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Star Beach Village and Water Park

Photo gallery for Star Beach Village and Water Park

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Beach nearby
Beach nearby
Beach nearby
Water Park

Overview of Star Beach Village and Water Park

VIP Access

Star Beach Village and Water Park

4 out of 5

4.1/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • All-inclusive

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Themistokleous 5, Hersonissos, Crete, 70014

Explore the area

  • Popular LocationStar Beach Water Park2 min walk
  • Popular LocationLychnostatis4 min walk
  • Popular LocationAquaworld Aquarium2 min drive
  • AirportHeraklion (HER-Nikos Kazantzakis)19 min drive

Choose dates to view prices

About this area

Koutouloufari

Located in Hersonissos, Star Beach Village and Water Park is near the beach. St. Paraskevi Church and Palace of Malia are local landmarks, and the area's natural beauty can be seen at Sarandaris Beach and Stalis Beach. Traveling with kids? Consider Star Beach Water Park and Aquaworld Aquarium.

What's nearby

  • Star Beach Water Park - 2 min walk
  • Lychnostatis - 4 min walk
  • Aquaworld Aquarium - 2 min drive
  • Sarakino - 3 min drive
  • St. Paraskevi Church - 3 min drive

Restaurants

  • Minos — 1 min walk
  • Cretan Star — 1 min walk
  • Coffee Island — 9 min walk
  • MED Cafe Cocktail Food — 12 min walk
  • Peach Pit — 13 min walk

Getting around

  • Nikos Kazantzakis Airport (HER) - 19 min drive

About this property

Star Beach Village and Water Park

Beach spa retreat walking distance from Star Beach Water Park
Catch some rays at the nearby beach or spend the day relaxing at Star Beach Village and Water Park's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. All 325 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with satellite channels. Balconies or patios, coffee makers, and hair dryers are among the other amenities available to guests.
Star Beach Village and Water Park offers 325 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

This Hersonissos hotel provides complimentary wireless Internet access. 42-inch flat-screen televisions come with satellite channels. Housekeeping is provided daily. Renovation of all guestrooms was completed in March 2017.

9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a lazy river, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa center. Services include massages.

The spa is open daily.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals, snacks, and select beverages included

Land activities

Fitness facilities
Soccer

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Health First (Greece)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • 3 restaurants
  • 5 bars/lounges and 1 poolside bar

Things to do

  • 9 outdoor pools
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Playground

Family friendly

  • 9 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Microwave
  • Playground
  • Refrigerator
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Greek
  • Russian

Business services

  • Computer station

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Renovated guestrooms - March 2017

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Annex Building guestrooms are located across the road from the main entrance of the hotel. Guests staying in the Annex Building may access the main building via an underground passage, located approximately 273 yards (250 meters) away.
Access to the VIP bar area at the onsite water park is not included. All guests and visitors, including guests booked in All-Inclusive rate plans, may pay EUR 30 per person, per day if they wish to access the VIP area.

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Star Beach Village Water Park All Inclusive Hersonissos
Star Beach Village All Inclusive Hotel
Star Beach Village Water Park All Inclusive
Star Beach Village Water Park All-inclusive property Hersonissos
Star Beach Village Water Park All-inclusive property
Star Beach Village Water Park
Star Beach Village Water Park All Inclusive
Star Beach Village All Inclusive
Star Beach Village Water Park Hersonissos
Star Beach Village and Water Park Hersonissos
Star Beach Village Water Park All Inclusive Hersonissos
Star Beach Village Water Park All Inclusive
Star Village And Water Park
Star Beach Village and Water Park - All Inclusive Hersonissos
Star Beach Village All Inclusive
Star Beach Village Water Park
Star Village All Inclusive
Star Beach Village Water Park
Star Beach Village and Water Park Hotel
Star Beach Village Water Park All Inclusive
Star Beach Village and Water Park Hersonissos
Star Beach Village and Water Park Hotel Hersonissos

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 23 out of 56 reviews
5 - Excellent 41%
Rating 4 - Good. 21 out of 56 reviews
4 - Good 38%
Rating 3 - Okay. 8 out of 56 reviews
3 - Okay 14%
Rating 2 - Poor. 3 out of 56 reviews
2 - Poor 5%
Rating 1 - Terrible. 1 out of 56 reviews
1 - Terrible 2%

4.1/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for kidz
Great service. Nice rooms. Great for families with children.
Stayed 1 night in Aug 2021

4/5 Good

Travelled with family
Liked: Staff & service, room comfort
Stayed 7 nights in Jul 2021

1/5 Terrible

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have booked Star beach hotel with you and when we arrived and were able to tour the hotel before check in and we immediately tried to cancel. We reached out to Expedia and you have contacted the hotel to find a resolution and see if we could possible cancel the hotel reservation. The hotel did not allow us to cancel so, the representative from Expedia made notes in our reservation and informed us to start a complaint after our visit at the hotel was completed. The following complaints were brought to the receptionist attention and the manager did not want to speak to us: 1. The internet does not work at all 2. Only 3 areas of the hotel are all inclusive areas and there are only specific drinks included. 3. No hygiene rules during Covid- e.g common reception area: no hotel guests were wearing a mask, bar keeper is wearing the mask under the nose and people are able to get ice cream themselves not wearing a mask or gloves (I can send pictures of all instances if requested) 4. Lounge chairs at the adult area cost 100 euros and cabanas 500 euros and no other chairs were offered. We had to use the chairs at the kids pool! 5. We have asked the manager to come and speak to us so, we could explain the situation and he refused to come and speak to us 6. The reception had attitude with us and did not offer any compensation
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good Vacation
Stayed 6 nights in Jun 2021