing view of the water from the balcony. Lovely interior. Comfortable bed and furnishings. Super friendly; couldn’t be more helpful.
Séjour de 2 nuits en janvier 2022
dave a répondu le 21 janv. 2022
Thanks Tracy I am surprised I get bookings from these guys as they usually put a picture of rocks as my main picture because I wont pay higher commissions. Safe travels mate.

8/10 – Bien

Geoff

Voyage de couple
Points forts : Propreté, état et installations de l’hébergement
Séjour de 3 nuits en octobre 2021

10/10 – Excellent

Marie

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Good sized apartment, very close to Hervey Bay itself, Manager was great and went out of his way to accommodate. Would recommend
Séjour de 3 nuits en août 2021

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Very well positioned . Lovely and quiet. Close to amenities. Walking friendly.
Séjour de 7 nuits en juillet 2021

8/10 – Bien

Lynette

Points forts : Propreté, confort de la chambre
Manager was very nice advised on local eateries etc. older style appartments but still comfortable, good location to beach, shops & restaurants. Overall quite happy with everything.
Séjour de 5 nuits en juin 2021

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement
Light from walkway done through bathroom and toilet areas at night into bedroom, despite does being closed. Lounge room furniture uncomfortable
Séjour de 3 nuits en mai 2021
David a répondu le 29 mai 2021
Hi guys like you are the only person ever to say about the light so little silly being Anonymous and 1 year old recliners what do you want to sit on.

6/10 – Acceptable

Voyageur vérifié

Voyage de couple
Points faibles : Propreté
Location to the sea shore.
Séjour de 6 nuits en avril 2021
David a répondu le 9 mai 2021
Hi thanks for the review, I only get half a dozen bookings a year from these guys so I know who you are, I have tried to reduce my exposure to them but it is very difficult. Perhaps one day people will understand the booking systems. Safe travels. Regards David

10/10 – Excellent

Leanne

Points forts : Propreté, confort de la chambre
Séjour de 3 nuits en juillet 2020
David a répondu le 3 août 2020
Thanksnd happy you enjoyed your stay I just dont know who you are as the booking came through a prefered partner that pays a percentage of their commission to the people you booked with.Regards David

10/10 – Excellent

Glenn, Aberglasslyn NSW

Clean and comfortable. My room had everything l needed.Site Manager was friendly and helpful.Great undercover parking with easy access to my room.
Séjour de 5 nuits en juillet 2020
David a répondu le 1 août 2020
Thanks Glenn

10/10 – Excellent

Barbara, Cooyar Queensland

Voyage de couple
Points forts : Propreté, commodités
Wonderful, great outlook over the water, wonderfully managed, great roomy units with everything you could wish for either for a short or long term stay can’t wait to return.
Séjour de 5 nuits en juillet 2020
David a répondu le 1 août 2020
Thanks Barbara will see again one day mate. Cheers Dave

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
Great location, clean, and confortable bed. Had the pool all to ourselves.
Séjour de 3 nuits en janvier 2020
David a répondu le 24 févr. 2020
Thanks Anonymous sorry for the late reply but we dont like expedia because they promote people who pay them higher commissions.

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Host was very accommodating to anything we needed.Room was spotless and great area and views.
Séjour de 5 nuits en janvier 2020
David a répondu le 24 févr. 2020
Thanks Anonymous sorry for the late reply but we dont like expedia because they promote people who pay them higher commissions.

10/10 – Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The manager is very friendly and accommodating. Unit was clean and tidy. Excellent location and quiet.
Séjour de 3 nuits en décembre 2019
Dave a répondu le 19 déc. 2019
Thank you

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en octobre 2019
david a répondu le 8 oct. 2019
Thank you

8/10 – Bien

Voyageur vérifié

Séjour de 4 nuits en août 2019
David a répondu le 22 sept. 2019
Anonymous whats the point

8/10 – Bien

Carlotta

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en juillet 2019

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Unit was very clean and tidy with everything that you would need... very comfortable.. people very friendly and helpful... will recommend to everyone and all
Séjour de 4 nuits en juin 2019
David a répondu le 2 juill. 2019
Thank you

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 7 nuits en mai 2019
david a répondu le 25 mai 2019
Thank you and hope it was a good drive home. Regards David

10/10 – Excellent

Voyageur vérifié

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The location is perfect for family and Dave the manager is very friendly and always here to help +++++
Séjour de 6 nuits en avril 2019
dave a répondu le 13 mai 2019
Thank you for the review. Regards David

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Large apartment, clean and modern. The kitchen had everything you could need to prepare and cook a meal. The bathroom was good with a bath and separate shower.
Séjour de 3 nuits en janvier 2019
David a répondu le 22 janv. 2019
Thank you

10/10 – Excellent

Leanne

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
3 night stay
Great location. Very comfortable, well equipped apartments. Ours right beachfront. Excellent stay, we can’t recommend it highly enough. Great patio with bbq and excellent amenities. Literally beachfront in a quiet area with good, safe parking.
Séjour de 3 nuits en janvier 2019
David a répondu le 13 janv. 2019
Thank you Leanne you have described this place perfectly, I hope readers of these comments take your recommendation. Regards David

8/10 – Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The only feedback I can give is the beds were very uncomfortable, and poor connection with wifi. Location was great, manager was very accomodating.
Séjour de 11 nuits en décembre 2018
David a répondu le 8 janv. 2019
Hi Anonymous, beds are almost new pillow top queen size, and wifi is poor in hervey bay adsl2 connection only available. David

10/10 – Excellent

Brenda, Baffle Creek Qld

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Loved It
The Apartment was clean and tidy and well appointed everything was there. It was quiet and the staff were friendly and very helpful would gladly go back. Location was excellent it was walking distance to most shops and cafes and with a view of the beach which was directly across the road.
Séjour de 3 nuits en octobre 2018

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great location Informative and helpful host. Proactive host who goes out of his way to assist visitors.
Séjour de 3 nuits en septembre 2018

10/10 – Excellent

Janice

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great views and great customer service
From the moment I arrived to the moment I drove out I was welcomed and was provided with awesome customer service. The rooms are getting a little bit dated, but they were very clean, and comfortable, great size showers, great views, kitchen and living areas were spacious, nothing was too much trouble from the manager which also assisted me with my luggage when leaving. I would definitely stay there again and would recommend this place to anyone and everyone.
Séjour de 7 nuits en août 2018
David a répondu le 5 sept. 2018
Thank you Janice hope to see you on the beach one day.

10/10 – Excellent

DENISE, Sydney

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Perfect spot to relax
Helpful managers, close to shops, restaurants. Across the street from safe beach.
Séjour de 10 nuits en mars 2018

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good times
Close to the beach Nice balcony to sit and relax and look at the ocean Clean
Séjour de 2 nuits en novembre 2017
David a répondu le 29 nov. 2017
Thank you for the review free bike use will be offered soon for longer than 5 day stays. Otherwise seega car hire just down the road are $15.00 per day.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Close to the beach,very spacious and comfortable, great staff. Would recommend this place to anyone
Séjour de 1 nuit en octobre 2017
David a répondu le 27 nov. 2017
Thank you for the review.

10/10 – Excellent

michelle , uk

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Lovely place to stay
Owner so helpful can't help you enough only stay 2 nights once going over Fraser Island .helped book our trip .appartment very big lovely .wpuld reaccommand such good place to stsyv
Séjour de 2 nuits en août 2017

10/10 – Excellent

Del, Brisbane.

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great position, lovely views.
Short stay, mid winter. Weather was great, the hotel was great. Close to food outlets, fabulous restaurants within walking distance. Will return for sure.
Séjour de 2 nuits en juin 2017
Dave a répondu le 29 juin 2017
Thank you Del you sumed up the location well, we encourage young families or older couples, very safe, quiet, nice beach. And we have the best restaurants all in walking distance, coast a one hat, santini best Italian I have ever had, and the Vineyard its unbelievable. See you again soon I hope. David

8/10 – Bien

Liza Jane

Points faibles : Service et personnel
Not enough extra blankets (as it was very cold), no extra towels to use for pool, pool not heated. Pesky caretaker that followed us around a lot, weird & annoying.
Séjour de 2 nuits en juin 2017
Ok I found your reservation, I dont understand surely if I was pesky you should have used one of those weird and annoying moments to ask about the blankets and the extra towels. We have reverse cycle air conditioners huge warm blankets and extra towels if you asked all of these things would have been made available. I can not warm the water for you sorry, but it is something on the Body corporate meeting schedule.

8/10 – Bien

Greg, Brisbane

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
We had a lovely relaxing stay. The room was very comfortable and well set up. The owner was very friendly and couldn't have been more helpful.
Séjour de 4 nuits en juin 2017
David a répondu le 19 juin 2017
Thanks Greg might see you again one day mate until then take care. David

10/10 – Excellent

janice, monto qld

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Holiday
Very clean amazing views over beach home from home
David a répondu le 19 juin 2017
Thanks for the nice review Janice David

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Friendly staff and lovely place to sta, nice and c
really enjoyed the view and the staff, nice and close to the beach and walking distance to restaurant. Rooms where great especially having a little one and safe for them knowing they couldn't get out
David a répondu le 19 juin 2017
Thanks for the review I work hard on keeping the place secure for little ones, the beach is just opposite we dont wont them running out. Thanks again for the comment. David

10/10 – Excellent

Nicole, Jimboomba, Qld.

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
great apartment directly across from the beach
Fully equipped with everything you could possibly need, a home away from home. Friendly attentive staff. We will definitely be back. Highly recommend.
David a répondu le 19 juin 2017
Thanks Nicole look forward to seeing you again. Regards David

8/10 – Bien

Shirley, USA

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good family place
Good location. Friendly assistance with booking in and info about the place. 2 bedroom good for family but not so good for 4 adults.
David a répondu le 19 juin 2017
Thanks Shirley I have been waiting for new beds to arrive and we have almost completed instalation, they consist of a new pillow top queen in main bedroom and two singles that velcro together, the full length velcro strip is imbedded and doesnt protrude or cause a lump. You end up with a king width and 1.9 meters long. Getting very good feedback so far and I will adjust our advertising when we are satisfied comfort levels are guaranteed. Thanks for the review. Regards David

6/10 – Acceptable

Lina

Points forts : Propreté, service et personnel
Great location. The manager David was very helpful. We booked an ocean view room thinking it is facing the ocean. Instead we were given an inner ground floor unit with a glimpse of the ocean only out in the courtyard. Disappointing!
General Manager a répondu le 2 janv. 2017
Sorry but all rooms have ocean views because you are anonymous its hard to point out who you are and to understand your thoughts, but the only ground floor apartment not facing directly to the ocean is fine and you can see the ocean from the apartment a simple check on expedia website shows the rooms proximity to the ocean, and the balconys we always try to acommodate peoples requests so next time ask for a higher level or pay for the front apartments and you wont be disapointed. Happy travels. David.

8/10 – Bien

Annie, Brisbane

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Large apartment right on the beachfront
Manager Annie was lovely! Very helpful. Would definitely stay here again!
David a répondu le 19 juin 2017
Annie and Bruce retired soon after your comments were published. I have passed them on Regards David