Title: Knossos Royal - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Knossos Royal Luxury hotel with 5 restaurants and 2 outdoor pools ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/14000000/13220000/13216300/13216227/8255b5c5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Imperial Villa - Phaedra](https://images.trvl-media.com/lodging/14000000/13220000/13216300/13216227/a6d9d0bb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Knossos Suite Sharing Pool | Water view](https://images.trvl-media.com/lodging/14000000/13220000/13216300/13216227/50983cb0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night](https://images.trvl-media.com/lodging/14000000/13220000/13216300/13216227/54ce02a7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/14000000/13220000/13216300/13216227/4527ea03.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Aldemar Knossos Royal features a stunning beachfront with sun loungers and a spa for body treatments. Guests can enjoy volleyball, an indoor pool with a waterslide, and dining at five on-site restaurants. Previous visitors consistently praise the attentive, helpful staff. 8.2 Very good ## Popular amenities - Bar - All-inclusive - Pool - Breakfast included - Room service - Spa ## Room options ### Check availability for these dates Tonight [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=13216227&PinnedHotelID=13216227&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=13216227&PinnedHotelID=13216227&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=13216227&PinnedHotelID=13216227&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=13216227&PinnedHotelID=13216227&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=13216227&PinnedHotelID=13216227&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=13216227&PinnedHotelID=13216227&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=13216227&PinnedHotelID=13216227&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=13216227&PinnedHotelID=13216227&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 13 of 13 rooms ![Double Bungalow Garden View](https://images.trvl-media.com/lodging/14000000/13220000/13216300/13216227/0738a6a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Bungalow Garden View 10.0 Exceptional 2 reviews ### Highlights Furnished balcony or patio Soundproofed Air conditioning Free cribs/infant beds Refrigerator Plasma TV Separate bedroom Hair dryer - 269 sq ft - Sleeps 3 - 1 Twin Bed ![Double Bungalow Sea View](https://images.trvl-media.com/lodging/14000000/13220000/13216300/13216227/56c7de00.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Bungalow Sea View ### Highlights Furnished balcony or patio Soundproofed Air conditioning Free cribs/infant beds Refrigerator Plasma TV Separate bedroom Hair dryer - 205 sq ft - Sea view - Sleeps 2 - 1 Double Bed ![Double Bungalow Sea Front Sharing Pool | Beach/ocean view](https://images.trvl-media.com/lodging/14000000/13220000/13216300/13216227/89bb96d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Bungalow Sea Front Sharing Pool ### Highlights Furnished balcony or patio Soundproofed Air conditioning Free cribs/infant beds Refrigerator Plasma TV Separate bedroom Designer toiletries - 204 sq ft - Beach view - Sleeps 3 - 1 Double Bed ![Family Room Garden View](https://images.trvl-media.com/lodging/14000000/13220000/13216300/13216227/17213d6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room Garden View ### Highlights Furnished balcony or patio Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Plasma TV Separate bedroom - 376 sq ft - Sleeps 4 - 2 Double Beds ![Double Bungalow Sharing Pool](https://images.trvl-media.com/lodging/14000000/13220000/13216300/13216227/6c3610b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Bungalow Sharing Pool 8.0 Very good 1 review ### Highlights Furnished balcony or patio Soundproofed Air conditioning Free cribs/infant beds Refrigerator Plasma TV Separate bedroom Hair dryer - Sleeps 3 - 1 Twin Bed ![Family Room Sharing Pool](https://images.trvl-media.com/lodging/14000000/13220000/13216300/13216227/89cd8bd7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room Sharing Pool ### Highlights Furnished balcony or patio Soundproofed Air conditioning Free cribs/infant beds Refrigerator Plasma TV Separate bedroom Hair dryer - Sleeps 4 - 2 Double Beds ![Knossos Suite Sharing Pool](https://images.trvl-media.com/lodging/14000000/13220000/13216300/13216227/ad70e422.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Knossos Suite Sharing Pool ### Highlights Furnished balcony or patio Soundproofed Air conditioning Free cribs/infant beds Refrigerator Plasma TV Separate bedroom Hair dryer - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![Knossos Maisnonette Sharing Pool | Water view](https://images.trvl-media.com/lodging/14000000/13220000/13216300/13216227/0a7e3888.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Knossos Maisnonette Sharing Pool ### Highlights Furnished balcony or patio Soundproofed Air conditioning Free cribs/infant beds Refrigerator Plasma TV Separate bedroom Hair dryer - 1 bedroom - Beach view - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![Junior Suite Sharing Pool](https://images.trvl-media.com/lodging/14000000/13220000/13216300/13216227/5d23f4ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Sharing Pool ### Highlights Furnished balcony or patio Soundproofed Air conditioning Free cribs/infant beds Refrigerator Plasma TV Separate bedroom Hair dryer - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![Royal Maisonette](https://images.trvl-media.com/lodging/14000000/13220000/13216300/13216227/d78371a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Maisonette ### Highlights Furnished balcony or patio Soundproofed Air conditioning Free cribs/infant beds Refrigerator Plasma TV Separate bedroom Hair dryer - 1 bedroom - Beach view - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![Royal Suite Sharing Pool - Seafront](https://images.trvl-media.com/lodging/14000000/13220000/13216300/13216227/58162179.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite Sharing Pool - Seafront ### Highlights Furnished balcony or patio Soundproofed Air conditioning Free cribs/infant beds Refrigerator Plasma TV Separate bedroom Hair dryer - 1 bedroom - Beach view - Sleeps 6 - 2 Double Beds and 1 Double Sofa Bed ![Imperial Villa - Evropi](https://images.trvl-media.com/lodging/14000000/13220000/13216300/13216227/8e9586a2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Imperial Villa - Evropi ### Highlights Furnished balcony or patio Soundproofed Air conditioning Free cribs/infant beds Refrigerator Plasma TV Separate bedroom Hair dryer - 1 bedroom - Sleeps 6 - 2 Double Beds and 1 Double Sofa Bed ![Imperial Villa - Phaedra](https://images.trvl-media.com/lodging/14000000/13220000/13216300/13216227/a6d9d0bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Imperial Villa - Phaedra ### Highlights Furnished balcony or patio Soundproofed Air conditioning Free cribs/infant beds Refrigerator Plasma TV Separate bedroom Hair dryer - 3 bedrooms - Sleeps 8 - 6 Large Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHersonissos-Hotels-Aldemar-Knossos-Royal.h13216227.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHersonissos-Hotels-Aldemar-Knossos-Royal.h13216227.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.33513%2C25.38309&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=miUiAkR_gmawrlTpf26pPZB5bTI=) Limenas, Hersonissos, Crete Island, 70014 #### What's nearby - Sarandaris Beach - 3 min walk - 0.3 km - Convention Centre Creta Maris - 17 min walk - 1.5 km - Aquaworld Aquarium - 4 min drive - 3.1 km - Port of Hersonissos - 5 min drive - 2.7 km - Star Beach Water Park - 10 min drive - 5.0 km #### Getting around - Nikos Kazantzakis Airport (HER) - 21 min drive #### Restaurants - ‪Aldemar Main Restauraunt - ‬6 min walk - ‪Aldemar Beach Bar - ‬5 min walk - ‪The Big Blue - ‬9 min walk - ‪Saradari - ‬5 min walk - ‪Γρηγόρης - ‬4 min drive ## About this property ### Knossos Royal Luxury family-friendly hotel near Port of Hersonissos Take advantage of a free breakfast buffet, an adjacent golf course, and a nightclub at Knossos Royal. With a beachfront location, beachfront dining, and sun loungers, this hotel is the perfect place to soak up some sun. Treat yourself to spa services, such as a body treatment, a facial, or a massage. Be sure to enjoy breakfast and dinner at the 5 on-site restaurants. Enjoy the gym, as well as activities like volleyball. Free in-room WiFi is available to all guests, along with a poolside bar and a grocery/convenience store. You'll also find perks like: - 2 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas - Free self parking - Limo/town car service, 2 indoor tennis courts, and babysitting (surcharge) - Luggage storage, tour/ticket assistance, and tennis lessons on site Room features All 413 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Other conveniences in all rooms include: - Bathtubs, free toiletries, and hair dryers - Plasma TVs with satellite channels - Furnished balconies or patios, LED light bulbs, and refrigerators ### All-inclusive details All-inclusive room rates at Knossos Royal are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Food and beverages Buffet meals, snacks, and select beverages included ### Land activities Access to golf course Use of golf cart Rental of golf equipment Golf green fees ### Awards and affiliations Eco-Certified Property This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Hot tub, Turkish bath, body treatments, aromatherapy, sports massages](https://images.trvl-media.com/lodging/5000000/4270000/4260900/4260878/2fa95386.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mitsis Selection Laguna Hersonissos - Pool - Breakfast included - All-inclusive - Spa 9.2 Wonderful 774 reviews CA $242 CA $300 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=4260878&PinnedHotelID=4260878&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, 15 outdoor pools, open 10:00 AM to 6:30 PM, pool umbrellas](https://images.trvl-media.com/lodging/1000000/550000/541900/541819/04d3f8f1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Creta Maris Resort - All Inclusive Hersonissos - Pool - Hot tub - All-inclusive - Spa 9.2 Wonderful 887 reviews CA $381 CA $459 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=541819&PinnedHotelID=541819&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa Suite Seafront with Private Heated Pool | View from room](https://images.trvl-media.com/lodging/2000000/1750000/1744100/1744090/11506f49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Knossos Beach Bungalows Suites Resort & Spa Hersonissos - On private beach - Pool - All-inclusive - Spa 8.8 Excellent 408 reviews CA $180 CA $211 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=1744090&PinnedHotelID=1744090&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby, free beach shuttle](https://images.trvl-media.com/lodging/15000000/14940000/14931400/14931312/6d5cd5ca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Village Heights Resort Hersonissos - 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Pool - All-inclusive - Spa - Parking included 8.4 Very good 25 reviews CA $186 CA $237 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=100616969&PinnedHotelID=100616969&HadPinnedHotel=true®ionId=-1&adults=2) ![2 indoor pools, 7 outdoor pools, open 9:00 AM to 8:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/16000000/15280000/15277500/15277485/1bf234e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nana Golden Beach - All Inclusive Hersonissos - Pool - Hot tub - Breakfast included - All-inclusive 9.6 Exceptional 61 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=15277485&PinnedHotelID=15277485&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1870000/1862600/1862564/11650dc7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amirandes, A Grecotel Resort to Live Hersonissos - Pool - Breakfast included - All-inclusive - Spa 9.4 Exceptional 199 reviews CA $262 CA $304 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=1862564&PinnedHotelID=1862564&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/2000000/1200000/1191500/1191451/364d69b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal & Imperial Belvedere Resort - All inclusive Hersonissos - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 226 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=1191451&PinnedHotelID=1191451&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free area shuttle - Limo/town car service - Free self parking on site ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10:30 AM - 2 bars/lounges - 5 restaurants - A coffee shop/cafe - A poolside bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Artemis - Fontana Amorosa - Manitari Bar ### Things to do - 18-hole adjacent golf course - 2 indoor tennis courts - 2 outdoor pools - 7 outdoor tennis courts - Arcade/game room - Beach volleyball - Billiards/pool table - Children's pool - Evening entertainment - Free children's club - Games - Gym - Mini golf - Nightclub - Playground - Shopping - Table tennis - Tennis lessons - TV in common areas - Waterslide ### Family friendly - 2 outdoor pools - Arcade/game room - Babysitting (surcharge) - Children's pool - Free area shuttle - Free children's club - Free supervised activities for children - Grocery/convenience store - In-room refrigerator - Laundry facilities - Mini golf - Playground - Snack bar/deli - Soundproofed rooms - Waterslide ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Business services - Business center - Conference center - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Pool loungers - Pool umbrellas ### Spa - Facials - Manicures/pedicures - Massage ### Accessibility - No elevator ### More - At least 80% lighting from LEDs - Banquet hall - Comprehensive recycling policy - Designated smoking areas - Local culture and ecosystem education - Vegan dining options - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - Plasma TV with satellite channels ### Food and drink - Electric kettle - Free bottled water - Limited room service - Refrigerator ### More - Air conditioning - Energy-saving switches in guestrooms - LED lighting - Phone - Safe - Soundproofed rooms - Water-efficient toilets ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night - A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property uses solar energy This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number 1039K015A0172500 ### We should mention This property does not have elevators Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Aldemar Knossos Royal Hotel Heraklion Aldemar Knossos Royal Heraklion Aldemar Knossos Royal Hotel Hersonissos Aldemar Knossos Royal Hotel Aldemar Knossos Royal Hersonissos Aldemar Knossos Royal Aldemar Knossos Royal Village Hotel Chersonisos Aldemar Knossos Royal Village Hersonissos Knossos Royal Village Aldemar Knossos Royal Crete, Greece Knossos Royal Hotel Aldemar Knossos Royal Knossos Royal Hersonissos Knossos Royal Hotel Hersonissos ## Frequently asked questions ### Does Knossos Royal have a pool? > Yes, this property has 2 outdoor pools and a children's pool. ### Is Knossos Royal pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Knossos Royal? > Self parking is free at this property. ### What time is check-in at Knossos Royal? > Check-in start time: 2:00 PM; Check-in end time: anytime. ### What time is check-out at Knossos Royal? > Check-out is at noon. ### Are there all-inclusive benefits at Knossos Royal? > Some rate plans available at this hotel are all-inclusive. ### Where is Knossos Royal located? > Located in Hersonissos, this beachfront hotel is next to a golf course and within 1 mi (2 km) of Sarandaris Beach and Convention Centre Creta Maris. Port of Hersonissos and St. Paraskevi Church are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Knossos Royal Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.6 Location ### 8.8 Staff & service ### 6.8 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 16 8 - Good 16 6 - Okay 3 4 - Poor 2 2 - Terrible 2 ### 10/10 Excellent #### Ria Aug 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent all inclusive offer with great food and service ##### Ria Stayed 3 nights in Aug 2025 ### 8/10 Good #### David Sep 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Basic but ##### David Stayed 7 nights in Aug 2025 ### 6/10 Okay #### Elhanan Sep 9, 2025 Liked: Staff & service Disliked: Amenities We stayed at the hotel for about a week at the end of August. Definitely not a 5-star hotel, overall a disappointing and frustrating experience. While staff are generally nice, the food was of low quality with very limited variety, the room was uncomfortable, and there was a general sense that the hotel does the bare minimum to justify its 5-star classification. For future Crete visits, I'd recommend avoiding the north-east entirely and staying in the Chania area instead, which offers better connections to the island's less touristy southern beaches and spares you from Heraklion's terrible airport. ##### Elhanan Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### nadege Aug 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities J ##### nadege Stayed 9 nights in Jul 2025 ### 2/10 Terrible #### Adrian Oct 15, 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities Overall, bad experience, not what would you expect from 5 stars hotel. We went to Crete to get married and chose this hotel specifically as it was advertised as a great place for such a newly-married time with good all-inclusive buffet. However, it wasn’t a good experience. Months before arriving we notified them that we are getting married in Crete and it’s our honeymoon trip, however they didn’t prepare anything for us, not even a simple note. We even chat to the reception about this and they promised to prepare something for us but it didn’t happen. Further, we’ve got smaller / worse room than our wedding guests. Rooms were small and in poor conditions / old-fashioned, with gaps in the bathroom tiles, damaged furniture and strange smell. Once, they turned off water supply in the evening for half an hour while I was mid-shower so I had to wait for water to be turned on, whilst covered in soap under shower. We also asked to borrow an iron from the reception to sort out the wedding dress, and promised to bring it to our room, but it didn’t happen, when we called them after an hour, they again said they will bring it to us, but again didn’t happen so after 2 hours we went to the reception to take it ourselves. We got it but they told us that we just have 20min to use it, because they finish their shift and going home so we have to return it. This is not the treatment you get in 5 stars hotel!! It seems like the management of this hotel is a huge problem. ![](https://a.travel-assets.com/ugc/hotel-reviews/62925c5f-de94-4b00-a4e5-08fa29409d7c-1760554755796.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/77d799dd-6de7-4231-861b-fd88c0d7c18b-1760554755137.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/561e6d95-6469-4730-8e28-efac716e1830-1760554755863.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0bbca781-a347-4240-8d21-9d8ad47bd20a-1760554755145.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Adrian Stayed 10 nights in May 2025 ### 2/10 Terrible #### linda Aug 10, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities A fuire ##### linda Stayed 10 nights in Jul 2025 ### 4/10 Poor #### Fares Aug 7, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Ce n’est pas un 5 étoiles. Tout est fait pour que vous ne profitiez pas du all exclusive. Même l’eau n’est pas en libre service vous devez quémander de l’eau. Animation quasi inexistante. Personnel dans les restaurants très peu disponible ##### Fares Stayed 10 nights in Jul 2025 ### 10/10 Excellent #### Albert Jul 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Parfait ##### Albert Stayed 18 nights in Jun 2025 ### 8/10 Good #### gilbert Jul 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities chambres de qualité très inégale, mais les petites villas sont très bien excellente nourriture nombreuses piscines un "all inclusive" très généreux notamment au niveau des boissons le seul véritable point noir, mais il est très noir, c'est le ballet incessant des avions en phase d'atterrissage vers l'aéroport d' Heraklion pourtant à 40 km (ça va de 6h du matin à 2h du matin le lendemain) et finit par être insupportable ##### gilbert Stayed 14 nights in Jul 2025 ### 8/10 Good #### Sava Jul 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Die Hotelanlage ist sehr schön angelegt, aber 5 Sterne sind nicht gerechtfertig. Die Anlage ist gepflegt aber in die Jahre gekommen. Die Mitarbeiter waren alle sehr freundlich. ##### Sava Stayed 14 nights in Jun 2025 ### 8/10 Good #### Patricia May 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Joli complexe en bord de mer Étape de notre Roadtrip en Crète, l’hôtel est idéalement situé et divisé en de jolis bungalows. Certains méritent une rénovation donc renseignez-vous avant votre séjour. On a adoré manger dans les restaurants du complexe. Un régal qui a embelli notre séjour On a trouvé dommage la quantité de gobelets en carton utilisés pour les boissons. Et les capsules à café non fournies dans les chambres avec machine Nespresso. J’ai dû en acheter pour pouvoir boire un café au réveil sur le balcon. ##### Patricia Stayed 3 nights in May 2025 ### 10/10 Excellent #### Verified traveller Aug 3, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hôtel digne d’un 5\*. Tout est mis en place pour que vous passiez de bonnes vacances ##### Verified traveller Stayed 8 nights in Jul 2021 ### 8/10 Good #### Verified traveller Jul 30, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Toller Familienurlaub Sehr freundliches Personal! Das Buffet ist sehr vielfältig, abwechslungsreich, sehr lecker! Wir hatten ein Familienzimmer, zwei grosse Zimmer mit Verbindungstür, zwei Badezimmer. Sehr komfortabel für zwei Erwachsene und zwei Jungs. Wegen COVID war das Hotel nur zur Hälfte belegt. Das Baden im Meer am hoteleigenen Strand ist nicht so angenehm, weil der Boden felsig ist. ##### Verified traveller Stayed 10 nights in Jul 2020 ### 10/10 Excellent #### Ohad Sep 4, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Second stay We had a lovely stay. The main dining room and food call for improvement, other then that it’s a great resort ##### Ohad Stayed 5 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller Aug 12, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Location-Amenities !!!! Superb Excellent breakfast !!! ##### Verified traveller Stayed 6 nights in Aug 2019 ### 6/10 Okay #### David May 31, 2019 Disliked: Staff & service The property is dated but relatively well maintained. The problem with this place is that one can get breakfast, or 3 meal plan but apparently there is an exclusive plan as well. What does this mean? It means that while you can preety much have any drink at breakfast (water (sparkling), any juice, coffee, hot chocolate etc) if you sign of for the 3 meal plan any form of drink for lunch or supper is charged to your room! Utterry ridlcuous and a scam. It is in fact against the law ot deny anyone a glass of water if they ask for one at any restaurant in Canada, but apparently not so in Greece. Furthermore, one is hounded by staff for our room number at every meal and then the pressure to purchase a drink. They even go so far as to put boards around the water, juice, coffee that they setup for breakfast so that you can't access those. We fell into this trap for teh frist meal and were gobsmacked y the fact that water is deemed to lie outside of the three meal subscription. And watch your bill! we were charged for drinks we did not take. I refused to pay, I asked the duty manager to show me the chits bearing my signature confirming that I had taken a drink (that the servers hounded one for) and of course he could not. Slimy behaviour, some of the servers are dishonest. I discussed this with numerous other customers and many intended to complain. Don;t get me wrong, if I wanted a beer or a glass of wine, I would expect to pay; water, juice, coffee on a 3 meal plan? No! ##### David Stayed 4 nights in May 2019 ### 4/10 Poor #### Verified traveller May 12, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This is a 2 star resort not a five star as advertised ##### Verified traveller Stayed 14 nights in Apr 2019 ### 8/10 Good #### Doudou, Suisse Oct 21, 2018 Liked: Staff & service, room comfort Très bon hotel et chambre spacieuse. Mériterait toutefois un petit coup de neuf. Les chambres n’ont pas été faites 2x pendant la semaine, nous avons dû le demander mais ils sont venus rapidement. La nourriture était très bonne et variée. En sachant que l’hotel fermage ses portes une semaine après. ##### Doudou Stayed 7 nights in Oct 2018 ### 8/10 Good #### Joanna, London Oct 9, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel with private beach Lovely staff, comfy beds, dark rooms. We had a lovely time. It just needs a bit of a refresh. ##### Joanna Stayed 14 nights in Sep 2018 ### 8/10 Good #### Elena Aug 20, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Неделя на Крите При заезде быстро получили номер с хорошим расположением, рядом с пляжем с частичным видом на море. Зашли в номер 1052, в холодильнике обнаружили грязное полотенце, а в сейфе 5 пустых пачек от сигарет Парламент. Спасибо Альбине из гостевой службы, она быстро организовала уборку. Отель в общем на твёрдую четвёрку. Питание разнообразное, но много поваров молодёжи, приготовление пищи у которых оставляет желать лучшего, так всю неделю наблюдали за приготовлением яичницы, которая у повара то прилипала, то пригорала. Не понравился заход в море, без тапочек не обойтись. Зато рядом прекрасная лагуна, ходили каждый вечер туда купаться! ![](https://a.travel-assets.com/ugc/hotel-reviews/s1038-p48f18310-a318-11e8-94ca-0242ac11000e-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1401-p46f00dc0-a318-11e8-94ca-0242ac11000e-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s374-p4e254c90-a318-11e8-b409-0242ac110007-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s651-p4a7a1ee0-a318-11e8-96be-0242ac11000a-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Elena Stayed 8 nights in Jul 2018 ### 10/10 Excellent #### Mohamed, Egypt Aug 14, 2018 Liked: Staff & service, property conditions & facilities, room comfort Fantastic holiday destination, friendly staff, nice welcoming, and great food. As a beach resort, rooms come with ants/insects included, require spraying all the time. ##### Mohamed Stayed 4 nights in Aug 2018 ### 6/10 Okay #### coco, REIMS Jul 29, 2018 Disliked: Staff & service, property conditions & facilities, room comfort #### ce n'est pas un 5 étoiles arrivée tardive 1h du matin et pas de clim dans la chambre (défectueuse) il faisait quand même 27°, frigo pas dégivré la porte ne se fermée pas donc pas moyen de mettre de l'eau au frais et lit d'appoint cassé. Bien-sur tout a été changé le lendemain mais faut sans cesse réclamer, jusqu'au serviettes dans la chambre que la femme de ménage oubliait de remettre. Pour le buffet , j’avais pris demi-pension et je regrette profondément pas bon du tout, une usine à bouffe, limite écoeurant nous avons finalement arrêté d'y aller au bout du 2ème jour et nous nous rendions au restaurant de l’hôtel que je payer. Bref pas digne d'un 5 étoile mis à par la piscine avec une belle vue sur la mer. ##### coco Stayed 7 nights in Jul 2018 ### 8/10 Good #### Verified traveller Jul 27, 2018 Liked: Cleanliness, staff & service, property conditions & facilities #### A decent hotel and location Not sure who rated it 5'star but from my experience this hotel falls way short of 5 star, more 3 heading towards 4. ##### Verified traveller Stayed 1 night in Jul 2018 ### 8/10 Good #### Sabina Patrizia, Schweiz Apr 28, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ein Eldorado für Kinder! Pools, Rutschen, Spiele, Mini-Disco etc. Stretching-, Yoga- und Pilates-Lektionen tun gut. :-) ##### Sabina Patrizia Stayed 7 nights in Apr 2018 ### 10/10 Excellent #### Mark, Bournemouth, UK Sep 16, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Location Great hotel, location, food, service, staff and facilities. My only real criticism is the rooms, restaurants and bars are getting a little tired and could do with a refurbishment sometime soon. Don't get me wrong, it's still a really good resort, it's just that I Didn't expect it to be quite so tired looking compared to the website photos and expected a little better for the price I paid; I'd still highly recommend the resort though ##### Mark Stayed 4 nights in Sep 2017 ## Expedia's Latest Trends ### Hotels > [Acro Wellness Suites - Adults Only](https://www.expedia.ca/Malevizi-Hotels-Acro-Wellness-Suites-Adults-Only.h42005805.Hotel-Information) > > [Minos Imperial Beach Resort Milatos Crete](https://www.expedia.ca/Agios-Nikolaos-Hotels-Minos-Imperial.h660214.Hotel-Information) > > [Out Of The Blue All Inclusive Resort & Spa](https://www.expedia.ca/Malevizi-Hotels-Out-Of-The-Blue-Capsis-Elite-Resort.h1164026.Hotel-Information) > > [Serenade Punta Cana Beach & Spa Resort - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Serenade-Punta-Cana-Beach-Spa-Resort.h44442694.Hotel-Information) > > [Mitsis Rinela](https://www.expedia.ca/Hersonissos-Hotels-Mitsis-Rinela-Beach-Resort-Spa-All-Inclusive.h2335564.Hotel-Information) > > [Euphoria Resort - All Inclusive](https://www.expedia.ca/Platanias-Hotels-Euphoria-Resort-All-Inclusive.h21337972.Hotel-Information) > > [Star Beach Village and Water Park](https://www.expedia.ca/Hersonissos-Hotels-Star-Beach-Village-And-Water-Park.h1342145.Hotel-Information) > > [Atlantica Caldera Palace - All Inclusive](https://www.expedia.ca/Hersonissos-Hotels-Atlantica-Caldera-Palace-All-Inclusive.h35181792.Hotel-Information) > > [Lyttos Beach - All Inclusive](https://www.expedia.ca/Hersonissos-Hotels-Lyttos-Beach-All-Inclusive.h8077194.Hotel-Information) > > [Daios Cove](https://www.expedia.ca/Agios-Nikolaos-Hotels-Daios-Cove-Luxury-Resort-Villas.h3300418.Hotel-Information) > > [Seaside A Lifestyle Resort All Inclusive](https://www.expedia.ca/Malevizi-Hotels-Seaside-A-Lifestyle-Resort-All-Inclusive.h2312612.Hotel-Information) > > [Agapi Beach Resort - Premium All Inclusive](https://www.expedia.ca/Malevizi-Hotels-Agapi-Beach-Resort-All-Inclusive.h1056753.Hotel-Information) > > [Peninsula Resort & Spa - All Inclusive](https://www.expedia.ca/Malevizi-Hotels-Peninsula-Resort-Spa.h4680601.Hotel-Information) > > [Bella Beach - All Inclusive](https://www.expedia.ca/Hersonissos-Hotels-Bella-Beach-All-Inclusive.h1081456.Hotel-Information) > > [Rimondi Grand Resort & Spa](https://www.expedia.ca/Rethymno-Hotels-Rimondi-Grand-Resort-Spa.h4925255.Hotel-Information) > > [Cretan Dream Resort and Spa](https://www.expedia.ca/Chania-Hotels-Cretan-Dream-Royal-Hotel.h2336360.Hotel-Information) > > [Grecotel LUXME White](https://www.expedia.ca/Rethymno-Hotels-Grecotel-LUXME-White-Palace-All-Inclusive.h2573709.Hotel-Information) > > [Phāea Blue - Small Luxury Hotels of the World](https://www.expedia.ca/Agios-Nikolaos-Hotels-Blue-Palace-Hotel-Elounda.h972986.Hotel-Information) > > [Hotels in Calgary](https://www.expedia.ca/Calgary-Hotels.d178245.Travel-Guide-Hotels) > > [All Inclusive Resorts and Hotels in Turks and Caicos](https://www.expedia.ca/Destinations-In-Turks-And-Caicos-All-Inclusive-Hotel.0-0-d184-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Stella Island Luxury Resort & Spa - Adults Only](https://www.expedia.ca/Hersonissos-Hotels-Stella-Island-Luxury-Resort-Spa-Adults-Only.h16508136.Hotel-Information) > > [Domes Noruz Chania, Autograph Collection - Adults Only](https://www.expedia.ca/Chania-Hotels-Domes-Noruz-Chania.h15451739.Hotel-Information) > > [Domes of Elounda, Autograph Collection](https://www.expedia.ca/Agios-Nikolaos-Hotels-Domes-Of-Elounda.h2497819.Hotel-Information) > > [WaltDisneyWorldResort Hotels in Orlando](https://www.expedia.ca/Orlando-Hotels-Walt-Disney-World-Resort.0-0-d178294--bWaltDisneyWorldResort.Travel-Guide-Filter-Hotels) > > [Abaton Island Resort & Spa](https://www.expedia.ca/Hersonissos-Hotels-Abaton-Island-Resort-Spa.h20145294.Hotel-Information) > > [Creta Maris Resort - All Inclusive](https://www.expedia.ca/Hersonissos-Hotels-Creta-Maris-Resort-All-Inclusive.h541819.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to Goffs (YHZ)](https://www.expedia.ca/lp/flights/yyz/yhz/toronto-to-halifax) ### Packages > [Las Vegas Vacations](https://www.expedia.ca/Las-Vegas.d178276.Destination-Travel-Guides) > > [Cancun Vacations](https://www.expedia.ca/Cancun.d179995.Destination-Travel-Guides) > > [Punta Cana Vacations](https://www.expedia.ca/Punta-Cana.d601906.Destination-Travel-Guides)